??!

Reviews

Review distribution

5 star
49
4 star
0
3 star
3
2 star
1
1 star
18

Corey L.

Corey L.South East Queensland, QLD

False advertisement

published

This company post all over the net price match guarantee and best price is a complete lie if you want a decent job and great price dint use this company


Wendy F

Wendy FSouth East Queensland, QLD

  • 3 reviews
  • 1 like

No follow up

published

These stains started appearing on our newly laid carpet, three years ago. Nothing has been spilt, these rooms are closed off most of the time. Andersen’s have looked at the stains a number of times, even sent out a inspector but they never follow up with us. We get it cleaned, they go away and then come back. We spent a considerable amount of money on our carpet and it’s awful. We don’t have any kids living at home, just the two of us and are very house proud so to have this happen has upset us. We just want it replaced by Andersen’s.

Job Satisfaction

Lilly

LillySouth East Queensland, QLD

  • 3 reviews

Amazing and outstanding services - NORTH LAKES ANDERSENS

published

I would like to thank North Lakes Andersens for their excellent services in installing both our shutters and curtains. Shutters were installed first, great quality, giving that classy look. Now, the curtains with the help of Allison brought everything together. Allison was very helpful, understood what was discussed helped in getting exactly I wanted. She made everything easy and I could tell she knew her job very well. Installation was easy and quick and the finished look- impressive!
I would recommend North Lakes Andersens to anyone who needs services like that and yes, I would use them again if I ever needed something done.
Thank you.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Andrew

AndrewSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Great product, excellent staff

published

Staff (especially Daniel) at Ipswich store were excellent. Explained everything and always happy to help. Installation was quick and professional and all done for a very competitive price. Highly recommended.

Job Satisfaction

Hobbit25

Hobbit25South East Queensland, QLD

  • 10 reviews
  • 11 likes

Zero service

published

Contacted Maroochydore store for measure and quote, they wanted me to go to their store (hard to measure our rooms in-store). Said they couldn't to come to us (no vehicles) and referred us to their Noosa store, who made two appointments and failed to show up to either and no apology or even contact.


Barry and Noreen

Barry and NoreenSouth East Queensland, QLD

After a Criminal smash a window and contaminated our carpet and stole our prized possessions

published

Caloundra Andersens staff were caring and extremely help full, the quality of care and assistance were above our expectations with no pushy sales people just smiling happy people that made us smile and happy after our loss.
We cannot speak more highly of the staff.
The carpet was laid on time and so well by Peter the carpet layer.
Thank you andersens

Job Satisfaction

Chrischri

ChrischriSouth East Queensland, QLD

  • 3 reviews
  • 2 likes

Good product but customer relations let them down.

published
Job Satisfaction

Lily Bummy

Lily BummySouth East Queensland, QLD

  • 2 reviews

Great product, great service

published

It was a great experience having timber floor done by Andersens Helensvale. I email them and Gaylene measured my house and quoted on the same day. Mark who installed them was very professional, neat and tidy and did an excellent job in a quick amount of time he did it.

Job Satisfaction

Glenn K

Glenn KSouth East Queensland, QLD

Excellent customer service

published

I recently had to have two seperate properties carpeted, I was fortunate to have Erica from STAFFORD as my rep she was very helpful and a pleasure to work with and will definitely use this store and Erica for further work

Job Satisfaction

Anderson’s Burleigh

published

From the minute I walked into the showroom I had a great experience from Terry. He was very informative about the products. My room was measured and quoted on the same day, and laid just days later by a very polite and experienced layer. I would highly recommend Anderson’s at Burleigh.


Great product, great service

published

The product and service provided by Andersens Coorparoo was wonderful starting with the original quote: professional and prompt, through to the laying process - also very professional, friendly and helpful. I am very happy with my new carpets.


S. Olave

S. OlaveBrisbane

Very happy, customer service is fantastic!

published

I am in progress of floor renovation and have been very happy with Andersons Coorparoo. I've had prompt replies for quotes and polite helpful answers with my many questions.


Pauline

PaulineRangeview

Great Service

published

Lately I have been very disgusted with lack of service and follow up from local business, but recently I had occasion to need new carpet and went into Anderson Atherton, and I am ever so pleased I did. The service in store, the time promised to measure and quote, the phone calls setting up for the laying, were all said and done on time, on price, and all with pleasuring phone calls. I could not speak highly enough of the service and attention I received from Andersons Atherton. The carpet I had laid is the most beautiful to walk on walk on. This is the third time I have purchased something from Anderson and each time the experience has been wonderful. I wish ALL businesses had Anderson work ethic.


Fantastic

published

Special thanks to Daniel Frunks Bundamba store awsome service throughout the whole process from start to finish. Shane and Sherylle.


Jensie

Jensie

  • 2 reviews

100% Satisfaction.

published

From meeting Jorg at the Showroom, Mark and Liam the carpet installers nothing but professionalism, obliging, and caring team. 100% Satisfaction.

Vic

VicToowoomba

Extensive knowledge

published

Toowoomba store manager Jay Anderson has an extremely wide knowledge of all aspects of flooring, and was able to give excellent advice to a range of queries. I happily recommend this store.


Sarah S

Sarah SBrisbane

Great company to deal with

published

Greg and the team at Anderson’s Stafford have provided faultless service and competitive pricing on numerous projects for us over the past 10 years. We recommend them often to all our family and friends. Great company to deal with.


The best service the best prises and products.

published

Greg and soula and their team offer outstanding service prises and products . I have used them on high end homes and townhouse projects and would not USE anyone else


Jules

JulesBrisbane

Karndean Bathroom Renovation

published

We have had Karndean vinyl flooring placed over our dated bathroom tiles and are pleased with the result. Andersens Coorparoo were excellent - Jessica with the quoting/measuring and Robert who was experienced with this product did a superb job. The finished look helps bring the bathroom into the 21st century and the new floor is waterproof and easy to clean.


Carpet and Laminate Fooring

published

Page 1 of 4

Questions & Answers

Catchy

Catchyasked

Hello, I am overseas, do you have another phone no? 13 numbers cannot be called.
i would like a quote on some carpet.
kInd Regards
Gaille Doust

1 answer
Andersens
Liam K.Andersens

Hi Gaille, if you would be able to let me know the nearest suburb to the property you are enquiring for I can give you their direct number.


Get an answer from our members and Andersens representatives

Details

Andersens Window Furnishings

Andersens Window Furnishings

1 review
Andersens Tile Flooring

Andersens Tile Flooring

No reviews
Andersens Vinyl Flooring

Andersens Vinyl Flooring

2 reviews
Andersens Wool Carpet

Andersens Wool Carpet

No reviews
Andersens Carpet Flooring

Andersens Carpet Flooring

4 reviews
Andersens Bamboo Flooring

Andersens Bamboo Flooring

1 review
Andersens Cork Flooring

Andersens Cork Flooring

No reviews
Andersens Timber Flooring

Andersens Timber Flooring

1 review
CategoryServices and Blind & Shutter ShopsServices and Tiles, Vinyl & Laminate FlooringServices and Tiles, Vinyl & Laminate FlooringServices and Carpet FlooringServices and Carpet FlooringServices and Timber FlooringServices and Timber FlooringServices and Timber Flooring

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.