The foam around the windscreen keeps coming out I have had it fixed twice so far the car is only 12 months old the first time was before the 1000km service
Purchased in September 2018.
Nice car BUT expensive brake problems
Late 2016 model, done 42,ooo K and $2500 in brake costs, nothing covered under warranty, all easy driving around the inner city in Sydney, really not fit for purpose and does not meet what would be a reasonable expectation of running costs for new car.
Purchased in October 2016.
computer read out
hello my comp. read out has stopped working ie distance to next refuel,fuel used etc any ideas and all the other function Also auto gear box has singing noise but only occasionally.It sounds like a ball race
Just done 30'000kms and car needs front brake rotors, again! First set replaced at circa 15'000 kms under warranty but not without a fight, now it's round 2. Has anyone else experienced this? The car is my wife's daily driver so it's driven quite conservatively.
Purchased in May 2017.
Still looks good and runs well
I do alot highway and mountain roads and small city trips in between. I have already racked up 172,000 km. I have always had it serviced by trained Renault mechanics. I have two minor warranty issues, tailgate lock and wiper motor. All were fixed with no fuss. My only dilemma is how much I paid for the top model vs depreciation. As the car is so good and reliable I am going to run it for a lot longer than I have other cars. I usually get rid of them 6 months before warranty ends but the bells and whistles on this car will keep me satisfied for a bit longer. I have never been happier to keep a car so long and the fuel average after all this time is still sitting on 7.2!
Purchased in June 2013 for $46,500.00.
Promised so much,delivered so little
Bought this 2016 Koleos new in 2017.
We have had ongoing issues with the dash and centre console going black.Had it back to McCarrolls Newcastle and they had no idea at all after 4 occasions.Took it back to Peter Warren Warwick Farm and computers were re-set but since then (June 2018) have had issues with centre console twice. Today,after 41,000 k’s have had to have the front rotors and pads replaced.Only ever had to replace brake rotors on a car once before and that was after a shonky deal from a shonky dealer on a Holden Crappydore.
I’m 71 an...
I bought a brand new Koleos in2017. It now has 40,000 kms and was told today at service that my brakes are 99% worn and I need new brakes and disks (costing $800). The drivers seat is wearing out as is the shift knob. My wife drives the car to work and to drop off the kids it’s not a race car
Purchased in March 2017.
I usually use the 2016 Renult Koleos as a daily family car. Purchased in 2017 and lasted me up to the start of 2019. The car was running smoothly until mid 2018, when the key card was no longer receptive from distance; leaving me to manually insert the key to start up. Although it was odd I thought nothing of it as the car worked the same. However 2019 was not too fun, the car started jumping internally and the dashboard lights would flash randomly, with the indicators too. the card became no longer receptive until 2-10 minutes of inserting th...e key into the start slot different directions just to try and start the car. As well as resulting to jump starting the car :(. On a 37 degree day, the car just refused to flat out start, no sign of ignition lights even with jumpstarting. So I called the insurance company to come help out. One of their guys found no issue with the battery and found the key was the issue, so we got it towed to the nearest Renault car dealership and sought for service. 3 days later I was contacted by the Renault services and was informed something inside the car has flat out just destructed and are still looking to find out what it is. Long story short I have to get a new car.
Purchased in September 2017.
Good for 5 years till warranty last , now falling apart like a house of cards .
The car was good for 5 years but these are the problems faced in last 1 year and Renault should be ashamed of themselves
1) Break light switch sensor not working . Car wouldn’t start or move . End result lot of headache .
2) Air con stopped working due to faulty heater resistor. Went to three different specialist to figure out the issue . End result lot of time and money wastage
3) extreme vibration in the car when accelerating - needed drive shaft replacement . End result completely lost trust in Renault
4 A old problem has resurfaced again- when going uphill or accelerating hard some clunky noise from the engine .
God save the Renault and the other owners like myself .
Purchased in August 2012.
Active Braking Disconnected
We don't use this car every day, only done 3000km,
Everytime I drive the car message comes up Active Braking disconnected I took it to village motor northlakes 5 times, first time they told me there was a leaf between the senor I drove for 500m message come up took back to village motor they told me because of the dust I drove for 100m message came up again I took back they told me radar is faulty and its because of dushboard camera, message is not coming up however I don't trust village motor because the reasons they told me was lie
Purchased in August 2018.
2018 intense 4wd desiel
Honestly this car as a 4wd labeled vechile is seriously underrated and deserves a bit more credit, I have had this car offroad a few times both dirt and sand, while ground clearance isnt all that much, with a couple of modifications which iv done I have the same ground clearance as the proper 4x4's , the 4wd system works incredibly well in the sand and steep dirt inclines iv never been stuck in the sand in it including going onto sand islands, even pulled out a prado out of a bog down to the diffs which amazed me , the only issue I have is fu...el consumption but mainly because of the larger offroad tyres I have put on it, I'm st average of around 9.2l per 100kms however even before on the stock tyres I still was at best of 8.5 city driving and 7.6 out on the highway , but that's the only thing I can pick on, the interior gives off a awsome luxery feel and is a absolute pleasure to drive day in and day out and honestly makes you want to drive it more and more, I havent came across any problems with the cvt as of yet iv done 30k kms on it so far and still working like it's new, the sound system is amazing and cant forget about the heated and ventilated seats absolute heaven especially on them hot days , no more back/bum sweating on leather seats! The cool breeze feels different but its rather relaxing , plenty of room in the car, a nice upgrade on the interior I reckon is if they put screens in the headrests of the driver and passenger seats for the kids entertainment on trips. Otherwise top car , if your seriously not sure go and test drive one you wont be disappointed
Purchased in March 2018.
Good car needs some improvement
Car is good for the price, no doubt. Some improvements to consider 1. Setas can be softer, 2. Side views of other vehicles are not good especially if you at a roundabout.
Purchased in November 2016.
Extremely happy with the Koleas, Zen 2017. Only fault is the pho-leather seats in Summer. Lambswool seat covers will fix. The Turning circle is not as good as Rav 4. However, its a great vehicle, with all the gadgets needed. Would highly recommend. French Design, Japanese engineering, Korean built. Welcome to the 21 st century.
Great Vehicle EXCEPT our dealer promised update to Apple /Android Auto on purchase, still waiting!!
Could not be happier with my 2017 Intens.
Purchased in September 2017
However, at time of purchase, we were told by the salesman at Metro Renault that Apple Play & Android Auto software feature (which we don't have) was to be updated as soon as Renault released it.
After numerous phone calls requesting the update, we've been told that there isn't an update for our model.
** Very disappointed with Metro Renault making promises at the time of purchase and not keeping their word**
We'll soon make another phone call to check on the availab...ility of an update to equip our Renault koleos with Apple Play/Android Auto and if we get the same answer, we'll be referring this matter to Renault regarding Metro Renault unkept promise. Metro Renault can contact us if they wish. They've got details of the sale and phone calls on their books.
- Koleos H45
- Verified purchase
We have owned a Renault Koleos from new and it has been nothing but problems. The sun visors have failed twice, the chrome on the door handles is peeling and cutting our hands. The release on the tailgate has failed and can't be opened but the main problem is the air conditioning controller. The controller is electronic, buried under the dash and not subject to wear and tear. This unit, which multiple experts have indicated should not fail in the life of the vehicle, has now failed twice in less than 2 years. The cost of the part is in excess o...f $1,500 and I now have no confidence that the part will last a reasonable time if replaced. Not having air conditioning is not an option in an Australian summer. My wife loves her Koleos but even she has said she will never buy another one.
So far so good
*more car for your $$$
*Drives like a sedan, very little body roll compared to CX5
*Engine and ride very smooth
*Engine can be a little loud when pushed hard, not as loud as CX5
*Infotainment R Link system can take a while to get use to but still good
*Space inside is fantastic, better than 5 seater competitors
*Looks better than most SUVs i think
*7.4 Ltr per 100, awesome!
*So much more safety kit for the money compared to competitors and price
*Center cup holders are a bit of an issue, not a good size...
Purchased in September 2018 for $34,600.00.
I have this car for my family and it does a great job. We upgraded from a Honda CRV and we immediately noticed that we have lots more room and space in the car. The boot was comparatively large and we could fit much more groceries in there, more items when travelling etc.
Our 3rd Renault Diesel vehicle is a Koleos
Our Koleos Privilege 4 x 4 with Renault Diesel engine and conventional 6 speed automatic transmission, is mated to Nissan 4wd smarts and multi link rear suspension. Built in South Korea at the Samsung Factory it truly is multi national.
Living in Western Victoria, half way between Melbourne & Adelaide, Diesel is the preferred fuel for distance.
Easy to get in and out of, (our main consideration after 50+ years driving) the rear seats fold flat for loading larger items. Electric leather drivers seat is fully adjustable, the electric parki...ng brake is in my opinion the best advance in twenty years as its all automatic + manual when you need it, - love it! Rear privacy glass in the back, sunroof, excellent climate control air conditioner, HID Bi-Xenon headlights are superb for country driving at night. We have just had our 75k service without any reliability issues, only scheduled services. Original Continental tyres lasted to 46k, now running Pirelli Scorpion Verde tyres which will last far longer & feel very good on the road. My only complaint is the speedo calibration, its too small to see, so an after-market 'Polaris' HUD speed control beams up the digital speed onto the bottom of the windscreen. A bonus is it also alerts you to fixed position speed cameras as you drive. It simply plugs into the cigarette lighter base. Full size spare road wheel (on steel wheel unfortunately) almost completes the picture. The rear camera has excellent definition with guidance lines . Great visibility all round makes parallel parking a cinch.
Nice family SUV - Zen 4x2
My first SUV, it has got a lot of features for affordable price. Renault's low finance offer has sweetened the deal. Never owned a French car, but very impressed by the Koleos. The Infotainment system and Android Auto are easy to use; a lot of space and legroom compared to others. Great overall look. Comfortable enough for long drive. Would highly recommend to anyone shopping around for comfy and safe family vehicle.
- HZG Zen
- Verified purchase
Trouble from Day 1
I bought this car and from day 1 I knew something wasn't right when I drove it out of the showroom. The car would shake/vibrate when ever you had the car in idle (e.g waiting at the traffic lights), the response I got from the dealership was that it was a known issue and a software fix would come to stop the car from acting like this when I complained a day after receiving the car.
After many months of complaints, taking my car in to be looked at; leaving it for days with Renault Australia and taking the matter formally,I was advised that ...this is actual "normal operation" and to reduce vibration I can drive with the air-conditioner on which actually lifts the engine speed to stop the car from vibrating/shaking. Obviously this is disappointing that a brand new car requires the air-conditioner on 24/7 to stop the car from shaking.To this day I am stuck with the issue, with no way to make the car stop doing it. To give you an indication of this vibration it makes my phone shake around in its holder, something you would expect from a 20 year old car, so its not pleasant to drive. I was advised by Renault that this is "normal operation" so one can expect that all the Koleos cars operate in a similar manner if this is normal. I loved the car and if it wasn't for this issue I would recommend it to everyone, but in my opinion it would be the last vehicle I would ever buy again. Other issues experienced with the car: 1. breaks making funny noises every time they are pressed 2. vibration at 80kms an hour through the steering wheel 3. faulty media unit, which was replaced, now this one has other issues and dead pixels. 4. rattles in the cabin and front passenger seat
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Questions & Answers
On my koleos life 2019 the only power windows switch which illuminates at night is the drivers windows one all others are not. Is this just this model as my wifes capture all illuminate as did my megane
I have a Koleos 2014 and it will not let me change the time, what can I do?
Have a 2015 Diesel Koleos - love this car (had it for 3 years) had no problems until last week - flat battery - no problems the car told me what to do, so drove straight to Renault Service - they replaced it, drove home. BUT for exactly one week I had trouble starting the car (usually starts immediately), drove out and only a couple of ks down the road error message appeared "Injection Error" big RED STOP came up - got the car towed to Renault again, they say its the fuel injection - but this is my question "is this the beginning of a down hill road?" Is it time to trade it in? What do you guys think?
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