Poolrite
Verified3 reviews
Customer service was top-notch – Customer service was top-notch. Helped me find the exact spare part I needed quickly and fluently. Anyone looking to order pool products online- I would recommend them over any pool shop.
terrible product – I purchased a poolrite gemini twin, it has been replaced 6 times, I keep getting told it is a problem with the mother board, it is broken again, not going back for number 7.
- Warranty Claim Made: Yes
- Purchase Type: Pool
Excellent Service and Follow Up – Placed a warranty claim with Poolrite relating to a pool pump I had purchased 2 weeks ago. I registered a claim at 8:00pm and received a call at 9:00am the following morning from Sabrina who was very helpful and said they would replace the pump straight away. On their website they maintain they will contact you within 24hrs of registering a warranty claim and this was certainly the case in this instance. They even provided a return postage sticker so I wouldn't incur any extra expense. Well done Poolrite.
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