2ghd Original IV Styler

ghd Original IV Styler

 VerifiedMPN:124
2ghd Original IV Styler
4.0

481 reviews

PositivevsNegative
75% · 36390 · 19%

Hair Length Short, Medium and Long
Hair Style Straight, Wavy and Curly
Straightening Time 22 minutes
Build Quality
3.8
Value for Money
3.5
Ease of Use
4.0
Hair Care
4.0
Glides with minimal pulling
Fast at heating up
Durable

Reviews

481 reviews
Janatha
Janatha2 posts
  Verified

Worst product and bad customer service

Never ever buy anything called GHD from them. All their items are expensive only. But the qualities are exactly same as REMINGTON! I was so excited to get GHD in my life dreaming 10 years. But the quality is local and cheap! I spent $900.00 for nothing just for this [Content Removed] brand! Show details
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Kanom
KanomMetropolitan Adelaide, SA52 posts
 

Ghd 5

Love it ! Heats up super quick and makes my hair super soft and so straight. Also used it for curling so don’t even need a curler ! Pretty pricey but a great product Show details
Hair Care
Debbie
Debbie
 

Ghd hair straightener

My GHD lasted 3 weeks. Still waiting for any sort of reply after sending faulty one back 4 weeks ago. Ridiculous. Liked it for 3 weeks and just want answers as to when they will replace. Can't find a phone number on line either. Disgraceful customer service
Lyn
Lyn7 posts
 

Faulty and difficult returns process

Paid $200. Item became faulty (randomly powering off) after 2 weeks. Returned to shop, who said oh no.. The shop refused to replace it or refund my money. Told me I need to return it to GHD., by post, after registering it online, then downloading and printing a repair form, then packing it up and posting it back to GHD,,,, which turned into an overly complicated process. In the end I threw this garbage in the rubbish bin. Show details
Build Quality
Value for Money
Ease of Use
Hair Care
Kat
KatWide Bay-Burnett, QLD
 

Poor product and even poorer customer service

Don’t spend $300 on a GHD hair straightener if you want it to last or if you expect a product warranty to be honoured. My 18 month old GHD platinum + has stopped working. Although covered under a 3 year warranty, I can’t get anyone to contact me about my warranty claim. I get advertising emails and fb posts everyday from GHD but my warranty claim is ignored. Emails are replied to via an auto reply that says “we are dealing with your query”. Messenger and whats app also just an auto generated reply. The company phone number takes you to a voicemail that says “thanks for calling but there is no one to take your call”. I’ve just contacted the ACCC because sadly I’m out of options.
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Kel b.
Kel b.South East Queensland, QLD2 posts
 

TERRIBLE CUSTOMER SERVICE

We had a fault with daughters straightener and was under warranty. We were told to return the item to get a replacement. The straightener was received in early august by GHD but we are now having no response to emails and cannot get hold of anyone by phone either. We are now $400 down with no straightener at all. Very poor customer service. Has put us of GHD completely. very disappointed with your service!!!!! Show details
Donna Crew
Donna CrewSouth East Queensland, QLD6 posts
 

Has Ghd gone out of business?

Has Ghd gone out of business I have a platinum straightener less than six months old and has stopped working. I have called and emailed multiple times, no response to anything? Worst customer service ever. I have read the other reviews and seems like a lot of people are having issues with getting their straighteners replaced under warranty.
Aimee
AimeeSouthwest, VIC
 

Terrible Warranty Service!

I had made contact to ghd for my hair straightener that’s become faulty, I made contact over 6 weeks ago and still no update or response with the claim, instead they just keep coming back to me to say their warranty team is down or having technical issues.
Really disappointed in their service after being a long time client. Show details
Build Quality
Value for Money
Ease of Use
Nicolas E.
Nicolas E.
 
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Steph
Steph
 

Still waiting for warranty 3 months later

My GHD stopped working within the 12 months and I completed an online warranty claim. I have had minimal correspondence despite sending multiple emails and I returned the product in May. I still have no replacement, no information or communication & extremely disappointed with the customer service. Show details
Frustrated Customer
Frustrated CustomerSydney, NSW2 posts
 

Bad Customer Care

2 faulty GHD straighteners in the past 3 years is totally unacceptable. In fact the last GHD I purchased in August 2022 has failed already. I believe this may be a refurbished product as it stopped working in less than 8 months! I sent the broken GHD back in mid April and still have not received a replacement one even though it is a warranty claim. Two faulty products in 3 years is definitely not a quality product! Show details
Build Quality
Value for Money
Ease of Use
Hair Care
Lrs22
Lrs222 posts
 

18 Years Old

It just dawned on me that I got my straightener when I was 12 and now I’m 30 and still using it. That’s insane. Still working just as well as it did 18 years ago. Show details
Jules F.
Jules F.
 

My GHD just broke after 17 years

I've just let go of my GHD straightener after 17 years. Yes it lasted that long! And it was just the ceramic plate that came away. Wish other products lasted this long. Had to post a review as I think this is pretty incredible. Show details
Hair Care
Cynthia
Cynthia
 

Defective item and Defective replacement

I purchase the White platinum + GhD Styler on 2/5/20. After less than 2 years, the product stopped working. I had to pay more than 25$ to ship the defective item back in the hope of obtaining a replacement since the styler is under warranty. They sent me back a letter stating that the product is defective and that they enclosed a ''new'' one. Unfortunately, the ''new'' one is also defective from day one. I'm now in the process of trying to get them to pay for shipping the ''new'' one back and hoping to receive a styler that actually works. That is extremely disappointing. Even though the styler works well (when it works), I would not recommend it to anyone. Show details
Build Quality
Value for Money
Ease of Use
Jules
JulesHunter Region, NSW
 

Terrible product that doesn’t last

Had my ghd for 2 years barley used like new it just stopped working wouldn’t turn on anymore I emailed them they offer me 15% of another one instead of offering to fix or replace the product it was just 2 months out of its 2 year warranty I will never purchase again as my last one last me 8 years and this one 2 years never again purchased a Remington for half the price and works awesome. I believe in looking after your customers for repetition on sales but not ghd take your money for expensive hair products that break down after the warranty I think is very suspicious. Show details
Hair Care

Questions & Answers

Eileen H
Eileen H

Hi, I just received my GHD original, the light go's on but it doesn't beep, is it faulty?

Hattie W.
Hattie W.

are their any cheaper but same brand and style

Hayley B.
Hayley B.

When I turn my GHD original on it beeps and the led flashes. The straightener heats up. It only beeps once. The led continues flashing. Is this normal? No issues with the straightener just not sure if the led should continue flashing

See all ghd Original IV Styler questions

Details

Features:

  • The ghd Original IV Styler has a rounded barrel and floating plates that let it effortlessly glide through hair, so you can easily create your desired style.
  • Automatic sleep mode, universal voltage, and a red flashing safety light that indicates when it’s on help give you peace of mind at home and abroad.
  • The hair straightener operates at 185ºC, which is described by ghd as being the optimal temperature that effectively styles hair without damaging it.
  • A 30 second heat up means you can achieve great results quickly and easily.
  • The iron has a 2.7m cable that gives you a bit more freedom over where you want to style your hair and how you do it.

Points of praise:

  • Most reviewers found that the styling tool was easy to use, saying that it was smooth with minimal pulling and straightened, curled, or created natural waves with minimal fuss.
  • They also found that the ghd iron heated up quickly - in well under a minute - letting users brush and part their hair with no time wasted.
  • Some reviewers also noted that the straightener had a high build quality and was extremely durable, saying that it worked after years of use. A few of these reviewers even said that it was still working perfectly around a decade after they had bought it.

Something to consider:

  • A few reviewers noted that when time came to replace their IV Styler, that their newer one didn’t live up to their old one. Some of these users reported that it didn’t get as hot and had more uneven heat distribution than their previous stylers.
CategoryHair Straighteners
Price (RRP) $215
FeaturesAuto Shut-off and Universal Voltage
Plate TypeSingle Floating
Plate MaterialCeramic
Max Temperature185 °C
Cord Length2.7 m
Manufacturer Warranty2 year(s)
Colour / FinishBlack
ManualDownload manual
Visit official website
  • MPN: 124

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