QT Hotels Gold Coast

A Truly Memorable Experience – Recently I went away for a work conference to the Gold Coast, and stayed at the QT. This is my review of my experience...... To say I was excited to stay at the QT on the Gold Coast was an understatement. No need to elaborate, I’m a working mum so you get it right? Airport Experience = great Taxi Experience = great Yes, we’re off to a good start!

Reception, ascetically pleasing and greeting was friendly, so now down to the business of checking in.

My female business colleague took the lead whilst I answered some emails via my phone.

Mid email I heard a maniacal giggle and the assumption spewing forth from her chops that we were lovers with the statement and I quote ”oh I thought you were sharing a bed”. Now at this stage “Karen” remained firmly tethered behind my professional appearance, but she was ready....any minute now.

We spoke to the Duty Manager and offered up our humble check in experience, she was professional and apologetic and assured us some retraining would occur.

Ok Karen all is forgiven, back in the box you go GF, let’s shake that off and go up to our “separate rooms”:

The room- well laid out, cute design and many tempting ammenities (yup code for really good mini bar!)

The bathroom - great lightning for makeup and Dyson appliances, oh yes the blow dryer is good!!

After a full day of peopling at the inaugural conference all I needed was a hot shower and a good nights kip, I headed back upstairs to:

The shower - throwing off the days wear I entered the sacred she temple, turned on the hot water (which I might add took some time without glasses).

One minute: My Brain - logic loading.......," it’s cold and it may take time to heat the pipes, yes the pipes, thats it".

Two minutes: My Brain - “where is that breeze coming from, also where is the hot water I was promised!?!

Two minutes and 10 seconds: My Brain - ok resistance is futile we’re going to have to go in!

Two minutes 10.5 seconds: My brain: @&$;:-ggggggggg holy mother of all that is holy! Had they shipped this water direct from the wintery depths of the Arctic Ocean, or was this the customary greeting for all conference goers at the QT? A small but important mental note here, that to this day my opinion on this particular matter remains firmly in the latter.

Two minutes 13.7 seconds: we’re done here!

Now I know people pay good money for Ice baths, but I was just not ready, not ready I tell you!

Whilst we’re on the bathroom section of this review I’d like to also point out that, on several occasions during my stay the house keeping team either ran out of towels and face cloths or forgot to leave them, either way drying the "mumbod" with a hand towel was like vacuming the floor with a straw!

Crawling into bed now a bedraggled frost bitten mess I assembled my pillows, wait pillows?!? These bad boys (all four of them) could only be described as nothing short of medieval torture devices, conjured up by none other than M Night Shymamlan.

Sleep - Ok granted there was a bit of a storm, however trying to sleep with the prospect of the windows and doors actually coming of at the hinges and plummeting to their untimely death was well, challenging to say the least.

I’m not joking, this was not some light banging people, this was nothing short of the four horseman of the apocalypse tap dancing on my forehead kind of loud!

So I did what any self respecting professional does, whack in my AirPods and try and to shut out the impending second coming of Christ for a few hours.

A few moment's later.....oh good it's morning, where today's specials include up too early and lack of patience, but innovation come from sleep deprivation right?

Enough about my tourture chamber (I mean bed) and moving swiftly onto:

The food - Made very little impression at all, apart from my strong sense that there should have been something……anything! For the reluctant vegan (you can all stop with the eye rolling now, I have food allergies) this was not a pleasant experience.

Oh and an FYI, guacamole and some lettuce don’t count as a vegan menu.

Room Service - rife with dishes that are dead on arrival, do not recommend.

5 days, 5 DAYS I endured, 5 days of no sleep, sometimes towels and sometimes hot water, and very little in the way of nutritious food.

The best bit is my company paid $300 a night for this esteemed privilege.

I may need therapy after this stay….

Thanks QT - I’ll be seeing myself out

Lovely hotel but driven by money not customer service. Like a bank branch – Stayed here for a conference and was not advised about any deal with the conference. Poor service on the behalf of the staff, no offer of reparation. Very annoyed. $40 bundled food and beverage lost unless it's used. Make sure you negotiate your rate first. There are many cheaper places, as good on the Gold Coast within easy walking distance of the tram. Think twice.