Knose have provided great support both through a minor emergency and also with the fast compensation of the claim after the event. What I love best is the fact that they offer 24 hour vet service for advice. Great for new pet owners!

I researched pet insurance for a few days before deciding to go with Knose. Difficult decision as I could not find any reviews (pre January 2020) but I rang their customer service with a couple of questions and was impressed that they didn’t push to sign me up.
Unfortunately we had to make quite a few claims as our little tiboodle got quite sick and was hospitalised twice. Knose has been brilliant with all of the claims and paid out the 90% as per the policy which saved us over $10k. Customer service is very professional but also has a personal touch on the phone and via email. I cannot recommend them highly enough so much so that our local vet is going to recommend them when they have insurance inquiries.

Easy and intuitive platform to sign-up,
Clear concise and have all the basic answers you need with easy navigation to more detailed information should you need it.
Website is super user friendly and brings a sense of true duty of care.
Competitive pricing with lots of flexibility and options.
If you have a pet. Knose Pet insurance is the only way to go.

I have had a great experience so far with Knose - all Australian responsive Customer Service. Best of all, they don't have sub-limits - making it different for the other policies.

Research the polices - but I strongly now recommend Knose to everyone.

When searching for pet insurance for my new puppy I was looking for a high level of cover with limited exclusions (at a good price) and Knose really stood out from the rest. Finally a PDS that was easy to understand.
I have only been with them 6 months, but I have been really impressed with every interaction. My recent claim was dealt with extremely quickly, and I was kept up to date through the whole process. Knose’s communication is always personal and you are not treated like a number. I could not recommend them more highly, in fact I have already referred a friend who has switched.

We recently adopted a rescue puppy and she's visited the vet three times in just four months - claiming online via my account is super quick and easy to make and I find I get my money back within three weeks. When I have had questions the support team has been very quick to respond and helpful. It's early days but I think this is the best insurance of any kind I have ever purchased.

I did my research and found Knose provided the best coverage for a very competitive rate . I recently made my first claim and found it a very easy process and received my rebate within a few days of lodging the claim. I have now recommended Knose to several pet owners I know

I filled claim in on line and Knose did the rest, following up the vet and settling in 13 days. Very happy with premium and benefits. I'll stick with Knose.

We have 10 month old puppy that has had a few health issues, Knose Has been brilliant and provided us with approvals and responses remarkably quickly. We highly Recommend them.

Good value based on market comparison. I loved the fact that it is a smaller business that specialises in pets. Emma was super helpful over the phone and followed up after purchase was made. Annual limit of $25,000 surpassed most other insurers. Thanks Knose + Emma.

I recently signed up to Knose and I am super impressed so far. Particular thanks to Emma who I spoke to on the phone when deciding to move my two dogs over to Knose from a different provider. All questions were answered super clearly and I feel/felt confident moving to Knose. I also appreciate the fact the phone call was handled locally and I was listened to and all questions answered properly. Thanks again.

It was easy to setup a new pet insurance policy with Knose and I like the standard inclusion of no excess and a generous annual benefit limit of $25,000. I have only been a policy holder for a few months now and recently had to make an injury claim for my Dog. Lisa and the team provided fantastic service and made the process extremely easy, the claim was processed and approved quickly and efficiently.

Easy to set up with Ioanna answering all my questions as a new customer. I now have peace of mind for the future of my pet's health care being affordable.

I signed up with knose insurance because their premiums were such good value compared to other insurers. Unfortunately I ran into some difficulties ending my current pet insurance with a different company, and although my cooling off period with knose had already passed its 21 days, the staff at knose were very helpful and understanding and did not penalise me. I can’t wait to sign up with knose once my current policy has ended!

I bought this pet insurance for my Australian Bulldog as a puppy last December due to the fact the premiums were very good value.
I was a little doubtful at first as it seemed too good to be true and I had never heard of the company.

All I can say is, Amazing and friendly Customer Service, smooth claims process(especially Michael), call you back when they say they will and keep you updated with what’s happening. I have been with other insurers in the past for other dogs and this company are hands down the best. ❤️