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The new flooring looks great
The Team of Mark and his offsider were very helpful and professional when laying the flooring,
The salesman Costa was great, when he visited he had additional choices to the ones I had selected instore, this made selection much easier and I made a better colour choice for the room.
Fantastic Customer Service
Had a great experience with Andersens Maryborough Qld starting with great customer service which included very knowledgeable assistance. Also professional installation with excellent results. All round fantastic job. Would recommend.
Love our new carpet!
The team at Andersens Maryborough were professional in every way. Not only are we delighted in the result, but the process was smooth from our initial consultation, carpet selection that suited our unique situation, to payment process to removal of unwanted carpet to the laying of the new carpet and vinyl. The team was so easy to deal with, reliable and courteous, and they left our premises in perfect condition with only one very tiny mishap (a barely visible staple scratch from the old carpet during removal) that was reported to us promptly.
The complete service from carpet selection to installation was a breeze great communication and everything done on time and installed as per agreed time.
Highly recommend Jimmy, Gaylene and the team at Andersen's Helensvale
- QLD, Centenary
Professional and competitive price
David and team at Andersens Sumner Park were very responsive and professional. Their pricing is competitive and their serviced is par none of their competitors. I have used them many times for various projects in the past 5 years and they have always provided quality products and workmanship
- QLD, Dalby
They did an exceptional job at my house!
These guys put new floor coverings across 80% of my home.
We were pleased with the quality of the finish and the professional interactions we had with the business and their laying team. An awesome experience from start to finish.
- QLD, Gladstone
We can’t thank everyone at Andersens Gladstone enough for the wonderful work done on our floors! From the staff to the installers we couldn’t have asked for a better outcome! Highly recommended them!
The men were amazing and second to none in the laying of our carpets and friendly and happy a joy to deal with. Well done on all of it, very professional
From start to finish they were very helpful with there ideas and suggestions Simon and there team were very friendly and helpful would recommend theme all ways and Ill be doing further business with them the contractors that did my place were great as well had quotes from others that were cheaper bur still went with Andersons just because of the service
Amazing service and very happy with our new Flooring!
All the team at Andersen's Loganholme were a pleasure to deal with. They were extremely quick to arrange measurements, quoting and installation. I trusted their advice and tips and am so glad I did. Made choosing the carpet easy and we love love love the new floors. They look awesome and feel so great under your feet. Extremely happy clients. Thanks guys! I have no doubts we will enjoy the look and feel of the new flooring for many many years to come.
Great service and attention
We have had new carpet into our home and from time we started looking instore to completion has been very positive. Donna was fantastic at helping selection, coming out to our home and making sure all was done correctly thank you for a much smoother experience than previous carpet installations!
Just had the upstairs area of our home recarpeted. The process was very easy right from the initial quote to installation. Everything was done as promised, on time and professionally. The carpet layer himself was awesome! Very quick, tidy and thorough.
Thank you for such a great job. I am thrilled with the final look!
- QLD, Centenary
Replacement of carpet in 2 bedrooms
The staff were cooperative, both office and the two people who laid the carpet. The finished product we could not find a fault with. David the salesperson we found easy to communicate with also.
So happy with our new flooring!!!
Fantastic job! Customer service was outstanding, so helpful and thorough knowledge of their stock. The installer was incredible, so friendly and helpful and such a hard worker, job was completed in a single day and looks amazing. Can’t recommend them highly enough, so pleased with our new floor!! Thank you!!
- QLD, Toowoomba
Terrible carpet and terrible customer service
This was the second time we used Andersens Toowoomba to install carpet, this time to our loungeroom and bedrooms. We asked for the same carpet (racing silks) that they installed in our previous house. Apparently it wasn't available, so they sold us (Belcanto) and assured us that it was of the same quality. The carpet is junk. It quickly flattened and compacted and turned hard in traffic areas unlike racing silks. Andersens assured us that they would take care of us. After long delays and many failed promises, they eventually arranged for the re...p from Feltex Carpets to attend and "assess" our carpet. Surprise surprise the report stated that the carpet was performing within tolerances and wasn't defective. Andersens then completely ignored us. Never mind all of the promises given by Andersens, their reputation to take care of customers. Never mind that the product did not match the quality of our previous carpet as promised. They got their report back, and that was it. Several different "managers" ignored our complaint. Staff gave promises for calls to be returned which never happened. What a huge insult and let down. Would never use them again.
Questions & Answers
Hello, I am overseas, do you have another phone no? 13 numbers cannot be called.
i would like a quote on some carpet.
Hi Gaille, if you would be able to let me know the nearest suburb to the property you are enquiring for I can give you their direct number.
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