Stopped working as soon as the warranty expired despite always taking very good care of it.

I contacted GHD and they told me that "the saving in purchasing a new replacement directly from us is actually not much more than the cost of a repair". Sounds like their products just conveniently break at the time of the warranty expiring so they can continue making more money.

Will never waste money on this brand again. So disappointed.

I love this straightener. My previous GHD original lasted me 10 years. It was carted around with me everywhere and it still worked like a champion. I dropped it so many times and it never missed a beat. So when purchasing a new one I decided to go with GHD again (obviously) and it has not disappointed. It's beautiful, it's light. They have made minor changes to make the tool easier to hold in your hand. The little heat resistant sleeve it came with is genious. It not only takes the risk of burning yourself while your straightener cools down but it also protects the heating plates during transportation (if your one of those people that just chuck it in the passenger seat like me :) )

Bought this one 18 months ago, paid around $230. Stopped working in Jan this year. Now just rubbish n has to be thrown. For this price I could have bought 4 mid range straightener n used for 4 years.

I have had this Beauty for a few years now and other straighteners just don’t compare with it. It’s easy to use and light and it leaves my hair silky smooth and super straight

Have been through 2 Ghd’s in 4 years. Bought the $350 platinum styler to replace my last Ghd that blew up and after just 2 years it blew a fuse in the house and stopped working. Not able to get a replacement or refund because warranty only lasts 12 months. Will never waste my money on this brand again

I just love my GHD. I’ve had it for so many years and it’s still going strong. I have very fine hair and I find it to be very gentle yet very effective. I couldn’t ask for more in relation to the overall condition of my hair. Its just fantastic.... it only takes a few seconds to heat up and it’s ready to use. It also has an inbuilt safety mechanism that switches itself to a cool setting when not in use for a period of time. This has been extremely helpful because I can’t remember how many times I forget to switch it off after using it!!! I just love it and couldn’t live without it! Would highly recommend.

I woke up this morning to the sound of my GHDs beeping. They were plugged in but switched off. They were flashing a red light and beeping every few seconds. They weren’t warm or hot, so didn’t seem to be on, but they were they beeping if they were switches off?
They’re GHD platinums.

I was bought these as Christmas and already they aren't turning on but instead flashing red and beeping I've only had them 2 months!!! I was bought these to replace my old ones which did the exact same thing and annoyingly were just out of warranty!

I purchased a GHD paddle brush at Mecca Maxima in August 2017. I purchased this as a I feel GHD is a leading brand in hair products expecting a high quality product however to my dissatisfaction the bristle pad has totally dislodged from the brush. I understand it is 2.5 years old however I have bought cheaper brushes that have lasted longer than this. I expected better quality and longevity out of this product as it’s GHD.

Just received my replacement straightener as I sent my last one back under warranty and this one is doing the same thing! Do not buy this product as the safety device is faulty. I would not trust this product in my house. This is the second time that my GHD Gold has been sent back as it switches itself off at various times (sometimes only a few minutes) rather than the 30 minutes that the manual claims. Terrible quality of product and I think that all of them should be recalled before someone’s house burns down because the safety device doesn’t switch the straightener off after the correct time limit. Very unhappy and would never purchase this again.

Love love love it !!! One of the best hair straightener !! Ive been using it since 2008 till now ghd is one brand i chose for all my hair tools !! 'They don't break down easily which is why i love them i have thick curly hair and this does the job very well !

Super happy with my ghd I purchased it in 2012 and it still works perfectly now. I love the heat proof bag it was been wonders for me. I used my ghd all the time as my partner has untamed curls. When I need a new one I’ll definitely be buying another ghd

I have had mine for a while now and still works like a charm. I have thick wavy uncontrollable hair and the GHD makes my hair look wonderful. Keeps it nice so I dn't hve to re straighten it for a few days at least :)

I have the one with the wider plates and its really good cause I have thicker hair. It takes like 30mins and under to straighten my hair. Was definitely worth the money I spent on it. Its is a year old and still is just as good!

I recently purchased a new GHD gold straightener after one plate on my old GHD stopped working. The straightener kept turning itself off after a few minutes which I was worried about the safety as I wasnt sure if it was overheating or the timer was faulty. I was told I wasnt able to receive a refund as I didnt purchase it through GHD even though its under warranty? I obviously couldnt return it from where I purchased it as I used it three times to make sure it did keep turning itself off. Im very disappointed in the customer service as I believe a faulty item under warranty should be entitled to a full refund and now I wont have a straightener for a few weeks despite spending almost $300 on it.

My husband purchased this for me nearly 6 years ago. I have 4 daughters, 3 of whom are old enough to use all my products so it gets used multiple times a day! I have not had a single issue with mine. The heating time is really quick, it does an absolutely fantastic job on my hair, easy to use, and even though its gone for a swim in my bathtub... still works a treat. So impressed!

I have been using GHD for 4 years now and it’s the best thing I’ve ever bought. Doesn’t burn my hair , I use heat protect spray tho . Last long but the only down side it just stopped working after 2 years so I had to buy a new one

I bought the GHD V Gold classic after a previous hair straightener failed. It heats up remarkably quickly and keeps the temperature constant without toasting your hair. I have quite fine hair so it is fairly easy to use and only takes about 5 minutes to straighten my hair. For the price it is definitely worth it as it lasts a long time and is good quality - had mine for 3.5 years already.

It heats up really quick! And the heat was adjusted perfectly! It leaves my hair shine after using it! Plus I could straighten a bunch of hair which makes it quicker! This is the only tool I need, as it straightens and it could also use to curl my hair! Love it!

I’ve had this hair straightener for 10 years! I use it every day (sometimes twice a day). It cost me around $350 with a discount in 2009 which was quite a lot at the time, but I wouldn’t recommend anything else!