Philips MoistureProtect HP8372/00
VerifiedMPNs: HP8372, HP8372-00 and HP8372/0014 reviews
DO NOT WASTE YOUR MONEY! Poor product and customer service! – I have been straightening my hair for over 15 years and this is the least effective straightener I have ever used. It takes a long time to heat up. Has no indicator to tell you when it is ready. Is ineffective at straightening and leaves your hair crinkled and frizzy. The buttons are poorly placed making it hard to use it without changing the heat… Read more
setting or turning it off. After an initial review, Phillips told me to use specific instructions to get it to work. I did that and had no better results. Taking this advice took me over the 30 day returns time frame and Phillips has been completely inflexible, refusing to let me return this terrible product. Terrible service for such a massive company!
My hair straightener also stopped working and I hardly used it. Compared to what I have paid I expected didn’t last – Hair straightener worked well and I was Happy witty how quick it gets hot. Not happy as it didn’t work for too long and it is also not a cheaper product. Show details
Hiya Pam, Thanks for taking the time… Read more
Only working for 2 years – The quality is really bad. Bought it 3 years ago and didn't use it very often, and there was one year I barely use it as I got my hair permanent straightened. And 2 months ago it stopped working. It didn't heat up though it still looked brand new. Very disappointed! Show details
Hi there, Ella. Thanks for taking a… Read more
Beauty is only skin deep – This is the first Philips hair straightener I have ever purchased, as a set with the Moisture Protect hair dryer. This would also be the most I have paid for a hair straightener in my life. It is a beautiful device, pearly white with rose gold accents. Along the sides are the controls, power button, the moisture protect mode button, and those to… Read more
adjust temperature. There are supposed to be sensors inside the ceramic plates that helps to deliver that perfect straight hair without dealing much damage to your mane. The length of the cord is 2m, and it has international voltage so you can travel with this straightener and only worry about the plug adaptors.
Sounds like the dream straightener!
Here is a little run down about how I use a hair straightener. I have long, soft, thick and naturally curly hair that takes a while to run through with a straighener every time after a wash, else I would look like a female version of Hagrid. I split my hair into 3 sections horizontally (top, middle and bottom), and about 4-5 sections vertically, and I use a boar hair straightening brush to make sure there is no tangles. Basically I mimic what my hair stylist does when she straightns my hair.
The first thing I noticed with the Moisture Protect straightener was that the plates are very short, about 1/3 of the length of the whole straightener. I am used to longer plates like those on Remingtons or even VS straighteners, so this essentially takes more time to straighten my hair than if it had longer plates. So instead of 20 minutes with my old Remington, it would take up to 30-40 minutes for the Moisture Protect straightener to go through all of my hair. Strike one.
Heating up the straightener was a quick affair, having heard from my stylist, unless you have coarse hair, the maximum temperature to set your straightener is 180 degrees. But on this straightener it has three settings of 200 - 175 - 150 Celsius. No higher than 180, okey dokey... so I went for 175, Moisture Protect on. (The water drop light comes on in the display). It has charged ionic technology so it is normal for it to make a slight buzzing sound. When it was ready (your selected temperature reading will stop flashing) I went and straightned my hair as I usually do, then a few minutes later I noticed that the straightener is feeling extra hot and from the reflection in the mirror that the temperature is now 200 degrees. I assessed where my fingers went while using the straightener and realised it rests on the + button. This doesn't happen on my old straighteners because the Moisture Protect straightener is a lot chunkier than my old Remington, I have small hands so the place where my fingers grip the device was somewhere else. Alright then, let's turn the thing upside down so I don't do that again! This trick seemed to work, I have never accidentally turned up the temperature again by holding this up-side-down, but this shouldn't have been an issue in the first place. Strike two.
Having gone through all of my hair with the Moisture Protect straightener, I was happy about how my style looks. It doesn't produce the pencil straight look like my old Remington but it looks shiny, gives a lot more volume and feels super soft. Then I put in my leave in conditioners, went through my hair with the cool mode with the hair dryer to set the style and went to bed.
I don't sleep on my hair, I always gather it all up with my hands and leave it to spread over the pillow over my head. This usually leave my hair kink free in the morning, and I expected the same thing after using the Moisture Protect straightener. But boy, I woke up to a shock. My hair looked like I went to bed without blow drying my hair. I have only done it once in my life and I swear never again, but I did not! Go! To! Bed! With! Wet! Hair! I spent 40 bloody minutes the previous night going through my hair meticulously with my new Moisture Protect straightener!
The reason why I wash and style my hair at night is so I don't have to get up before dawn to make sure I look presentable enough for work. So that morning after having to spend another 40 minutes to straighten my hair again, I was nearly late.
Strike... Maybe I should give it another chance before declaring Strike Three. So the next night I washed and straightened again before bed, and to my frustration it happened again.
I didn't want to give up, because I paid so much for it, I wanted it to work. So I tried everything, 175 degrees with Moisture Protect mode off, 200 degrees with moisture protect on, 200 degrees, moisture protect off (it burned my hair). Nope, it still did the same thing. It seems to work alright as long as my head does not touch the pillow.
Reluctantly, I called Strike Three on the Moisture Protect straightener, and it has been gathering dust ever since.
In Summary:
Pros - looks incredibly stylish - relatively light weight - flexible swivel cord - moisture protect sensors for less hair damage - charged ionic technology to prevent static and smoothes hair cuticles - auto shut off after 60 minutes
Cons - short plates - control button placements - the girth of the device
Conclusion:
While it produces a style I have never experienced with other hair stylers, I can not get it to last. The results are inconsistent on me, some basic design flaws on this device make it incredibly difficult to use. I love the look of this straightener but it simply did not suit my needs.
Hello there, Thank you for taking the… Read more
Hate this straightener so much words can not convey just how much – My husband bought this for me as an anniversary present and from the minute I used it I have hated it but felt sorry for my husband because he put so much thought into the gift. The design is so poorly done that it could only have been designed by a man. Every time I use it the placement of the buttons means it turns off or turns the temp down. If… Read more
you look at any professional straightener all the buttons are in the middle of the device to avoid this from happening. I cannot believe my husband spent $119 on this piece of garbage but because the 30 days has passed we can’t take it back to get a refund. I should probably lodge a claim with the ACCC to get our money back as this is not fit for purpose. Such a piece of junk.
Hi there, Laura, We regret hearing… Read more
Doesn’t straighten at all it only leaves the hair frizzy not for curly hair – I bought this production on 13 January 2019 because my 2 yrs silver bullet stopped working, I tried it once and my daughter also tried it once, it doesn’t straighten at all, the heat doesn’t go up although the screen is showing 200 degrees but no way it is? I wanted to return it back to Priceline but the problem they don’t refund used items and I… Read more
spent 139.9$ on it,I dont know if I contact philips Australia they will refund? I wish I spent this money on another straightener.
Hi Jacklin, Thanks for taking the… Read more
Nice product – Absolutely love this thing! So this arrived yesterday and I couldn’t help myself, I had to try the curl first. First attempt, perfect curl! It tells you what temperature you should use for what kind of hair you have so I found the right temp for me very quickly. I’m beyond impressed with this straightener. Highly recommend. The last straightener I… Read more · 1
had was great but expensive. This one is a great price and better than the last one. So happy I decided to try this one. Curling takes a bit of practice but once you figure it out it’s quick and easy. Leaves my hair super shiny.
ok... not for curly hair! – this product is very weak for thick curly hair, as the max temperature is 200° and is heat protectant so it is extremely hard to straighten curly hair as it doesn’t do much. it would protect you hair the same as any stronger straighter as you have to use it that many times to get a strand straight. it would be perfect for straighter hair though :)
Thanks for the review, Maddie. We… Read more
Amazing straightener! – I love the result of this hair straightener, it’s easy and very convinient to use. The design is also sleek. It does not snag my hair and has different temperature depending on what type your hair is. It easily heats up to the right temperature and makes your hair shiny and looks healthy. Overall, I recommend this product! Wish it comes with a gloves though to prevent accidental burns. Show reply
LOVE THIS! STAPLE ITEM IN MY HAIR ROUTINE – Very stoked with the results from this straightener, previously had a cloud 9 and it performs perfect in comparison! Very easy to use, 3 heat settings + moisture protect setting. No hair snags and heats up in minutes. 10/10 recommend, plus the price - so affordable compared to a GHD! Show reply
Looks great, kind to your hair – Perfect for a soft smooth straightening experience, this straightener is easy to use, glides smoothly over your hair and really feels like it is not damaging your hair. I find it doesnt really do very good curls or waves, (like my other straighteners do), but I am still keeping it as a handy and 'kind' straightener. It really does feel better for you. Show reply
Good for the price – Does an OK job straightening. Doesn't feel as hot as my old GHD, and results aren't as good. I bought it mainly for the auto shutoff feature, as I always worry that I've left my straightener on when I leave for work. The button placement is poorly designed, they sit on the handle right where your hand grips it. No matter what I do, each time… Read more
I use the straightener I accidentally change a setting without realising it, which is annoying.
Heats up quickly, and I like that it has a shutoff function.
Hello, thanks for taking your time to… Read more
Good and affordable – Much better than my old straightener as it doesn't snag and heats up nice and quickly. It's by no means a GHD, but it does the job and it doesn't ruin my hair as much as other straighteners do, due to its moisture protect function. Hair isn't as static as well. I use it on the highest temperature of 200 degrees, and only have to go over once - the… Read more · 1
straight-ness really lasts as well. I create curls with it as well, on the highest temp, and works best without the moisture protect on. Sometimes it creaks a bit and gets warm on the outside, but overall very happy.
Amazing!!! – This is far by best 5 stars doesn't burn your hair leaves your hair so soft I have tried many out there from ghd to vs and seemed to burn my hair but I was amazed how philips didn't burn my hair. Show reply
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Hi Kate, Thank you for taking your time… Read more