GlamPalm
Verified182 reviews
Good product, while it lasts. Terrible customer service – My straightener lasted under 2 years before it began to beep uncontrollably and cool down. The day it broke it also began to spark under the plate. When I reached out to customer service they provided confusing and conflicting information over a series of emails. They were also super passive aggressive in tone. It’s a shame the products life span is so short because it’s a really good straightener while it works. Show details
Reviews with attachments
Have had to return x4 times now and still no replacement offered!! :( – Ordered this as my hairdresser uses it and her one is invincible and has survived for close to ten plus years !! Mine on the other hand has been nothing but issues as this will now be my fourth return to have a technician look at it for "free" cause it's out of warranty !! Even when it was in warranty I had to send it back as it dies altogether… Read more
initially and the other two times it was crakelling and making looking noises ( safety issue) and now the power button has completely fallen off !!
Asked for a new replacement and was told the free technician was best they could do !!
I spent $500 on this and have never had more issue with an electrical item ever !!
Previously owned GHD and never had an issue with it lasting me 10+ years !!
I honestly wouldn't recommend this product and would stay to either Cloud9 or GHD and buy a better quality product than I unfortunately did!!
Dear Rachel, Thank you for the opportunity to set the… Read more (+2 replies)
Quality doesn’t match the price – I bought the straightener just over a year ago, $330 and it’s chipping and falling apart. Not the quality you would expect for the price. I left a review on the company’s Facebook page and they keep deleting my comment and ignoring me! What a great way to treat customers. Show details
In-depth reviews
Would not recommend – After my Silver Bullet titanium died I decided to splurge and purchased the 32mm Clinic Pro. I had such high hopes based on reviews and claims made by the brand, which justified the $380 price tag. But disappointed would be an understatement. The iron feels very light and cheap in the hand (in comparison to other brands). The vibrating function… Read more
that I thought would be innovative and inconspicuous, in reality is incredibly loud and irritating, especially given that it's right in your ear. Worst of all, even on the higher heat settings, with product, this held no styling longevity. Within an hour after use, my hair was frizzy and the styling had completely dropped out (which is completely abnormal for my hair, I can usually go days on the same curls or straightening). The most positive thing I have to say about this product is that I liked the grips on the handle of the iron.
If after reading this you are still set on purchasing a Glam Palm, I highly recommend purchasing it from a verified stockist that accepts returns. This way you are at least able to exchange it for a refund.
You. Need. This. Straightener – I did a LOT of research on straighteners for about 4 months before I purchased. My options were (based on other's personal opinion); Cloud Nine and Glam Palm. I had never heard about this brand before so I was a bit unsure. I posted the question on a Facebook page I follow and surprisingly only a few people mentioned this brand. I looked into it… Read more
because it was (to me) an unheard of brand and I had a lot of mixed reviews on the GHD's from 2015 on. Similarly with Cloud Nine because they are the makers of GHD. My old GHD lasted 8 years but I wanted to see what new technology there was on the market; surely there had to be in 8 years and boy, was there!
The 10 temperature settings exceed any other straightener on the market, with most offering only 7. With 10 heat settings, you have the ability to protect your hair. I have long, very thick, naturally (brown) wavy (borderline curly) hair that has blonde foils. The GP straightens my hair with ONLY ONE STROKE! It takes me roughly 7mins to straighten all of my hair. It takes me longer to curl as I'm not good at it but the GP makes it easy!
It heats up in seconds; you adjust the temp depending on your hair and what you're doing with it. The GlamPalm website has a helpful (damage-free) graph which shows you what setting to use based on how thick your hair is.
In addition to the 10 heat settings, it also has a Clinic Mode; other brands only have 7 with no clinic mode. This was a factor for me and part of the reason I bought it. With this mode, you can have a treatment or leave-in conditioner in and STILL straighten your hair! I didn't believe this until I opened the box and there was a little rubber cover that goes over the plates of your GP and allows you to use it so the plates don't get covered / damaged in product. I couldn't find any other straightener on the market that allows you to do this. GHD and Cloud Nine don't have this ability.
The Nano-Vibrating technology was also another reason I bought it. This means that the heat is radiated evenly INSIDE the hair due to the vibration. So it doesn't dry out your hair and you don't need to pile on the protective heat sprays / creams afterwards which just undo all the work you've just done with your straightener. There are many scholarly (academic) articles on nano-vibrating technology so that sealed the deal for me.
Op top of that (as if you're not sold already!), this also has MICOM. It is basically a computer that controls the heat. So it will automatically adjust the heat according to its heat sensors so you don't need an extra accessory / product / cream that will protect your hair; its built in!
After all my research, I couldn't find another brand which had ALL of these things. Some brands had the MICOM but didn't have the clinic mode. I wanted all of it. You do if you're gonna pay the price tag.
It also comes with heaps! You get this awesome (full-sized) heat proof clutch purse that doubles as its own bag (you could actually use it for a night out), 2 black sectioning clips which have their own place in the Clutch bag; so they wont get broken or LOST, the little silicone cover for when you have a treatment in your hair, a clear plastic heat proof cover that you store the GP tong end in; this means you can store it closed and NOT have to wrap your cord around the end of the tongs (like I used to do). The cord also has its own rubber strap so when you store it, use that to hold the cord together. My old GHD didn't have that. I honestly do not have anything negative to say about this. I live in central VIC and it got to me in 3 days.
So when I opened the box, I was VERY impressed. The price you pay, it comes with everything. I got this on a Black Friday deal so it was perfect. Honestly, it leaves my hair shiny after I use it. I didn't think that was actually possible but it is. I got the Diamond White and it is so sparkly! Couldn't be happier!
Absolutely LOVE it!! – I absolutely LOVE this hair straightener. I originally bought it to do curls because my hairdresser was doing this in my hair and I loved it. Ordered my own and it arrived in a beautiful box with a stunning little bag to store it. I plugged it in, hit the heat on button and upped the temp and literally within a second of clicking the heat… Read more
button it was BURNING hot. No standing there waiting for it to heat up, it literally is burning hot straight away. It’s especially awesome if you turn it off and unplug and then realise there was one tiny bit of your hair that you need to fix, you can do it really quickly because of how fast it heats.
I got the white one which has a pearl glitter shimmer to it and it’s stunning. It also has a vibration mode which my hairdresser recommended turning on because it helps heating the hair evenly and not damaging it.
I highly recommend this product if you were thinking of purchasing and not sure because of the price, do it, you won’t regret it.
Positive reviews
Glides so well – I normally don't tend to leave reviews but I had to as this brand I recently discovered through my hairdresser is fantastic. multiple temperatures to choose from and a long cord! how good! Also my daughter left it on the other day and we came back from Coles and the iron was in a kind of off mode to protect my stuff. i looked it up and it is the hibernation mode. very handy! thank you Lisa and Cohen or Colin?! Show details
Very easy styling – I like that the plates are wider than my ghd. First impression is really good and comes with lots of goodies. The plates are smooth and the hair doesn't snag or pull. I called up to enquire which iron would be the best for my hair and they guy on the phone was very friendly, I think he said his name was Colin. I have tried Cloud 9 in the past but… Read more
they kept on breaking down so i went back to ghd but something changed so hopefully I'm on a winner here!
THIS IS THE BEST IRON I HAVE EVER USED!! – OMG! So i always had a ghd and then i tried a Cloud9 but they always broke and their customer service is so bad. my friend who is a hairdresser recommended me the glampalm and WOW! it has changed my life! super quick styling, it has a vibration mode on all settings and it even has a clinic mode for treatments apparently but i still have to try… Read more
that one. PLEASE PLEASE do yourself a favor and give this band a go and you will fall in love like I am!!
Negative reviews
Their 5 Star review on there own website is fake – I recently bought a glampalm wide GP501 on their website and gave a 2 stars review , come back to view the review and was shock that my original review/rating was changing from 2 stars to 5 stars and also my original text contents was edited as well Show details
Hi Thinh, Thank you for your words. Our systems are all… Read more
Doesn't Last Long – I would not recommend this straightener, it broke after 2 years whilst my old GHD lasted for 10. I sent it back to GlamPalm to be repaired & a few months later it broke again, right after the warranty ended. Very unhappy. Show details
Hi Amelia, We are sorry to hear your iron didn't behave… Read more
poor quality – Initially I loved the iron but after owning the iron for less than 6 months one of the plates chipped through normal use, the iron has never been dropped or misused but apparently its not covered by warranty. Complete waste of money I've never had this issue with my previous GHD that I've owned for 10 years would not recommend this product to anyone considering the price. Show details
Recent reviews
Easy as to straighten hair leaves a lovely shine Yes Evan on blonde Show details
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Best straightener ever! – This review is so overdue. I have had my GlamPalm straightener for over 10 years now and it has never let me down. Prior to discovering this amazing product I was using the GHD straighteners all of which were a disappointment and needed replacing every few years. I can honestly say that purchasing this straightener was the best decision. It heats up quickly, has adjustable heat settings and feels like quality. Show details
Love it! – I had an old ghd that had been going strong for 10+ years but really wanted something new. Was so hard to choose between this, cloud nine and ghd but so glad I chose this. My hairdresser also uses this and explained how the vibration setting is actually much better for your hair. I have very coarse, frizzy hair and lots of it. My first use got it smooth and sleek. Definitely not cheap but worth every penny! Show details
BETTER THAN CLOUD 9! – Wow this striaghtener is just wow. the plates vibrate 800 times per minute and my hair feels so smooth and healthy. it never felt like this before! thank you glampalm! i did some investigation and these irons are the original ghd but also the original cloud 9 and by the looks of it cloud 9 is now copying glampalm at a more expensive price. the… Read more
glampalm has 11 temperatures and can vibrate at all temperatures where apparently the cloud 9 only can vibrate on 150 degrees. also the glampalm has a clinic function to repair hair where the cloud 9 has not. i bought the white glampalm and am in love <3 <3 <3 up to buying a glampalm blowdryer yay!
Love my Glampalm tools – Glampalm straighteners are the best. No damage to the hair. I have all sizes of straighteners. I recommend these straighteners to everyone. Every size is available to buy. The smooth results are flawless. Show details
Love my straightener! – Love my straightener! My hair stays straight longer and even in rainy weather I didn't get any frizz. Arrived next day after ordering. Gorgeous pearly white colour. Goodbye ghd! 5 Stars! Show details
Better than my cloud 9 or my old ghd!! – I recently bought this iron and I am in love!!! Its the best thing ever. I was a bit wary about some reviews but god im so glad i got my glampalm! I have a cloud9 and previous to that a ghd and the glampalm craps on them. you won't regret it! Show details
I'm amazed at what it does to my hair oh em gheee – The vibrating effect gives my hair a sleek shine. Heats up to the temperature needed fast and has a innovative handle so it's easy to use while moving about. Great! Show details
Fantastic Straightener – Heats up almost instantly to chosen temperature. Temperature control is a must. Ideal for curling hair, easily pulls through hair with snagging hair or getting stuck. Doesn't leave hair fried or brittle. I had a fault out of warranty, which was fixed with nil cost to me - 3 years on from this I've not had a single issue. High recommended! Show details
Where's my item – On the 10 February I bought this product paid & bought by your company. To this day 3 months later still bloody waiting for my order.i have made an official complaint to ACCC & Ombudsmen Australia to either have my item resent or reimbursed. Never will I recommend any of my favorite.ily ^ friends to buy from your company Show details
Find my product I ordered on the 10th February
Find out how GlamPalm compares to other Hair Straighteners
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Regret buying – I wish I bought a different hair straightener but the marketing fooled me . I bought this to replace my old GHD. I searched online and thought this would be a great solution as it claims no /less damage It was over 300 but it feels like a 30 dollar straightener you can get from big w. It doesn't straighten well, even on 200 c you have to keep… Read more
going over the same section ,and has a weird scent when the plates heat up ( I can't explain but if you've used the cheapy ones, you'd know ) and the results don't last. I didn't see any reduced damage either but my hair is less dry compared to GHD but at least that gave me great results . maybe this straightener is good for someone who doesn't have a hint of frizz in their hair. I wish I bought a steam pod or a new GHD which work way better.
Very disappointed – I read so many great reviews and I ordered the luxury pack AirTouch dryer and Clinic straightener from glampalm.com.au 3months ago. I have been straightening my hair every week for the last 20years. This styler is NOT worth it at all. It takes longer to do my hair because it doesn't glide, it makes absolutely annoying sound all the time, the… Read more
vibration function basically does nothing appart from another annoying sound near my ear, I could not say that their technology enables styling at lower temp - there is no difference, my hair is not shiny at all at end, the straightener came with a scratch and the cluch was deformed. The hair dryer is huge, heavy, very noisy and absolutely inconvenient for home usage. On the top of all of this they don't have proper return/exchange politics. So I paid for something that I haven't even seen in real and never used before and I have no options to return or exchange it?! Not fair! I wouldnt buy again from this brand.
Faulty products. Terrible customer service – My first Glam Palm hair straightener was great. After about 6 years, it stopped working and I ordered another straightener exactly the same to replace it. The first time I used the new one, it overheated and turned off by itself as I was gliding it through my hair. I tested it a few more times and it kept turning off by itself after varying… Read more
amounts of time.
I emailed Glam Palm and they told me to send back the hair straightener. I sent it back and they sent me another new hair straightener. The straightener that they sent me had the same fault as the one that I had just sent back; It constantly overheated and turned off by itself - sometimes after being on for only one minute.
I contacted the company again (this time through PayPal) and asked for a refund. Glam Palm insisted that there was nothing wrong with the straightener and tried to explain the fault away by claiming that what I was describing was just the hibernation mode (the straightener auto shuts-off after 30 minutes of inactivity if accidentally left on).
As Glam Palm would not provide a refund, I eventually received a refund through PayPal Buyer Protection. From the date I first contacted Glam Palm about the fault, it took seven weeks to get my money back.
Never again – Not satisfied at all Worst hair straightener I have ever used Burned and destroyed my hair No really arraigning my hair Only stays straight for a few min I hate it I wish if I can return it Show details
5 years and still going strong – After owning several GHD models that failed miserably, I was gifted a GlamPalm by my boyfriend. Five years later and it is hands down the best present I’ve ever received! I have thick, long hair and nothing straightens like this. I have a full head of blonde foils and I contribute the health of my hair to the plate technology. I have never reviewed a product before but this is very well deserved. Get it you won’t regret it! Show details
Complete waste of money – When my GHDs died after 17yrs, I was at a loss. My hairdresser recommended GlamPalm Mids and said the technology is way better than GHDs. The $245 price tag turned me off a bit but I bit the bullet in Nov 2019 and for the first few months, the GlamPalm irons were so smooth through my hair and left it feeling much softer than my old ones. They gave… Read more
a very straight finish that didnt crinkle up when I slept and I only needed to straighten my hair once a week instead of every morning. Then in May 2020, they sparked during use and just burnt out. Stopped working altogether. I returned them to manufacturer and they replaced the motor. The irons have never been the same since. They don't reach the same heat level as before despite being on the highest setting and they lose heat during use. My hair is frizzy and dry after using them and they have turned out to be the biggest waste of $245.
No longer have to worry about burning the house down – I bought this straightener simply because it has a very fast auto off switch. I accidentally left my previous straightener on and almost burnt through the heat resistant pouch before I found it. A straightener that turns off in 30 seconds sounded perfect. (Most of the rest turned off after 30 minutes to 2 hours.) HOWEVER after purchase I found… Read more
that it also heats up almost instantly - fantastic, no waiting around - I can go straight from dryer to straightener.
AND it is beautifully smooth on my hair, I have had compliments when out shopping on how smooth and shiny my hair looks.
SO despite just buying it for a utilitarian purpose, it has delivered much more than I expected and I love it.
Glam palm air touch, effective, but could be better – Pros :This hair dryer is very powerful, fast, and quite effective, I love the design, I like the fact it has low, medium and high speed setting. It dries your hair super fast and feels somewhat lighter than traditional hair dryers (don't know how much it weights as website and booklet state separate weights) Cons :What I don't like about this… Read more
hair dryer and Where I find it to be misleading is on the website it states '2 temperature settings'
Having had other hair dryers, I took this to mean medium and high temperature settings but they class the 'cool air' button as the second temperature setting, the first being the hottest.
I hate the fact I have to blast my hair with very hot air, I bought this dryer because it's meant to be good for the health of your hair, I feel the temperature being too hot defeats the purpose of this.
I wish this hair dryer had a low medium and high heat setting, even a medium heat setting, if that doesn't bother you you'll love this hair-dryer.
- No diffuser attachment available with this model
-Comes in ugly flimsy cardboard box, where the cheaper model (the aero) comes in a beautiful black case box where you can store the dryer in, you'd think if you were paying twice the price you'd get a nice case too.
The company has very good customer service and great products, I just think this dryer needs some tweeking, especially considering the high price point.
Better than GHD! – Love love my GlamPalm. It's great for fine hair and you don't have to use any products. Leaves my hair silky smooth. Heats up fast and doesn't burn my hair. Easy to use and has a long cord. I always had GHD or Silver Bullet but highly recommend the GlamPalm for fine hair. Purchased through GlamPalm. Show details
the best – I've had this hair straightener for 5 years now and it is the best I've ever used! I have curly hair and straighten almost every day and it still works perfectly! Previously I had a cloud nine that broke after 1 years use and have used ghds but they don't compare with with glampalm. Hands down best hair straightener on the market! Show details
Perfect – I had GHD before but was not as happy as I am. I have this for 2years and still working like brand new. If I want to upgrade later I will go to the same brand again Show details
Doesn’t work - 2 month struggle to get fixed – I purchased my glampalm hair straightener through MyDeal.com.au It was used twice and both times I noticed it starts off hot. Hair is hot to touch after going over it but within 5 minutes or so hair stops straightening as much and hair is not hot to touch. If you flick off at wall and back on it heaps up super hot again. I reached out to my deal,… Read more
their response time is so slowwwww. The informed me they don’t see the actual products, so the seller has to deal with it. Said seller tried to Blame my hair, how I was separating it etc. I informed them I’ve used a hair straightener for 15 years - I know how to straighten my hair. Well then the seller refused to communicate via mydeal anymore so they essentially wiped their hands clean - so I had to contact the seller directly - again after a long wait time and going back and forward now they’ve said they have to refer it to glampalm directly and they would be I contact with me - still no contact weeks later. 2 months and still no straightener, no beautiful straight hair for Christmas events and photos. It has been an absolute nightmare! It’s been me chasing it up constantly and it’s now waiting on the THIRD lot of people to do something as everyone keeps passing the buck. I was originally going to get the curling stick also But after this wouldn’t touch another glam palm product!
Amazing! I cannot live without it – This glampalm heats up in within seconds and it also has a vibrating function to create even distribution of heat through your hair to avoid damage so it leaves your hair feeling so soft and adds shine. Since owning this straightener my hair appears healthier and has also started growing quicker. I will never go back to cloud nine or GHD again. Show details
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Dear Monique, Thank you for giving us the opportunity to… Read more (+1 reply)