2Knose

Knose

 Verified
2Knose
4.6

290 reviews

PositivevsNegative
91% · 26426 · 9%
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Claim Resolution Time
  • <1 week
  • 1-2 weeks
  • 2-4 weeks
  • 1-2 months
Claim ApprovedYes · No
Value for Money
4.5
Transparency
4.6
Customer Service
4.7

Reviews

290 reviews
Mel Ridgway
Mel Ridgway
 

Great pet insurance

Great pet insurance that are all super friendly. All staff actually care about your animal. Show details
Value for Money
Transparency
Customer Service
Mimi B.
Mimi B.Hunter Region, NSW
 

Claim Knose

Staff of Knose keep always in touch in regard claims, much appreciated Show details
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MissJo
MissJo2 posts
 

Pet insurance claim

Easy online service with regular updates on how the claim was progressing. Show details
Value for Money
Transparency
Customer Service
Shi Li W.
Shi Li W.Sydney, NSW
 

Best Aus Pet Insurance

Been with Knose for 3+ years. Always reliable and straightforward with claims. Would recommend it to any pet owner Show details
Value for Money
Transparency
Customer Service
Robert. T
Robert. T
 

Claims Processing

The claims process with Knose is easy and smooth with emailed updates with the status of how the claim is progressing.
My experience has always been great. Show details
Sarah M.
Sarah M.Metropolitan Adelaide, SA2 posts
 

Claim

Knose pet insurance is good value and friendly to deal with. Show details
Cheryl Trott
Cheryl TrottGreater Melbourne (Metropolitan), VIC
 

Bonnie and her Broken leg

My experience with Knose was wonderful akthough one I wish I had not had your staff are kind and caring and the information was terrific for this both myself and my beautuful Bonnie thank you - Cheryl Trott Show details
AndrewW
AndrewWSydney, NSW3 posts
 

First time claim went very well

Our first claim after taking out a policy was investigated, promptly approved and funds transferred the next day. Very happy with how it was processed and communicated. Show details
JAC
JAC
 

Very satisfied with the cover and experience

The process to claim is one of the easiest I've ever had to do. Show details
Value for Money
Transparency
Customer Service
Caroline A.
Caroline A.Sydney, NSW
  Verified

Price hike

Between 2021 and 2024, insurance premiums have nearly doubled for my cat (domestic medium hair). From $60.51 per month on sign up in 2021, to $104.05 per month for renewal on 2024. That's an increase of over 70% of the initial policy. I have claimed ONCE during this time. My other pets policies with different companies have not increased by anywhere near this much. Not value for money. First year may seem cheap, then they hike up the cost with vague explanations. Show details
Value for Money
Transparency
Customer Service
Neen68
Neen68South East Queensland, QLD3 posts
 

Quick & Easy Process

Quick and easy to make a claim. I phoned and they answer all my questions. Great to deal with. Gave me a timeframe with how long it would take. Show details
Jordan
JordanGreater Melbourne (Outer), VIC15 posts
 
Knose
Knose   DM   
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Lynn R.
Lynn R.Sydney, NSW
 

Very pleased with management of our claims

Our dog required double TPLO surgery and thankfully we had insurance with Knose. Their management and communication around our claims was timely, friendly and efficient. We are very happy with them as our pet insurer. Show details ·  1
Jenny
JennyMetropolitan Adelaide, SA
  Verified
Yin 豆.
Yin 豆.
 

Questions & Answers

Charbel S.
Charbel S.

Hi. I was interested in getting pet insurance. I have read the pds but i would just wondering if you could help me out?

1) my dog has eaten a chicken bone but didn't suffer any major problems. ie: surgery. She just got an upset stomach. If she ate something sinister and needed emergency surgery for foreign body; will it still be covered even though she ate a bone in this year? again,didn't need surgery,vet checked her stomach and no blockage.

2) she has gotten blood tests this year. Would this count as a pre-condition if she needed another one? Will it be covered?

3) I thought she was walking funny but the vet checked her knees and they were fine. Is this. Considered pre existing condition?

Knose
Knose   DM   
Leah M.
Leah M.

Hi there, do you need the vet consultation notes to be emailed through/attached when making a claim, every time? I understand that you may want an initial set of notes, but do you need me to send them through with every claim, or is a receipt enough? Some vets don't let you have consultation notes and they can take weeks to do the claim, so I prefer to do it myself. Thanks!

Knose
Knose   DM   
John C.
John C.

Hi can you transfer another Insurer over to you or do I have to cancel with them first then join Knose ?

Knose
Knose   DM   
John C.
John C.  

Thanks Tiaan, will do

See all Knose questions

Details

CategoryPet Insurance
UnderwriterAllied World
Annual Benefit Limit $25,000
Amount of Vet Bill Covered Up to 90%
Minimum Pet Age 6 weeks
Maximum Pet Age 8 years
Illness CoverIncluded
Routine Care CoverNot Included
Emergency Boarding Fees If you are hospitalised for 4 or more days and it is not reasonable for someone who lives with You to look after Your Pet, We will reimburse a portion of Your incurred boarding costs for a period of up to 30 days up to the Benefit Percentage, subject to the Annual Excess and Annual Limit as shown in Your Certificate of Insurance
Cooling Off Period 30 Days
Accidental Injury Cover Included
ManualDownload manual
Visit official website

Contact info for Knose

  • ABN: 96619770973

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