Bow Wow Meow Pet Insurance

Bow Wow Meow Pet Insurance

 Verifiedbowwowinsurance.com.au🏆 2024 Award
4.3

2,857 reviews · Statistics

PositivevsNegative
84% · 2,387387 · 14%
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Claim Resolution Time
  • <1 week (614)
  • 1-2 weeks (319)
  • 2-4 weeks (126)
  • 1-2 months (34)
  • 3+ months (11)
Claim ApprovedYes (1,026) · No (54)
Value for Money
4.3 (1,173)
Transparency
4.4 (1,049)
Customer Service
4.5 (1,157)
Great customer service
Quick, straightforward claims process
Competitive pricing
See the Best Pet Insurance in 2024 as rated by Australians on ProductReview.com.au.

Details

About Bow Wow Meow Pet Insurance

Bow Wow Meow Pet Insurance offers cover for cats and dogs, with over 120,000 Aussie pet owners using them to protect their animals.

There are different levels of cover to choose from:

  • Dogs: Accident only (Accident Plus); Accident and illness (two levels of cover: Peace of Mind, Ultimate Care).
  • Cats: Accident only (Accident Plus); Specified illness (Indoor Cat); Accident and illness (two levels of cover: Peace of Mind, Ultimate Care).

You can get up to 80% of eligible vet bills reimbursed, and you also have the option to change the percentage of your benefit. There’s also no excess, so you can claim for even small eligible vet expenses.

Bow Wow Meow boasts an easy claim process, and you can get your claim processed on the spot, so you only have to pay the gap at the vet.

The pet insurer also offers discounts for puppies and kittens, a 10% multi-pet discount, and a complimentary ID tag every year, and a pet health card for you to keep in your wallet.

Points of praise:

  • Most reviewers found that the customer service at Bow Wow Meow Pet Insurance was excellent. They described staff as professional, compassionate people who “truly care about their furry clients”.
  • They also found that submitting a claim was a very quick, simple and straightforward process, and the claim itself was processed quickly. A number of reviewers said that the GapOnly™ service claim made it convenient for them, as they didn’t have to pay more out of pocket than they needed to.
  • Overall, reviewers found that their policy with Bow Wow Meow Pet Insurance represented great value for money, saying that they got good policy inclusions at a competitive price.
Compare all Bow Wow Meow Pet Insurance listings
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CategoryPet InsurancePet InsurancePet Insurance
UnderwriterHollardHollardHollard
Annual Benefit Limit $15,000$20,000$10,000
Amount of Vet Bill Covered Up to 80%Up to 80%Up to 80%
Minimum Pet Age 8 weeks8 weeks8 weeks
Illness CoverIncludedIncludedNot Included
Routine Care CoverIncludedIncludedIncluded
Tick Paralysis $2,000$3,000$1,200
Emergency Boarding Fees $500 if you are hospitalised for 1 or more consecutive days during the policy period or require emergency accommodation due to family violence.$1,000 if you are hospitalised for 1 or more consecutive days during the policy period or require emergency accommodation due to family violence.$500 if you are hospitalised for 1 or more consecutive days during the policy period or require emergency accommodation due to family violence.
Lifetime Cover IncludedIncludedIncluded
Cooling Off Period 21 Days21 Days21 Days
Consultation Fees300300300
Cruciate Ligament Conditions 2,6002,6002,600
Waiting Period for Illness 30 Days30 Days30 Days
Discounts / OffersPuppies & kitten get 2 months free in their first year, Get 15% off your first year’s premiums, 10% discount for multiple pets, Get a free ID tag & pet health card for your pet, Get 2 complimentary VetChat calls, Get access to Bow Wow Benefits discounts for policy holdersPuppies & kitten get 2 months free in their first year, Get 15% off your first year’s premiums, 10% discount for multiple pets, Get a free ID tag & pet health card for your pet, Get 2 complimentary VetChat calls, Get access to Bow Wow Benefits discounts for policy holdersPuppies & kitten get 2 months free in their first year, Get 15% off your first year’s premiums, 10% discount for multiple pets, Get a free ID tag & pet health card for your pet, Get 2 complimentary VetChat calls, Get access to Bow Wow Benefits discounts for policy holders
Accidental Injury Cover IncludedIncludedIncluded
Awards 2018, 2019, 2020 and 4 more2018, 2019, 2020 and 4 more2018, 2019, 2020 and 4 more
Visit official website

Contact info for Bow Wow Meow Pet Insurance

Mon8:00 am - 8:00 pm
Tue8:00 am - 8:00 pm
Wed8:00 am - 8:00 pm
Thu8:00 am - 8:00 pm
Fri8:00 am - 8:00 pm
SatClosed
SunClosed
  • ABN: 76124601127

Reviews

Bow Wow Meow Pet Insurance2,857 reviews
rgol
rgol
  Peace of Mind

great customer service

Keith was solution focused - I actually rang to cancel my insurance after 5 years of loyalty. They listened aand responded with a thoughtful and workable outcome. thank you Show details ·  1
Value for Money
Transparency
Customer Service
Peta Sue
Peta Sue
  Verified Accident Plus

Lizzy Raymond luvs Bow Wow

Our Lizzy is a very adventurous pooch and a couple of times her care free ways have landed her at our local vet very very sick. Every pet owner would agree that going to the vet is usually unexpected and a financial strain.
We are so lucky to have Lizzy covered with Bow Wow Meow Oet Insurance and they have been a huge sense of relief through some dark times. Our local veterinary hospital is outstanding and recommended Bow Wow pet insurance to us when Lizzy was a pup and thank goodness for them, because we have really been blessed to have them in our corner. I will never ever own a pet without them, thank you for your prompt service and resonance premiums. Show details ·  1
Alix
Alix6 posts
  Ultimate Care

Would recommend go all

Great insurance policy for a great price. Claims process is easy and super fast. This is a real company that looks to help rather than to find a reason not to. Thank you! Show details ·  1
Naomi
Naomi3 posts
  Ultimate Care

Quick and great

No questions asked! Great to have speedy result and payment. Show details ·  3
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Martin
MartinNSWSydney, NSW
  Peace of Mind

Tasha’s Bow Wow Meow ‘Peace of Mind’ policy claim

The claim for Tasha was handled in a speedy professional way and it was easy to complete claim.
Tasha’s ‘Peace of Mind’ policy has been good for her in receiving the correct treatment. Thank you. Show details ·  1
Donna W
Donna W
  Ultimate Care

Our Claim

The policy we got for Bear is great . We recently had a claim to put in for Bear & it was easy to do the claim & we received the refund within 2 days. Very happy we chose Bow wow meow as Bears Pet insurance. Show details ·  1
Value for Money
Transparency
Customer Service
CraigandTracy
CraigandTracyWASouth West, WA
  Verified Ultimate Care
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Carolyn
CarolynNSWHunter Region, NSW
  Ultimate Care

Very appreciative

So very impressed with bow wow meow pet insurers. Prompt, easy and efficient service. Helped to relieve the awful stress of coping with our very sick dog and enabled us to receive outstanding care for her. She is very well and happy now. Show details ·  1
Ben
BenWAPerth, WA2 posts
  Ultimate Care

A 5 Star experience again

I recently submitted and finalized a claim for my girl Missy.
I am very thankful for a quick and easy process. This event was a surprise and didn't expect it to escalate to another surgery.
Again I am very pleased in the process and outcome. Show details ·  1
Leroy
Leroy
  Peace of Mind

covers what I need for Leroy

Premium a little more expensive than others I have explored
I do like the prompt response to claims Show details ·  1
Value for Money
Customer Service
Einstein
EinsteinWAPerth, WA
  Peace of Mind

Perfect insurance for my dog for my peace of mind

Easy submission of claims through their website. Quick processing of claims. Show details ·  1
Deb
DebSAMetropolitan Adelaide, SA3 posts
  Peace of Mind

Awesome Pet Insurance

Bow Wow Meow Pet Insurance was recommended from a friend, when we got our little dachshund dog, so I went online and did some research, looked at other Pet Insurance companies but went with Bow Wow Meow, it was super easy to sign up and when we had to make a claim it was handled very quickly and efficiently, I would highly recommend this particular Pet Insurance. Show details ·  1
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Tania
Tania
  Peace of Mind

100% guarantee you!

Excellent value for money, prompt and efficient service with very satisfactory rebates! Highly recommend Bow Wow Show details ·  1
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Jo Grant
Jo GrantNSWNorthern Region, NSW
  Peace of Mind

Fast and easy

Excellent service, fast claiming process, easy to deal with, no issues. Show details ·  1
Value for Money
Transparency
Customer Service
Suzi
Suzi3 posts
  Ultimate Care

Fantastic insurance

Timely response and insurance paid what I expected would be covered. Show details ·  1

Questions & Answers

Narelle C.
Narelle C. · Peace of Mind

If I get the 3 months free that is currently offered for new customers, can I cancel my policy before the 3 months are up without being charged anything?

Bow Wow Meow Pet Insurance
Bow Wow Meow Pet Insurance   DM   
Goldengirl
Goldengirl · Ultimate Care

Thinking about insuring with this company. How does this company perform with non related injuries? We just took our puppy into the vet after she was limping after a big play session. Vet had non conclusive answers as she was totally fine there (no limping), likely just over exerted herself . If she was to develop hip/elbow displasia at a later time (high risk breed), would this vet visit make it a pre-existing condition?

Bow Wow Meow Pet Insurance
Bow Wow Meow Pet Insurance   DM   
Michelle
Michelle · Bow Wow Meow Pet Insurance

Just wondering if vaccinations and Desexing are covered

Bow Wow Meow Pet Insurance
Bow Wow Meow Pet Insurance   DM   

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