Best Pet Insurance

Based on 9,304 reviews
Location
Brand
Rating
Annual Benefit Limit
Amount of Vet Bill Covered
Illness Cover
Routine Care Cover
Tick Paralysis

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Pet Insurance Australia

Get 2 Months' Free* Pet Insurance 🏆 2026

4.5 

Sign Up Today & Get 2 Months' Free* Pet Insurance. *T&Cs Apply. Winner Of 2025 Product Review Pet Insurance Provider of the Year.

Bow Wow Meow Pet Insurance

Bow Wow Meow Pet Insurance 🏆 2026

4.6  
 Summary
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Darryl NSW
 

The claims process is always efficient and timely Our vet lodges the claim for us and Bow Wow Meow keep us upto date on the processing and payment Cannot fault them in any way

Pet Insurance Australia

Pet Insurance Australia 🏆 2026

4.5  
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Lisa 2 posts
 

I honestly don’t know where to start. We cannot express how grateful we are to Pet Insurance Australia. Our beautiful 4-year-old boy, Sonny, was… Read more

diagnosed with nasal cancer and it was one of the most heartbreaking and difficult times. PIA covered 80% of his treatment costs, making an incredibly stressful time that little bit easier. Every claim was processed so quickly, and the entire process was completely stress-free. Having pet insurance saved Sonny’s life, allowing us to give him the treatment he needed without the added financial worry. We are forever grateful and cannot recommend PIA enough.

Fetch Pet

Fetch Pet

4.8  
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Danielle Prineas NSW
   Verified

I am extremely happy with Fetch. My 1yr has injured her cruciate ligaments and had X-rays. I put claim in on Friday and was approved and paid on Monday. So quick and seamless I was very impressed.

Knose

Knose

4.7  
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caroleous 10 posts
   Verified

I've been a Knose customer right from when they started out. My dog turned 9 this year - still fit as a fiddle. However my Knose monthly premium went… Read more

from $92 to $217. Why? Well I guess they only want to cover dogs who are an easier profit. I had hoped that Knose was different and actually cared about animals, but I guess not.

Knose Pet Insurance
Knose Pet Insurance    

Hi Carole, thank you for sharing this, and… Read more

Petsy Pet Insurance

Petsy Pet Insurance

4.9  
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Maureen johns 2 posts
 

so far I am very happy with petsy when dealing with them I have been informed and dealt with fast and fare

Seniors Pet Insurance

Seniors Pet Insurance

4.7  
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Mark A. WA
   Verified

The insurance cover for pet dog is good and the cost affordable.

Real Pet Insurance

Real Pet Insurance

4.4  
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Satch
   Verified

Filling out application was fast and very easy to understand. Price was a lot higher then other companies but policy cover waiting periods a lot less… Read more

time waits. Which is highly important when living out in a rural suburb. So overall happy to have insurance through real insurance for pets.

Pet Circle Insurance

Pet Circle Insurance

4.5  
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Dee Ivy
 

So easy to take out a policy. Easy to contact.

Trupanion Australia

Trupanion Australia

4.5  
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Jenny NSW 5 posts
   Verified

There are good and bad aspects and ultimately I decided to cancel and go elsewhere. My puppy had 2 occasions where she swallowed a foreign… Read more

object...that's what puppies do unfortunately. The first was denied because the cost didn't reach my excess...I accept that. The second was denied because Trupanion covers only 1 episode of swallowing foreign objects. I obviously didn't read the PDS properly, but I felt that was unreasonable to be honest...they were totally unrelated and it left me out of pocket over $1000 due to x-rays and follow up care. Thankfully my pup was fine after both, but I couldn't take the chance of wait and see. I know Trupanion charge an excess just once in a dog's lifetime for an ongoing condition, but in the real world a dog could have quite a few unrelated conditions or injuries, and from what I understand the excess is applied each time you see the vet for a new/unrelated condition. I have now taken out a policy with a lower excess which is applied once annually regardless of whether it's an ongoing condition. I can accept that annual cost going forward because I feel more certain of where I stand. Also the vet could not submit a claim to Trupanion for me at the time of consultation, I had to pay in full and wait for the claim to be assessed. My new policy allows the vet to submit a claim while I wait, and charge me the "Gap Only".

Trupanion Australia
Trupanion Australia    

Thank you for taking the time to share your… Read more

Guide Dogs Pet Insurance

Guide Dogs Pet Insurance

4.1  
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Dan L. 2 posts
   Verified

My 6th German Shepherd Solomon developed Gastric-Dilation Volvulus (GDV) or 'twisted stomach' for us non-medical folk. The condition is… Read more

overrepresented in this breed and I have lost 2 Shephard's previously to the condition. My wife and I had travelled from the Gold Coast to Helensburgh near Sydney to visit one of our sons and took 2 dogs along. On the day following our arrival I noted Solomon seemed lethargic in the afternoon after being very normal late morning and I checked his gums for sign of snake bite and then his stomach for potential GDV, His stomach was bloated and I could feel the twist. We rushed him to the ARH Emergency Vet Hospital in Wollongong and they triaged Solomon on arrival and prepared him for surgery. The staff who were brilliant assisted with contacting Guide Dogs and within minutes, we had pre-approval for the treatment. This rapid outcome was the best news along with the ARH surgeons quick assessment and I left the hospital with the confidence that I didn't need to worry about the cost or the level of treatment Solomin would receive. Solomon's had 4 days in intensive care and pulled through and is now recovering at home on the Gold Coast. He was discharged from the hospital in a very seamless process and all I needed to do was cover the gap.

I changed to Guide Dogs after a rejected claim from another insurer when Solomon was 7 months old and have been with Guide Dogs ever since (he'll be 8 in June) for multiple pets and this isn't my first claim with Guide Dogs.

If you are shopping around for an insurance option for your pet, I'm more than happy to recommend Guide Dogs.

Petinsurance.com.au

Petinsurance.com.au

4.1  
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graham b.
 

Took out pet insurance hoping we would never need it but when our 8 month old caboodle suffered complications after deserving and needed emergency care we were happy with pet insurance for the way our claim was so quickly handled

Potiki

Potiki

4.6  
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Sophie P NSW
 

Very happy with Potiki. Making a claim was easy, communication was excellent, and the claim was processed quickly. Having pet insurance that works… Read more

when you need it most provides great peace of mind. I would happily recommend Potiki to other pet owners.

Everyday Pet Insurance

Everyday Pet Insurance

3.4  
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Robert QLD
 

The customer service team(Neri) was so pleasant to deal with. We had concerns with the significant increase in premiums and as a result, they have… Read more

accomodated us with a better outcome, hence we decided to stay with Everyday Pet Insurance. We highly recommend that you consider Everyday Pet Insurance for your pets protection.

Medibank Pet Insurance

Medibank Pet Insurance

4.2  
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Andrea
 

Marlon was very attentive and caring throughout the process answering any queries I had and providing different options for each stage of the process.

Petcover

Petcover

3.0  
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Alex QLD 4 posts
 

I took out PetCover (previously PetPlan) cover 10years ago for both my cat and dog. I work in the veterinary industry and at the time they were the… Read more

best out there. However over time, significantly better policies have become available. I process insurance claims daily for clients, and very few people are with PetCover and I certainly know why.

Reasons I would avoid PetCover..

1. PetCover still use an electronic form to fill out and email in to claim. This is incredibly clunky, and I often find when I email it in, it regularly gets lost in their inbox.

2. Claims take at least 10 business days to assess. If you have a sick pet, you don’t want to be waiting 10days for your money back. I often have to follow up the progress of my claim. Most companies have on the spot claims so you just pay the gap - not PetCover.

3. Initially I got back 100% of my claim (minus $150 excess) per illness. As my pets reached 7yrs old , it dropped to 80%, then from 9yrs only 65% back, but my premiums continued to climb. So the more I paid in premiums the less I got back on my claims. Which statistically, you’re going to need insurance the most as your pets age.

4. When I took out the policy’s my dog had up to $15k in cover then this dropped to $10k. I did not initiate this change, and my premiums increased. I don’t think a policy she be allowed to change half way through your pets life.

5. The $150 excess per illness, per policy year is an absolute rort. Many of the newer companies don’t charge an excess or if they do, it’s once for the life time of the pet

Unfortunately with pet insurance, once you start with a policy and your pet has vet visits you can’t swap to another provider as those conditions will instantly become “pre-existing”, which is what happened in my situation, so I was stuck with PetCover. So do you research… and avoid Petcover

Buddy Pet Insurance

Buddy Pet Insurance

4.4  
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Chel P.
   Verified

I have paid this insurance for 10 months. When I am claiming to settle $200 they want me to pay $200 deposit. So I told them to cancel my insurance,… Read more

they said I cannot claimed anymore as I am not insured but they just taken another payment two days prior to my initial claimed.

Buddy Pet Insurance
Buddy Pet Insurance    

Hi Chel, Thank you for reaching out and… Read more

Bupa Pet Insurance

Bupa Pet Insurance

3.4  
 Summary
Jason QLD 2 posts
 

I do not recommend BUPA health or Pet insurance. As a loyal customer for 30 years and very few claims (which i need to argue every time) I find their… Read more

service terrible. Look elsewhere. It seems BUPA are more interested in getting any payments they make to you back by hiking your premiums. There are much better pet insurance companies out there. I would give 0 stars but no option.

Bupa
Bupa    

Hi Jason, Thanks for taking the time to share your… Read more (+1 reply)

Prosure

Prosure

3.7  
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Jeff NSW 2 posts
 

I would not recommend this company. The automatic annual increases applied by this company is unscrupulous and excessive. Watch out. First year for… Read more

gold was $1,000 a year in GST. 2nd year auto-renewal (I missed) rose to over $1,600 in GST Who does a 60% increase? Year 3 they tried to renew for over $2,000 incl GST. When I called to cancel they offered a discount on the excessive $2,000 and bonus free months. No company can explain these increases by keeping up with CPI increases and even allowing for your pet ageing. If you pet lived to 10 years you would be up for $20,000 +. Yopu're better off finding the cash, even with vet bills being so high.

Guardian Pet Insurance

Guardian Pet Insurance

4.2  
 Summary
Anna QLD 3 posts
   Fair Incentive

Great pet insurance – Guardian were excellent to deal with. If the vet clinic was unable to process a gap payment it was easy to submit invoice and vet notes through the… Read more

portal when lodging a claim. Claims were always processed within a few days and received 80% of vet fees incurred. Definitely value for money for our dog who had numerous issues. Had our policy with guardian for 6&1/2 yrs until we unfortunately had to have her euthanised due to terminal illness.

HCF Pet Insurance

HCF Pet Insurance

3.0  
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Grant
   Verified

Don't waste your money. They decided a skin condition was a preexisting condition for my pet so every claim for over 2 years was rejected by them… Read more

because they said it was preexisting. The final straw was when they said that an insect bite on a paw was linked to a "preexisting" ear skin condition. It was only after complaining and getting them to review the claim TWICE that they finally agreed to approved the claim, which they did not reimburse because it was less than the excess. Total vet bills in nearly three years was around $1200. Total pet insurance paid was close to $3000 and not one claim paid.

PetsOnMe

PetsOnMe

4.0  
 Summary
Theresa W NSW
 

I have recently made a third claim on my policy. As before the payment was in my account within a couple of days! Thanks Mallory!

Petmed

Petmed

2.8  
 Summary
Michelle C.
 

Seriously disappointed – Have had insurance with Petmed for over 10 years and with the premium increasing to an outrageous cost requested to drop cover to a lower level. Was… Read more

told they are not modifying or doing any new policies. So disappointing because now my dog is over 10 it seems I either cough up $2600 a year for his policy amor have no insurance m. Seriously disappointed!!!

RACQ Pet Insurance

RACQ Pet Insurance

2.3  
 Summary
Glenda J. WA
 

Absolutely worst pet insurance company I have ever dealt with. Make up any excuse to not pay out on claims - not worth the paper it is written on. … Read more

You are just completely wasting your time paying for this pet insurance because they do not pay out!! I have wasted over $1000 for no return.

1300 Insurance Pet Protect

1300 Insurance Pet Protect

2.7  
 Summary
Helen Hirst QLD 30 posts
 

Great Insurance for your pet – Very happy with our pet insurance which we've had for 7 yrs Show details

Petbarn Pet Insurance

Petbarn Pet Insurance

3.0  
 Summary
Lawrence M.
 

I spoke to your rep Mahdi this morning. He explained everything in detail and only now i understood the pet insurance cover. Due to his explaination i decided not to cancel the policy. Show details

Coles Pet Insurance

Coles Pet Insurance

2.0  
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Eve I. NSW 5 posts
 

Don’t use them !! They will try every excuse to avoid paying you legitimate claims

Budget Direct Pet Insurance

Budget Direct Pet Insurance

1.9  
 Summary
Steve NSW 4 posts
 

Rubbish insurance they don’t pay out on anything do not waste your money. We were with RSPCA who were fantastic swapped to Budget waited 5 weeks to… Read more

claim on vaccination and a rash was told pre existing. How is vaccination pre existing? How is a rash pre existing. Staff rude and unhelpful

Budget Direct
Budget Direct    

Hi Steve, we are sorry to hear you are not… Read more

Ruff'n'Tumble Dog Accident Insurance

Ruff'n'Tumble Dog Accident Insurance

5.0  
 Summary
Ashleigh Draffen SA 10 posts
 

I recently took out a policy for me 11 year old dog - whisky no claims have been made, the company is well run, responsive to any questions and it’s great to see insurance options for senior dogs!

Kogan Pet Insurance

Kogan Pet Insurance

5.0  
 Summary
Lisa
 

I’m very happy as a long time customer, and got the help I neededed, far more than I expected with a 3 months free cover for my girl Lucky to help me… Read more

out short term. Very appreciative and happy that Kogan also value my customer. Thankyou to all involved. A loyal customer. Lisa and Lucky

RSPCA Pet Insurance

RSPCA Pet Insurance

2.3  
Claire L. 3 posts
 

I had an amazing experience with RSPCA today . After having a terrible time with Buddy , so happy I changed back to RSPCA ❤️ great staff with lots of… Read more

experience in vet care and so much knowledge. Even got to send a photo of my fur baby xx thank you so much ❤️

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Pet Insurance Australia

Get 2 Months' Free* Pet Insurance 🏆 2026

4.5 

Sign Up Today & Get 2 Months' Free* Pet Insurance. *T&Cs Apply. Winner Of 2025 Product Review Pet Insurance Provider of the Year.

A man and his dog spending quality time at the park

Is pet insurance worth it?

Pet insurance may be worth it if you don't think you'll be able to afford the upfront costs of paying for veterinary treatment when your dog or cat is sick or injured.

This is the primary reason pet insurance exists - to help you afford veterinary costs. The nature of an accident or even an unexpected illness is that it's sudden and unplanned. If you don't have enough money saved up for a rainy day, you could find yourself in a stressful situation, prolonging treatment for your pet until you figure out how to get the money.

How does pet insurance work?

Pet owners pay an insurance premium, which is usually deducted monthly. When the time comes for you to claim, your pet insurer will cover a certain percentage of eligible vet bills, up to the annual limit specified by your policy.

This usually falls within the gambit of 65-85% of the bill, depending on the level of cover you've chosen. For certain conditions, you may have to pay both an excess and a co-payment.

How much is pet insurance in Australia?

MoneySmart estimates that the cost of a monthly pet insurance premium is around $20-60, which amounts to a higher-end figure of $720 per year. This is comparable to the sum you’d spend on ‘premium dog food, plus treats’ which MoneySmart ballparks at $800 per year.

The exact price of a pet insurance premium is tricky to zero in on, as it depends on several factors that make each pet insurance quote unique. Here are some of the primary factors that will affect the price of your premium.

Your pet’s age, breed and species

Cute French Bulldog pup
A French Bulldog puppy.

Age: The best time to insure your pet is when they’re still a puppy or a kitten. Many policies allow coverage from 8 weeks old. Insuring your pet while they're young means they're less likely to develop a pre-existing condition that's excluded from coverage. The older your pet becomes, the more expensive pet insurance becomes, too.

Species: Pet insurance is mainly available for dogs and cats, however some insurers offer coverage for other animals, too (like 'exotic' pet insurance for rabbits or birds).

Cat insurance is generally cheaper than dog insurance, and there’s less of a price discrepancy between cat breeds, whereas for dogs the cost of a premium will fluctuate greatly depending on their breed.

Breed: Some breeds have inherent health conditions that make them more expensive to insure. For example, the average cost of insuring a 1-year old French Bulldog on an annual comprehensive policy is around $1,456, compared to $610 for a Jack Russell terrier.

Excess

The amount of excess you choose to pay also effects the price of your premium (a lower excess equals a higher premium). Some pet insurance plans are 'no excess,' but will cost more each month.

Excesses may be charged as a one-off per condition - letting you claim on the same condition multiple times in a year, while only paying an excess once. They can alterntively be charged each time you claim for that condition. Sometimes an insurer will require a co-payment along with an excess fee.

Discounts

Some pet insurers offer discounts as incentives. For example, you may receive a discount if your pet is desexed and microchipped, if you have multiple pets insured with the same provider (a 'multi-pet policy,') or if you have other active policies with the insurer. For example, some companies offer pet insurance as an add-on to home and contents insurance - however coverage is usually limited.

Your chosen level of cover

There are usually three tiers of pet insurance you can opt for, discussed below. Accident-only coverage is the budget option, whereas a comprehensive policy equates to a higher premium.

Types of Pet Insurance

A dog and a cat resting and cuddling together at home

Accident-only coverage

This most basic policy type covers your pet for accidental injury, but excludes coverage if they become ill. Note that some insurers don’t offer this policy type. Instead, they skip straight up to the next level, which is the case with Seniors Pet Insurance.

Accident and Illness coverage

This provides coverage in the event of accidental injury or illness. This is the mid-tier level of coverage, and often the most popular policy with pet owners in Australia.

Comprehensive Pet Insurance

Comprehensive policies offer coverage for all manner of misfortunes that could befall your pet, including accidents and illnesses. This includes the costs of surgery, hospitalisation, and medication.

Routine care, also called preventative care, may be offered as a standard inclusion or an optional extra as part of a comprehensive policy. The benefit amount isn’t usually very high, and may or may not include treatments or procedures like dental care, vaccinations, flea, tick and worm control.

Note that a routine care benefit is often differentiated from vet’s consultation visits in a policy. Make sure to clarify the difference between them with your insurer before signing up.

Is there anything a pet insurance policy won't cover the cost of?

Yes - there are actually several types of conditions, treatments or circumstances that may exclude you from being reimbursed by a pet insurance provider.

Pet insurance policies can be tricky to navigate, because of the sheer number of exclusions and trying to understand the differences in wording. Make sure to scour a Product Disclosure Statement and know the terms and conditions before committing, to ensure you’re getting the optimum protection for your animal companion.

General Exclusions

While these will be covered in your specific policy, here are some examples of general exclusions commonly found in pet insurance policies:

  • Bilateral conditions: These refer to pre-existing conditions that affect two parts of the body. For example, if your pet had a condition in their left eye, they won't be covered if they later develop that same condition in their right eye.
  • Elective treatments: These may actually be included - but only in some comprehensive policies. They refer to any treatments that are 'not medically necessary,’ such as de-sexing, orthodontics and check-ups.
  • Diseases with a known vaccine: If the disease could have been preventied by a vaccinaton (such as kennel cough) it's excluded.
  • Dental treatments: While dental disease is one of the most common medical conditions in dogs over four years old, most pet insurance policies exclude it. This includes cleaning, orthodontics and treatment for gum disease.

Other Exclusions

Pre-existing conditions

This refers to any illnesses or injuries that your pet has, which you’re aware of. You’re required to disclose these to your insurer when applying for pet insurance. They will make the cost of your premium higher.

Pretty much all pet insurance companies will exclude pre-existing conditions from being covered. This is another reason why it’s important to get pet insurance as early as possible into the life of your pet, when they have few to no pre-existing conditions.

Waiting periods

Just like human health insurance, waiting periods also apply for pet insurance. In most cases, for routine treatments you can make a claim after serving a 30-day waiting period. However for more serious health conditions like tick paralysis and cruciate ligament problems, you might have to wait up to 6 months.

Sub-limits

While you'll have an annual benefit limit, which caps the costs you can claim, there are also sub-limits. For certain conditions, you can only claim up to a certain amount each year - even if you have 'spare' money in your overall benefit limit. These include conditions such as tick paralysis and cruciate ligament issues.

Age restrictions on illness cover

Many pet insurers exclude illness coverage for pets nine years and older (however accident cover is always available, regardless of age).

Switching insurance providers when your pet is a senior is often a headache. You'll have to list their medical history as pre-conditions, which makes coverage much more expensive than if you'd stayed on the same policy from the get-go.

Sometimes the only way to avoid this is to sign up to a lifetime pet insurance policy, as opposed to an annual policy, referred to as a time-limited policy. This means your pet will be comprehensively insured throughout their lifetime. Keep in mind though that lifetime policies are dearer than time-limited ones.

Alternatives to Pet Insurance

If the idea of being locked into a monthly pet insurance premium seems daunting, you're not alone. According to the RSPCA, only 30% of dog owners and 21% of cat owners had pet insurance in 2019.

So what are the alternatives?

Dedicated savings account

Some families set money aside into a special savings account for their pet. Whether you'll have enough saved up when the time comes can be hard to predict with this contingency plan. For some pet owners, a temporary savings accounts may be a good option while they sit through longer, 6-month waiting periods at the start of their policies.

Vet payment plans

Some vets offer these, but they exclude a number of the benefits afforded by insurance, such as expensive surgery costs.

Ultimately, while pet insurance can be expensive and confusing, the truth is that some accidents can throw you a real curve ball, like your dog ingesting a foreign object, or your cat falling from a height. It can be heartbreaking to watch your pet suffer without having a means of helping them.

Many pet insurance reviews on ProductReview noted that without pet insurance they might not have been able to ‘keep' their pet. Since around 10% of vet visits result in pets being put to sleep according to Pet Insurance Australia, paying a monthly premium seems like a small price to pay to safeguard the precious life of your fur baby.

The bottom line

Pet insurance can really help ease some of the burden associated with your pet becoming sick or injured unexpectedly. There are different levels of cover that can cater to your budget, however always make sure that the policy you choose is the right match for your pet's age, breed and any existing or foreseeable health conditions.

Know your non-negotiables when it comes to what you want to claim, and always read the PDS carefully to ensure that these benefits are not ruled out by any policy exclusions.

Disclaimer: The information on this website is for general information only. It should not be taken as constituting professional advice from the website owner - ProductReview.com.au. ProductReview.com.au is not a financial adviser. You should consider seeking independent legal, financial, taxation or other advice to check how the website information relates to your unique circumstances. ProductReview.com.au is not liable for any loss caused, whether due to negligence or otherwise arising from the use of, or reliance on, the information provided directly or indirectly, by use of this website.