Knose

Very easy to make a claim and good communication throughout. If there are delays, this is due to the vet not sending in clinical notes promptly.

Very easy to lodge claim and fast response even through Covid times.

A little care goes a long way and the human touch that knose service team provides definitely makes us happy customers.

Yes it is good value & easy to claim. The claim took 3 weeks to finalise & I’ve been 3yrs with Knose.

Buyer beware, I purchased insurance for my 2 dogs and just got my renewal and its gone up 25%. I have made no claims and was told its due to other customers making too many claims. I should of listened to the person who wrote the same thing on this review page warning of Knose ridiculous price increases.

Cannot fault this pet Insurer. They pay exactly what you sign up for. No hidden costs and no extra fees and no fine print. The staff are so polite and really go out of their way to help you. They respond at any time of the day or night. Superior customer service. After submitting my claim for an unfortunate accident on my puppy's leg and emergency treatment at our VET, Knose Pet Insurance were amazing. They dealt directly with my VET and always emailed me and kept me informed. They paid the account accordingly and in a timely fashion. It rea...

We took the policy out on our puppy as soon as he was old enough and Knose efficiently assessed that he had no 'pre-existing' conditions, which has made all future claims assessments smooth and easy. We have had no significant issues with our now 18-month-old Labrador ( so with Knose for about 15 months), but the 'normal' range of minor aliment Vet visits and an ongoing skin condition (under control now) have been claimed, assessed and paid without any undue delay. Making the claim online is easy and quick, and the the only delay is while Kno...

Claims are quick and easy. Service is exceptional everytime! My dog has had a bit of bad luck so I have put in a few claims and its never an issue. Staff are super friendly and efficient. They do all the work for you. Plus payment comes through pretty quickly.
I would not recommend any other pet insurance but Knose!

Claim for our first visit to the Vet was dealt with professionally and in a timely manner.
We are only new to Knose and had to make a claim within the second month of cover.
We were very happy with how the claim was handled and the level of service and communication provided.

Great value pet insurance with an easy claims process. Staff are knowledgeable and helpful. Claims are resolved quickly and staff keep you updated each step of the process. Have been using Knose for almost a year and cannot fault them.

Knose offer highly competitive policies. The customer service is exceptional. I am kept in the loop on the progress of my claim and the personalization of the emails using both my name & my pet's from the Knose team makes me feel than I am more than just a policy holder but a really valued customer.

Couple of claims have been logged and they have been processed. Good detail and the process is fairly quick and easy. Vet lodged our claim on our behalf which speeds up the process

My experiences with Knose have been professional and positive. Staff are always friendly and answer questions. I’ve been with knose now for two years and I’ve had multiple claims for both dogs.

Knose processed my claim for my puppy's broken leg and made payment within 3 business days. They were very supportive and helpful and the online claim process is quick and easy. I was very happy to have this insurance in place.

Amazing insurance company. All claims have been approved and paid quickly. Highly recommend knose. Friendly service ++
Unfortunately dog has been sick alot but financially it’s nice to know the claims will be sorted