Very sad. Not happy.
Broke not even a year old. Won’t pressure cook. Yes I did all the tricks and I did use it properly. I really love the stainless steal bowl. Lost receipt can’t return. What a waste of money.
Purchased in June 2019.
Loved it until it imploded...
Bought the Philips 2178 and was more than happy with it. It replaced all my stovetop simmering and I used it for cooking bone broth, stews etc. Loved it and recommended to so many of my friends as the one appliance that I cannot do without.
Fast forward 9 months, whilst cooking or shortly after, the appliance imploded. See attached picture. It didn't explode the contents out or cause any massive injury or mess (not like the Thermomix TM31 fiasco). However, whilst depressurizing (or shortly after), it made a loud 'POP' sound and the damage occu...
My favourite kitchen product
This fantastic product can do it all. It saved me time and money in the kitchen and makes everything way more efficient. And tasty! If you are in the look for a multi cooker, look no further!
Purchased in May 2020.
Versatile Multicooker - Really happy
I've owned this multicooker for about 7 months now and I've been really happy with its performance - I bought it from Costco Canberra for $189.
The cooker came with 2 pots - stainless steel and a typical non-stick pot, as well a plastic trivet (or steamer insert), rice cup measure and mini ladle scooper. I was willing to pay a bit more for this version over the HD2237/72 (lower model down) for the extra stainless steel pot option, which is great for cooking bone broth soups or other items which may scratch the non-stick pot. Both pots come wi...th water marking levels for rice and other indicators, which are a nice touch. People below have mentioned they've had issues with the display and buttons, but I've never had any issues with either. The controls require you to hold and press your selection for an extra second, which may be catching some people out. I appreciate the digital display, which is clear and pretty easy to navigate with the buttons. I found that the manual explains pretty clearly how to work and set each function - so for those people who've had issues maybe hit up the manual. The cooker does a really good job across pressure cooking, slow cooking and steaming. I can dump in 2kg of frozen meatballs with some tomato paste, spices and garlic and after 15 minutes on the meat setting with pressure, they come out absolutely perfect. I've attempted the bake function as well, but the limitation is either you have to bake the mixture in the non-stick cooker pot (so the bottom of the cake is shaped like the bottom of the cooker pot - not a major deal breaker, just not as aesthetic haha) or you have to find a maximum 20cm/smaller cake tin that is able to fit within the pot, limiting you to a smaller diameter cake. It has a saute function which the manual says gets up to about 150 degrees C, however I find that it isn't quite hot enough to develop the nice brown crust for searing meat. It is good for softening onions, garlic and vegetables however before you start a pressure cycle or slow cook.
Display doesn't show time during pressure cooking
I have similar experience for cooking lentils. Whatever I press, the screen always has 8888, not the figures I can read. I am not sure it is faulty one or something I did not do correctly. So disappointed.
Bought it at Coscto, VIC
Purchased at Costco VIC, Ringwood for $189.00
Trouble for using
I spend the whole day and night to cook rice, cannot adjust cooking time. Whatever I press, the screen always has 8888, not the figures I can read. I am not sure it is faulty one or something I did not do correctly. So disappointed.
- Verified purchase
Love it! Wish I had bought it sooner.
I have a slow cooker, a rice cooker, soup cooker and pressure cooker and not much space to store them. My other problem was all of them had small capacity so I invested in the Phillips All-In-One Cooker. Totally impressed! I’ve made soup, chicken casserole, chicken bone broth by slow cooking and pressure cooking and all turned out perfectly. It comes with two inner 6 litre pots, one of which is Teflon coated and so easy to clean.
The recipe book is rather basic and instructions could be better but youtube video sorted that out quickly. Sauté function works well and one of the best features is that when the cooking time is finished, it immediately goes on to warm function. Overall a great product and I would definitely recommend it.
Purchased in July 2019 at Amazon.
Out of all the kitchen gadgets, this is my most used one!
So I've had this for 1 year now, and we bought it from Costco, and It's that good we've just bought another for our son!
You can just about do anything in this thing, I make egg fried rice, stew, pulled pork and beef, soups and I also pressure cook cubed meat for 20 mins for homemade meat pies! I have tried making yoghurt and I like it, but it's not a firm set greek yoghurt. I have baked a cake in it and it was lovely!
Ok so the recipe book is a little dissapointing, the spaghetti bolognese recipe is amazing though, but hey there are hun...dreds of recipes out there, you just have to google and tweak! I love the touch screen, I think many people have a problem as they are really trying to press it too hard, but you really only need the slightest of touches on the start button. 2 Year warranty and 2 bowls, I also have a TM and while I like that for food prep I don't use it to cook in, I use this.. I've never had a tough piece of meat, for a slow cooked pulled roast, sear it first and then add a little stock and slow cook it, I usually use the slow cook on high for around 4-6 hours for a 2kg piece of meat. Top tip, if you are are frying/sauting like with fried rice and then you want to cook on manual and add stock, make sure the stock is hot/boiling water to reduce the time it needs to come up to pressure! This also works for stew too, It cooks a wonderful stew in 20 minutes!
Buyer Beware - Philips Worst Pressure Cooker - Lemon
We had the previous model and loved it. We decided to upgrade, unfortunately what a disappointment. The touch screen has been problematic from month 3. Normally take 5 or 6 turning off and on to make it trigger the start program. It now has decided to not start. The touch sensor is clearly a manufacturer fault. Our family has always supported Philips small appliance, it’s a shame we have been let down this time.
Purchased in August 2018 for A$280.00.
Good buy, no regrets!
The AIO does what its supposed to do. The results are great.
Meats cook very well on pressure cook mode and is a very handy and a convenient appliance to have in the kitchen
The recipe book is a bit disappointing with a very few recipes included, would have expected more.
So easy to use
We bought this model after I thought my old one had broke, but infact I wasn’t putting the seal ring in correctly, so now I have 2 pressure cookers. I love this modern model better than the old one because the electronic touch pad is easy to use. I love the diversity of how you can have a curry cooked in an hour or you can cook a soup throughout the day on slow cook.
Very happy with our purchase. Cooked a silverside and it was very tender. Can whip up a meal when I come home from work and have it on the table in an hour.
Purchased in May 2019.
Pressure Issues with my Philips HD2178/72.
Hi, I cant get the Pressure cooker to work. The valve does not come up on mine when I turn the lid to close. I have the Philips HD2178/72. This is the second one I have had now and I can't seem to get it working...
Purchased in November 2018 for A$300.00.
- Verified purchase
It's the only kitchen appliance I need!!!
This is the BEST appliance I own - in fact - I liked it so much I've got a second!!
I am also a TM owner and the TM is now a very expensive dust collector :( If I'd known about the All In One before purchasing the TM, I'd have not bothered with the TM.
I purchased my first Philips AIO on a whim after watching an infomercial for another brand of AIO - but when I researched the first, I couldn't justify the $400 price tag of that brand for something I wasn't sure of...I'd Never pressure cooked in my life.
I went off and did some research...on different brands and was impressed by the looks and features of the Philips, so I set off finding the best deal. I decided on a certain retailer but had only ordered the Viva 2137. To my surprise the premium arrived :) I started with a few recipes from the book, which I must be honest isn't very reliable in areas, but as I grew in confidence and learned how the AIO functioned, I was able to convert my own favourites with fantastic results in less time than I'd imagined! I found some facebook groups to join, the most helpful being named the Philips All-In-One-Cooker Community (All pots welcome).
- Verified purchase
Great WHEN it works.
Bought the HD2178/72 as a mothers' day present for my wife in May 2017. It worked great until July or August 2018 when it started operating erratically. When we plugged it in, the entire control panel buttons would light up at the same time and unresponsive to touch. If we kept repeating the process she'd eventually start working. I contacted Philips for warranty and they gave me a case number and the nearest repair centre (Newcastle Custom Electronics). I called them to book a repair and the attitude I got from the lady I spoke to was really p...oor...add to that the fact that she said they'd never repaired a pressure cooker at their place, I decided to suffer quietly whilst promising myself I'D NEVER BUY A PHILIPS PRODUCT AGAIN !! I live in Maitland and don't even know where else to take this item to be fixed.
It a dream machine for me! Can do stews and braised dishes, chinese/asian traditional dishes in a jiffy! Got it at Costco for $185. Its a steal for such a fantastic cooking buddy. Performance is 10/10 and cost is a fraction of those other so-called other branded premium thousand dollar All in One cooking machines.
- Verified purchase
Philips HD2178/72 Atrocious
Purchased this on the week end for Costco. Very disappointed . The seer doesn't really get that hot and the red seal button doesn't release that the steam when you go to vent after cooking.
The general time on listening to all the cooks on you tube to cook a piece of beef all cubed is 20 -25 MINUTES. I had to have mine set for 65 minutes for the meat to be tender - And I was using rump at $ 20.00 per kilo -Not a cheap cut -I want my money back !!!!
- Verified purchase
The things I love about the Premium AIO are
Two bowls - particularly the SS bowl
Full control over the steam release function ie NR (natural release) or QR (quick release) as opposed to the later model or another PC brand that I also own which is QR only :(
Manual function (often use this as opposed to pre set functions)
2 yr warranty!!! This is definitely worthy of mentioning
Easy to remove inner lid, seal and clean these parts (should come with two seals though - one for savory and one for sweet due to smell retention)
Lid not permantely attached which makes it much easier to store height wise in cupboard - my lid is always stored off AIO
Improvements ...User manual book - not newbie friendly / recipe mistakes /omissions eg...at end of cooking no mention of which method of pressure release! :( Sauté high could be a bit higher temp 2 min default is annoyingly short...5 mins is more realistic...10 mins even better as easy to cancel unused time Also annoying is not being able to change default time after you start function...got caught out there a few times earlier (my other PC doesn’t have a set default time) Too slow to come to pressure....wherever possible I use hot liquid which helps a lot...again my other brand PC is much quicker. When it reverts to keep warm mode I would prefer it to count up in seconds rather than minutes...very helpful when PC eggs in shells for three minutes then keep warm for 30 seconds before QR. I would love to be able to set it to 0 time for PC function to still operate rather than the 2 min default (great for cooking more delicate veggies) and a featire common to other brands I know of. Re design outer pot handles and outer lid so it could sit in the handle when removing - pet dislike of mine trying to find somewhere to put it down when hot with limited bench space Suggestions for those new to the AIO Join a good Philips PC group or 2 eg FB, as Ive learnt more there pre purchase than I ever would have from the user manual Many owners are so savvy in ways of using the AIO and I’m in an amazingly knowledable group...hence the reason I went with the Philips AIO. There as many little accessories available to really help make using your AIO more enjoyable.. Eg...I cook for two here...haven’t cooked rice the conventional way as too much rice required...I just cook one cup at a time using the PIP method...pot in pot method, manual setting - comes out perfect! Although I haven’t used slow cook function yet (I’m more a PC fan) but the AIO has a slow cook HIGH and a slow cook LOW function... Muliticookers don’t seem to operate temp wise the same as a stand alone slow cooker - the AIO is no exception so here’s a great tip for those wanting to use slow cook recipes... If a stand alone slow cooker recipe says to cook something 6 hrs on LOW....this will equate to 6 hrs `slow cook HIGH’ in the AIO, OR if the slow cook recipe states eg...4 hrs on HIGH....this will equate to 8 hrs `slow cook HIGH’ in the AIO... The AIO slow cook HIGH temp is 90C +/- 10C - slow cook LOW temp is 70C +/- 10C Hope this helps :)
Questions & Answers
what is material used for the coated pot? Is it teflon?
Thank you for your query about our Multi-Cooker. This model has 2 pots: One is the high grade stainless steel inner pot, to make sure the different using behaviours. Another one is Aluminum alloy inner pot, which is durable and offers more effective heat conduction. Special colored Whitford golden coating is non-stick. You can read more about its technical specifications here: https://www.download.p4c.philips.com/files/h/hd2178_72/hd2178_72_pss_engau.pdf
Should you have any further questions, please contact our local product team at 0800 658 224 (NZ) from Monday - Friday: 09:00 am - 09:00 pm and 1300 363 391 (AU) Monday - Friday: 07:00 am - 07:00 pm EST.
Have a wonderful week ahead!
The Philips Australia Team
Is the non scratch surface healthy as both ingredients aluminium is toxic to the body & non scratch ingredients too?
Hi there, Denise
Thanks for your question and we appreciate your concern. The product has a high grade stainless steel pot and an aluminum alloy inner put. All parts that come into direct contact with food and/or water are made of BPA-free materials.
We hope this helps. Please feel free to reach out to us if you have any further questions. You can reach us on 1300 363 391 from Monday - Friday: 07:00 am - 07:00 pm EST for Australia and for New Zealand 0800 658 224 from Monday - Friday: 09:00 am - 09:00 pm.
The Philips Australia Team
I was about to use my Philips All-In-One Cooker HD2178/72 for the first time, with a pulled lamb recipe which needed a searing at first. Pressed the Sauté button & pressed start (many times, both with & without setting the timer); but the START BUTTON didn't work no matter how hard I pushed it. I unplugged it a few times, but it didn't help. The CANCEL button & a few others seem to be working fine though.
Also, the light on the screen is so weak that I cannot actually see the time it is showing!
Hello Parn, thanks for sharing your concerns. We like to get in touch and see how we can help. Please contact our colleagues directly on the below number for further assistance:
1300 363 391
Monday - Friday: 07:00 am - 07:00 pm EST
The Philips Australia Team
- GTIN13: 8710103792048
- MPN: HD2178-72
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