I used the mini chopper for first time after bought it from HN and it emitted smoke as well as burnt smell.
Love the complete slicing, shredding and all of the package included. At first time of mini chopper usage it emitted smoke from the motor, but after a week it worked out just fine. Perhaps the motor had cooled down.
Can't live without it
This blender is too good and with im loving to cook more food its just does everything snd its makes my work so much easier for me to cooking and cleaning is also easy worth buying it
Purchased in August 2019 at Target Australia for $100.00.
Spare parts availability
I love my Viva Food Processor KR7761 however I accidentally lost several parts during a move.
Would appreciate if the Phillips team could advise if the discs and small spice cup only are available for purchase so that my machine can be complete again.
Purchased in February 2019 for $120.00.
I enjoyed using this processor. Easy to clean and use. In the manual there is a potato slicer, but it did not get it in my box.
Was it meant to be included in the box?
Purchased in December 2018.
The box clearly advertises a bowl size of 2.1 litres. The website description did the same. If you're buying a food processor that advertises 2.1 litres, you would think that is the capacity but oh no. The bowl itself states the maximum as being 1.5 litres.
If that was not bad enough it came out of the box faulty. While the motor worked with the blender, it did not work with the bowl..
Thankfully I purchased it from Target who refunded me instantly and the person I spoke to was shocked about the false advertising on the box.
Fantasic! Don’t know why I’ve waited so long to buy one! Works efficiently, quietly and performed all functions well using the different attachments. Impressed by the ease of use, though the directions in the leaflet could have been improved upon. I’ve used a variety of foods in the processor and it didn’t miss a beat. Consider I’ve gotten value for money.
Great value for money processor
For the money, this machine is great value. One thing to realise is that it's a light to medium duty processor, so putting anything too firm is obviously going to break bowls and such - a big ask for something that wasn't designed to be abused. Otherwise, it does everything it should and does it nicely.
Really though, if you're expecting a heavy duty processor, then perhaps you should think about spending a few hundred dollars, not $120 odd.
Hi ..if this model is discontinued that mean i can't buy the bowl? I love this super machine ..but w
A beautiful and easy to work when you know the way..every ghing work perfect ..but i admit the bowl is a bit weak..my broke few weeks ago ..i going to missed if cannot find a replace ,it is possible to buy just that .Can somebody give me an advice please?..thanks
Good food processor/blender/chopper but not amazing grater
Bought this from Target as it was on discount - obviously because it’s discontinued. Out of the box it’s easy to set up and clean in the dishwasher. The blender is quieter than my old Kmart blender but works well for smoothies. The chopper and food processor work well. The only downside is the grater. Basically the food pusher doesn’t go all the way down and any vegetable will have large bits stuck at the top, not fully grating. But other than that it works fine. Cleans up nicely in the dishwasher.
Great Blender Processor
I bought this food processor blender from Target last year & are happy with it, mostly gets used for blending, but it comes with the juicer, plus many other attachments, it does the job well, would recommend this product.
Great for biscuit crumbs!!!!!!
I was sick to death of making biscuit crumbs with rolling pin (aka wine bottle) and ziplock bag. Googled extensively for food processor that does this well and found everything but. Anyway, this machine does it perfectly! Have no use for the other attachments (it came with heaps) and will prob never use them. I love the small compact size and neat look compared to others, and the price $108 was very reasonable for something I will not use much. Target have them for $99 this week.
This is the worst electrict equipment that I ever bought
I bout Philips Viva collection HR 7761 few weeks ago. When I use it I notice grinder and blender attachments are not working. Then I returned to the seller and bought a same model again. Unfortunately new one also had the same problem. I believe this model has a factory fault. The safety switch is not working while attach grinder and blender to the motor. I really disappointed about the product.
plastic bowl just broke up
Plastic bowl just broke up while fitting the bowl to the motor unit. The bowl seems to be made of plain polyethylene rather than ABS plastic which is the standard. the motor unit is made of ABS , they should have used ABS for the bowl and the jar also.
Could be better
I purchased a Philips Food Processor & while it works great the parts seem to break easily & require replacement. So far I've had to replace a black O-ring for blender which wasn't easy to get & now the lid has broken/chipped. I also wouldn't recommend the blender as it doesn't work well.
A very useful, good value food processor
Unlike many food processors, this one can also make mayonnaise and whip egg whites.
The direct drive unit takes up less shelf space than belt drive food processors, and hopefully will last longer.
The package includes a standard food processor with a chopping blade, aerating (whipping) blade, several shredding/slicing blades and a dough blade (which I haven't yet tried), plus a vitamiser and a small grinder that worked a treat turning chestnuts into puree.
The negatives are that:
* it's not clear whether the main mixing bowl is microwave-sa...
Questions & Answers
Hi, can i buy a julianne cutter for my hr7761?
Thank you for your query. To give you an expert answer on this, we kindly advise that you contact our product specialists directly through the numbers below:
0800 658 224 (NZ) from Monday - Friday: 09:00 am - 09:00 pm and 1300 363 391 (AU) Monday - Friday: 07:00 am - 07:00 pm EST.
Have a wonderful week ahead!
The Philips Australia Team
Hi, I just bought this food processor and in order to test the blender and the mini chopper it I put some water in and it immediately started leaking from the bottom. The blade does not fit well. Please advice
We bought this processor last year (20.01.19) from target, however it stopped working recently.
Is this still covered under warranty (replacement/repair)
Hi there Saf,
Thank you for reaching out to us. Good news! It should still be under warranty. We'd like to invite you to reach out us directly by phone at 1300 363 391 (AU) or 0800 658 224 (NZ). You can also reach out to us on social media on Twitter (@PhilipsCare) or Facebook. Our colleagues there will be happy and able to help you out. We hope to hear from you!
The Philips Australia Team
Get an answer from our members and Philips representatives
|Dishwasher Safe Parts||Yes|
|Included Blade Types||S- Shaped (standard) and Slicing Disc|
|Number of Speed Settings||3|
|Cord Length||1 m|
|Dimensions||210 x 210 x 368 mm|
|Manufacturer Warranty||2 year(s)|
- GTIN13: 8710103574699
- MPN: HR7761/00
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