- Verified customer
Great Service and a Great Product
We have been happily living in our Precision built home for over 4 years. My memory of the design and build process is positive and that they understood our budget and design expectations. We would always recommend Precision to anyone looking to build a home that needs attention to detail and great design.
After 4 years we did however notice that the underside of part of the sunshade extensions over our 2nd storey windows were drooping. As testament to Precision's desire to be known as quality builders it took one email and in less than 3 days the problem was fixed. I am quite sure that many other builders would have disputed the problem to be their responsibility after 4 years but not Precision.
- Verified customer
Best decision we made
We made the decision to build with Precision Homes after we went to their display home and met William. My husband and I always thought building with them would be way over our budget but after talking with William we realised we were wrong. William and Simone knew what we wanted and were always so honest and open about the cost of things.
William is so creative and talented at what he does. We are very thankful that we went to Precision as we have an award winning house. Our house won best kitchen in SA in 2017, which is something we are v...ery proud of. Everyone at Precision are so professional and helpful. Luke, their supervisor went above and beyond. He was always on the ball and sorted out matters as soon as possible. He was always available to talk to and made our building experience a good one. The tradesmen they use are also very professional and work to a very high standard. Having built before we really noticed the high quality and professionalism of Precision Homes and are very thankful that we chose them to build our beautiful home.
- Verified customer
Poor customer service
We started off being blown away with beautiful promises from the very beginning. However, that did not convey in reality. We were constantly being told how BUSY they were and always felt second to their other clients. We were also constantly being told how busy they are with their multimillion dollars projects, making us feel our home is little to nothing. A month and a half post handover with all money paid to Precision, repairs and jobs are constantly being chased by myself and my husband, and no surprise we were responded to how busy they ar...e once again. We have personally gone through a regretful decision to have build with Precision homes. I will continue to give further updates on our pending repairs, not to mention on my experience on how insulted and upset I felt walking to their office a few months ago, pending a big disappointment in our home progress at that time.
- Verified customer
Fussy Customer, Extremely satisfied
I'm usually wary of reviews written online, I often wonder if they were written by friends or family. So I am going to contradict myself and write about our experience with Precision Homes.
We did the usual sifting through land developments and because we had a vision and concept in our minds, decided to go with a custom builder. We went to the usual custom home builders and had even signed up with preliminary soil tests with another custom builder whom has some impressive display homes. We even spent some time sitting down and going through o...
- Verified customer
Perfection is what they claim to be their standard, exceeding customer’s expectation is what they do
If you plan to build a house, I would not recommend Precision Homes, I would INSIST that you go with them. These are the reasons why:
We shortlisted 3 luxury custom builders and went for their free design session, this is where William and the Precision Homes team set themselves apart from the rest:
William was one of the two builders that were very willing to consider our circumstances and tried his best to get a concept design to us as quickly as possible. This include meeting after hours. With their electronic designing format..., Precision Homes had the clear advantage of being able to tweak the designs in real time during our design review. When we saw the first design concept, we connected with it straight away and I loved it. They were also the only builder that managed to tick every box on our brief (one builder was dropped after the first design draft). By the time my wife went into labour, we had already had 2 design sessions and had got 95% of the design decision made! Pricing: Once the design was locked in (and we had a few revisions to perfect the design, which, unlike another builder only gave us two free design session before trying to get us to go into pricing), we went to pricing. William had advised us on a rough per square meter rate when he first came to look at the land with us and we had based our design and rough selections on that. When the pricing came, he managed to get the per square meter rate under what he originally quoted! This quote was inclusive of everything. Now this was very impressive as another builder said to us they could meet our budget when we first went to them, but not only did they blow the budget, they said we had to fork out an extra $100K for basic things like air conditioning and flooring, as they were not included in their per square meter rate. So if a builder gives you a per square meter rate, don’t worry about what that includes because they will tell you all the expensive stuff that’s included, but it’s the things that are not included that will sting you!
- Verified customer
It doesn't get better than this
If you are looking for a builder who actually cares; you just found them. Our home was designed and built by the team at Precision Homes incorporating our own ideas - William and Adam improvised and made insightful suggestions to create exactly what we wanted. Luke did a fantastic job pulling everything together and chasing up all those little things that make such a difference. He was approachable, always easy to reach and made a huge effort to keep everything on track. You want someone who will look at things and say "if this was my house…."...I think that's what makes this company special. The suggestions along the way and the trust with which everything was achieved was exceptional. The few minor issues that came up after handover were fixed proactively and without hesitation (thanks Steve). I cannot compliment them highly enough…. And arguably the thing that stands out the most? Everything was completed three months ahead of schedule. How often do you hear that!!? Thanks everyone, we'd do it all over again with you. Alison & Rod - first time builders (Netherby)
- Verified customer
We now have our dream home - Precision Homes made it happen!
We received the keys to our new Precision Home in November 2016. Here are my thoughts on this – it’s a not short, but hopefully helpful. However, if you are just looking for quick answer as to whether you should build with Precision Homes, the answer is an absolute YES! We are extremely happy with the end result and our choice in builder and I’m sure you will be too.
Having built on two previous occasions (and swearing I’d never do it again after both!) I’m familiar with the basic process and many of its challenges. My previous builds wer...e simpler and with “project builders” but council restrictions meant our two storey house would need to be a little non-standard and require a custom builder this time around. After much research we narrowed it down to three companies, then after meeting with the Medallion architects (who made us feel like they were interviewing us to see if we were good enough for them) we dropped that to two. We were very impressed with how much Precision were willing to do without having any sort of initial commitment from us. They listened, managed to avoid raising eyebrows at our long and changing “laundry-list”, were both professional and down-to-earth at the same time and came back with some very cleverly designed plans (that have turned out to work very well in real life). Given the high level specification on the home, we felt the quote was also quite reasonable and that combination made our decision of builder much easier and we signed up. People will tell you that building a home is a sizeable investment in both time and money. The money part is easy to understand (despite always being more that you think), but the time part is also very significant and should not be underestimated. You will spend literally hours and hours (and hours!) thinking, meeting, talking, choosing, re-thinking and going slowly insane with it all. Spending all your precious time with a difficult builder who makes it harder than it should be is a horrible waste.
- Verified customer
Perfection really is their standard!
When we decided to build a house, we did a lot of research, starting with your average mass-builder to the high-end boutique builders. We narrowed it down to a selection and approached them with our project specifications. When we got the quotes back, it was evident that once they ticked the items we wanted off the list, there was little price variation between the boutique builders and the mass-builders. Although the price difference wasn’t significant it was obvious that the quality would suffer if we went with a mass-builder. We also found t...hat the high-end builders were trying to tell us what we want, rather than actually listening. They were obviously trying to make the project easier for themselves by steering away from custom building, and back to familiar designs. What set Precision apart, was that they were all about us from the start. Put simply, they listened, and they delivered. We were very particular about the quality of the structure and finishes of the house. They accommodated all of our requests, some of which were not the standard off-the-shelf products. There was no hesitation. Every little idea that was on the specification list was not only materialised but also improved. The design team, Adam and Geoff did a wonderful job at bringing our dream project to life. William, the owner of Precision, is very passionate about what he does and has a great depth of knowledge and expertise. He definitely has a talent for building beautiful, functional homes. He can visualize the project from the beginning and really brings your ideas to life. His passion shows. William takes the Precision motto very seriously, ‘perfection is our standard’, and you might just find him wandering around your slab early on a Saturday morning making sure everything is just right! The quality of the work was outstanding. They do not take shortcuts. The building inspector was very impressed, he had not seen such quality for years. He said that Precision were going above the requirements and that we were getting very good value for our money. The house was built on time and without budget blowouts. We’ve been living in the house for eight months now and it is truly a customized, tailored house for our family that is as functional as it is beautiful. We wouldn’t change a thing.
Great Build Experience, Excellent Build Quality
I will strongly recommend and have recommended Precision Homes to those looking to build. From the initial meeting when we were looking for a builder, it has been a great experience and William was straight forward to work with. The quality of the quotation was the best that we have seen amongst five different building companies that we were in discussions with. It was pretty evident from the details of the quote that the there was a lot of effort put into the design and quotation stage prior to contract, and we can enter into the contract with...a really high degree of confidence of pricing, variations arising from selections aside. As it turned out the final pricing, less variations due to our changes in selections, were pretty much spot on to the original quote. Our project involved more than just the house and also the perimeter concreting and the fences, pretty much a home ready for moving in except the landscaping and soft furnishing. The house was designed to take advantage of the orientation of the plot, with natural cooling where possible and this really became apparent after we moved in when Adelaide had three separate heatwaves. The little touches and nuances of the design showed up after moving in, such as the near total isolation of noise between both upper and ground floor. All the tradesmen were first class. The tilers and the electrician were especially fastidious, with quality work throughout and really pleasant to work with. We ended up with a beautiful home that is well designed and constructed, and with minimal maintenance issues such as minor cracks even as the house settled in and experienced heat waves in the first 3 months. Throughout the build process we were treated well by everyone at Precision, from William through to the supervisor Luke, admin manager Simone and Judy, accommodating all our changes without fuss, and very often with suggestions on what we can do to save some money and yet achieve the desired effects. Given the amount of work related travel that we have, some communications difficulties are expected but it was all handled well through phone calls and emails. We are glad to build with Precision and are happy with the final product. It was a punt as we did not know anyone who had built with them other than a work colleague who had yet to start the building process, but we went with our instincts and our experience engaging William throughout the initial quoting process and the end results speaks for itself! Frank and transparent dealings, excellent build quality priced very fairly
Would definitely build with Precision Homes again
I would (and have done on several occasions), recommend Precision Homes to any one looking to build.
I have worked for three major Building companies in Adelaide and I guess that qualifies meto be able to make a reasonably accurate assessment of Precision.
The stories of nightmare experiences abound; but we have only good things to say about our relationship with Precision Homes.
Our project was by no means straightforward, involving a footing system that deviated from the norm, due to specified levels particular to 2nd Creek flood zone...s. The tradesmen were all first class and we have ended up with a beautiful home. However the most significant thing as far as I am concerned is the gracious way we were treated (not withstanding the many changes we made) at all times. Once the house was completed the 'little' things that needed to be rectified were all addressed with expediency. Reliable, friendly, capable builders
Precision Home - second review following contact from Precision
Ok, so following my first review, which I cannot edit as it is "7 days old" event though it is only 6 days (must be a system thing?) I am pleased to say we have had an urgent response to our Maintenance list and they have committed to sending 4 different Contractors enmass on the 2nd September, lets hope everything goes well
When Precision contacted me on the 30th August they were very upset and we debated, some things we agreed, others we did not, on positive elements of the build process that I had not commented on in the first post
I do st...
At the start of 2008 we bought 353 square metres of land (9.5m frontage) on which to build our first home. We designed our own floor plan on paper and used Google Sketchup for 3D modelling. We then approached many of the big SA builders such as Hickinbotham, Longridge, Format, Fairmont, and Rossdale to name a few, and researched many more.
The problem we found with all these builders is that, despite their claims, they weren’t very ‘flexible’. We found that they won’t allow you to use your own design, rather they want you to pick a floor plan ...
Honest and Exceptional Quality
Myself and my partner had architectural plans designed and were looking for a builder who was experienced and flexible enough to build to these plans. We were delighted with the level of service and communication, especially from our site supervisor [name removed] who we had contact with on a fortnightly basis.
The team at Precision are very friendly and luckily you don't get lost in "big Company Syndrome" where it never gets followed up...
Another thing I really liked about Precision was that we had direct contact with the Supervisor, so we ...
Achieving my Design, Budget,Expectations.
I approached Precision Homes through their website about 18mths ago after reading the Reviews on here regarding a Quotation for a Home that I had designed to fit our block and emailed the plans to them.
Within a few weeks I was contacted by The Sales Consultant [name removed] and a meeting was arranged to discuss our needs in regards to finishes and to discuss the plans.
About four weeks later they had a Quotation ready for me to look at and a 3 dimensional model of my design on the computer to allow us to walk through the home and see wh...at it would look like and we went on a tour of a home that was nearing completion to get a feel for the Quality they strive for. We happily signed a contract that was based on their silver & gold selections which was well below all estimates I had received from a few volume builders for my custom design. We then visited a lot of other builders show homes and borrowed an idea from one to incorporate a dressing area between the walk through robe and the bedroom and they happily added this to the design and submitted to council for Approval.
Great Build with Genuine Service
I have just moved into my house built by Precision Homes and i can't fault it.
It is rare to find a builder so committed to ensuring everything is followed up and completed. Our maintenance list was small but this builder ensured it was completed in a reasonable time and that we were happy with the results.
Our house design is unique and we initially contacted a few builders to help us but they were not willing to "think outside the square" and change their floor plans to suit us (without a massive fee!!) with Precision it was a blank canvas and we worked our plan from there.
I have recommended Precision to my friends and hope they find the experience as enjoyable as we did.
Flexible builder that delivered the end result we wanted
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