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Pool Fab

Pool Fab

3.5 from 20 reviews

See the Best Home Renovators in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
11
4 star
1
3 star
0
2 star
3
1 star
5

Josh and Tanja

Josh and TanjaSouth East Queensland, QLD

Happy customers!

published

We have just been handed over our dream pool from the great team at Poolfab.

We were very impressed with the professionalism, enthusiasm and attention to detail from the whole team and the experience was a real pleasure for us.

As new pool owners, we received guidance on what concept would best fit our small block and Poolfab also had fantastic ideas for the deck and surrounding area. The great customer service continued throughout the build process and the final pool handover was a treat. We honestly felt that Poolfab really cared and wanted to deliver us a pool that we loved. Definitely recommend these guys.

We love our pool! Thanks for everything.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
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Dee

DeeSouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

Good Pool, Disappointing Experience

published
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
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Our first pool by PoolFab :-)

published
Sal

SalSouth East Queensland, QLD

  • 2 reviews

Fabulous pool from Poolfab

published
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
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Sue C

Sue CSouth East Queensland, QLD

  • Verified customer

We love our Poolfab pool

published

We were fortunate to choose Poolfab to install our pool when building our new home. The pool shell was put in prior to our slab being poured, so measurements and levels were an important part of the job.
Anthony coordinated our job working in with our builder, he ensured everything lined up as required and his attention to detail was fantastic.
We met with Sean for our initial pool design and selection of equipment, his advice has made our pool work well. Sarah was a dream to deal with and the tilers and other tradies did a great job.
I would have no hesitation to recommend poolfab to anyone wanting an amazing pool and a professional team looking after the project.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Product Quality
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Harry E.

Harry E.South East Queensland, QLD

Great company, service and quality. Thank you POOLFAB.

published

Louise

LouiseSouth East Queensland, QLD

Stay away

published

Pool design phase was superb but when part of it the installation didn't work they consistently failed to communicate (calls, emails and texts not returned), or even turn up after arranging to come. When somebody did actually make it the person sent always had to then go back to the boss to ask what to do next and then we would have to chase all over again - and we are now well over one year on and it STILL isn't finished and looks shoddy. Cannot stress how much I wish we had gone with another company - stay away as it has eaten up so much of our time chasing and chasing them. You have been warned!


With you for the life of the pool ????

published

Since 2005 when we purchased our pool from pool fab we have had constant problems.
Our wet edge water fall tiles all lifted and we paid for replacement.
Spa coping pavers also lifted and had to be replaced.
Leaking pool over a few years turned out to be a crack in pipes that had been concreted in.
Unsure of who I need to talk to re this.

No communication and micromanaged

published
Amanda G

Amanda GSouth East Queensland, QLD

We love our Poolfab pool!

published

We wanted to publicly thank Sean and the entire Poolfab team for the wonderful job they did in the design and construction of our new pool, water feature and landscape project. We received professional service at every stage from the initial design, through the building approval process and during the build. We were always kept updated by Sarah in the office and Anthony the construction manager was always available for a chat or for a meeting to check on the quality on site and answer any of our queries. The project delivery was 5 star and the quality is evident which is just what we wanted. Poolfab are a professional team of quality builders that deliver on what they promise, on time and on budget. Thanks again Poolfab. Amanda


mark

markSouth East Queensland, QLD

pool ok question value for money

published

pool has been done ok but doubt value for money If the construction team was as efficent as the accounts team would be an awesome mob to deal with lack of communication from the construction team between the customer and the subbies and taking on way to much work that they can handle has stopped getting any more than a 3 star review contract was for 120 day build time wow lost count of the days only time you really hear from any one is when they want a payment
overall average experience mind you started great with the designer who finished up after signing the contract ....that should of been my walk away signal


Ros

RosSouth East Queensland, QLD

  • 7 reviews
  • Verified customer

HIGHLY RECOMMEND, LOVE MY NEW POOL

published

PoolFab did an amazing job on our pool from the very beginning to the end. All involved in giving us this amazing pool were professional, courteous, knowledgeable and friendly. I can and will highly recommend PoolFab to all who are considering a pool in the future. We are extremely happy with the end result, it is absolutely beautiful. Thank you so much PoolFab.


Kaylee Rose

Kaylee Rose

  • 2 reviews

Stress free experience

published

Our concrete swimming pool was just recently completed and we are so happy we chose Pool Fab. The attention to detail, professional service and approachability made the whole process stress free. Great communication - we received regular progress updates and rarely had to wonder about the next stages. Great value for money, would highly recommend.


Dobbo

DobboCaloundra

  • 2 reviews
  • Verified customer

The wait was worth it !!

published

Very happy

published

Very happy with poolfabs work. Everyone helpful and always happy to respond . it was never a problem to ask a question(Sarah always happy to help) and would definitely recommend them to anyone. Very informative at handover. overall vey happy

Sydney Gal

Sydney GalSunshine Coast

  • 3 reviews
  • Verified customer

new owners are great

published

we originally purchased our pool july 17. the start of our build was not ideal with a lot of miscommunication and confusion. the new ownership saw a change in our experience from the get go. sean and chris both came to meet us in our yard and listened to all of our points and concerns. kept us updated and stuck to the schedule. highly professional and caring. they managed to get it finished before the start of school holidays as originally promised by previous owners. kids have lived in it over the summer. highly recommend the new owners for a smooth build.


Dont believe a word of it. Do your research.

published

Communication was terrible from start to finish. Coordination of job terrible. Tradesmen often turning up not knowing what they were supposed to be doing. No supervision of work done. Poor quality work, difficult to communicate with to rectify problems. Over priced. Do your research and try and find an independent person who has built with this outfit lately and ask them.


Agree with the previous review

published

Paid Poolfab $3000 to desgin a pool with a specific brief. Their design was over the top and did not suit our environment, when we expressed our view they took 4 months to come up with a second design. This design was thrown together without much thought or design, just a good computer program. We asked for a portion of our money back and were told NO! We are now very happy with the pool builders we engaged to build our lovely pool.


elsie99

elsie99SUNSHINE COAST

Not a happy experience

published

I recently had a pool built by Poolfab on the sunshine coast. There really wasn't much that went right. Very unhappy experience. I would not recommend them to anyone and I cant understand why all their staff (except office staff) and tradies are so rude. Very disappointed and wouldn't engage them again.
nothing
Many mistakes and rude staff


Beatiful new pool for my family

published

We have just had our new pool built by Pool Fab and we wanted to express our gratitude towards their team for their great effort. Pool Fab helped us all the way along the construction process and any questions we had were always answered very quickly. Highly recommend this company.
Easy, reliable, value for money.

Questions & Answers

MAD992

MAD992asked

Hi Guys!
I am thinking about a pool at the moment and was wondering if anyone else has used any pool builders on the sunshine coast good or bad, please let me know!

1 answer
MAD992
MAD992

Well I took the plunge and picked a company called Spracon , the owners name is Cec Seaton and he is good to deal with ,our pool is great very happy thanks Spracon. Any body on sunny coast look him up he is honest and not greedy as I am told a lot of pool guys are. cheers


Get an answer from our members and Pool Fab representatives

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