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Rainwise Pools

Rainwise Pools

 Verified
Rainwise Pools
4.1

9 reviews

Positive vs Negative
78%22%
Warranty Claim MadeYes · No
Value for Money
4.5
Cleaning & Maintenance ?
4.8
9 reviews
Tony B
Tony B2 posts
 

From Denis, to Rob to Max. The whole team were proffestionals, puntual and neat and tidy. Nothing was too hard. Thank you for the great service. Happy to recommend anytime. Show details

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Kellie Graves
Kellie GravesSA
 

Rainwise for Product and Outstanding Service – We are so over the moon with our Rainwise Pool and the service that we received throughout the process. We were recommended by friends who recently had finished their pool journey with Rainwise and were very happy with their whole process. We had 5 different pool companies come out and although they were fairly competitive price-wise, Rainwise… Read more

were the first to schedule the meeting (within a week) and attended our property too see the spaces we had identified and talked us through each of the pro's con's for the different spaces. 2 others just sent through a desktop quote and one other gave us an 8 week date to come to the property and one we are still waiting to hear back from.

I knew exactly what I wanted and Rainwise had the exact shape, size and colour. Darren was excellent in our meetings and explained the whole process and choices that we had.

We did not have an easy approval process with our pool, due to our local council, as our pool install was in our front yard (our front yard is essentially our back yard). This took 5 months to approve. Rainwise worked with the council and attended many meetings onsite (in addition to emails, calls etc) collaboratively with our landscaper to get the approval over the line. Once approved Rainwise made every effort to have our pool installed. During install we 'sprung a leak' as we live close to the ocean. This delayed the craning in of the pool. Overnight the dig out filled due to the attachment on the plumber coming off, Darren was here first thing in the morning jumped straight in and fixed it. We placed a special order for coping from China which when it arrived was incorrect (not ordered through Rainwise) so had to be recut and sent again by sea. Rainwise and Darren checked in on us during this time, went to every effort to keep the pool in a decent state and most of all ensured that we had our pool handed over 2 days before Christmas. Best Christmas gift we could have had and we are so grateful for the outstanding service we received.

Through the process we decided to change our filter from a cartridge to a Glass Media Sand Filter. Rainwise happily changed the filter over for us.

We received excellent service. We felt cared for and valued throughout the process. The pool and maintenance is super easy to maintain with all the products and selections that Rainwise helped us select in the beginning. If you are thinking of installing a pool, do so you will love it and go through Rainwise- they will look after you throughout the process and if you have any needs post handover.

Thank you Darren and the Rainwise Team.

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Narelle
NarelleVIC4 posts
 

Wish we got one years ago – These guys were fantastic would definately recommend them .From start to finish they were very professional and pool looks amazing .we got the naked system and so far so good have been down with water samples and they are awesome Rang one day about filter and Gino helped me over the phone ,he was great.Use the pool as often as we can and the grandkids love it . Show details ·  1

Emma
EmmaSA
 

Highly Recommend – I would highly recommend Rainwise pools to anybody actively seeking a pool builder. Their wealth of knowledge, experience in the industry and professionalism from both the salesman and pool installers far exceeded expectations. We were particularly drawn to the family run business aspect and built a great relationship with the Rainwise team.

Clarissa C.
Clarissa C.SA
 

Professional family business who honours promised dates – We would recommend Rainwise SA as a fibreglass pool supplier. We are very happy with our beautiful and functional Corbee pool. In times of uncertainty with border closures and new restrictions, they honoured their delivery and installation promised dates. We were particularly impressed by the way the business owner responded to some of the unforseen issues that appeared along the way. Pool handover was also very useful and informative. Show details

Anne-Marie
Anne-MarieVIC3 posts
 

Expensive mistake going with Rainwise – We chose Rainwise to install our pool and also used their recommended pavers and paving installer. Pavers were terrible as well as the paving job itself so much so that we’ve had to rip up the pavers and start again at our expense. Bad decision using Rainwise so buyer beware. Show details

Clare C.
Clare C.VIC6 posts
 

Spent the whole day waiting for them to come, and no one bothered – I made the booking for a Pool service one week ago. Been told to wait home 8-11am Tuesday. 9am Tuesday I called their office number: "Can I get a more specific time when are you coming?" "Ah we won't come until 12:30 because some bigger jobs need to be done. Or we may come afternoon-ish. " 12:44pm a guy called: "We may not be able to come today at… Read more

all. " I said I've been waiting for a whole day and had to change schedule because they didn't come in the morning. "Oh I will call the office to see if anyone else can go." Then... Nothing. Next time please tell me from the beginning that "We don't want to do your small job" and save me some good time for waiting null.

JustG
JustGVIC57 posts
 

Wow factor – Rainwise pools are really amazing, sure we shopped around and got quotes from other companies, but the professionalism from Shane the sales rep, he went through everything in detail, his quote wasn’t just pen and paper it was all drawn up in a professional way, sure Rainwise wasn’t the cheapest, however for the extra money we really got everything… Read more

explained in perfect detail.

Julie in the office was an absolute great help with getting the plans done.

Rob, Owen, Rory and the guys did a really amazing job, the access we had wasn’t that big but came up using a conveyor belt that Carted the dirt up several belts to awaiting trucks.

Within 2 days it was dug out, the guys really put in an awesome effort to get the job done, we had problems with the storm water pipes, however they were on the ball to change it which worked perfectly.

By day 3 the rain come, yet the guys worked between the rain to get the pool in.

The approach from all involved were truly appreciated, very friendly by everyone.

We can’t thank Rainwise pools enough for the team effort that went into our inground being put in,

This in ground pool will fill us with beautiful memories for decades to come.

Kind regards,

Glenn & Kim..

Bruce
BruceSA20 posts
 

Everything I could have asked for – First ever pool installation, and sourced 4 different quotes. A couple were very well presented and similar price but we went with Rainwise who are the Summertime agent in Adelaide and run Swimart stores. Very good sales person (Ross) but the installation team of Darren and Time were outstanding. Good consultation, dealt with a couple of little… Read more

niggles quickly and professionally and a really nice product delivered. Recommend talking to them if you are in the market for a new fibreglass pool.

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