Since September 2017 Poolfab has been under new management.
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I'd give zero stars
Worst company I have ever dealt with no communication at all ever. Totally ripped off by them.they just don't care about their customers. Do not ever deal with them, ever.
Couldn't be happier with our decision to choose Poolfab to build our pool. As first time pool owners there was a lot I didn't know and I had a few questions along the way. Thankfully Sean, the owner of Poolfab, was always available and always answered or called back quickly. At one stage we were away for part of the construction and Sean sent us an updated photo of our pool which was greatly appreciated. Also I liked the fact whenever I needed to call either Dave the designer or Sean they both had taken the time to save my number so they knew w...ho I was and where our project was at. Poolfab came in on budget and there were no surprises in that regard either. Finally we found the office staff to always be pleasant. We spoke with Sarah and Kat at times and they were always helpful and efficient. I couldn't find a negative thing to mention. Thank you all.
Beautiful design and well built pool
Can’t fault my experience with pool fab and I’d highly recommend them to anyone looking for an exceptional pool delivered with exceptional service. Each stage of the pool build has been professionally executed. Each set of tradies were knowledgeable and professional and a pleasure to have around my home. Special mention to Cameron for an amazing design and also Matt who is an absolute credit to this company, hardworking and goes out of his way to deliver amazing customer service.
A beautiful pool delivered in a very fast time
Not as professional as we initially thought
Build finally completed. Took longer than we were initially told. Feedback from our tenant was that the tradies were loud, rude and swearing on site during construction. Tenants had to ask them to not swear as they have a young child. Used the tenants hose without asking, outdoor furniture to have their meal breaks on. We were interstate and unable to be present for the construction. At one stage the managing director said to our tenants, he shouldn't have allowed the construction to commence. Extremely disappointing. Not what I would expect and certainly wouldn't have tolerated it if I was living in the house. There were more issues, however not going there.
Lovely clean pool. Well done team.
Just over a year ago we had a beautiful pool built for us by poolfab and we were delighted with it.
Recently we had some copper staining issues which was progressively getting worse. We contacted poolfab for some advice and to look into this matter for us.
They were very willing and helpful and investigated this issue.
Although they believed it wasn’t a result of construction, they decided as an act of good faith to come up with a course of action to rectify the problems.
They proceeded with their course of action very promptly and kept us informed each step of the way.
We now have a lovely clean pool again.
We are very thankful and grateful for the help and support given us ....Well done Poolfab Team.
Well managed project from start to finish.
Credit to the Poolfab team for delivering and managing our pool to a high and professional standard from start to finish. Rhiannon is a credit to the team and one of the best front end sales representatives I've ever dealt with. Sean and his delivery team managed the project without issue .. project was delivered on time with no material defects. Even their sub contractors are polite and easy to deal with. Would highly recommend!
Pool fab? It sure is!
High end product, check. Professional handling, check. Second-to-none communication, check. Great build experience, check. Local and trustworthy owners, check. Pool fab, check mate!
My wife and I were initially impressed with pool fabs pre-build team. There's absolutely no pressures and nothing but support and guidance from Sean and his team. Throughout the build we could see our dream come to life from one stage to the next. The project manager ever on hand, was always informing us of what was to be expected and in no time flat we had the jew...el of our back yard! There are a lot of pool building companies here on the coast but there is no doubt that pool fab is the superior choice. With flawless execution to a product that is the envy of the street. Rest assured my kids are stoked to have such a great back yard past time!! Thanks Sean and the pool fab team!
The reviewer stated that an incentive was offered for this review
Unsatisfied after nearly 2 years - pool is a concrete shell
Contract signed in 2018 and the pool is just a concrete shell. Plenty of mess left on site which I ended up cleaning because it was an eye sore that we have had to live with on our beautiful property for a long long time. Many many many communications by us to this company with no satisfaction. Re workmanship - I have no comment to make.
Amazing design, flawless execution, the best team!
Wow! When we started out to build our dream pool, I had no idea the reality would end up better than the imagination! Pool Fab made it easy too - all the way through. The designs, the plans, the build, the finish, the little touches of brilliance - it was all amazing. So the pool has ended up as the defining feature of our new home, just as we had hoped. And all this was done and managed by Pool Fab while we lived in another country. You can only do that with a team of people you trust. THANK YOU Pool Fab!
Brilliant Service - Thanks Sean & Pool Fab Team
Brilliant ! My wife and I were first time pool owners with no prior knowledge of what was involved. We cannot be more pleased with the level of friendliness and professionalism we experienced from all the members of the pool fab team. They designed the pool according to our block of land , within the constraints of our budget. The process was clear to us throughout the build . Sean and his staff take great pride in the quality of sevice that they provide and the quality of the product they deliver. Would not hesitate in engaing the Pool Fab team if we were to do it all over again.
Thank you Pool Fab!
We wanted to say a big public thank you to Sean and all of the Pool Fab team for building our dream pool and spa. We cannot speak highly enough of the professional way in which this company worked with us at every stage.
We had a tough site and some challenges regarding access and timeline which Pool Fab handled for us with ease. Nothing was too much trouble and every trade on site was courteous, respectful and always willing to go above and beyond which showed us they all took great pride in their work which was evident in the final build qu...ality. The site was always clean and tidy which we also appreciated as we had young kids. Special thanks to Sarah in the office and Anthony the project manager for always keeping us updated and answering any of our queries. When our salt water chlorination system had an issue with the clock at the start up we let the office know and they had it swapped over the next day which was impressive. We love our new pool, spa and outdoor space and look forward to spending our family time here for many years. Thanks again team and all the best for the future. The Smith Family Caloundra.
Our Amazing New Pool
We are so delighted at the end of our first summer with our new pool in Noosa. Construction ran smoothly even if we did make a few changes on our own on the run. The team put the design together with us at the beginning and our vision became a reality when we got our first swim. POOLFAB made it clear what was their bit and what bits we had to do in order for it to all come together at the end.
Awesome job team, our pool turned out even better then we imagined.
Awesome job Poolfab. We received 5 star service, project management and build quality at every stage.
We just wanted to thank Sean and all of his team for going the extra mile in helping us bring our dream pool to life. We had a huge wish list of what we wanted and the designer Cameron worked with us for months to bring it together. Cameron was with us from start to finish to get the design concept, the package deal and then the building approval all sorted for us. Our project was a tough build and it included a new pool, deck, fencing and pav...ing. Nothing was ever too much trouble for these guys and even when we had some issues on site with some tiles arriving that didn’t look like the samples we selected from, Sean personally stepped in, met with us on site to listen to our concerns and arranged them to be changed over the next day. At every stage of the build Sarah in the office kept us updated, Anthony the project manager kept things moving along and Sean was on site every week checking the build quality and progress of our job which we really appreciated. We couldn’t be happier with the entire Poolfab process from start to finish and of course we love our new pool area. It turned out better then we could have imagined so thanks to everyone involved. We highly recommend Poolfab for their personalised service, professional management and overall build quality.
A 5 star team creating fabulous pools.
These guys deliver on what they promise and they did a 5 star job on our new pool build.
We got 3 quotes and spent months researching pool builders on the Sunshine Coast. We found Pool Fab to be the most professional and creative in what they designed for our challenging site. The designer Cam come up with a wow factor concept from the very first meeting then followed it up with an all-inclusive itemised quote as well as a 3D design. None of the other companies came close to this level of professional service. Once we compared the quotes we f...ound Pool Fab to be the best value as they included everything we wanted up front so there were no surprises. Once the build started we were looked after with the same personal service from everyone on the team. From meeting Sean the owner on dig day he was involved in every stage and personally updated us on how our project was going as well as offering some ideas on materials and finishes. All of the builders and tradies were polite and professional and we could tell they all took pride in their work. The overall project was built ahead of schedule and under budget so we could not be happier with the entire process and most importantly the final product. A well run professional company that I’m sure will continue to grow and win even more awards. Thanks team a 5 start rating from us. Chris and Amanda.
We love our new POOLFAB pool.
We have just completed our first pool build with POOLFAB and we could not be happier. From the first design meeting we knew we were in good hands. Dave the designer created the design we wanted, Sarah in the office looked after the building approvals and Anthony the construction manager brought it all together on site. A big thanks to all the trades that worked on our project. We highly recommend the entire POOLFAB team.
Questions & Answers
I am thinking about a pool at the moment and was wondering if anyone else has used any pool builders on the sunshine coast good or bad, please let me know!
Well I took the plunge and picked a company called Spracon , the owners name is Cec Seaton and he is good to deal with ,our pool is great very happy thanks Spracon. Any body on sunny coast look him up he is honest and not greedy as I am told a lot of pool guys are. cheers
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