Bow Wow Meow Pet Insurance

Such a small amount of money per month that really gives us peace of mind, to be able to give our fur family member the very best care when (unfortunately) it is needed. Very easy to set up. Their claim process is so easy & streamlined. We have needed to claim twice in 18 months & each claim has been processed in under 3 weeks. Very happy customers!

Our dog became very ill overnight (vomiting and bloody diarrhoea) and we had to rush her to an emergency vet. The consult fee was $130. After an overnight stay, we took our dog back to her regular vet ($74 per consult) the following morning. We had to make multiply visits to our vet before the problem was diagnosed three weeks later. After lodging my claim, I was advised that consultation fees are only covered up to $300 per year. I am very disappointed by this low limit and annoyed that I am significantly out of pocket after my pet's recent illness. I will probably not renew my insurance with Bow Wow Meow next year.

Ever since our little pup had her accident at 12weeks, BWM has been helpful and paid our major claims, even when she required further surgery over a year latter we had no issues.
Now we are not talking a few hundred dollars, we have spend over the $4k getting a specialist orthopaedic surgeon to operate on her injuries....
We could have only have done this after knowing that BWM was there to help us cover the costs, otherwise we may have had to consider the option that no pet lover wants to thinks about.
We are very happy that we have this cover..
Thanks
Ric, Tash & of course Amber :)

I have been with BWM since my JackRussell was a pup, he is now five. Recently he required emergency treatment and a stay at the vet. The claim was speedily processed and the refund paid without delay.

We have been with them for 16 years approx. The last three to four years were good when our elderly dogs. The claims were well processed well and in a timely. We felt it to be well adequate to our needs.

I have been with this company for 8 years, and although premiums are now quite high, as my dog ages, this is obviously when more Veterinary care and associated expenses may escalate. I have been extremely satisfied with the way my frequent , recent claims have been handled. I have been kept informed of their progress, and service has been efficient and prompt. Although I wish that it were possible to claim more than $300 annually for Vet consultations, I would still highly recommend Bow Wow Meow. Thank you for a great service.

Am first time insurer & no regrets. Recent claim with rebate lodged by vet upon payment. Bow Wow text claim progress & rebate received in bit over a week. Fabulous product & service.

Mostly extremely happy with Bow Wow Meow (BMW). Recently my 14 yo had a couple of issues that were quite expensive. I found it easy to lodge claims, with fast turnaround. I've been disappointed,though, that there is a $300 pa consultation limit. Also when I rang recently with a question, it took 40 minutes for the person to understand what I was saying and give me clarity. I have seen from another review that the call centre is now overseas. When I first inquired about joining 5 years ago , I was very impressed with someone who was clearly in this country and had good knowledge. It is a shame this does not continue.

Could not be more pleased with policies with Bow Wow; have 5( 4 cats and 1 dog) all insured with this company. Claim process very easy have never regretted taking out insurance with this company.

Bow Wow Meow was absolutely fantastic when my dog was having treatment for cancer.

My vet was able to lodge every claim automatically (so no paperwork for me) and the money was usually in my account in less than a week.

Bow Wow Meow covered 80% of everything (plus annual excess) and didn't dispute any claims. There were a couple of administrative stuff-ups I had to contact the company about but they were fixed very quickly.

Bases on my experience I'd definitely recommend them. Just make sure you read all the terms carefully before you sign up as they do have some limits and exclusions (e.g. they wont cover anything dental). But overall I was very impressed, especially as they are one of the cheaper options!

I have 2 policies for my rotties and the benefits are great but when it comes to the claim process it can be really long and drawn out before you receive the remittance payment. sometimes up to 2 weeks before you see the funds and majority of the time you need the money back asap.

Couldn't be happier with Bow Wow Meow. We lodged an expensive claim after only holding our policy for a few weeks and the whole experience was smooth and speedy. Really impressed. Organised our insurance within the first week of bringing our puppy home and so glad we did - accidents happen.

First claim in four years, and was blown away by everything. Used Gap Only and also Online claims for initial IVDD vet visit and then subsequent specialist surgery. Have a happy walking dog who otherwise would not be with us. Happy to recommend Bow Wow Meow to anyone.

We have 2 cavoodle dogs that have a Peace of Mind policy.
So far so good. Claiming is easy and can be done online. It does take a few days to process.
The only issue was we weren't communicated that there was a new policy "Peace of Mind, Ultimate".
We were on a previous policy with limited limits etc. Our old policy remained and not changed to the new one automatically nor was we notified of new policy plans.

We only took it out at the beginning of the year for our pup and we needed only a few months later. We submitted the claim through our vet and never had a problem. The response was very quick and we received our claim payment within 2 weeks of making it. Very impressed.

We recently lodged a claim for our dog after ten years with Bow Wow Meow. A big thank you for the ease of experience and prompt resolution of our claim. It was great to know there was a safety net supporting us when we needed it.

So easy, made one claim the process was quick and simple and everyone was so lovely on the phone. Our claim was submitted and refunded within days simply by uploading on the portal