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Chris T.Sydney, NSW
The ideal cover
So happy to have come across Petsy and this policy. Tailored specifically and perfectly for dog owners and was simple to set up. All the finer details were covered and any questions that I had were answered promptly with amazing service and professionalism. Highly recommended for anyone comparing companies and policies.
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KrissyGreater Melbourne (Inner), VIC
Great service
My policy was great value and I found it very easy to sign up. I thankfully have not had to lodge a claim but I feel reassured that if I need to I will be supported.
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Purrrrrfect insurance
I researched pet insurance and petsy stood out for value and the high annual limits.
I really liked that they are pet-specific. I chose the highest cover for my cat and the signup process was easy. I got a discount on pet products and I'm satisfied with my decision to go with petsy.
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Well done Petsy!
I pretty much I chose the highest level of cover for my cat Luna and it was a really quick and easy process. Very straight forward and all questions I had were answered very quickly.
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- Pet Insurance
- Verified customer
Excellent customer service and great benefits
I purchased the top cover for my Cat, Lenny 5 months ago. Lenny received discounts on a lickimat on signup, and he also got a free cat collar when I referred a friend.
The customer service was exemplary, I was able to chat to one on the phone while making the purchase to confirm the cover level, and also regarding what is covered after buying the insurance.
I was offered two free vet video sessions in April (maybe because of my cover level?).
Haven't had to claim yet, but by all historical interactions it should be easy.
The online site is also superior to the competition, I was previously using medibanks one and it's like night and day!
...Read more
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Review collected in partnership with Petsy
Questions & Answers
Mahaasked
What do you mean by consultation fees and why aren’t they covered?
1 answer
Benny PetsyPetsy
Hi Maha,
Consultation fees refers to examinations performed by or under the examination of a vet in relation to covered conditions and treatments. Certain products such as the Vet Select and Vet Basic products will not cover consultation fees as they generally cover a higher percentage of your eligible costs up to applicable limits. However, the Puppy, Dog, Cat and Indoor Cat policies will cover up to $300 in consultation fees for eligible costs.
If you would like more information about our products, please send us a private message with your details and one of our team members can contact you.
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