I have just now signed up to insure my spoodle with Knose. They are awesome to deal with, their premiums are affordable and their rebates appear transparent and fair. I will not state my previous insurer but Knose are the complete opposite in EVERY regard.

We have just picked up our 8 week old Cavoodle male puppy Dougie. After much researching and going by a lot of fantastic recommendations we decided to insure him through Knose, it is an Australian based company with knowledgeable people behind it. The pricing too is incomparable, we are very happy. My first experience with customer service was fantastic, thank you for your help and looking forward to knowing our boy will be looked after by a great company!

Very quick to promise the world and take your money however since doing this I have been unable to log into my account to do anything. Numerous errors and issues in doing so. Majority of vets have no record of Knose so unable to lodge claim through vet. Would stick with other more known insurers simply because you know what you are in for. Too many unknowns with Knose.

We are pleased that we insured our dog Mackie with Knose, which is a fairly new pet insurance company. Our first claim was so simple to lodge online and the process and resolution was very prompt.
Thank you.

Good value policy which was easy to set up. I have claimed several times which has been really easy to do and reimbursement has been prompt.

We joined when we got our puppy. She was 11 weeks old and is nearly eight months old now.

I had only been with Knose for a little over 4 weeks, I had chosen them because of the reviews I had read and they weren't wrong. I chose the 90% option, my 4 month old puppy decided to chew and eat my hearing aids and after 4 nights in doggy hospital as they had to get some bits out of his tummy with a scope, the bill was close to $7,000. Every time I rang them they were super helpful. My one problem was that I had to pay the vet upfront but was then reimbursed by Knose, thank goodness I could access some money for emergencies. It only took 5 or so days for the reimbursement to come through. Very happy and thank you Emma for all your help and advice.

Super happy with the service from Knose, swift in responding and timely with their execution of transaction. Would recommend for sure after my dog Nala got ill with canine coronavirus!

I signed up for Knose earlier this year as my dog as been experiencing problems. Knose has been super responsive to my enquiries about my dog and have always actioned my claims promptly. I also appreciate how they keep you updated during the process and how they provide an explanation of which parts of the claims have been approved and which parts are not approved. Big shoutout to Katie for her help throughout these past few weeks.

Knose covers 90% of non routine vet costs. I have had it for a few months and already got reimbursed nine months worth of premiums due to an abnormal blood test value detected at my puppy’s spay and an eye cleansing after an incident in the park.

Amazing company and incredible customer service! Anytime I've called or emailed, my enquiries are actioned so quickly. The customer service team in every department are extremely helpful, friendly and make you feel special. Thank you again for being so caring.

Knose is the first policy that I got for my cat and so far I have been very happy. They are quick in processing claims and provide regular updates throughout the process. The staff have been very helpful and friendly during phone and email communications. I would be happy to recommend Knose.

Their rates are reasonable for what you get in return. I have made claims and all things run smoothly if my Vet gets the paperwork off to Knose promptly. Knose keep you posted on the progress of your claim. This service is very helpful.

Great customer service. Issues with BSB being rejected on the online portal, received email and phone call To sort out.and then Claim process Was easy and quick. Will refer knows

We have only had Pet Insurance for 3 months, and no claims needed so far. We received a welcome package, and we were thrilled. It brought a bit of sunshine to our lives, during these hard times of Covid 19. It was very much appreciated!

Have been a Knose customer for around 8 months now, have only had to claim once in that time, but the process was smooth and was paid in full as expected. It's a great value product for what you get in return.

Originally went with Knose after doing a bit of research and realising almost every other insurance product was underwritten by the same group, so didn't see anything that really differentiated them. Knowing that Knose is a bit more independent was a positive, plus their attitude towards pre-existing conditions is a refreshing change.

Would definitely recommend.