It doesn't do anything and they won't take it back either.
They will tell you smth along the lines of
"Sorry, it just didn't work on you"
Save your money and do it professionally.
I have spoken with Remington too, and they asked me to go through the store you bought it from.
The store said "Tough luck; keep your lemon"

I've had this product since 2017, from Shavershop. I did a little research before buying and purchased it because of the infinity use bulb, and reading good reviews. I am in my late 20s, Indonesian, with tanned skin and black hair and only use it on level 1, once a week. I noticed results after my first and second uses, which really pleased me! I have used on under arms, upper lip, chin, arms, legs, even fingers. I stopped using it as I fell pregnant but my chin hairs have never grown back, finger hairs and arm hairs werent growing back with re...

The worst product I have ever purchased! It worked four times max, I tried to contact Remington and the Shaver Shop to find out how/where I get it fixed and neither got back to me despite repeated calls and emails (it is now out of warranty). I even tried to replace the cartridge but the fault is definitely with the machine. Dont waste your money - there are much better quality products/brands out there.

Have been using it since my Philips Lumea died about 3 years ago. Was a bit expensive though. It works well. No complaints so far. Have to keep using it. Have to be careful with brown skin like mine. I put the settings on 2 lights. Be very careful in sunlight. My hands got very tanned & hot once using 3 lights. I am still thankful

I was about to invest $500+ to get my legs lasered at a laser clinic, however I decided to do some research and invest in my own home system. I bought this one while it was on sale... and it’s the best investment! I did one treatment on my legs at Level 3 (mid strength, I was nervous about pain) and 2-3 weeks later I can already see that there’s about 50% less hair! It’s patchy because I missed some spots, but it’s made it evident that the areas treated haven’t grown back yet. I have tanned skin with dark hair. Can’t wait to try it at a higher strength and see how the results are after a couple months. Would recommend!

I wish i brought this product sooner!! I have dark hair and for myself i could notice less hair after the first session. I was using every two weeks and all hair was gone after the 3 session, pain level was minimal the better the shave prior to use the less little zaps you will get. After stopping it took months for hair to regrow which is finer than original, some still haven't returned. Now i only need to use occasionally now.

Well I'm so disappointed in this product. I purchased from myer, it came with a 90 day money back guarantee but also says results take longer.. it's been 8 months now and because of the requirement to shave before using I'm not dealing with so much more hair. Not only do I now have more thick corse hair most of it has gone white (and still corse) I used this product on the highest setting and followed instructions. Very disappointing

I bought this from Harvey Norman Preston, great price and excellent service. I have used it twice on chin hair and the results are fantastic.The hair has completely gone. I am now using it on upper lip and under arms. It's very easy to use and you do get used to the little zap. I really like this product as it's used at home and much cheaper than going to a salon.I am also going to start on my legs. Will post my results after a month. I really recommend this product. The globe in this unit never needs replacing. The older model IPL globes only lasted about 2 years and needed to be replaced. So well worth the money. The model I bought does both face and body.

Very, very disappointed as I have used this product weekly for over 6 months now and can see no difference in hair growth. I recently went on holidays and resorted to using an epilator as I was not prepared to be seen with the growth on my legs left after using this product. From my point of view a complete waste of money.

Since using this product I have noticed a huge reduction in hair regrowth with only 5 uses. I look forward to seeing the outcomes from further treatments. It’s an easy to use machine with each treatment taking about an hour to complete, which I find preferable to making appointments for sessions. Usually just watch TV while I complete the treatment. Would highly recommend this product to anyone whose has the recommended hair colour and skin tone

This product is great, achieving the same results as clinics. It is simple and easy to use in the comfort of your own home.
As it is compact in size it is easy to handle and store.
I highly recommend it.

I have had laser hair removal plenty of times in a clinic, so I thought it would be a good idea to invest in a portable machine to use myself. I had it set to the lowest setting and have woken up with burns on me, I'm extremely upset and disappointed as I am now worried I will have permanent scars as a result.

If you are thinking about buying this product, I would recommend spending the extra money and having it done by a professional. I don't believe this is safe.

Very easy to use and amazed by the results after 1-2 applications. I have dark hair and can verify that regrowth is stopped almost all over after the first few sessions. No more waxing!

Absolutely amazing product!
Works exactly like the real deal. I Bought it from the shaver shop for only $289.
It will definitely save me money in the long run. The product it self isn’t too big either so it doesn’t take up much storage space. I definitely recommend it to any one who is tired of waiting for their laser clinic to have a 30% off sale :-)

I treated my bikini line and underarms 8 weeks ago following the instructions, with a couple of cheat treatments in between, and have had an excellent result. Almost zero hair regrowth. Treatment is basically painfree just a tiny zap sensation then no after effect at all. I have medium skin colour and dark hair.
Wish I had this machine 20 yrs ago as I would have save thousands on waxing, shaving etc. With 3 women in the house this is an extremely affordable treatment.

Just used for 1st time today. Have had laser before from proffessionals. This is fool proof. Easy to use you see it killing the hair immediately. I used on 5 and done everything legs to brazillian to face and underams. Less painful then waxing

Very effective but results only lasted around 8 weeks despite following instructions religiously. Not worth the high cost in my opinion. Ready to use, reasonable quality, extremely high cost, not super impressed.

Have used the unit quite a few times now, I started seeing results after the second go. Having had laser treatment before professionally, I noticed the same effects ie. small black root hair being grown out & then falling out leaving the area smooth & hair free. It does take some time due to the size of the head but I just park myself on the couch, put on some Netflix & laser away. An affordable & practical unit for me.

Have used it from following instructions and it hasn't done a thing after one year. A waste of money. Very disappointed after what I paid for it. Thought it would be so better than paying someone to do it.

I am a man and I use the device on my chest and belly only. I bought this early May 2017 (using my Etihad miles and on their online store) and used it weekly ever since. In July I had to go on a business trip for 4 weeks so I could not use the machine for 4 weeks. At the first two weeks I was excited that I only had some hair growth on my chest but after that all my chest and belly hair came back! Now that I am back to Sydney I use the machine weekly again but I still have a fluff of hair which is not going anywhere!

Also again this might...