Renault Koleos HZG Zen (2016-2026)
VerifiedAlso referred to as: Renault Koleos HZG Zen 2025 and Renault Koleos HZG Zen 2027.17 reviews
2021 Renault keleos (4x2) – Very disappointed in this wagon Upon purchase it had a flat battery window wiper blades not cleaning the water off the windscreen flat batteries in remote back door hinges stiff hard to lift especially if your short Steering wheel switches not working this is a 2021 model no cruise control if you are 5.1 like me you will find the drivers mirror… Read more
in the way it’s a very bad blind spot i would never ever deal with Toyota south tweed I told them when I got it i couldn’t see around the mirror they said hang on to it for the weekend we will hold you car if you still are having trouble we will give you your old car back I went in on Monday to be told they sold my car absolutely disgusting they didn’t care about my issue I still have trouble nearly hit cars on my right a lot of the time
Reliable, comfortable and capable – I've had this car since new in 2017. I've so far done 145000 trouble free km in Western Australia country roads. The size is perfect for me - can fit double swag in the generous cargo space for camping trips and the features at the price point were head and shoulders above competition. I have never had to get the vehicle serviced outside annual… Read more
servicing and ive done between 10 and 20000km per annum but the vehicle has a 30,000km service interval. At times i tow an Ifor HB211 with one horse (approx 1800kg total trailer+horse) for 400km and fuel consumption increases to around 12-15litres per 100 on the highway at 95kmh towing, the cruise control when towing annoyingly lags as speed decays and then uses excessive revs to try regain speed uphill, the speed limiter function with me controlling the revs worked much better for a peaceful ride but that IMO is a minor quirk rather than a big problem. I have done mild off road, the vehicle I have is 4x4 version and it seems to go reasonably well being a light vehicle getting up ruts and inclines, the clearance over rocks on flat ground is ok, not great compared to serious ladder frame 4x4 vehicles but the main issue is the aerodynamic nose overhang severely limits the approach angle so requires some thought and care to choose lines to avoid damage to front bumper. I am mostly touring on sealed roads not towing and this is where the vehicle shines, quiet and fuel efficient, comfortable, safe and good visibility. Handling on country Australian traditional potholes and corrugated gravel roads could do with some suspension tuning at the front - the springs being a bit soft its not a major drama or unsafe. Overall i have enjoyed owning this vehicle and will have it for another few years of happy motoring ahead.
Renault Koleos 2016 – This does not happen all the time sometimes goes several weeks before it happens. But after I stop waitng for traffic when I put my foot down to take off nothing happens appart from the fact it moves forward slowly . Very dangerous if traffic coming towards you could cause a nasty accident Show details
Average SUV at best – Now coming up to nearly four years ownership, likes, the space, the height, fuel economy, dislikes, the CVT transmission is rubbish, gets into top gear from about 40kmh, so it shudders, the engine on start up makes unusual sounds, like no oil coming up, oil usage, about 500ml per 5000 kilometres, way to much for a well run in engine, the rattles,… Read more
which are to many to mention, from dash to the rear, getting things fixed under warranty, good luck with that, the dealership want to, but Renault is not so excited about it, I got the brakes done at Midas, one quarter the price of Renault, the centre screen goes blank so many times that we cant be bothered with it anymore, its a joke, the Nexus tyres are woeful from new, the headlights are not bright enough, as for a two ton towing, LOL, it has enough trouble carrying its self around, plus the transmission would implode within a kilometre of travel, hope this helps someone who wants to buy one.
This could have been a really good car – I gave Renault every single chance to try to resolve some of the issues and complaints I have but in most cases never received any responses and when I did, I was referred to a dealership and they had no clue what to do and how to help. I bought a ZEN model with all the options ( moon roof, safety pack, etc.). Blind-spot monitoring, the light on… Read more
the mirror ( the LED diode), can only be seen under a particular angle and it is soo weak that you can only see it in a pitch dark with no street lights on, you can forget about using it during the day, the sad bit is that I can see them on a Kia's for an example hundreds of meters away from my car while driving - never got any response on this matter.
Reversing sensors are absolutely useless, I have crashed the car, twice, reversing as they only work on a smallest possible proximity (20-30cm), also they are very very slow to respond even when they work, for an example, when a car passes nearby, they "react" long after the car passes my vehicle.
It cost me thousands of dollars in insurance claims and in the long run, it costs me even more due to loss of the rating 1.
The car apparently has the front collision function, as it is driven by the sensors, I hate to think but am pretty certain it would fail to react, I tried to test it few times and never got any warnings.
Some people already reported the shaky engine, I need to put the car into Neutral every time at the traffic lights, alternatively, you must have the aircon running all the time. I should have mentioned that I only purchased the car due to the fact that is running the Nissan Engine /Drivetrain. I also rented Nissan X-trail that is using the same engine and gearbox and Nissan does not have any problems with shaking when in Drive mode and stationary.
Navigation is a joke, they update the software from time to time but it must have gone wrong a big-time somewhere, no one wants to fix the problem. I get a warning, not on all of the light, randomly, " Red light and speed camera ahead, reduce your speed" - this voice warning used to come only if I was driving over the speed limit. It now comes even when I drive 20km/h in a 60km/h zone, to make the matter more interesting it , the warning ( voice message) comes at least 5 times, extremely annoying, you cannot listen to the radio, kids are extremely annoyed.
Brakes - what a shocker - I was told that I need to replace my brakes, not just the pads but the discs as well and I have only done 25k, I drive like a granny having the kids with me all the time, do not brake instantly,99% of the driving is done on a flat roads, no hills etc.
Tyres seem to be OK but no European or even any Asia car manufacturer are using Nexen as standard tyres, that tells you they went really cheap there.
Otherwise, this could have been a really nice car, it is spacious, good on petrol, it looks nice as well.
Given the comments above, would I purchase Koleos again, if they continue doing what they are doing, most likely not.
Loved it for the first 5 weeks – Absolutely loved this vehicle until the first fault within 5 weeks - fast forward 11 months and the vehicle has awaiting its 4th proximity sensor in its short driving live -expect to wait at least a month, closer to 2 for parts (still waiting). Incredibly disappointed in Renault Australia’s after sales care, if you hear back at all the response is… Read more
disinterested at best. Dealership is starting to come on board with support to resolve ongoing issue but I’m yet to feel optimistic about a resolution.
Disgusting service & parts costs – Our 2017 Koleos has cost a fortune to maintain ($1900) for brakes when only travelled 55k. The airbag light comes on daily. Windscreen deal pops out. Unusual noises on start up. Dealer cant fix. Show details
Nice car BUT expensive brake problems – Update 2/22 still have the car, after the initial brake problems, car has been trouble free, looks like the first cars has unsuitable brake components, current brakes are over 3 years old. Only real fault is the puncture alarm is too sensitive and goes off if tyre looses a tiny amount of air. Other than that's after 80,000k has proven to be a… Read more
reliable car.
Late 2016 model, done 42,ooo K and $2500 in brake costs, nothing covered under warranty, all easy driving around the inner city in Sydney, really not fit for purpose and does not meet what would be a reasonable expectation of running costs for new car.
Superb Car – Extremely happy with the Koleas, Zen 2017. Only fault is the pho-leather seats in Summer. Lambswool seat covers will fix. The Turning circle is not as good as Rav 4. However, its a great vehicle, with all the gadgets needed. Would highly recommend. French Design, Japanese engineering, Korean built. Welcome to the 21 st century. Show details
So far so good – *more car for your $$$ *Drives like a sedan, very little body roll compared to CX5 *Engine and ride very smooth *Engine can be a little loud when pushed hard, not as loud as CX5 *Infotainment R Link system can take a while to get use to but still good *Space inside is fantastic, better than 5 seater competitors *Looks better than most SUVs i think… Read more
*7.4 Ltr per 100, awesome! 18 months later 9.5 city, start/stop *So much more safety kit for the money compared to competitors and price *Center cup holders are a bit of an issue, not a good size *Slowish off the mark, and in general in ECO mode, makes sense *Hills i find are no problem for this vehicle, plenty of go... *Stereo great *Yes, car locks quickly if you have the key on you and you get out of the car to get something from another door *I do love the car, its such a cruzer. Not a racer. You want to spend time in it. I do worry about the CVT, As the Nissan reviews arent good. So time will tell. Ive heard aslong as you put the right Oil in the CVT and have it serviced there shouldnt be any issues. 5 yr, unlimited kilometer warranty. UPDATE>10,000K's, fuel usage dropped to 7.1L/100, still loving the car, use to the CVT now, honestly, I think the car is great. Goes great, feels great. No issues after 10,000K's, we have taken it on heaps of long drives all over NSW, love being in it. Those cup holders are still annoying. 18000k UPDATE> drivers seat creaky, had a slight shake in brake pedal when applied OVER 80KLMS. Took in for service, didn't fix the creak in seat,(this went away) brakes not sure yet. Won't be taking it back to parra motor group. So, bit of an update, just on my first service, 18,ooo service there is a shudder in the brake pedal and steering wheel. Obviously rotors and or pads. Apparently this is a common issue. They wont fix. Update, So after contacting fair trading nsw, and renault taking measurments, renault are now replacing the rotors! Anyone having issues with rotors with low klms id go to fair trading. Renault will just try to pass the buck.
Nice family SUV - Zen 4x2 – My first SUV, it has got a lot of features for affordable price. Renault's low finance offer has sweetened the deal. Never owned a French car, but very impressed by the Koleos. The Infotainment system and Android Auto are easy to use; a lot of space and legroom compared to others. Great overall look. Comfortable enough for long drive. Would highly recommend to anyone shopping around for comfy and safe family vehicle. Show details
Trouble from Day 1 – I bought this car and from day 1 I knew something wasn't right when I drove it out of the showroom. The car would shake/vibrate when ever you had the car in idle (e.g waiting at the traffic lights), the response I got from the dealership was that it was a known issue and a software fix would come to stop the car from acting like this when I… Read more
complained a day after receiving the car.
After many months of complaints, taking my car in to be looked at; leaving it for days with Renault Australia and taking the matter formally,I was advised that this is actual "normal operation" and to reduce vibration I can drive with the air-conditioner on which actually lifts the engine speed to stop the car from vibrating/shaking. Obviously this is disappointing that a brand new car requires the air-conditioner on 24/7 to stop the car from shaking.To this day I am stuck with the issue, with no way to make the car stop doing it. To give you an indication of this vibration it makes my phone shake around in its holder, something you would expect from a 20 year old car, so its not pleasant to drive. I was advised by Renault that this is "normal operation" so one can expect that all the Koleos cars operate in a similar manner if this is normal.
I loved the car and if it wasn't for this issue I would recommend it to everyone, but in my opinion it would be the last vehicle I would ever buy again.
Other issues experienced with the car:
1. breaks making funny noises every time they are pressed
2. vibration at 80kms an hour through the steering wheel
3. faulty media unit, which was replaced, now this one has other issues and dead pixels.
4. rattles in the cabin and front passenger seat
Love our new car - Zen 4*2 – This is our first car. Everything is good and the price is really nice. It includes all basic features that we might use. It is very good value for money. We made a wise decision on it. We bought it at the end of financial year, so got some discount. Overall is good. Show details
Find out how Renault Koleos HZG Zen compares to other Midsize / Medium SUVs
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Zen 4x2 - Smooth operator! – I am over the moon with this car. It's smooth, economical and full of little luxuries. After owning a '06 Megane, that is still as reliable as the day it was made, proved it's safety on more than on occasion and our dealer are super-stars, the choice was clean when it was time for us to buy a second car. I don't have a bad thing to say. If I… Read more · 1
had to really try, I would say the low idle can feel a little bit un-refined when stationary and the AC isn't running. With that being said, I feel it has lessened over the last couple of months. At the end of the day I would rather this, than an engine with start-stop fitted.
The standard sound system is beautiful, I use the heated seats way more than I thought I would and the climate system is very responsive to changes in temperature and sunlight. Apple car play is a game changer, we use it every single day!
The active safety features are well implemented. I have had the forward emergency braking kick in once and it only did it to support me (wasn't stopping hard enough) and only when you need it to. The rest of the time, they are just in the background, standing guard.
Rear leg room and cargo space was important and doesn't disappoint. No dramas with space when we have multiple passengers.
Fuel economy is fantastic, currently averaging 8.2L per 100/km, most of our driving is done at 60-80km/h and at the time of this review we have done 9100km.
Thank you Renault!
UPDATE: So we have now done 14,000km and our fuel consumption has improved further, hovering between 7.2 and 7.4 L/100km. Very happy!
Amazing 2018 4x4 Koleos Zen – I never paid much attention to Renault or French cars in general—until I stumbled upon a review of the Renault Koleos by chance. Curious, I decided to take it for a test drive, and I was blown away! The drive quality and the wealth of features truly impressed me. This car is incredible in every way. For a medium-sized SUV, it offers the space and… Read more
comfort of a much larger vehicle. The Zen trim takes it to another level with its extensive features, including a dedicated sat-nav, Apple CarPlay, and a beautifully designed interior. The Koleos delivers an impressive range of features at a very competitive price, making it an outstanding value. Forget the typical Korean and Japanese options—this SUV offers so much more for the price!
That said, there are a couple of downsides. The acceleration is somewhat lackluster and unexciting. Additionally, the after-sales service from Renault left much to be desired. The dealer I purchased the vehicle from was especially difficult to deal with for maintenance issues.
Despite these drawbacks, the Renault Koleos stands out as an exceptional SUV that’s worth considering.
My dream car at an affordable price – Absoloutely love my Renault Koleos. Have also had my eye on very expensive cars but came across this one and fell in love with it, and the best part was I could actually afford it. There is so much room, the design is so smooth and good looking and I can’t imagine having a different car after this one. Show details
Perfect Family car – After 6 months car searches I found the One! Koleos,it has everything i need! All the modern features and options! Love it The engine is not the fastest but if u r not planning to drive the car like a Formula then its ok! Leather seats,sunroof, large lcd display is great! One thing i dont like is that it has no CD player,that is all! Show details
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Very happy with my Koleos apart from the occasional fault with loss of power seems to be when turning left when putting foot down on accerater pedal