Since September 2017 Poolfab has been under new management.
Reviewer Photos & Videos
Not as professional as we initially thought
Build finally completed. Took longer than we were initially told. Feedback from our tenant was that the tradies were loud, rude and swearing on site during construction. Tenants had to ask them to not swear as they have a young child. Used the tenants hose without asking, outdoor furniture to have their meal breaks on. We were interstate and unable to be present for the construction. At one stage the managing director said to our tenants, he shouldn't have allowed the construction to commence. Extremely disappointing. Not what I would expect and certainly wouldn't have tolerated it if I was living in the house. There were more issues, however not going there.
Lovely clean pool. Well done team.
Just over a year ago we had a beautiful pool built for us by poolfab and we were delighted with it.
Recently we had some copper staining issues which was progressively getting worse. We contacted poolfab for some advice and to look into this matter for us.
They were very willing and helpful and investigated this issue.
Although they believed it wasn’t a result of construction, they decided as an act of good faith to come up with a course of action to rectify the problems.
They proceeded with their course of action very promptly and kept us informed each step of the way.
We now have a lovely clean pool again.
We are very thankful and grateful for the help and support given us ....Well done Poolfab Team.
Well managed project from start to finish.
Credit to the Poolfab team for delivering and managing our pool to a high and professional standard from start to finish. Rhiannon is a credit to the team and one of the best front end sales representatives I've ever dealt with. Sean and his delivery team managed the project without issue .. project was delivered on time with no material defects. Even their sub contractors are polite and easy to deal with. Would highly recommend!
Pool fab? It sure is!
High end product, check. Professional handling, check. Second-to-none communication, check. Great build experience, check. Local and trustworthy owners, check. Pool fab, check mate!
My wife and I were initially impressed with pool fabs pre-build team. There's absolutely no pressures and nothing but support and guidance from Sean and his team. Throughout the build we could see our dream come to life from one stage to the next. The project manager ever on hand, was always informing us of what was to be expected and in no time flat we had the jew...el of our back yard! There are a lot of pool building companies here on the coast but there is no doubt that pool fab is the superior choice. With flawless execution to a product that is the envy of the street. Rest assured my kids are stoked to have such a great back yard past time!! Thanks Sean and the pool fab team!
The reviewer stated that an incentive was offered for this review
Unsatisfied after nearly 2 years - pool is a concrete shell
Contract signed in 2018 and the pool is just a concrete shell. Plenty of mess left on site which I ended up cleaning because it was an eye sore that we have had to live with on our beautiful property for a long long time. Many many many communications by us to this company with no satisfaction. Re workmanship - I have no comment to make.
- Verified customer
Amazing design, flawless execution, the best team!
Wow! When we started out to build our dream pool, I had no idea the reality would end up better than the imagination! Pool Fab made it easy too - all the way through. The designs, the plans, the build, the finish, the little touches of brilliance - it was all amazing. So the pool has ended up as the defining feature of our new home, just as we had hoped. And all this was done and managed by Pool Fab while we lived in another country. You can only do that with a team of people you trust. THANK YOU Pool Fab!
Brilliant Service - Thanks Sean & Pool Fab Team
Brilliant ! My wife and I were first time pool owners with no prior knowledge of what was involved. We cannot be more pleased with the level of friendliness and professionalism we experienced from all the members of the pool fab team. They designed the pool according to our block of land , within the constraints of our budget. The process was clear to us throughout the build . Sean and his staff take great pride in the quality of sevice that they provide and the quality of the product they deliver. Would not hesitate in engaing the Pool Fab team if we were to do it all over again.
Thank you Pool Fab!
We wanted to say a big public thank you to Sean and all of the Pool Fab team for building our dream pool and spa. We cannot speak highly enough of the professional way in which this company worked with us at every stage.
We had a tough site and some challenges regarding access and timeline which Pool Fab handled for us with ease. Nothing was too much trouble and every trade on site was courteous, respectful and always willing to go above and beyond which showed us they all took great pride in their work which was evident in the final build qu...ality. The site was always clean and tidy which we also appreciated as we had young kids. Special thanks to Sarah in the office and Anthony the project manager for always keeping us updated and answering any of our queries. When our salt water chlorination system had an issue with the clock at the start up we let the office know and they had it swapped over the next day which was impressive. We love our new pool, spa and outdoor space and look forward to spending our family time here for many years. Thanks again team and all the best for the future. The Smith Family Caloundra.
Our Amazing New Pool
We are so delighted at the end of our first summer with our new pool in Noosa. Construction ran smoothly even if we did make a few changes on our own on the run. The team put the design together with us at the beginning and our vision became a reality when we got our first swim. POOLFAB made it clear what was their bit and what bits we had to do in order for it to all come together at the end.
- Verified customer
Awesome job team, our pool turned out even better then we imagined.
Awesome job Poolfab. We received 5 star service, project management and build quality at every stage.
We just wanted to thank Sean and all of his team for going the extra mile in helping us bring our dream pool to life. We had a huge wish list of what we wanted and the designer Cameron worked with us for months to bring it together. Cameron was with us from start to finish to get the design concept, the package deal and then the building approval all sorted for us. Our project was a tough build and it included a new pool, deck, fencing and pav...ing. Nothing was ever too much trouble for these guys and even when we had some issues on site with some tiles arriving that didn’t look like the samples we selected from, Sean personally stepped in, met with us on site to listen to our concerns and arranged them to be changed over the next day. At every stage of the build Sarah in the office kept us updated, Anthony the project manager kept things moving along and Sean was on site every week checking the build quality and progress of our job which we really appreciated. We couldn’t be happier with the entire Poolfab process from start to finish and of course we love our new pool area. It turned out better then we could have imagined so thanks to everyone involved. We highly recommend Poolfab for their personalised service, professional management and overall build quality.
- Verified customer
A 5 star team creating fabulous pools.
These guys deliver on what they promise and they did a 5 star job on our new pool build.
We got 3 quotes and spent months researching pool builders on the Sunshine Coast. We found Pool Fab to be the most professional and creative in what they designed for our challenging site. The designer Cam come up with a wow factor concept from the very first meeting then followed it up with an all-inclusive itemised quote as well as a 3D design. None of the other companies came close to this level of professional service. Once we compared the quotes we f...ound Pool Fab to be the best value as they included everything we wanted up front so there were no surprises. Once the build started we were looked after with the same personal service from everyone on the team. From meeting Sean the owner on dig day he was involved in every stage and personally updated us on how our project was going as well as offering some ideas on materials and finishes. All of the builders and tradies were polite and professional and we could tell they all took pride in their work. The overall project was built ahead of schedule and under budget so we could not be happier with the entire process and most importantly the final product. A well run professional company that I’m sure will continue to grow and win even more awards. Thanks team a 5 start rating from us. Chris and Amanda.
- Verified customer
We love our new POOLFAB pool.
We have just completed our first pool build with POOLFAB and we could not be happier. From the first design meeting we knew we were in good hands. Dave the designer created the design we wanted, Sarah in the office looked after the building approvals and Anthony the construction manager brought it all together on site. A big thanks to all the trades that worked on our project. We highly recommend the entire POOLFAB team.
- Verified customer
Fantastic service, product and value for money.
Thank you Poolfab we love our new pool and we have used it every day over the holidays. We were those annoying clients that booked our project in late and of course wanted it completed for Christmas and they got it done with time to spare. These guys deliver on what they promise and we could not be happier with both the construction process and the final product.
We were kept up to date with the progress from the office at every stage. The project manager and all of the builders on site went the extra yard to ensure we got our dream pool. We h...ad a minor issue with one of the pumps after handover and the office organised it to be fixed that same week so great service even after the build was completed. We highly recommend Poolfab for anyone looking for a quality pool building company that goes above and beyond to service their clients. Thanks again to all involved from Cameron our designer, Sarah in the office, Anthony on site and the enture team. All the best and we will definitely be using you again for our next build. Best Regards
- Verified customer
A great company to work with at every stage.
We have just completed our first pool build and we had a fantastic experience with Poolfab. They are a great team of professionals that both care and value their customers. We appreciated the advice we received from the designer at the start of the project, then the project manager and the builders on site. We met with the owner during the design phase and he took the time to sit down with us and help us fine tune both our design and the pricing to help us bring our project in on budget. During the build we were kept up to date with constant co...mmunication from the office and the project manager on site. The owner was on site at every major stage of of the job to check on the quality of our build and answer any of our queries. This sort of personalised service gave us confidence in the company and reassured us that they valued our project. Overall we couldn’t be happier with every stage of the project and we are happy to highly recommend Poolfab. Great value, a high quality build with a professional attention to detail and all with personalised service. Thank you Poolfab. The Parry Family.
We have just been handed over our dream pool from the great team at Poolfab.
We were very impressed with the professionalism, enthusiasm and attention to detail from the whole team and the experience was a real pleasure for us.
As new pool owners, we received guidance on what concept would best fit our small block and Poolfab also had fantastic ideas for the deck and surrounding area. The great customer service continued throughout the build process and the final pool handover was a treat. We honestly felt that Poolfab really cared and wanted to deliver us a pool that we loved. Definitely recommend these guys.
We love our pool! Thanks for everything.
- Verified customer
Good Pool, Disappointing Experience
I shopped around the coast for a Pool builder and settled on Poolfab because of their inclusions and the perception that we were going to get a superior product and excellent project management. They delivered on a good product but the rest was below average. No communication once building started, the pool was slightly smaller than the drawing we signed off on, when we asked for a discount it was declined. We were slapped with a variation for earthworks even though we provided plenty of access through our neighbours property. Our overflow ...pipe was connected to our water tank instead of the storm water.... Every time we complain or voice our concerns we are just ignored by [name removed]... Not a good experience. I wouldn't suggest using them, if they delivered on on Customer Service and Project Management I could justify their additional price but knowing what I do now, I would have chosen a different company.
Our first pool by PoolFab :-)
We completed our first ever pool build project, with PoolFab and we love it. We were looked after at every stage by the team. We chose PoolFab based on a recommendation. From our initial design meeting with Sean, the company appeared to be a well organised outfit. Sean designed our pool for the angular space we had.
PoolFab staff and contractors were courteous and prepared to answer our many questions. We met again with Sean to pick our materials. This personal service and help with our design was appreciated. The end result is what we hoped....We’re thankful to PoolFab for bringing it all together. PoolFab recommended Billabong for ongoing support with pool chemistry for our Naked Pool freshwater system. Billabong staff in Noosa are consistently caring. They understand that with our first pool, we need more advice.
Fabulous pool from Poolfab
We chose Poolfab for our new pool after meeting with Dave, the sales rep, who was informative and very helpful with our choices. From the first day of the dig, we cannot praise highly enough the team members who dug the pool, Steve who coordinated the formative work and the great guys who constructed our steelwork. The concreting team were awesome and Jason was fantastic in overseeing the build. Andrew and Mark - our tilers - were so professional and the result is a pool we are thrilled with and that looks gorgeous. Thanks go to Brock and h...is team who completed the pebblecrete to such a high standard. Sarah in the accounts was incredibly efficient and helpful. Thank you Poolfab - we would highly recommend you to anyone wanting a pool built to a high standard. Doug and Sal Hasson on 28 August 2019
- Verified customer
We love our Poolfab pool
We were fortunate to choose Poolfab to install our pool when building our new home. The pool shell was put in prior to our slab being poured, so measurements and levels were an important part of the job.
Anthony coordinated our job working in with our builder, he ensured everything lined up as required and his attention to detail was fantastic.
We met with Sean for our initial pool design and selection of equipment, his advice has made our pool work well. Sarah was a dream to deal with and the tilers and other tradies did a great job.
I would have no hesitation to recommend poolfab to anyone wanting an amazing pool and a professional team looking after the project.
Great company, service and quality. Thank you POOLFAB.
We completed our pool build project with the new owners of POOLFAB and we love it. We felt looked after at every stage by the entire team. From the first quote meeting this company stood out as a professional outfit compared to the other quotes we got. We chose POOLFAB based on their reputation for quality and experience and we are so glad we did. At each stage we were updated by the office and we always felt like our project was important. The builders on site were courteous and always up for a chat when we had any questions. We met with the ...new owners to pick our materials and this personal service and help with our design was appreciated. The end result is better then we imagined and we can’t thank POOLFAB enough for bringing it all together. 5 stars.
Questions & Answers
I am thinking about a pool at the moment and was wondering if anyone else has used any pool builders on the sunshine coast good or bad, please let me know!
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