Owes me 13k worth of items after 2 years. pool turned up 9mth late after dozens of calls. lie after promise after lie. Father in law has cancer, father in law died, car engine blown up. etc etc. won't return calls or emails. Total scum nag
DO NOT USE HIM
Do not use this guy im still waiting from 2017 for my pool fence that I payed in full, 10k.. never returned my calls. I had to get someone to do the fence to comply cause he never got back to me.. calling him a thief is an understatement. and I still cant find him.
What a joke. I won’t rip you off [name removed].
[name removed] you are a joke
Full of broken promises, lies, stories, and so on.
DO NOT DEAL with this guy at all and DO NOT give your cash no matter how good it sounds.
He is the only bloke I know that his Father in law has died multiple times and has been reincarnated and is still walking around.
I’m still owed my PERMIT and COVER and the list of DEFECTS list is incredible.
Do not do business with this crook
Had premier pools Echuca install a pool in September 2015. Still not finished. Pavers coming loose after a couple of months. Was supposed to receive a cover and roller. After calling every two weeks for two years I gave up. Still waiting for final inspection to be done. Won’t hold my breath. Save yourself a lot of headaches and go somewhere else.
Liar and thief!!!
[name removed] installed our fiber glass pool last May. We decided on premier pools echuca as they were offering a winter special of a free $2500 robot pool cleaner. Communication was great until our first two payments were made. We finally got our pool installed after lots of back and forth. He said the pool cleaner was out of stock and he’d ship it to us the following week. 14 months later still no pool cleaner!!! Countless phone calls, countless lies on [name removed]’s behalf. Then 6 months after pool Installation we find out that [name rem...oved] never finalized the permit application and that he illegally installed our pool! the VBA are now involved, [name removed] is boycotting all of my phone calls and will not apply for the new permit. Stay away from premier pool echuca. [name removed] is a liar, cheat and thief. He will lie to your face and not even flinch. I have been waiting to write this review, I thought I’d give him time to redeem himself but he hasn’t. He has just stuffed us over even more. STAY AWAY!!!
Lies lies and more lies.
Good installation and that where it ends.
Out of pocket $2000 for a fence, pool blanket and the roller.
Blower light not replaced under warranty.
Pump faulty and won’t answer calls or messages.
No customer service at all
Worst tradesman I have ever dealt with in my life, doesn't answer his phone or SMS comes 5 months late, will not come and fix his own crap work. Stay away very dodgy all pavers have come loose and will not come and fix, glass fence installed with incorrect brackets and steel dynabolts not stainless, all rusting out and coming loose. Pool isn't back filled properly under the stairs is hollow, maybe something to do with all the beer bottles he puts on there while he's working. Concrete is cracking due to no expansion cuts, plumbing was all leaking. Vcat has been lodged. Warning warning warning stay away from this guy.
Most unscrupulous business people we've ever dealt with
"Premier Pools Echuca" enticed us to pay a deposit of over $7000 within days of our enquiry, by offering a discount if we did so quickly. We had numerous phone calls with them with promises and reassurance of great service. Since then we found out "Premier Pools Echuca" is not even affiliated with Premier Pools, they have just been supplied pools by them until now. Premier Pools will no longer supply pools to "Premier Pools Echuca" due to their failure to pay for and pickup ordered pools. These guys are trading on someone else's good name, usin...g their art work etc, but unfortunately haven't and now can't deliver. Beware! Do not order a pool from or pay "Premier Pools Echuca" any money. They extract as much of your money as they can, knowing they wont provide anything for you. Hopefully these shonky operators can be shut down before anybody else loses their money!
Will not return our phone calls, emails OR OUR FULLY REFUNDABLE DEPOSIT - ACCC now involved.
BAD BAD BAD. These guys DO NOT CONDUCT BUSINESS IN A RESPONSIBLE MANNER. After 6 weeks, numerous phone calls (which now only get answered if I block my Caller ID), emails (that go unanswered) and a stern letter of demand on the ACCC's advice (which has been ignored also), we cannot retrieve our nearly $6000 fully refundable deposit from these people.
At one stage when he actually answered the phone I was told by [name removed] that he could not afford to pay me my 6k back in one go, so we even gave him the opportunity to pay us back in instal...
WARNING - he is a liar
Don't give him any money! Once you pay yo will not hear from him for months. [name removed] was booked to do a pool 8 months ago but he has excuse after excuse. He will tell you he father-in-law has died or done his back or car broke down or something else. Be warned.
We had a fibreglass pool installed by Paul from premier pools Echuca. We were extremely happy with time taken to install and Paul's professionalism. Pool has been in for 2 years now and is fantastic. Recently we had a technical issue with solar heating. I rang Paul and he answered immediately and was able to guide me as to how to fix problem. I would recommend his services to anyone looking to install a new inground pool and have done so already.
After sales service is a joke
The pool installation was good and at a reasonable price but now I know why. It's been 3 and half years since the install and he still hasn't completed the job. We mistakenly paid him in full with the promise he would be back to seal and repair the paving when the weather got better. Since then he has promised every week that he will be along to repair it but always with yet another excuse. It appears he is too busy installing new pools and not taking care of his previous customers. It really isn't much to ask for him to finish the job he has been paid for, I have now reached a point of either giving up on him or seeking legal advice.
We love our pool.....
We have an amazing pool at an affordable price. It was so good to have someone experienced like Paul to help us in the planning stage through to installation and working all the pumps, filters ect. No question went unanswered or was a problem. He did a great job installing the Pool, he also did all the tiling and the fencing. A true one stop shop. Once he was onsite he worked day and night to ensure it was installed well and in a timely manner and on budget. He also saved us so much time and trouble not having to coordinate heaps of other trades to complete their part. He did it all. We truely love it and would definitely recommend to friends and have done so.
Fantastic experience for first time pool customer
Our experience of Paul Briscoe and Premier Pools has been faultless. It was a difficult install due to the steepness of our block yet the job was completed on time and exceeded our expectations, nothing was too much trouble. Paul worked tirelessly even in the rain to ensure the job was finished promptly. We can thoroughly recommend Paul Briscoe and Premier Pools. Very happy customers :)
The Best Pool Ever!
We were very happy with Paul Briscoe from Premier Pools echuca.Paul does all the work himself.No dealing with the sales bloke with the brief case.What we loved about our experience with our pool installation is that we were dealing directly with Paul.
Paul's wife Danielle takes care of the finances while Paul is all hands on.
After previous owning an above ground pool with chlorine and a cartridge filter, we hired Paul to install a 9.1M Contemporary Inground Fibreglass Pool with all the bells and whistles.
Their products are of all high...
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