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Premier Fibreglass Pools Echuca

Premier Fibreglass Pools Echuca

2.2 from 19 reviews · View Statistics

Reviews

2.2

19 reviews
  • Value for Money
    1.0 (1)
  • Cleaning & Maintenance
    1.0 (1)
  • Product Quality
    1.0 (1)
  • Return Claim MadeYes (0) · No (1)
  • Warranty Claim MadeYes (0) · No (1)
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Trevor R.

Trevor R.Gippsland, VIC

Liar, scammer

published

Owes me 13k worth of items after 2 years. pool turned up 9mth late after dozens of calls. lie after promise after lie. Father in law has cancer, father in law died, car engine blown up. etc etc. won't return calls or emails. Total scum nag

Value for Money
Cleaning & Maintenance
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

DO NOT USE HIM

published

Do not use this guy im still waiting from 2017 for my pool fence that I payed in full, 10k.. never returned my calls. I had to get someone to do the fence to comply cause he never got back to me.. calling him a thief is an understatement. and I still cant find him.

Incentivised ReviewNo
caddy62

caddy62AU

  • 2 reviews
  • 4 likes
  • Verified customer

What a joke. I won’t rip you off [name removed].

published
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Do not do business with this crook

published

Had premier pools Echuca install a pool in September 2015. Still not finished. Pavers coming loose after a couple of months. Was supposed to receive a cover and roller. After calling every two weeks for two years I gave up. Still waiting for final inspection to be done. Won’t hold my breath. Save yourself a lot of headaches and go somewhere else.

Chelse

Chelse

  • 3 reviews
  • 1 like
  • Verified customer

Liar and thief!!!

published

Rip off

published

Lies lies and more lies.
Good installation and that where it ends.
Out of pocket $2000 for a fence, pool blanket and the roller.
Blower light not replaced under warranty.
Pump faulty and won’t answer calls or messages.

Wes

WesNarre warren

No customer service at all

published

Worst tradesman I have ever dealt with in my life, doesn't answer his phone or SMS comes 5 months late, will not come and fix his own crap work. Stay away very dodgy all pavers have come loose and will not come and fix, glass fence installed with incorrect brackets and steel dynabolts not stainless, all rusting out and coming loose. Pool isn't back filled properly under the stairs is hollow, maybe something to do with all the beer bottles he puts on there while he's working. Concrete is cracking due to no expansion cuts, plumbing was all leaking. Vcat has been lodged. Warning warning warning stay away from this guy.

Most unscrupulous business people we've ever dealt with

published
Kellie Grainger

Kellie GraingerBroken Hill

  • Verified customer

Will not return our phone calls, emails OR OUR FULLY REFUNDABLE DEPOSIT - ACCC now involved.

published
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WARNING - he is a liar

published

Don't give him any money! Once you pay yo will not hear from him for months. [name removed] was booked to do a pool 8 months ago but he has excuse after excuse. He will tell you he father-in-law has died or done his back or car broke down or something else. Be warned.

Mark

MarkGreater Melbourne (Outer), VIC

  • 2 reviews

Very professional

published

We had a fibreglass pool installed by Paul from premier pools Echuca. We were extremely happy with time taken to install and Paul's professionalism. Pool has been in for 2 years now and is fantastic. Recently we had a technical issue with solar heating. I rang Paul and he answered immediately and was able to guide me as to how to fix problem. I would recommend his services to anyone looking to install a new inground pool and have done so already.

Jason

JasonMelbourne

After sales service is a joke

published

The pool installation was good and at a reasonable price but now I know why. It's been 3 and half years since the install and he still hasn't completed the job. We mistakenly paid him in full with the promise he would be back to seal and repair the paving when the weather got better. Since then he has promised every week that he will be along to repair it but always with yet another excuse. It appears he is too busy installing new pools and not taking care of his previous customers. It really isn't much to ask for him to finish the job he has been paid for, I have now reached a point of either giving up on him or seeking legal advice.

We love our pool.....

published

We have an amazing pool at an affordable price. It was so good to have someone experienced like Paul to help us in the planning stage through to installation and working all the pumps, filters ect. No question went unanswered or was a problem. He did a great job installing the Pool, he also did all the tiling and the fencing. A true one stop shop. Once he was onsite he worked day and night to ensure it was installed well and in a timely manner and on budget. He also saved us so much time and trouble not having to coordinate heaps of other trades to complete their part. He did it all. We truely love it and would definitely recommend to friends and have done so.

Bryants

BryantsMelbourne

Fantastic experience for first time pool customer

published

Our experience of Paul Briscoe and Premier Pools has been faultless. It was a difficult install due to the steepness of our block yet the job was completed on time and exceeded our expectations, nothing was too much trouble. Paul worked tirelessly even in the rain to ensure the job was finished promptly. We can thoroughly recommend Paul Briscoe and Premier Pools. Very happy customers :)

The Best Pool Ever!

published
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EXCELLENT

published

We hired Paul from Premier Pools Echuca back in Aug 2014 to install a 9.1m contempary pool. Paul and Danielle made the entire process so easy. Paul being a registered builder I was able to use the one person for the entire job, pavers around the pool, all the decking including a step off the existing decking. fencing all done, all complete and ready for the inspection to be signed off for council approval. The price quoted from the start didnt change so extremely happy there was no hiding costs and extra out of pocket expenses that I would have been surprised with. If I ever moved (and dont want to because finally got the pool I always wanted) but I would not hesitate to contact Paul again. Very happy to recommend Paul for a pool install.

2 x pools installed, quality pools, twice delivered on time and on budget

published

I have installed 2 pools in the past 4 years with Premier. 1 x 7.5 meter fibre glass pool in Olinda Street Bendigo. My simple design, enhanced by ideas from Premier Pools Paul Briscoe. This construction project was delivered on time and on budget. The second pool was built in Paperback court Strathdale, it was the big 10.5 meter pool with the bells and whistles. Lights, spa jets, bali hut, 2x pumps and solar heating. This pool was also delivered on time and on budget. I have shifted to new property in Spring Gully, I will build a 3rd pool and Premier Pools will be the only number I call. Quality product delivered to my requirements on time and on budget.

After sales service is shocking

published

Do not use this company. They take your money, put the pool in but then have no after sales care. It's been three years now of constant phone calls and empty promises for them to come and fix the problems.

joy

joymelbourne

pool scam dodgy

published

[name removed] from Echuca premier fibreglass pools took a $6000 deposit at the start of November to install a pool before Xmas. Wont answer phone and its now end Feb. He said he needed deposit to order the pool but I rang premier fibreglass pools and they said they don't take deposits just charge when the pool is collected. They said he didn't even order our pool.

2 comments
Premier Fibreglass Pools Echuca
Paul B.Premier Fibreglass Pools Echuca

This consumers pool was ordered but unfortunately was in wrong size so when they contacted the manufacturer it was not on the list. Originally the contract was for a pool kit and not an install, this consumer was refunded in full

joy
joy

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