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Renovation D

Renovation D

2.8 from 22 reviews

Reviews

2.8

22 reviews
5
(8)
4
(2)
3
(0)
2
(1)
1
(11)
  • Customer Service
    4.5 (2)
  • Timeliness
    4.5 (2)
  • Job Satisfaction
    5.0 (1)
  • Rates and Fees
    5.0 (2)
  • Product Quality
    4.5 (2)
  • Return Claim MadeYes (0) · No (2)
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swheatley6

swheatley6Sydney, NSW

  • 3 reviews

Good range of products at great prices

published

Happy with the product although after sales communication was not always easy but was excellent. A faulty hinge 3 months after purchase was replaced without any trouble.
Knowledgeable team too.

Customer Service
Rates and Fees
Timeliness
Product Quality
Return Claim MadeNo
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Samantha

Samantha

  • 2 reviews

Custom Vanity - superb

published

I ordered a custom vanity online, colour matched to Dulux shade number. From start to finish the online ordering process was easy, all details were checked over again and the resulting product is high quality and absolutely perfect- all at a really good price. I'll be back!

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationRenovation D Bankstown
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Selma

Selma

  • 2 reviews

Vanity heights non standard

published
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Stela

StelaSt. Andrews

  • 2 reviews

Poor quality

published

Poor quality kitchen sink bought it only a few month ago, faulty product we been calling them to get a refund or a different sink no help at all, never recommend buying anything from there
My sink was meant to be black its all white and old already only purchased not long ago after we spent so much money in the store we get no customer service back

Good product

published

High quality product, friendly staff. Definitely go there again. I love the design and the quality is good , long warranty.

Terrible Customer service. Delivery policy a rip off

published

great communication

published

2nd bathroom with renovation d, the product reflect great value , but most important is their staff Are very experienced on bathroom renovation, answered all my question and concerned, been reading through review, can't understand what could be issue with their after sales, I damaged drawer panel on vanity during installation, and they supply new drawer panel straight the way with very little charge! They also help out on my installation, able to reach them on phone anytime during business hour 7 days!! they talk directly to my plumber and sort out all issue in minutes , Looking forward to use them for next bathroom!!

Rose

RoseSydney

  • 2 reviews
  • 2 likes

Reasonably priced & Very helpful

published

Happy customer

published

I was recommended to Renovation D by my friend. They have a huge range of products and they can also custom make things without a big price tag. Everything purchased from them are excellent, and hassle free. Will definitely recommend to others.

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Anything but hassle free

published
Mark

MarkSydney

Made to measure

published

We bought nearly 5k of kitchen cupboards draws and pantry. All custom made to my design. Found them very helpful. Gave advice on what I could and couldn't do. All were made to the correct sizes. Finish to top quality and ready on time. Very happy with the result. Would use and recommend them again

Consistently Top

published

We have been buying from Reno D now virtually since it opened. Not everything has been perfect but in every they made good. Maybe there are people out there who are better but we are yet to find them. We recomend them to all our friends

Vanity wasn't size or quality we ordered

published

The vanity was ordered as 1500 wide. It came 1490 wide with the back being only 1488. It was not even square. They refused to fix it unless I paid over $900 or seek a refund less 20% because that is what they have on their invoice.

JMM

JMMSydney

DISGUSTING AND RUDE

published

Disgusting site, dangerous, should be reported to WHS - customer service is the WORST I've ever experienced in my life, they sit on their phones and ignore you, crap service I'll be letting everyone know not to use you and I'll be reporting this site to WHS

Sunshine

SunshineSydney

  • 4 reviews
  • 5 likes

Poor quality

published

We bought our taps and sink tops and sink drawers from Renovation D. The quality has been very poor so I would not buy these items from them again. (Luckily we bought another brand sink so that seems OK still). It's cheap, but in this case you really get what you pay for ..

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Nick n

Nick nSydney

Bad service

published

We purchased 4 shower screens from them, the size of the products we received are not right size, three were too much gaps between. they refused to change

Unprofessional

published

I had very bad experience with them. The manager was very rude. They provided wrong advises and I have to suffer the loss

Very Dissappointing

published

I purchased thousands of dollars worth of bathroom and kitchen items, but had a slight little problem with the freestanding bathtub it was too big for the area it was going into. They would not return it back for an exchange they were very rude. Apparently to them they said it had scratches, but the funny thing is, that it was still sealed in the wrapping it initially comes with. I will never do business with them again. They were really disrespectful and rude.

Miller

MillerBraidwood

  • 6 reviews

Great quality and excellent prices

published

We bought all of our tapware and shower screens from Renovation D and found them excellent. The quality has been great and prices unbeatable. They also arranged delivery at competitive rates. We're about to make our fifth purchase from them so we're obviously happy customers and I have recommended them to friends who are also doing DIY renovations.

Lisa

Lisa

  • 3 reviews
  • 3 likes

Shower Screen- Poor installation

published

Purchased a shower screen and installation from renovation D . You have to pay up front before they will come and install. Was given installers phone number and told to book install with him , had to chase installer constantly leaving phone calls . Shower finally installed and installed incorrectly , the door wont fit on . Its been a month and installer wont return my calls . Renovation D refusing to accept responsibility saying its the installers fault . I have now lodged a claim with fair trading. I wish I had of read reviews before going here . WARNING , WARNING consumers these guys are back yard operators with a no care factor. Google reviews are DONT USE

1 comment
Lisa
Lisa
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