RB Sellars

Worst jeans ever, had to buy another pair as I couldn't wear them. They had absolutely no give in them at all and cut into me every time I sat down or bent over. Very uncomfortable. Show details

Don’t waste your time and money Bought Peppin half zip jumper that was very poor quality and pilled all over after about 4 wears!!! Complaints to customer service just wasted my time with a very long winded over 2 moths reply to say “ sorry it’s out of warranty” why ever would I buy from this company again… and now I see the reviews that tell me… Read more

the same terrible customer service and they still don’t care Please consider this when buying their products and cross your fingers you got a good one …

Very ordinary customer service – I ordered a shirt online and as soon as I paid for it I immediately sent them an email and asked them to change the size. I was told it couldn’t be done as the process had started - so I emailed straight back and said that it had been about 1 minute (literally) between paying and emailing them! I was told that if the size wasn’t right then I had… Read more

to send them the item back. I then said I wanted to cancel the whole order if they can’t manage to change sizes. I simply got an order confirmation for the wrong size! I have managed to change orders with other customers with no issue - I will never use this company again!

Top quality cotton shirts – I wear long-sleeved cotton shirts in summer. The best shirts I've ever had are purchased online from R.B.Sellars. The fabric quality is excellent and the shirts are not expensive. The colours don't fade, the buttons don't come off, and the stitching doesn't come undone. My first R B Sellars shirts are now 10 years old and haven't faded. … Read more

First rate value for money.

The shirt sizes are on the small side, so a standard size 12 customer should buy size 14.

R B Sellars always includes a printed returns form in the delivered package. Their customer service is first rate. They advertise in the regional news media in Victoria, as country customers rely on their practical workwear out on the farms.

Completely unacceptable customer service – Let me paint a picture. I buy three territory shirts. I wear them at different times, and wash them separately according to their care instructions. All three develop these weird dark patches. In good faith, I engage with the customer service. In one of the most frustrating/ disrespectful customer service experiences I think I have ever had, they… Read more

just kept repeating the same thing: "it must be user error". So somehow, despite owning dozens of shirts (including RB Burton shirts) and treating them all the same, the three that all happen to be the same type, same material but worn separately all develop the same issue... and that shows a problem with the user, not the product? They had some idea it was caused by a patch of oil or something? Bizarre. I even offered to return them. I wasn't angling for anything unreasonable.

That wasn't even it - they simply stopped responding. I provided a full account and asked questions about how it could possibly be user error with all the above in mind, and nothing. They simply closed the ticket. So buyer beware - the customer service is great when you're looking to buy, but if your shirt/s have any issues, don't think you'll get a look in - after all, RB Sellars will just tell you it was somehow your fault.

Extremely disappointing, and has turned one of my favourite brands into one of my least favourite. Be very careful.

Don’t waste your money – Purchased a drizabone from RB sellers 21st May paid extra for express post, it’s now 25th still no shipping notification called and told they have delays, there was no mention of this when I purchased the item, which is needed for the 26/5. Will never purchase again from store.

Poor Return Policy – I used to be a long term customer until I had a shirt where the dye ran. They said it was my fault despite the fact that I washed it with other shirts that had no problem. Just bought two Burton shirts to replace my old ones that are worn out. Haven't worn them but had opened them. Now found that the XL in these shirts is too big now. Original… Read more

ones i bought years ago are XL. Because I bought them over two months ago, by one week, they won't take them back. Had similar problem with GAZMAN who replaced the pants no problem. Know where I won't be shopping anymore.

Rossi Workboots 303 Endura Claret – I have been buying Rossi 303s for many years, partly because they were made in Australia and partly because of the leather pull-on loop which has never failed me (unlike fabric ones). I bought a new pair of Rossi 303s from RB Sellars and checked a display boot that stated "Made in Australia". The salesperson verified that the boots were still made… Read more

in the factory in South Australia. I paid $199.00. Upon checking my purchase at home I found a label well down inside the boots that if turned upside down states "Made in Indonesia". These boots look very much like my most recent pair that were made in Australia. It saddens me that Rossi manufacturing has moved offshore and that they feel the need to almost hide the fact that these boots are now made in Indonesia. It remains to be seen if previous great quality is the same as Aussie products of the past. RB Sellars staff need to improve their product knowledge!

Womans Utility pants – The fit is perfect. Heavy weight for jobs around the farm. Warm. Made for work but look good as well. I purchased a second pair to take camping. I hope that you continue to make these

Words cant explain – Coming from someone that has brought every garment there is to buy online, I can say with confidence that RB Sellars are the best brand of clothing there is to buy. Being affordable, durable to suit every occasion and just outright comfy, you cant go past this brand. Such a selection of colors and styles makes RB Sellars all the better to buy.… Read more

Customer service is next to non when you are looking for great. Prompt deliveries and trustworthy quality makes it very easy to buy their clothing. Even though some of the jackets get pricey, what I say is if quality means anything to you, you will pay for it. And that I do. May this brand continue to be the best there is and continue to grow!!

New cargos not up to scratch – Only product I have been disappointed in as a longtime customer. To hard to iron, pocket fasteners lack security. No fastner on back 'wallet pocket' as I call it. I wear the old product a lot in my frequent visits to Viet Nam. Overall manufacturing materials ie inside waist strength-not as well put together as before. New color-good (bone). Apart from this, more than happy with Sellars products. Trev Powis Cohuna Victoria Australia

Inflexible policy, – I am very disappointed with this company and their not very customer friendly policy. I purchased several shirts from their store about 12 months ago, one of these shirts I have never opened or used, still in its original packaging unopened. Since then I have lost weight and wanted simply exchange this shirt for a smaller size. Because of their 60… Read more

day exchange policy, they would not swap the shirt for a smaller size. Exactly the same shirt and style is still sold, but would not swap it out. I did not want a refund, or anything different but a smaller size. This is not good customer service, flatly inflexible and it means I will not be buying any more from this seller. The only thing they had to lose was customer goodwill and they managed to do just that.

Quality mechandise, affordable prices – Shopping on line with RB Sellars for work clothes is easy; garments are always top quality, excellent fabric, good colours and made to last. They offer free postage and easy return of unsuitable purchases. This makes me a happy shopper.