- Verified purchase
This could have been a really good car
I gave Renault every single chance to try to resolve some of the issues and complaints I have but in most cases never received any responses and when I did, I was referred to a dealership and they had no clue what to do and how to help.
I bought a ZEN model with all the options ( moon roof, safety pack, etc.).
Blind-spot monitoring, the light on the mirror ( the LED diode), can only be seen under a particular angle and it is soo weak that you can only see it in a pitch dark with no street lights on, you can forget about using it during the da...y, the sad bit is that I can see them on a Kia's for an example hundreds of meters away from my car while driving - never got any response on this matter. Reversing sensors are absolutely useless, I have crashed the car, twice, reversing as they only work on a smallest possible proximity (20-30cm), also they are very very slow to respond even when they work, for an example, when a car passes nearby, they "react" long after the car passes my vehicle. It cost me thousands of dollars in insurance claims and in the long run, it costs me even more due to loss of the rating 1.
Loved it for the first 5 weeks.
Absolutely loved this vehicle until the first fault within 5 weeks - fast forward 11 months and the vehicle has awaiting its 4th proximity sensor in its short driving live -expect to wait at least a month, closer to 2 for parts (still waiting).
Incredibly disappointed in Renault Australia’s after sales care, if you hear back at all the response is disinterested at best. Dealership is starting to come on board with support to resolve ongoing issue but I’m yet to feel optimistic about a resolution.
Purchased in December 2018 at Renault Ballarat .
Disgusting service & parts costs
Our 2017 Koleos has cost a fortune to maintain ($1900) for brakes when only travelled 55k. The airbag light comes on daily. Windscreen deal pops out. Unusual noises on start up. Dealer cant fix.
Purchased in April 2017 for $32,000.00.
Nice car BUT expensive brake problems
Late 2016 model, done 42,ooo K and $2500 in brake costs, nothing covered under warranty, all easy driving around the inner city in Sydney, really not fit for purpose and does not meet what would be a reasonable expectation of running costs for new car.
Purchased in October 2016.
Extremely happy with the Koleas, Zen 2017. Only fault is the pho-leather seats in Summer. Lambswool seat covers will fix. The Turning circle is not as good as Rav 4. However, its a great vehicle, with all the gadgets needed. Would highly recommend. French Design, Japanese engineering, Korean built. Welcome to the 21 st century.
So far so good
*more car for your $$$
*Drives like a sedan, very little body roll compared to CX5
*Engine and ride very smooth
*Engine can be a little loud when pushed hard, not as loud as CX5
*Infotainment R Link system can take a while to get use to but still good
*Space inside is fantastic, better than 5 seater competitors
*Looks better than most SUVs i think
*7.4 Ltr per 100, awesome!
*So much more safety kit for the money compared to competitors and price
*Center cup holders are a bit of an issue, not a good size...
Purchased in September 2018 for $34,600.00.
Nice family SUV - Zen 4x2
My first SUV, it has got a lot of features for affordable price. Renault's low finance offer has sweetened the deal. Never owned a French car, but very impressed by the Koleos. The Infotainment system and Android Auto are easy to use; a lot of space and legroom compared to others. Great overall look. Comfortable enough for long drive. Would highly recommend to anyone shopping around for comfy and safe family vehicle.
- Verified purchase
Trouble from Day 1
I bought this car and from day 1 I knew something wasn't right when I drove it out of the showroom. The car would shake/vibrate when ever you had the car in idle (e.g waiting at the traffic lights), the response I got from the dealership was that it was a known issue and a software fix would come to stop the car from acting like this when I complained a day after receiving the car.
After many months of complaints, taking my car in to be looked at; leaving it for days with Renault Australia and taking the matter formally,I was advised that ...this is actual "normal operation" and to reduce vibration I can drive with the air-conditioner on which actually lifts the engine speed to stop the car from vibrating/shaking. Obviously this is disappointing that a brand new car requires the air-conditioner on 24/7 to stop the car from shaking.To this day I am stuck with the issue, with no way to make the car stop doing it. To give you an indication of this vibration it makes my phone shake around in its holder, something you would expect from a 20 year old car, so its not pleasant to drive. I was advised by Renault that this is "normal operation" so one can expect that all the Koleos cars operate in a similar manner if this is normal. I loved the car and if it wasn't for this issue I would recommend it to everyone, but in my opinion it would be the last vehicle I would ever buy again. Other issues experienced with the car: 1. breaks making funny noises every time they are pressed 2. vibration at 80kms an hour through the steering wheel 3. faulty media unit, which was replaced, now this one has other issues and dead pixels. 4. rattles in the cabin and front passenger seat
Love our new car - Zen 4*2
This is our first car. Everything is good and the price is really nice. It includes all basic features that we might use. It is very good value for money. We made a wise decision on it. We bought it at the end of financial year, so got some discount. Overall is good.
- Verified purchase
Zen 4x2 - Smooth operator!
I am over the moon with this car. It's smooth, economical and full of little luxuries.
After owning a '06 Megane, that is still as reliable as the day it was made, proved it's safety on more than on occasion and our dealer are super-stars, the choice was clean when it was time for us to buy a second car.
I don't have a bad thing to say. If I had to really try, I would say the low idle can feel a little bit un-refined when stationary and the AC isn't running. With that being said, I feel it has lessened over the last couple of months. At t...he end of the day I would rather this, than an engine with start-stop fitted. The standard sound system is beautiful, I use the heated seats way more than I thought I would and the climate system is very responsive to changes in temperature and sunlight. Apple car play is a game changer, we use it every single day! The active safety features are well implemented. I have had the forward emergency braking kick in once and it only did it to support me (wasn't stopping hard enough) and only when you need it to. The rest of the time, they are just in the background, standing guard.
Purchased in January 2018.
- Verified purchase
Amazing 2018 4x4 Koleos Zen
I never paid much attention to Ranult, nor French cars in general; until by accident i came across a review of the Renault Koleos. OFcourse, i wanted to test drive the car for myself, and was blown away with the drive and plethora of features available!!! This car is absolutely amazing, in every regard. For a medium sized SUV it feels more like a large SUV inside. The Zen completes the vehicle in every way with features; from having a dedicated sat nav and apple car play, to the amazing interior and other features. This car has an amazing range of features for a very competitive price tag. Don’t bother with Korean and JApanese cars. You’ll get allot more from this one!!! And its very affordable.
My dream car at an affordable price
Absoloutely love my Renault Koleos. Have also had my eye on very expensive cars but came across this one and fell in love with it, and the best part was I could actually afford it. There is so much room, the design is so smooth and good looking and I can’t imagine having a different car after this one.
Perfect Family car
After 6 months car searches I found the One! Koleos,it has everything i need! All the modern features and options! Love it
The engine is not the fastest but if u r not planning to drive the car like a Formula then its ok! Leather seats,sunroof, large lcd display is great! One thing i dont like is that it has no CD player,that is all!
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