Philips Azur 8000 Series DST8020/20
VerifiedMPN: DST8020/201 review
Top of the range flop! – This iron has a fatal flaw in it, if your internal house temp drops below 20 degrees Celsius (which is often in Australia) the iron will not heat up and instead flashes the blue auto light. Philips tech support said you need to lay the iron on a warm towel to trick it into thinking it's warmer so you can use then use the iron. (kind of like a jump start) This has to be the stupidest design flaw I've ever heard of!! DO NOT BUY IF YOU LIVE IN AUSTRALIA OR A COLD CLIMATE
Purchased in at Amazon for $189.
- Product is used: Daily
- Clothing Material: Cotton, Denim, Silk, Synthetics and Wool
The iron has been swapped over for a different one.
Thank you for letting us know. We're pleased to hear that you've received a replacement. If you encounter any further issues or have any questions in the future, please feel free to contact us at 800 854 885 (NZ) from Monday - Friday: 09:00 am - 05:00 pm EST and 1300 80 58 65 (AU) from Monday - Friday: 09:00 am - 05:00 pm EST. One of our colleagues will be happy to help you out.
Kind regards, The Philips Australia Team
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Thank you for sharing your feedback. We're sorry to hear about the issue you're experiencing with your iron. This situation sounds unfamiliar to us, and we'd like to investigate further. Please contact us so we can assist you in resolving this matter.
If you need further assistance or have any questions in the future, please feel free to contact us at 800 854 885 (NZ) from Monday - Friday: 09:00 am - 05:00 pm EST and 1300 80 58 65 (AU) from Monday - Friday: 09:00 am - 05:00 pm EST. One of our colleagues will be happy to help you out.
Kind regards, The Philips Australia Team