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Petbarn Pet Insurance
3.6 from 5 reviews


Review distribution

5 star
4 star
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2 star
1 star



  • 2 reviews

Really Happy


I only purchased pet insurance from Petbarn In December last year and they have been excellent. We have claimed several times and the process of claiming was easy and everything we claimed was covered. Highly recommend!

Value for Money
Customer Service
Number of Pets1 pets
Claim MadeYes
Claim Resolution Time1-2 weeks
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Very pleased


I just wanted to leave positive feedback regarding our Petbarn pet insurance. After my dog needed intensive veterinary care I'm so relieved that Petbarn actually did what our policy said they would do. When signing up for pet insurance you never know if it is going to be legitimate or if you're going to get stooged. I'm so relieved to say that claiming was a straightforward and smooth process and the response from Petbarn was really quick. This helped to alleviate some of the stress that arises when a pet is unwell. Thus I highly recommend Petbarn pet insurance based on our positive experiences.

Madelaine S

Madelaine SSouth East Queensland, QLD

  • 3 reviews

Love Petbarn Insurance


I received a booklet of discounts from them, easy claims process. Never regretted switching from a previous pet insurance to Petbarn. Kudos team!



  • 2 reviews

Don't pay out...


Company make it impossible to make a claim so don't waste your money on the policy. Demand all sorts of difficult to obtain documents to make a simple claim in the hope that you will give up on the claim.

G.Y. Land

G.Y. LandGarran 2605, ACT

  • 70 reviews
  • Verified customer

Petbarn Insurance or Nothing?


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CategoryPet InsurancePet InsurancePet Insurance
Contact Number 1300 655 8961300 655 8961300 655 896
Email Address info@petbarn.com.auinfo@petbarn.com.auinfo@petbarn.com.au
24-Hour Phone Contact NoNoNo
Annual Benefit Limit$10,000$15,000$20,000
Amount of Vet Bill CoveredUp to 50%Up to 80%Up to 80%
Minimum Pet Age 8 weeks8 weeks8 weeks
Accidental Injury CoverIncludedIncludedIncluded
Illness CoverIncludedIncludedIncluded
Routine Care CoverNot IncludedOptional ExtraOptional Extra
Tick Paralysis$1,000$1,200$1,500
Emergency Boarding Fees$500$1,000$1,200
Lifetime Cover IncludedIncludedIncluded
Consultation Fees$300$300$300
Cruciate Ligament Conditions$2,600$2,600$2,600
Waiting Period for Illness 30 Days30 Days30 Days

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