Great Service and Beautiful Floors
Dealing with everyone at Precision Flooring was an absolute delight. They couldn’t have done more to help make what can be a stressful part of a reno as seamless as possible. Deliveries were on time, the installer was excellent and post installation they are still very happy to come back and finish installing skirtings which were delayed due to us,
not them. That’s the kind of support you need in a reno. They understand not everything goes to plan but they work in with what the customer needs to end up with a beautiful looking floor which we l...
Potentially a great floor, but installers let it down
Had PF supply and install an expensive timber floor. After installation there were dark spots where extra glue was injected, and dark stains along joins. After many months, many phone calls, and many broken assurances, repairs were carried out. The dark spots are gone, but the dark stains along joint lines continue to reappear. As the heading suggests, it could be a great product, but installation and follow up does not match the hype.
- Verified customer
A very Professional Service and Experience
As a builder I have dealt with many flooring companies. With a tight schedule and a high end architectural home, precision flooring really stepped up to the mark on our project. Its hard for a flooring company to guarantee constancy with a natural product and on our project we found a few boards didn't quite fit in with the overall look we were trying to achieve. Precision flooring were quick to replace these boards and went above and beyond to provide us with a high quality finished floor that looks spectacular! Not only did we have a pleasant experience, our clients were very happy too.
Thank you for the great work!
- Verified customer
So pleased I chose Precision Flooring
Flooring was a big decision in my overall renovation and I am so pleased I chose Precision Flooring. They totally lived up to their name, and focussed on the detail, making sure the prep work was perfect before they even started to lay the floor.
Once their part was finished, there was one board that looked like something spillled onto it. Aidan from Precision Flooring took one look at the photo, agreed and was quick to arrange for the board to be replaced. I am one happy customer and love my floor.
Thank you Precision Flooring team superb job!
Professional and skilled
Buying a new floor is very challenging. Different companies give such varied advice, with very varying quotes! But Precision Flooring is a highly professional outfit, who take into account all the different aspects of your project. Most importantly, they do not cut corners so the final product is outstanding in its workmanship. Our beautiful new floor is made to last. Their project manager, Bruce, is a very competent and able tradesman who finds a solution to all emerging problems! I can not recommend them highly enough, having considered many of their competitors.
Beautiful Product Amazing Service
After trying to find the ultimate timber flooring company we came across the Precision Flooring showroom in Surry Hills. From the moment we walked in the door we knew we had found the right place. They had an amazing display and all the products were absolutely beautiful. After accepting the quote the level of service and workmanship was second to none. I could not recommend them highly enough. Thank you for an amazing job!!!!
Precision Flooring were the worst company I have ever dealt with - go elsewhere
We had Engineered European Oak floorboards supplied by Precision Flooring Surry Hills. Whilst the floorboards in their showroom in Surry Hills looked great our boards looked anything but. The boards were not sealed properly and were dry and stained and marked instantly. The felt scratchy, splintery and looked awful. I have many photos but am unable to upload here. Precision Flooring refused to take responsibility even though they agreed the boards looked awful. It took 6 months and finally taking them to an arbitration court to fix up the m...ess they created in the first place. Our boards look ok now but the punishing process of getting these people to finally do the right thing was exhausting and the last thing we needed at the end of a 9 month renovation
Do Not Use This Company - Poor Workmanship & Poor Service
We chose this supplier even though they were the most expensive out of the 6 quotes we received believing that the more we pay, the better the product, quality and experience. How wrong we were.
Floors installed Aug 2014 with 20 year warranty on boards.
8/2/15 (6 months after installation) - advised Precision that the finish on some of the boards was peeling off.
The above mentioned floor boards were replaced.
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