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RAWKANVAS

RAWKANVAS

4.6 from 28 reviews · View Statistics

Reviews

4.6

28 reviews
  • Product Quality
    4.6 (20)
  • Return Claim MadeYes (1) · No (18)
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Emily Sam J

Emily Sam JGreater Melbourne (Outer), VIC

  • Verified customer

Adore this product and bonus points for customer service

published

I got the cleanser and lotion and I love them so much. They smell amazing, look so pretty with their natural colours (how cool is that) and my skin feels clean and smooth with no redness or irritation. Bonus points goes to them for their customer service. I thought my parcel has disappeared on its way down to me in melbourne (it just didn't get scanned until delivery day) and they contacted Aus post to sort it out quickly. So good as all other companies (I've done a lot of shopping in Melbourne iso these past few months) didn't even notify me of even delays whereas rawkanvas not only notified me but then sorted it out when I thought the parcel disappeared.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Amazing products, excellent customer service.

published

Ordered a few different products from rawkanvas, arrived very quickly (a small delay due to Covid, as to be expected). On arrival two of the products I ordered had leaked quite a large amount, I emailed straightaway, I received a response very quickly and had new products sent out which arrived within the week (I live in Perth). The process was so easy and quick, cannot fault the customer service.

Now to the products themselves. They are BEAUTIFUL! I love using them, they smell and feel amazing on my skin. I have only been using them for a week and have already noticed an improvement in my skin. My small wrinkles are improving and the colour or my skin is becoming more even.

I love these products and this company!

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Abygail W.

Abygail W.Queensland

thank you for the fast service and products

published

Thank you for the fast service and products. The smell, look and feel of the products makes me look forward to using them everyday. I'm enjoying seeing my skin feel smooth and brighter

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Jess B.

Jess B.Metropolitan Adelaide, SA

  • Verified customer

Quick delivery

published

I’ve been using rawkanvas for 6 months and decided to send my sister in London a gift for her birthday since unfortunately she can’t come back to Australia due to corona. I ordered on a Friday night, order was sent out on Monday and delivered to London by Thursday. One of the products sadly arrived broken as the box had been squashed. I contacted rawkanvas and they sent out a replacement the next day which arrived to London by Monday. Not only is the shipping time so quick during this time, the service in resolving the broken item was immediate. Love the products and the service so I bought myself some more

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Kat

KatGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Such great products

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Customer service is appalling

published

Like other reviews, I experienced terrible customer service from this company. The products I purchased were not good. The other products might be amazing - I don't know and I will not bother finding out given how this company reacts to customers. Strongly recommend trying to find an honest review (for example one not written by an influencer or someone who was gifted the products) and buying mini sizes before you commit as they will not help you if the products do not suit your skin.

Product Quality
Incentivised ReviewNo
3 comments
Rawkanvas
RAWKANVAS B.Rawkanvas
Lizzy
Lizzy
Rawkanvas
RAWKANVAS B.Rawkanvas
Caitlin F.

Caitlin F.Far North Queensland, QLD

  • Verified customer

Lovely products

published

Lovely products. I purchased the cleanser as I saw some friends sharing this on their Instagram and have since added the probiotic lotion, eye cream and the blue mask. Really enjoying this for some time for myself in the evenings after a busy day of kids and work. The lady I spoke to one the phone gave me great usage tips as to how to maximise my skin routine for better results, really appreciate the personal service I received so thank you.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Alex H.

Alex H.Perth, WA

  • Verified customer

Great product and company

published

I’ve slowly introduce almost the entire range in to my Vanity. Love the products, they’re really fun colours and make me take out some time for self care. Recycling program is a bonus, the rewards and the women behind the products are really helpful.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Natty B.

Natty B.South East Queensland, QLD

Amazing brand, customer service and products!

published

Obsessed with this range, it is now my go to! I have very sensitive skin and I also occasionally suffer from dermatitis. I messaged the team to ask for advice on what would suit my skin and they were super helpful suggesting products and a routine that could be suitable. RAWKANVAS is the only skincare I have found that does not irritate my skin while still giving results. I am about a year and multiple repeat purchases into using this range and it is seriously amazing.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Sam B.

Sam B.South East Queensland, QLD

  • Verified customer

Great company

published

Contacted the team @Rawkanvas about some issues I had with my skin. Rather than just try and sell me something they took the time to ask me all the right questions and narrow down what might work for me. Have started using The Foundation and am blown away by this product. Just totally impressed by their service and the shipping time given the current situation. Highly recommended!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Tash Kaiser

Tash KaiserSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

The best skincare on the market

published

I have been using rawkanvas products for around 2.5 years so figured it was time I left them the review they deserve. This brand has everything I look for when it comes down to skin care. The products itself are beautifully packaged with scents to die for and have turned my skin around completely. I can't remember the last time my skin has broken out since using these product. I especially love the recycling program. You get store credit for returning empty bottles that id normally throw in the bin, so it's a big tick in the box for me and less waste with bottles that can be reused. I look forward to trying new product releases in the future.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Sold an off product! Beware!

published
Product Quality
Incentivised ReviewNo
4 comments
Rawkanvas
RAWKANVAS B.Rawkanvas
Carly
Carly
Rawkanvas
RAWKANVAS B.Rawkanvas
Your girl Em

Your girl Em

  • 3 reviews
  • Verified customer

Patience = Results

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Love this brand!

published

The website is easy to navigate and they have so many amazing products! I bought 6 products and my skin is soft, less acne, evened out skintone etc. Customer service is above average, they see you as a person and love to help out!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Worth it

published

Amazing skin care. Worth every cent. I will definitely be purchasing again. Customer service is also outstanding. Website is well structured making it easy to navigate also and everything you would need in a skin care range

The reviewer stated that an incentive was offered for this review

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Great products and customer service

published

Rawkanvas has taken Estee Lauders place in my skin care books, it has exceeded all expectations and more. I had questions and the customer service was instant and friendly. Highly recommend

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Vicky A.

Vicky A.Sydney, NSW

  • 2 reviews

Great service, great products

published

Simona and Shannon are attentive, respond online to messages and queries fast (I messaged them on Facebook when I couldn’t work out how to use a promo code), can take a joke, and are incredibly generous providing bonus goodies in my order, providing up dates super fast, and of course, the deal clincher, free shipping!!! Hand written note in my order shows a genuine inclination toward personalized service

The products I’ve used have all been effective, and great value compared to high end brands that have a similar effect.
Can’t wait to try more skin care products!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
RB M

RB MSouth East Queensland, QLD

Great products

published

Purchased for my partner and she loves them. I even sneak using these for myself when she’s not looking. Her skin is looking pretty great, the first time in a long time I’ve seen her without makeup

Incentivised ReviewNo
Return Claim MadeNo
CDW

CDWSouth East Queensland, QLD

  • Verified customer

Love these Australian made products!

published

Lunar vitality and canvas are amazing, my partner swears by them. Purchased as a gift and she has now been converted to a return customer. Always great service as well.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
  • Verified customer

Great skin and great customer service

published

I got quite a few of the products with the crystal water bottle promo. The products are beautiful, glass packaging, colourful products and they smell really relaxing. I love my products especially Limelight and luminosity mask. The probiotics have done wonders for my skin. I’m looking forward to expanding my collection with time.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Questions & Answers

MILDNZ

MILDNZasked

With regards to the toner, am I to let this absorb into my skin or am I supposed to gently rub in?
Also, how long should I wait before applying eye cream then moisturiser?
Loving the products so far!

1 answer
Rawkanvas
RAWKANVAS B.Rawkanvas

Hi there, you can do either, it’s a mist so you can spray it on your skin before you moisturise or pat it in. It naturally absorbs in though, just takes a few minutes :) Give your skin about a minute then apply moisturiser, you want your skin to be moist before you apply the moisturiser so you can lock in the hydration.

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