Was so excited when we purchased this car. Beautiful and full of features. Unfortunately after 19 returns for warranty and over 7 months off the road we fell out of love and found ourselves in a world of hurt trying to get compensation from Renault. Literally writing this review whilst on the phone doing mediation with our dealership trying to get a result.

I have had endless problems with my koleos since the first week I bought it from the dealership. Even getting repairs done under warranty were a problem through Renault. Annoying.

We bought our Koleos few years ago, for around $15k as it is Privilege MY11 4x4 version f late 2011. Color is beautiful white pearl, pretty practical, as the dust and dirt is not as visible as on black or darker colors. Could be more economical, as it is around 10l/100km in the city. Although on the highway is really good as for SUV, with around 6.5l/100km. Have some issues with tailgate and pump of windscreen fluid, as water is not being sprayed on a windscreen anymore. Did many road trips, driving on a dirt roads, on the beach, never had big issues.
In overall, very good value and 4/5 stars.

Absolutely loved this vehicle until the first fault within 5 weeks - fast forward 11 months and the vehicle has awaiting its 4th proximity sensor in its short driving live -expect to wait at least a month, closer to 2 for parts (still waiting).
Incredibly disappointed in Renault Australia’s after sales care, if you hear back at all the response is disinterested at best. Dealership is starting to come on board with support to resolve ongoing issue but I’m yet to feel optimistic about a resolution.

Our 2017 Koleos has cost a fortune to maintain ($1900) for brakes when only travelled 55k. The airbag light comes on daily. Windscreen deal pops out. Unusual noises on start up. Dealer cant fix.

The foam around the windscreen keeps coming out I have had it fixed twice so far the car is only 12 months old the first time was before the 1000km service

Late 2016 model, done 42,ooo K and $2500 in brake costs, nothing covered under warranty, all easy driving around the inner city in Sydney, really not fit for purpose and does not meet what would be a reasonable expectation of running costs for new car.

hello my comp. read out has stopped working ie distance to next refuel,fuel used etc any ideas and all the other function Also auto gear box has singing noise but only occasionally.It sounds like a ball race

Just done 30'000kms and car needs front brake rotors, again! First set replaced at circa 15'000 kms under warranty but not without a fight, now it's round 2. Has anyone else experienced this? The car is my wife's daily driver so it's driven quite conservatively.

I do alot highway and mountain roads and small city trips in between. I have already racked up 172,000 km. I have always had it serviced by trained Renault mechanics. I have two minor warranty issues, tailgate lock and wiper motor. All were fixed with no fuss. My only dilemma is how much I paid for the top model vs depreciation. As the car is so good and reliable I am going to run it for a lot longer than I have other cars. I usually get rid of them 6 months before warranty ends but the bells and whistles on this car will keep me satisfied for a bit longer. I have never been happier to keep a car so long and the fuel average after all this time is still sitting on 7.2!

I bought a brand new Koleos in2017. It now has 40,000 kms and was told today at service that my brakes are 99% worn and I need new brakes and disks (costing $800). The drivers seat is wearing out as is the shift knob. My wife drives the car to work and to drop off the kids it’s not a race car

The car was good for 5 years but these are the problems faced in last 1 year and Renault should be ashamed of themselves

1) Break light switch sensor not working . Car wouldn’t start or move . End result lot of headache .

2) Air con stopped working due to faulty heater resistor. Went to three different specialist to figure out the issue . End result lot of time and money wastage

3) extreme vibration in the car when accelerating - needed drive shaft replacement . End result completely lost trust in Renault

4 A old problem has resurfaced again- when going uphill or accelerating hard some clunky noise from the engine .

God save the Renault and the other owners like myself .

We don't use this car every day, only done 3000km,
Everytime I drive the car message comes up Active Braking disconnected I took it to village motor northlakes 5 times, first time they told me there was a leaf between the senor I drove for 500m message come up took back to village motor they told me because of the dust I drove for 100m message came up again I took back they told me radar is faulty and its because of dushboard camera, message is not coming up however I don't trust village motor because the reasons they told me was lie