7Retreat Daydream

Retreat Daydream

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7Retreat Daydream
5.0

3 reviews

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Reviews

3 reviews
3 reviews
Graham
GrahamMid North Coast, NSW
 

General information re any faulty components

This just some general information for everyone. If you have a problem with any component within your warranty period, in this case your RV, you go to the dealer you purchased your RV from. They are the entity you have a purchase contract with, not the manufacturer of the component. They cannot by law fob you off. They in turn go through the entity they purchased the product from, it is not up to you to chase a manufacturer unless you purchased direct from them. That is information I was provided with from the Department of Fair Trade in NSW. It may be different in other states.
John
John3 posts
 

Retreat Fraser 199R

We picked up our new van from City Caravans, Loganholme Brisbane end of November 2017. Handover was very professional. We've already done nearly 4000kms since delivery living in it full time. So far we have the van to be excellent, the options we selected are great and our Izusu D-Max handles it well. One warranty issue (missing pixel on the TV screen) was handled without fuss, with the agent posting a new one to Adelaide so we had it on arrival. Very pleased all round so far!

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Phil51
Phil51Sydney26 posts
 

Questions & Answers

Lorraine S.
Lorraine S.

We have a new retreat daydream 226r and have no power this is the second time as we took it back and they had it for a week and supposedly fixed within two days back on Jenny oh we live in ours so not good anyone know problem

Hein R.
Hein R.

We have picked up our new Retreat Daydream 219BSE a week ago. All systems worked for first 5 days - van standing on our driveway with only the fridge on. The morning of the 6th day the solar was almost flat at 7%, although Li batteries were still at 13.5. BMP gave indication of 42V. The power unit underneith the lounge seat was off. I Reset it and solars started charging again. I've shut off the fridge. Second night, the power unit shut off again for no apparent reason. Almost as it has tripped.
Has anyone experienced this before? What may be the issue?
Hein

Robyn A.
Robyn A.

Where can i find all weight specs for Retreat Caravans - tare, tow ball etc

Phil51
Phil51  

There are usually two places that I am aware of:
1. On the Wall of the Boot. i.e: the wall between the van interior and the front external compartment.
2. On the A frame, usually on the near side where you should also find your Build Number.

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