Andersens
4.6

577 reviews

PositivevsNegative
90% · 51852 · 9%
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Job Satisfaction
4.8

Reviews

577 reviews
robycul7
robycul7
  QLD, Atherton

After sales service - Non existant

After sales service is non existant. I will never use Andersons Atherton again. After contacting Andersons twice regarding vinyl planks that were lifting they eventually sent out a young person to ‘assess’ and prepare a report. Oh please!! A waste of time and a report that was rubbish making unqualified comments saying I needed a plumber (location where there is NO plumbing or water of any kind). The length they went to just to do nothing was very disappointing. Twice Ive had them ‘assess’ issues, and both times a waste is of time and effort. Show details
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Meredith Howse
Meredith Howse2 posts
  QLD, Stafford

Would recommend

My new carpet looks amazing. Alessia from Andersons Stafford, made it easy to choose the perfect colour and style to fit within the budget. The installers were on time and professional carpet contractors. Show details
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Tin
Tin2 posts
  QLD, Aspley

Fantastic job

I don't think there is anything that Donna doesn't know about flooring! Amazing job with amazing service. Show details
Jacki H.
Jacki H.
  QLD, Stafford

Fantastic new floors

Very happy with our new floors. We had a tight turn-around between tenants and Gretchen went above and beyond to not only get new floors down but ensured the design and colour looked great too. Thank you to Gretchen and the team, highly recommend. Show details
Lisa
LisaSouth East Queensland, QLD
  QLD, Caloundra

Best in the business

Daryl is a king, best person to go to for your flooring and plantation blinds! Super easy, honest and such a good dude Show details
Lynda R.
Lynda R.South East Queensland, QLD
  Verified QLD, Stafford

A happy customer

Knowing nothing about flooring and wanting to replace an old carpet, I was grateful for the advice and suggestions offered by Alessia Tripi which have given such a beautiful result. The service from Andersens was professional, efficient, friendly and the work was of a high standard. I would definitely use them in the future and family and friends have already said they would choose this company when they need new flooring. Thanks Alessia and the team from Andersens Stafford. Show details
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KateR
KateR2 posts
  QLD, Stafford

Great experience - 10/10 customer service

Great customer service - Alessia T was wonderful to deal with, extremely helpful and responsive. Product is great too. Really quick installation. Show details
Chris
Chris
  Verified QLD, Toowoomba

Professional and friendly

From the start of our flooring plans with the staff at the office to the final product with the flooring tradesman..............the job was seamless, looks amazing and I cannot thank all involved enough for their professional endeavours. Show details
Anqca N.
Anqca N.Far North Queensland, QLD2 posts
  Verified QLD, Atherton

Great company to deal with

Mike and Michelle were professional and friendly as they laid our carpet. Anne in the office was a pleasure to do business with. As seen in photo, even our chihuahua watched with interest! Lol. Thanks guys. Show details
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Suresh I.
Suresh I.3 posts
  QLD, Stafford

Trust

I recently changed my carpet to NDF Cascade Kerney flooring. After getting some cheaper quotes which skipped the critical process of laying the planks, I approached Anderson flooring in Stafford. Erica and Matt both spent considerable time convincing me not to go ahead by skipping the hard underboard laying and were kind enough to offer me fair pricing. I was physically present throughout the process of laying the planks and the professional flooring guys Mark and David did an exceptional job. I will have no hesitation in recommending Anderson Flooring for their friendly, fair, and honest dealings. Show details
Andrea F
Andrea F
  QLD, Wynnum

New vinyl planks

I would like to thank the team at Andersens for my beautiful new flooring. From the initial visit from Alan for the measure and quote, the service and products they offer are exceptional. The tradesmen involved in removing the old flooring, and installing the new flooring arrived on time, were courteous and very professional. I can't recommend Andersens at Wynnum highly enough. Show details
Carol A.
Carol A.
  Verified NSW, Gosford

Timely, efficient and friendly service, very reasonable price & good work

Excellent job. Timely, efficient and friendly service, very reasonable price & good quality workmanship. Good communication and the product provided was as discussed.
Highly recommend Lee and the team. Thank you! Show details
Vanessa S
Vanessa SSydney, NSW
  QLD, Wynnum

Quick and easy project

Very responsive and great communication. Super quick turnaround. Thank you! Show details
Christina F
Christina F
  QLD, Wynnum

Fabulous Flooring

Fantastic communication, great price and fabulous install team. Second time we have used this local business and wouldn't hesitate to recommend to others. Very happy with our new floors. Made an amazing difference in our unit.
josh
josh
  QLD, Wynnum

Excellent

on time and finished before schedule. carpet looks excellent. Workmanship is excellent. Show details

Questions & Answers

Keith P.
Keith P. · Andersens

Has anyone installed timber floorings with Andersens in Canberra ACT? Looking for a quality check on product, (surprise) adjustments to quote service and any complaints resolution experience. Thanks

Netty
Netty · Andersens

Do you sell outdoor plantation shutters?

DPZapp
DPZapp  

We have ordered ours from the showroom in Dalby, Qld.

Athena M.
Athena M. · Andersens

Do you charge to remove & remove free move bed chest of drawers.?

Wendy F
Wendy F  

No they didnt

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Details

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CategoryCarpet Flooring Companies, Timber Flooring Companies and Tiles, Vinyl & Laminate Flooring CompaniesCarpet Flooring Companies, Timber Flooring Companies and Tiles, Vinyl & Laminate Flooring CompaniesCarpet Flooring Companies, Timber Flooring Companies and Tiles, Vinyl & Laminate Flooring CompaniesCarpet Flooring Companies, Timber Flooring Companies and Tiles, Vinyl & Laminate Flooring Companies
Flooring Offered Carpet, Laminate, Tiles, Timber and VinylCarpet, Laminate, Tiles, Timber and VinylCarpet, Laminate, Tiles, Timber and VinylCarpet, Laminate, Tiles, Timber and Vinyl
Awards 2023 and 20242023 and 20242023 and 20242023 and 2024
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