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Precision Pools

Precision Pools

2.3 from 12 reviews · View Statistics
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Reviews

2.3
12 reviews
  • Value for Money
    1.0 (1)
  • Cleaning & Maintenance
    3.0 (1)
  • Product Quality
    3.0 (1)
  • Return Claim MadeYes (0) · No (1)
  • Warranty Claim MadeYes (0) · No (1)
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Pirate Rugby
Pirate RugbySouth East Queensland, QLD
  • Verified

Get everything in writing

published

Ensure you have everything crystal clear in writing at the beginning. Plumber and office lady were lovely, but overall we would not recommend Precision Pools to anyone. Skimmer box even looks to be at wrong end of pool - yet likely my fault for assuming they knew what they were doing and didnt specify it harder in writing. Filter was placed where we were not expecting it. Cheapest is never the best and we regret using this company. They were only less by a grand but it cost us more in other areas. And their sales guys don't appear to speak with their operations team. Sorry guys, but a disappointing experience overall.

Value for Money
1/5
Cleaning & Maintenance
3/5

Not Worth The Risk

published

Pretty lousy company really. Lousy communication, lousy workmanship and lousy problem solving. It’s not worth the risk using this company, when spending so much money. For a company that employs liars who cheat their way through the job!

Typical workmanship from Precision Pools. It’s a risk to use them! Using tape rather than glue! The piping blew off because of the tape!

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How did we live without a Pool ...

published

Very happy with Pool - reasonable price and great workmanship - can highly recommend....... Good comms and found them to be happy to make ' changes' .... Also great advise on maintenance of the Pool.

jeepo
jeepoGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Spa Advice

published

Always look to suupliers and get a second opinion re Spa problem issues..I nearly spent over $1000.00 until I got a second opinion,which ended up costing nothing other than re booting the unit!

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KAC
KACSouth East Queensland, QLD
  • 3 reviews
  • 2 likes

Would not recommend this company

published
Nicole McC
Nicole McCBrisbane

Can’t even get a call for a quote!

published

We went to the pool show in May and spoke to them in detail- the promised to call post show and didn’t. We followed up but clearly too busy to want to build pools! Now I see they are exhibiting at the home show! Why bother - when you can’t support the business?! Money to spend but they don’t want it! How would they be building your pool? All show, no substance.

ADChallenger
ADChallengerBrisbane

Highly recommend

published

Very friendly & professional . Dan was very thorough & helped out far beyond the pool build with other aspects of our project . The kids couldn’t be happier with the addition of their own play area in the pool . We will recommend you guys to everyone .

Hollie
HollieSouth East Queensland, QLD
  • 6 reviews
  • 1 like

Professional and Reliable

published

From the quoting process through to the finished pool, Daniel and Kristian were friendly, professional and did a fantastic job! Our pool is now 3 years old and still looks fabulous! Love it!
Thanks Precision Pools!

KT1
KT1
  • 2 reviews
  • 2 likes

If I could give them zero stars I would

published
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Worst company ever

published

Terrible customer service,
pool installed less than a year ago, nothing but hiding costs and delays while been installed,
The pool has had an ongoing leak since it has been installed, we have to constantly chase them, no one ever calls us,
today I have been told they don't know how to fix the leak

Don't touch them with ten foot pole

published

Had a pool installed over two years ago. Over 100 waterline tiles have come off. They told us its our fault because the water ph isn't perfect. Funny that cause we have a pool guy every month. They don't return calls once they have your money don't expect anything fixed. Keep away from precision pools.

JenP
JenPQLD, 4020
  • 17 reviews
  • 16 likes

Precision Pools obviously don't want our business

published

Contacted Precision Pools in Brisbane for a quote on a new pool. Bob was supposed to get back to us with a quotation - that was weeks ago, and we are still waiting! Not going to bother recontacting him. If he is this slack in getting a quote to us for a simple type inground pool, it doesn't give us much confidence going any further with them. They built our first pool years ago, so thought that we would give them a go. Obviously Bob is just slack & has lost our business.

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