Review your last buy on ProductReview.com.au
Plumber Select

Plumber Select

 Verified
Plumber Select
4.4

10 reviews

Positive vs Negative
80%10%10%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Customer Service
5.0
Timeliness
5.0
Job Satisfaction ?
4.3
Rates and Fees
3.9
10 reviews
Rob W.
Rob W.NSW
  Verified
Customer Service
Timeliness
Job Satisfaction
Rates and Fees

Beware of Pricing: Came home at about 1:30 to a leaking flexible hose in the vanity in our back bathroom. I called two plumbers, neither of whom could attend that day, so the third was Plumbers Select who promised they would attend within the hour. The plumber an I assessed that we should replace both flexible hoses and install two cutoff… Read more

(isolation) taps so that we isolate the issue if it happened again. I was quoted (at around 3:00pm) for this work and was very surprised at the $1300 set fee. I was inclined to not go ahead but I needed to get the water back on quickly so I agreed to proceed. The plumber was very good and did the work in about an hour and then after charging me (with a small pensioner discount), left. When I re-examined the quote later, I discovered that the prices charged were for complete individual jobs even though both jobs were done at the same time. I was charged for two hours at $350 per hour for the first job (the flex hoses) and another $300 for the second job (the isolation switches). So for a job taking just over an hour, I was charged for 3 hours.

I discovered how this happened. Each job was quoted separately as if the other job did not exist and there was no separation of labour and materials on either the quote or the invoice. Both jobs were charged separately even though they were done at the same time. Most standard plumbers would charge for the time and then the parts but not this group.

I wrote and complained to the manager Isaac who after some discussion did give me an $180 credit for some of the time associated with the second job and I appreciated this offer.

So the warning to all is: beware the quote which does not separate labour and parts and the fact that you may be charged for several individual jobs even though it may be effectively one job.

On the other hand, the work was well done and the plumber also gave some advice on water pressure and general issues with the plumbing. I am also grateful that they were able to attend on the day (even though the work was done in business hours). The hourly rate was horrifically high so watch out for this as well.

  • Thumbnail
Alyanna L.
Alyanna L.
  Fair Incentive

No more problem with running hot baths in winter! There was with our gas which got in the way of running our hot water. We postponed book for a bit as it was during the summer, but since it started getting colder again we needed to get it fixed. Had the best time doing business with Isaac. And Chris and Cameron did an amazing job. Now we can all enjoy the cold weather with hot baths

  • Thumbnail
  • Thumbnail
  • Thumbnail
Adam M.
Adam M.NSW
 

Secured a fairly old home that's become a house flip project between my family, but the bathroom started to have terrible leaks in the old taps after a few months of this project. Isaac's plumbers had a look at the problem and they were able to fix it and install our new taps perfectly. Amazing work they've done, couldn't have asked for more.

  • Thumbnail
win h.
win h.
 

I recently had an issue with blocked drains and no hot water, and I couldn’t have asked for a better team to handle it. From the moment I called, Kay at reception was incredibly helpful, ensuring a quick response. Isaac, the director, clearly runs a tight ship, and his team’s professionalism reflects that. A huge shoutout to Jeremiah, Addison,… Read more

Cameron, Kyle, and Chris, the plumbers who worked efficiently and explained everything in detail. They not only cleared the blockage but also ensured everything was running smoothly before they left. Jen, the operations manager, kept everything organized and made sure I was updated throughout the process.

Highly recommend this team if you’re dealing with plumbing issues – fast, reliable, and professional!

  • Thumbnail
Susie Quigley
Susie Quigley
 

The other week one of my kiddos blocked the drainage system at our house and it was a total nightmare Thank the lord Jesus for Plumber Select! Calling up was really easy and they came out to my house so quicky and it was like some magician fixed me pipes

  • Thumbnail
Jason S
Jason SNSW
 

Chris from Plumber Select saved the day from our non functioning shower tap! Super quick response, fair pricing, and cleaned up everything after. Highly recommend these guys—professional and trustworthy.

  • Thumbnail
Tammy V.
Tammy V.
 

Was a bit skeptical at first going through with them, especially cause of a review I read. But I was urgently looking for a plumber and saw in Plumber Select's website that they offered 24/7 emergency plumbing. I was so relieved to call and be able to book an appointment immediately! It was so early in the morning, but I had a terribly blocked… Read more

drain that needed immediate fixing. My bathroom would've flooded if it hadn't been for Isaac and Kyle's help.

Now the water is going down with no problems at all and the drain has been perfectly cleared! They've done everything perfectly for the price I paid and I would recommend them 10/10.

leanne b.
leanne b.
 

Great service and they fixed the problem straight away would use them again

  • Thumbnail
  • Thumbnail
  • +1Thumbnail
T.Davis Penrith NSW
T.Davis Penrith NSWNSW11 posts
  Verified

If I could give negative stars I would. Firstly we were quoted $7,000 to fix a pipe. Then we were still having problems so after being told that this time it would resolve the problem we went ahead and got them to fix the 2nd visit issue with the pipe. So we were now $15,000 out of pocket to fix the pipe. Then a few days later we were having… Read more

issues again they told us that we would need to replace part of the pipe line in the bend of the pipe line. The guys then put the eel back down to clear the line which [Name Removed] had already done before. They ended up showing us where there was a blockage and that they needed to fix that bit of pipe. We said that Issac should have picked that up when he put the eel down himself the first time he came out. We refused to pay anymore money to them and said that $21,000 was a rediculous amount to pay in total because thats what it was going to cost us if we went ahead with anymore works. We are still have issues with our toilet gurgling and water rising again. We had Select Plumbing do the work in January 2025. We DO NOT Recommend Select Plumbing. Complete rip off.

T.Davis Penrith NSW
T.Davis Penrith NSW   

Wow my review is the only review that was verified. I find it suspicious that most of the reviews… Read more (+1 reply)

Kim
Kim2 posts
 

Blocked Drain cleared! – I found Isaac and his team through google and after reading the positive reviews I gave him a call. Isaac was very responsive and was out to fix our blocked drain within 2 hours, he was very easy to communicate with and had very fair prices especially since it was after hours. I will definitely be calling Plumber Select again!

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.