Philips Series 4400 LatteGo EP4441/20
VerifiedMPN: EP4441/202 reviews
- Weekly
Zero written instructions only pictures the ridiculous milk thing leaks all the time had it for a month and all its good for is making hot water .
Purchased in .
- Product is used: Weekly
This is by far my most disappointing purchase. The machine uses very little milk to make a coffee and therefore the coffee tastes very watery, but is strong at the same time (depending on the bean). I've somehow managed to get the coffee tasting half decent by making an espresso and then frothing milk seperately. It still isn't good coffee because the proportions are not correct. This whole thing takes me more than 5 min each morning, which completely defeats the purpose of having a fully automatic system. I don't mind spending 5-10 minutes, but I mind doing it on a system that was designed to work independently. I wish I took all the online reviews seriously about the coffee being watery.
Phillips claims it can make a coffee in less than a minute. But with the coffee being so bad, you'd never use that particular function.
I'm stuck with a product I cannot even return.
Hello Asha, Thank you for sharing your experience, and we're sorry to hear about the issues you faced with your coffee machine. Your satisfaction is incredibly important to us, and we take your feedback very seriously. To help resolve the issue promptly, please contact our service team at 1300 805 865. We will be ready to assist you further.
Thanks in advance and all the best for now. Regards, Philips Home Living team
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Hello Gary. Thank you for taking the time to leave a review. We're sorry to hear that you’re having difficulties with your EP4441, especially with the milk system and setup process. A full digital user manual is available for download and includes detailed step-by-step instructions that may help resolve these issues. If you’d like more direct assistance, our Consumer Care team is also ready to help you get everything set up correctly. You can reach them at external link . .