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Philips Sonicare HealthyWhite

Philips Sonicare HealthyWhite

HX6711/02, HX6721/35, HX6782/34, HX6782/02 and HX8911/02
4.1 from 24 reviews

Powerful toothbrush

This Sonicare toothbrush has 3 speeds, 2 timers and makes your teeth feel smooth as glass. This is what my dentist sells, but at a much higher price. I liked so much that I bought one for the office.


Love this toothbrush

This is a fantastic toothbrush. It holds charge for around 10 days. It did take me a couple of goes to get use to as it is quite powerful but it gives a great teeth clean!

1 comment
Hi Rachael, we're happy to hear you like the Sonicare as much as you do! Thanks for sharing. :-) Kind regards, The Philips Australia Team

Best holds charge

Great product i believe this is one of the best electric toothbrushes availiable. Excellent as i have only charged it 4 or 5 times, bristles are kind on gums and cleaner teeth.
Excellent product

1 comment
Hi Mic, We're happy to hear the Sonicare works so well for you. Happy brushing, Happy life. :) Kind regards, The Philips Australia Team.

Not happy!

This is the second Phillips Sonic care toothbrush I owned and is it a co-incidence they both stopped charging after about couple of years??? Have to throw it out, waste of money!
Whilst good while it worked but does that mean we have to keep re-purchasing the whole unit every 2 year’s???

2 comments
My husband just bought the Phillips Sonic care Diamond clean for me for Christmas which everyone is raving about, i will give it another chance and see if this Diamond clean last more than 2 years, otherwise no more!Hello Kim, Thank you for sharing your review. We're glad to hear that you've received a new DiamondClean toothbrush as a Christmas present, but it does sadden us that your older Sonicare has broken down. Our toothbrushes have a worldwide warranty of two years and, should you still have yours, we would like to check if there is anything that can be done for you. If you live in Australia, please contact us at 1300 363 391. Should you live in New Zealand, you can reach out to us at 0800 658 224. We will then be able to discuss the options further. Hope to hear from you soon. Kind regards, The Philips Australia Team

Excellent Toothbrush

Have had this a while now and it has performance an excellent clean every time. Used to have a Oral-B O-R type electric toothbrush and this gives a far better clean. The only downside I can think of is the price of replacement heads. I had an issue where the toothbrush failed after a year and Philips replaced it with no hassle. Was one of the easiest replacement processes I have gone through.

1 comment
Hi there, Thanks a lot for taking the time to write a review. We're more than happy to hear that your Sonicare is working so well for you. Great that also the replacement process ran smoothly. Please know that you can reach out to us on Facebook or Twitter (@Philipscare) as well, in case there's anything we can do for you. Kind regards The Philips Australia Team

Disappointing

The product is brilliant and the best electric toothbrush out there but unfortunately they do stop working - my third Sonicare has just died inexplicably (after turning itself on in the middle of the night) so I am now looking to buy another brand.

1 comment
Hi there, that doesn't sound good and we like to see if there is still something that we can do for you. Please call us on: 1300 363 391 Mondays to Fridays: 9:00 am - 5:00 pm EST Kind regards, The Philips Australia Team

Products fail just after warranty expires.

Our family purchased 3 of these units (a dual + separate) from Shaver shop North Ryde in 2017. While they provided a reasonable clean while they are working, they all failed for various reasons (insufficient torque, charger, battery) just after the 2 year warranties expired. Additionally I realise that the torque on one unit was failing from about 18mos when it was compared with the the paired units. I am currently escalating the issue to the ACCC as the warranty on this units is completely unreasonable given their high price. Definitely would NOT RECOMMEND.

1 comment
Hello, we're sorry to hear about the difficulties that you have experienced. We like to get in touch and see if we can help you. Please call us on: 1300 363 391 Mondays to Fridays: 9:00 am - 5:00 pm EST Additional, we also just sent you a private message. We like to gather some more details. Kind regards, The Philips Australia Team

Didn't know they have a shelf life

Disappointed. I had to replace the base as it just stopped charging, and now around 8 months later the toothbrush kept turning itself on! Usually after going to bed and almost asleep after it had been switched off... which was more than just a bit creepy... and now it has again stopped working altogether! So this time I will look for another brand.

1 comment
Hi there, Thanks for your review and sorry to hear that your toothbrush seems to be malfunctioning. We can definitely imagine that's quite creepy, but we still like to see if we can help you out. So would you please contact us at 1300 363 391? Thanks in advance, we hope to speak to you soon. Kind regards, The Philips Australia Team

Lovely clean just been to the dentist feeling

I liked the healthy white soni-care electric tooth brush, I used to charge it up whilst I had the computer on in the evenings, for one night about every 10 days, the brush left my mouth and teeth clean, the two minutes timing on the brush was just right, however when the brush was 1 years 9 months old it became noisy, then stopped working, I took it back to Big W, as it had a 2 year warranty, and they refunded me the purchase price without any quibbles,
The tooth brush had been good, I went through around 3 packs of spare brushes at around $30 a pack which is quite expensive, I hardly used the healthy white function, preferring to use the brush at the standard setting, I was lucky I got refunded, I wonder if many last much longer as it was only used two or three times a day,

1 comment
Hi George. Thanks for submitting your review here on this website. We are glad that you liked the product overall. But we can imagine that you expected it to work longer. Let us know if we can do something for you.

Great toothbrush

This is my first electric toothbrush. My mouth feels super clean after using this toothbrush. I love how the toothbrush tells how long to brush each section of your mouth and beeps to let you know to change. I don't know how long the charge lasts, all I know is it hasn't run out so far! Only slight annoyance is that it automatically stops after 2 mins.


Seems a great product but both brushes failed just after end of 2 year warranty period

Seems a good product. But as soon as the 2 years warranty was up, both units failed for no obvious reasons. Receipt has faded and so no proof of purchase, so no warranty? I'm unsure if I should risk buying another set, if the same problem occurs. I'm in discussions with Philips at the moment.

1 comment
Hello, JF. Thank you for taking the time to write this review. We can understand your disappointment about the life of you Sonicare, so we'd like to suggest calling our customer support on 1300 363 391 if you're located in Australia, or 0800 658 224 if you're in New Zealand. Our colleagues are happy to look into this for you. Kind regards, The Philips Australia Team

great

Recommended by the lady in the store that the clean was better and since using it I do think I'm getting a better clean, good recommendation and will check with the dentist if its doing its job.

1 comment
Hello, Mel. Great to hear you decided to try it and that you like it! We’re confident your dentist will approve of your choice. :) Kind regards, The Philips Australia Team.

Just the best care for your teeth

The twin Philips sonicare healthy white toothbrush has 2 functions - clean and clean & white. Can already feel the difference in 2 weeks of using the product. It also has different colour rings that can be attached for clear distinction between two people so perfect for partners/couples use. Highly recommended.

1 comment
Hi there, Thank you for the kind words and for taking the time to write this review. This means a lot to us! We're glad to hear that you're satisfied. Welcome to Team Sonicare. ;) Kind regards, The Philips Australia Team

Fabulous

My Philips Sonicare electric toothbrush is the best I have used.. Through clean and leaves you mouth fresh. Totally recommend to any who uses other brands or types of electronic toothbrushes..

1 comment
That's great to hear! Thank you for your kind words and writing down your enthusiasm, it's really appreciated. Kind regards, The Philips Australia Team

A wonderful product

The Sonicare Healthy White is a vast improvement on my previous model which I was perfectly satisfied with over the number of years that I was using it. I look forward to using this new model brush

2 comments
Thanks for the brief but nice review, Bruce. Glad you like it.Thank you for your comment

Excellent Product

This is without a doubt the best battery operated toothbrush available in Australia. It is compact, well designed and excellent quality and most importantly, it does the job of cleaning your teeth. Highly recommended.

1 comment
Hi there, thanks for writing your review and for sharing your experience. We're very glad to hear you enjoy your Sonicare and we appreciate you taking the time to spread your enthusiasm. Kind regards, The Philips Australia Team

Great buy

it is extremely easy to use and take away on holidays. it leaves you with a great clean mouth feel. Even my dentist noticed the difference after using it for only a couple of weeks.

1 comment
Thank you for the kind words, Kris. :) We wish you an impeccable dental transformation. If you ever run into any questions, please don’t hesitate to contact us through social media or telephone. Kind regards, The Philips Australia Team

2 free brush heads

Impossible to sign up for these - if time is money may as well just go buy them !!
Seems like it is a good product although Ive only had it one day and getting annoyed with the supposed free offer

1 comment
Hi Jenni. Glad that you like it. For questions regarding the offer, please contact our colleagues at the care center: For Australia: 1300 363 391, option 4. For New Zealand: 0800 658 224, option 4

just purchased looks like top quality

as we have only just charged them the kids have first used theirs and have reported back with glowing phrase.
Mum and Dad keen to use ours now. fingers crossed all good. Cheers big Ears

1 comment
Hi there. Sounds good. One big happy family as it seems! :) Thanks for the compliment.

Absolutely wonderful

Upgraded from standard brush and will never go back. The sonicare range was massive but went for healthy whiter, and it really works. Definitely recommend his product to anyone who is thinking about or wanting an upgrade.

1 comment
Sounds good, Danny! Thanks for the compliment. :)

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Questions & Answers

When we put it on whites mode, how it whitens the teeth? I mean what is the mechanism?
1 answer
Hi there, thanks for asking your question here. The whitening process is based on a patented sonic technology that is designed and has proven to remove stains. In the clean and white mode, the last 30 seconds are focused on removing more stains on the front teeth and therefore making the teeth whiter. Is there anything else we can assist you with? Please feel free to let us know! Kind regards, The Philips Australia Team

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