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Qantas American Express Ultimate

Qantas American Express Ultimate

4.0 from 66 reviews

See the Best Frequent Flyer & Travel Credit Cards in 2019 as rated by Australians on ProductReview.com.au.

Pros

  • Regular Bonus Point Offers (currently 55,000)

  • High Points Earn Rate

  • Uncapped Annual Points Accrual

  • $450 yearly Qantas Travel Credit

  • Two complimentary Qantas Lounge invitations

Cons

  • High Annual Fee ($450)

  • Only 44 days Interest-Free Period

  • 1% Balance Transfer Establishment Fee

  • $65,000 minimum income requirement

  • Reviewers commonly complain that AmEx is not accepted everywhere

Reviews

Review distribution

5 star
33
4 star
19
3 star
5
2 star
0
1 star
9

Ahmed N.

Ahmed N.Metropolitan Adelaide, SA

  • Verified customer

Very bad customer service!! waste of time!!

published
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Only worth it if you travel

published

This card has a very big annual fee of $450. You do get $450 Qantas Travel Credit. So if you don't travel very much then it's of little use to you. In our case we travel a lot so it's all good.

Transparency
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Card Start DateMarch 2011
Main Point of ContactOnline
Card / Account Used ForEveryday Expenses
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Valkyrie

ValkyrieSydney, NSW

  • 4 reviews
  • Verified customer

Maybe one of the best Qantas FF rewards card

published

The only down side is the annual fee is high and it can become credit to spend on flight for qantas only and spend at amex travel only. If you travel at least twice or more at annual basis probably this card is for you. Spending on this card is accumulating points 25% faster and auto redeem to your QFF monthly. Booking thru amex travel is easy and their customer service is brilliant, don't be shy to contact their CS team if you can't find the flight that you after online, and best of all they charge the same as any flight merchant (only that amex has coop with) offer at their website. The best of all, it comes with 4x lounge accesses (2x Amex, 2x Qantas). To get the QFF lounge access, you have to spend QF ticket direct from Qantas website.

Transparency
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Rewards
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Card Start DateOctober 2018
Main Point of ContactOnline
Card / Account Used ForEveryday Expenses, Online Shopping, Overseas/Travel and Special Purchases
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The reviewer stated that an incentive was offered for this review

Milly

MillySouth East Queensland, QLD

Great bonus points and extras

published

Easy to use. 100,000 bonus points credited as soon as minimum spend. Travel credit covers cost of annual fee. Would highly recommend this card to anyone who loves to travel

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Card Start DateMay 2019
Main Point of ContactOnline
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Pretty good except for steep annual fee

published

The annual fee is $450 but you do get $450 to put towards flights (on the Amex website, which I havent tried personally). Used overseas, worked fine. Points go to your account every month automatically.

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Main Point of ContactPhone
Card / Account Used ForEveryday Expenses, Online Shopping and Overseas/Travel
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Rahul verma

Rahul vermaSydney, NSW

  • 3 reviews
  • Verified customer

Perfect card for shopping as well as travelling

published

Solve recharge problems
Good customer service
Provide so many app offers
Good sign up bonus points.
Easy to handle and it is useful for all categories like shopping, travelling and many more

Application Process

The reviewer stated that an incentive was offered for this review


naveen

naveenSydney, NSW

  • 2 reviews
  • 3 likes

Good card for shipping

published
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Card Start DateApril 2014
Main Point of ContactOnline
Card / Account Used ForEveryday Expenses
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Adam

AdamGreater Melbourne (Inner), VIC

Great for shoppers

published

Negs: $450 annual fee. Pros: good sign up bonus points, good referral points, great in app offers. Great if you are in to shopping, the offers are enough to pay off the annual fee. + the points wasn’t adequately cover it.

Transparency
Customer Service
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Rewards
Online Experience
Application Process
Card Start DateFebruary 2019
Main Point of ContactPhone
Card / Account Used ForEveryday Expenses, Online Shopping, Overseas/Travel and Special Purchases
See all answers

The reviewer stated that an incentive was offered for this review

TidyR

TidyRSydney, NSW

  • 3 reviews
  • Verified customer

A card that doesn’t cost a cent!

published

Annual fee offset by travel credit, essentially a free card. The cash back offers have proven handy. Good customer support and application process was a breeze. A great card to get you to your next trip sooner!

Transparency
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Card Start DateSeptember 2019
Main Point of ContactOnline
Card / Account Used ForEveryday Expenses and Overseas/Travel
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Lollipopa

LollipopaSydney, NSW

This is all you need

published

I have used this card for about 3 months. It has been good. Havent had any issues. I havent used this card overseas, i would prefer using a Travel card purely for security reasons.
Everything is online so transferring money between accounts is simple. The frequent flyer points is pretty good. i spend a lot, therefore i get a lot of points. Highly recommend

Transparency
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Card Start DateJuly 2019
Main Point of ContactOnline
Card / Account Used ForEveryday Expenses and Online Shopping
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The reviewer stated that an incentive was offered for this review


Norm

NormGreater Melbourne (Inner), VIC

  • 2 reviews

Not accepted at enough places

published

I love the points and lounge passes that are available but unfortunately not many places accept amex. Also has quite a high annual fee so not much use to me

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateMarch 2019
Main Point of ContactOnline
Card / Account Used ForEveryday Expenses and Overseas/Travel
See all answers

The reviewer stated that an incentive was offered for this review


Charlea999

Charlea999South East Queensland, QLD

Great card to earn Qantas frequent flyers

published
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Customer Service
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Application Process
Card Start DateApril 2018
Main Point of ContactPhone
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Nicholas

NicholasSydney, NSW

  • 3 reviews
  • 1 like

Good but AMEX is not accepted most of the places I go

published
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Card Start DateAugust 2019
Main Point of ContactPhone
Card / Account Used ForEveryday Expenses, Online Shopping and Special Purchases
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J Harvey

J HarveySydney Surrounds, NSW

  • 4 reviews
  • Verified customer

Decent Card if Combined with Signup Bonus Points

published
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Rates and Fees
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Online Experience
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Card Start DateMarch 2019
Main Point of ContactPhone
Card / Account Used ForEveryday Expenses, Online Shopping and Special Purchases
See all answers
James

JamesSydney, NSW

  • 11 reviews
  • 10 likes
  • Verified customer

Quality card and effectively no annual fee

published

Never had any issues with this card. The Qantas points transfer automatically each month, and can be used for flight redemptions etc. The $450 annual card fee is returned as an annual credit to use for Qantas flights – so basically free.

Transparency
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Card Start DateJanuary 2019
Main Point of ContactOnline
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thomalfa

thomalfaSydney, NSW

  • 5 reviews
  • Verified customer

Great credit cards with perks

published
Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
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Card Start DateApril 2018
Main Point of ContactOnline
Card / Account Used ForEveryday Expenses, Online Shopping and Special Purchases
See all answers

The reviewer stated that an incentive was offered for this review


Sarah Guinevere H.

Sarah Guinevere H.Hobart, TAS

  • 2 reviews

Excellent for frequent QF travellers, good customer service

published

Great for QF/Jetstar/One Alliance frequent travellers and Qantas Club members, as substantial sign-up bonus and $450 flight credit each year (sometimes promoted with two digipasses to Qantas Club). The call centre staff are attentive and really helpful, have waived late fees due to customer contact. The app and website can be a little clunky to navigate with use for travel bookings, however worth using even purely as payment method for the travel insurance applied to relevant transactions and decent QF points accrued.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateMarch 2017
Main Point of ContactPhone
Card / Account Used ForOnline Shopping and Overseas/Travel
See all answers

Adam P

Adam PBraddon 2612, ACT

  • 6 reviews
  • 1 like
  • Verified customer

Great sign-up bonus, helpful support

published

I earned 100,000 bonus Qantas points on signup with a $3000 minimum spend, plus the card itself has a good earning rate. On top of that you can get 40,000 referral points if you refer a friend (like I did). Application process is really easy (almost too easy!).
Customer support has been great. Only thing to keep in mind is that the automatic repayments take a while to set up so it's worth making your first payment manually. However overall very happy!

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateJune 2019
Main Point of ContactOnline
Card / Account Used ForEveryday Expenses, Online Shopping, Overseas/Travel and Special Purchases
See all answers

KevinH

KevinHSydney, NSW

  • 8 reviews
  • Verified customer

Expensive but packed full of features

published

The big item is the fee for $450 is the card worth it? I say yes.
$450 flight credit (although can only been used once) offsets my fee.
Qantas points per spend is the highest available.
But the main benefit is the spend and save, lots of promotions during the year, but they seem to be getting smaller and smaller every year.
The card has apple pay, which I love and can never go back from.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateFebruary 2017
Main Point of ContactOnline
Card / Account Used ForEveryday Expenses, Online Shopping and Special Purchases
See all answers

Newman

NewmanSouth East Queensland, QLD

Great card with solid benefits

published

Very useful card with great bonus point rewards, currently 100000 qantas points. Points are credited very quickly and I had no problems claiming the bonus points after the minimum spend. Lounge passes and travel credit also good.
Customer service also very good.
Cons are that Amex not accepted everywhere and high yearly fees.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateMay 2019
Main Point of ContactPhone
Card / Account Used ForEveryday Expenses, Online Shopping and Overseas/Travel
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Questions & Answers

Ahmed N.

Ahmed N.asked

@productreview
why the review I wrote is still pending ????????

No answers

Precy P

Precy Pasked

Hi, I have an American Express card. I booked for a flight for my husband(not complimentary card holder) and son using my Amex to pay for the airfare. Are they entitled to use Amex lounge even if im not travelling with them?

1 answer
fred f
fred f

What answer did they give when you contacted them directly?


Mon072

Mon072asked

The only bonus to applying for this card is the Qantas frequent flyer points! Beware that the $450 travel credit can only be used by booking through the American Express travel portal. And does not entitle you to the Qantas lounge passes. They are only triggered by booking through the Qantas website. And then take 14 days to be allocated to the frequent flyer account. Absolutely no benefit to pay $450 per annum for the card. Terrible customer service.

No answers

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