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Resurface it

Resurface it

2.0 from 16 reviews

See the Best Bathroom Renovators in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
4
4 star
0
3 star
0
2 star
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1 star
12

anton

antonSouth East Queensland, QLD

  • 10 reviews
  • 20 likes

READ PRODUCT REVIEW..Kitchen resurfacing BE WARY

published
Customer Service
Timeliness

Find somebody else, worst tradie experience ever

published

I wish I had read these reviews prior to engaging [Name Removed] from Resurface it.
[Name Removed] seem very professional and started our work quickly. Then the excuses started and after almost two month waiting and listening to every excuse under the sun as to why he could not finish the job we had to get another company to come and complete the work.
I would consider Resurface it borderline conmen, more focused on getting payment for work not done and then leaving you high and dry.
Do yourself a favour and find somebody else.

SCHH

SCHHBrisbane

  • Verified customer

Perfect Service every time

published
  • Verified customer

Cant find anything wrong...

published

I was concerned about the negative reviews before the job

But after the job is completed, i can say that i cannot find anything wrong with mat and his business.

Communications with mat was good and easy. He turned up on time (before i arrived). The bath tub was resurfaced properly and his price is competitive.

I am not sure if the negative reviews are true or not, but I am sure my experience is definitely positive.


Bad

published

Had a QCat order against them in the Magistrates Court Queensland of which I was awarded over $1500 (09/16)
which they have NEVER paid! You have been warned.


Kezza

KezzaPomona

  • 2 reviews
  • 3 likes

I wish I could give NO STARS

published

Rachael

Rachael

  • 2 reviews
  • 3 likes

Shonky donky

published

My job attempted by this business left my bathroom in a worse condition after they started. They took a deposit and never delivered on a promised product. The paint peeled off and they didn't remediate the faulty product. They happily took my 30% deposit and after that, [name removed] and [name removed] were very difficult to contact with lots of excuses (sick kids, hospitals visits, injured hands, water in the paint etc).
Do you're research!!!!


RobM1

RobM1Burpengary

  • Verified customer

First Class Service!

published

Honestly, I'm surprised by the other reviews on this platform, I can not fault the work or service provided by Mat.
We had our bathroom and laundry resurfaced , including tiles and cabinets and the finished result is really beyond what we expected.
Mats prices were competitive and he was prompt and reliable.
As promised in their quote we received a written warranty document.
We have recommended Mat to our neighbour and friends.

SandL

SandLBrisbane

What service??

published
Hottiva

Hottiva

  • 5 reviews
  • 3 likes

Bad service

published

Very knowledgeable and reasonable quote but set dates and cancel. Never give a deposit!!! I thought I'd never get it back!


Aliflair

AliflairBrisbane

  • 2 reviews
  • 1 like
  • Verified customer

Skilled and a pleasure to deal with

published

Regular Renovator

Regular Renovator

  • 2 reviews
  • 4 likes
  • Verified customer

Very disappointing

published

I have never before reviewed a business on a site like this, but others need to know about this company. My experience was the same as others—a reasonable quote, a great deal of talk about how experienced he was, a start date was set. Then the excuses began, as the start day was put off again and again. Once the job was finally done I insisted some of it be redone, as it was pretty uneven work. Later, when some patches were knocked off (I had never before seen renamelling come off like this), I had to chase him for weeks before even getting a time for him to come and inspect it. I was prepared to pay for him to repair the patches, and he gave another quote, but then ceased replying to me altogether. That was months ago.


M and J

M and JSydney, NSW

  • 2 reviews
  • 7 likes
  • Verified customer

Do not use this company

published

What a disappointing experience. Unfortunately the owner of this company offered a salesman spiel and failed to deliver. We were given excuse after excuse, flooding, sick children, bad weather. Part way through the job he decided to pull the pin on the job and we are now left like other reviewers to clean up the mess. He always has an excuse!!


Do not use resurface it!!

published

This business is a joke! Started the job a month ago & still has not completed it. He has used every excuse possible not to get the job done. I paid a deposit which they will not return. I have to now pay another business to finish the job (& fix the mess) as I am fed up with the delays. Do not use this company. Totally incompetent!

Greta

GretaBrisbane

  • 3 reviews
  • 6 likes
  • Verified customer

Unprofessional and unreliable

published
Nugget33

Nugget33Noosa

  • 10 reviews

Don't Risk it

published

Questions & Answers

LJB

LJBasked

Is there any chance of getting a postal address for this company so we would be able to make a claim against them?

5 answers
Greta
Greta

Hi, sorry to hear they are up to their same tactics! I remember I couldn’t find a postal address, despite trying. You can still complain to QBCC without an address, if that helps

M and J
M and J

This has been taken from their quote :
RESURFACE IT!
Brisbane & Sunshine Coast
[Personal Details Removed]

Smiths
Smiths

Is there any better way which we can do to get the deposit back???

We just found out that we are not the only one here. After the long same torture by them, it completely gave me a huge lesson. We presented their quote to our client and unfortunately they were chosen for the work. Now, we lost the trust from our client as nobody would believe it was the tradie's problem that the work is still there unfinished.


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Details

CategoryBathroom Renovators and Kitchen Renovators

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