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Great idea but flawed design
This was my first ever water flosser, and it made a huge difference. Traditional string/tape floss never worked for me because my teeth are tightly packed together. The water flosser has solved the problem, and for the first time in my life, I am on top of flossing. The dentist said I'm doing a great job!
It has lots of different power levels, so you can find the right setting for you to get the best clean without hurting yourself. I personally found 8-9 to be the strongest I can use without it hurting.
That said, there are several design fla...ws in this specific model, so I would recommend a different model instead. The water reservoir has a rubber seal at the bottom that prevents it from leaking while you refill it and transfer it back onto the flosser. However, after several weeks of use, the seal gets stuck in the open position, so it leaks and makes a mess each time you refill. To work around this, you have to use your finger to push it back down before refilling each time. I got a replacement and the problem quickly came back, so it seems to be bad design. The other problem is the pause button on the handle. This is a good idea because you can quickly shut off the water if you get into a mess or just need to reposition the handle. However, after several weeks, the button starts getting stuck pushed in and won't pop out, making it impossible to use the flosser until you manage to pop it back out. The other Waterpik models use a different design for the pause button, so they might not have this problem. Another issue is travel. The flosser is bulky and fiddly to pack away. The reservoir can't be inverted over the top of the flosser to save space. The tip, hosing, reservoir, and main unit all drip water, and after being shaken around in a car or plane, water drips spread all around it. It's best to put it in a water-tight container such as an extra large kitchen zip lock bag. Another model, the Waterpik Nano, can be transported in a more compact way, but I don't know whether it fixes the dripping problem.
Purchased in at Shaver Shop Online store for $118.
Look for something else
When working it is ok, though the tube from the unit to the handpiece does tangle eaisly. However after 6 months mine just refused to turn on one morning. I would have expected a reasonably expensive product to last longer
Purchased in for $120.
Didn't last the warranty period
The water tube ended up kinking, stopping the water flow, then had a hole, making it unusable. I then bought the cordless one and it only lasted 18 months out of a two year warranty. It was replaced without fuss at Chemist Warehouse with receipt. Also the battery is not replaceable, so not environmentally friendly.
What kind of service is this..warranty replacement 4-6 weeks
Bought a WP-560. After 10 months it would no longer hold it’s charge. Called Waterpik customer service and was told to cut the cord and send photos of that as well as the unit and they would replace it under warranty.
So far it is 26 days and they tell me I need to wait 4-6 weeks for a warranty replacement.
If I can do without the Waterpik for 6 weeks then I figure I don’t need one..question why did I buy it..well, NEVER again
Their after sales service is shocking.Maybe they need a wake up call from Fair Trading. They only send orders to their warehouse once a month. This does not sound like fair business to me
Purchased in .
worked well but unreliable
The waterpik works as described and does take getting use to. After a few months the first one failed and was replaced by shaver shop. The second one failed less than a year later. I contacted shaver shop online and was offered a replacement. I went to the local shaver shop for replacement and was told they were out of stock and they couldn't get one. I did get a refund but had just bought new replacement heads which are now useless. The online service was good but the shop service not so good. I can buy from an alternative company but the pric...e is now much higher and I am reluctant due to the two failures in the warranty period. Thought it was made in the USA but it is made in China. I have now purchased A Panasonic to replace the waterpik. I will review the panasonic for comparison at a later date.
Purchased in at Shaver Shop Online store for $99.
Broke in 3 days
I always wanted a water flosser and finally got one for Mother’s Day. It was wonderful and left my teeth so clean…the first three times. Then it stopped working altogether. Very disappointed given the price.
Purchased in at Shaver Shop for $139.95.
easy to use
Never liked to floss and even with floss products like "Piksters", I didn't feel they were fully getting the food sediment and controling the plaque.
With the water pic it really has been a joy to use and has kept the teeth very clean.
Buy the ULTRA model WP-100 as the earlier cheaper ones were a little primitive and problematic.
Purchased in at Shaver Shop for $129.
Product is great. After sales service is nonexistent.
We bought our Waterpik and after 2 weeks unfortunately it was dropped and the tank cracked. Rang customer service who said they had them in stock. After a week rang again and they said they didn't have one and couldn't source one. Left with no alternative but to buy another whole unit. No issue with product but ended up having to pay for two.
Purchased in .
Excellent design, poor quality manufacture
The Waterpik has been fantastic - my teeth stay cleaner for longer, better than floss. It is easy to use, with adjustable pressure. Unfortunately, I have had two Waterpik units fail within 3 months of purchase during the past year. In both cases the switch appears to have failed. I don't think this is acceptable, and will most likely seek a refund when I return the current model, as it is just not reliable.
Purchased in at Chemist Warehouse Physical Store for $145.
the biggest piece of crap ever bought
water pours out of handpiece empties tank in seconds took it back they claimed it work tried once more same thing happened. my dentist recomended it what apiece of junk
Very low quality
Total waste of money. I got the first one and it lasted a year and a half before it stopped working completely. I got another one as a mothers day present (for more than $200) and the toothbrush broke 2 days ago. Did not even last a year. I'm just waiting to have time to call the company.
Purchased in at Shaver Shop Physical store.
I bought a cordless Waterpik previously which was clumsy, had poor flow rate and the water container was far too small. Given I have a few gum pockets that are hard to clean regularly I really needed a decent water flosser, so I decided to try this one. IT WORKS. Lowest setting for gum pockets with the pik pocket tip is perfect, and if you crank it right up to 10 with the jet tip it's like a gum massage! I brush my teeth for about 3-4 minutes before I use this water flosser and there are still little bits of trapped food that come out. It...'s amazing what gets stuck around your teeth that you can't see. The length of time the water lasts for was far superior to the cordless models, and lid storage for your flossing tips is very handy. I found the machine itself a little noisy but certainly not annoyingly so. I used to be a tape floss and mouthwash-swishy kind of person but not any more. I wouldn't want to be without this Waterpik now, I've used it every evening since I bought it. If you are on the fence about buying one just do it!
Purchased in at Chemist Warehouse Online Store for $159.
I love this product so easy to use and teeth feel great after use would recommend this product to anyone that always loves to floss there teeth works great i have a rechargeable one
Purchased in for $149.
Complete waste of money
Water pressure is low even when on the highest setting; it is just as effective to mouth wash with water. I find it very difficult to believe that oral professionals would recommend this product.
Purchased in at Chemist Warehouse Physical Store for $110.
An effective alternative
This Waterpik does help to get some stuff out between teeth. The water flow is adjustable. It can be very strong if you needed. The only problem is the water tank is a bit small, so if your water flow is high the water will run out quickly. Otherwise, happy about the performance.
Purchased in at Shaver Shop Online store for $112.95.
Questions & Answers
There is a toothbrush tip
Included and box states that it has ‘convenience of brushing and flossing at the same time.’ Does that mean it will replace my toothbrush as well as flossing?
I tried it but personally prefer regular toothbrush and then water flossing. The problem with this attachment is that bristles are in a way of water pressure and then all you really doing is brushing with water.
It definitely WILL NOT replace your toothbrush. You would also be best sticking to your usual flossing routine as the waterpik does nothing.
There is water leaking out of my waterpik water flosser where you insert the brush into the handle. I have pushed it firmly in and water still runs out all over my clothes it want tighten up at all. Thank you!
I haven't had this problem. Are you holding the handle facing down towards your teeth or up? If you hold it upwards, then the water will leak out. Also the end of the tube should be in your m...outh before you switch it on and whenever the machine is on. Maybe it's technique or maybe you have just been unlucky and got a faulty one. There are one or two videos on YouTube which may help. Sorry I can't be more help.
Marie, I never had that problem, but you might need a new handle with attached cable. You can buy them -I think at Harvey- and to fix it is simple, just 2 little screws underneath and replace the part.... Normally if you don't insert the mouth piece fully it leaks, but you seem to do it correctly. Good luck and I hope this helps you
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