Revo Fitness

absolutely disgraceful customer service from the Revo membership support staff, and atrocious cancel policy and hidden fees. The way they handle queries and manage their policies and members is so poor and the worst experience I’ve had with any gym I’ve been a member of to date. Wouldn’t recommend this gym to anyone based on my cancellation experience and it’s a joke to say “no lock in contacts” when you still charge at the end?

I have been using REVO fitness now for over 14 months now at their Wanneroo location. The pricing is very affordable, and I have always found the Gyms clean and the staff service has been great.

It used to a great place to train I feel Revo gym is struggling from derimits closure as membership volume has greatly increased, easily doubled making it extremely busy and difficult to navigate a decent routine at times . I’ve been holding out… Read more

waiting for it to settle but feel it’s time to leave and find a gym that was what Revo was pre derimits closures

Very disappointing experience with management. I contacted them only to discuss payment options, and instead of a professional conversation, I was immediately threatened with debt collection and recovery action. No attempt was made to resolve the… Read more

matter reasonably or explain options. This kind of intimidation is unnecessary and unprofessional. I expected better customer service.

This gym will have you going through hell just to get rid of it!!! And don't get me started on the hundreds of fees they charge you for absolutely no reason if you are thinking about joining this gym don't do it because you will never be able to leave!!! You might as well just take a jog instead it'll cost you 5 thousand dollars less!!!

Best GYM experiance – I have bee training for over 20 years and have seen many gym and am a member at Revo Noble Park . For the price you pay this is the best i have experienced. Big spacious GYM as a very reasonable price . It tends to get busy during peak times . But this is not a problem for me . It is well maintained with new equipment ( as the gyms are new ,… Read more

hope the standard does not drop over time ). Have not experienced any issues so far the staff are reasonable helpful. Only complaint is there is not enough equipment to train abs.

Why all the hate? It's actually an awesome gym – I actually really love Revo. I currently bounce between an older and brand new one. Coming from Derrimuts, this is such a vibe. The equipment is new, gym is clean. Yes, in the older gym there can be broken equipment but once notifying staff they get it sorted. Staff are always friendly as well and willing to help, if you ask! It's my happy place and a great gym to begin at if you're new to fitness & training.

Sauna is a great bonus – Since revo started in Cranbourne I actually enjoy going to gym,the price is amazing the place looks more looked after than it ever was including the machines. I love going and working out then being able to have a nice sauna afterwards that is definitely a major draw card for me. The lockers are another good thing if the people who use them had respect and left the keys for others to use.

My review is about the state of the showers in the female change room. Before Revo, it was owned by Crunch, and it could not be faulted. Since the takeover last year, the showers have never been cleaned. They smell, and the grates are full of hair and scum. There used to be three hairdryers, but two were removed leaving one that is faulty and… Read more

glows red with a burning smell. After 7 months of asking for a new hairdryer, nothing has changed. I have simply been told there is nothing that can be done, and the faulty hairdryer remains. I am worried someone may get electrocuted.

I requested a cancellation of my gym membership on the 8th of May. They sent me link where i should cancelled my account but it won’t get me through so i called revo fitness bunbury but no answer i leave a message saying that i need to cancel my membership and i can’t do it online. I thought they had escalated my cancellation but on the 11th May… Read more

they charge me. I tried calling and I did email their customer service but no reply until now. It’s frustrating!!!!

I had a very disappointing experience with Revo Fitness Cranbourne. I cancelled my membership in February due to being out of station and informed the gym both via email and phone. Despite this, my cancellation was not processed properly. I later provided all the evidence of my communication, but the issue was still not handled professionally.… Read more

When I tried to resolve it, the manager Rosie was very rude and unhelpful, with no clear explanation given.

Even after cancelling, they continued attempting to charge membership fees, which is completely unacceptable.

I strongly advise anyone joining this gym to keep all communication in writing and follow up carefully. Based on my experience, the customer service is very poor and not supportive.

Very disappointing service.

The place is going downhill it is so dirty, pilates machines are full of human hair, never cleaned, walker machines are full of dust, brought this to the attention of the staff member who responded machines are cleaned everyday, [Content Removed] same tissue in front of the machine 3 days ago and its still there. Also had to point out to the girl… Read more

working at the front counter who was too busy chatting around the corner with someone that there was a person training with thongs on, not a care in the world about OHS.I know it all sounds petty to some but whilst I am a paying membership a I expect to train in a clean environment. Funny whilst covid was on place was clean now staff are too lazy.

What's with the homeless people living down the side of the Salisbury downs revo.not a good look at all.i didnt know you are running a soup kitchen for the homeless...cant Park down there my girlfriend gets harrased by the homeless people scaring her and the many patrons that just want to work out and not get hassled for change.and the rev heads… Read more

thrashing there cars and motorbikes down the side I really feel for the local residents having to put up with it all the time.get it together like a professional business should .geez...it's not that hard .

App is glitchy and unreliable. Gyms are dirty especially toilets and changerooms. Equipment is often broken. Cheap memberships so u get a poor expereince compared to other gyms.

I imagine it’s the same in every gym, I just happen to use Revo. How about Revo incorporates a lounge area to accommodate half its average clients to enable them to sit in comfort and gawk at their screens so people who want to train can! Don’t give me the bull***t about “recovery time”, go recover somewhere else!

Revo Fitness Girrawheen - Terrible customer service the first time I went in to collect my fob, no greeting, eye roll and sighs from the staff member at the counter. In the few times I attended was never greeted with a hello or felt welcome at this facility, they need to train their very junior staff on even a basic level of customer service.

I use to love this gym when my mum was sick. With a new gym in Ballarat I thought the promotion was 2 months free and then you went into paying monthly. Unfortunately I misunderstood the promo and they tried to deduct money on the first day. I haven’t used the gym in Ballarat and have tried to cancel because I currently don’t have the spare funds.… Read more

Now they have charged me a late fee and are planning to try and take more money. The manager at the venue isn’t being considerate due to my honest mistake and keeps telling me I owe them money. I’ve tried to cancel so many times and all I receive back is a generic email. No compassion, no reasoning just basically give me your money and then I will cancel. I made a mistake and would have signed back up when I could but now after all the emails back and forth I’m not sure I can ever step foot in one again.

Absolutely filthy gym. Ex member of Kelmscott WA Toilets never cleaned properly, showers disgusting. Gym floor always filthy and equipment not cleaned properly. When asked why I was cancelling i advised how filthy everything always was and all that was said was “ oh I will let management know” Surely the staff can see how dirty it is - they obviously dont care.

Scam artists. Completely changed ownership while i was away in Europe and all the equipment (which is why I went to Crunch initially, for the nautilus machinery. My membership was suspended while i was away they changed hands and automatically signed me up and resumed my membership before i even came back without agreeing so. Now despite the fact… Read more

that I have asked to cancel the membership and stated I did not really agree to sign up they are generally refusing to do so and allowing it incur more late fees. They encourage me to come in and talk in person but I am not doing that because I'm really p*ssed off at this whole situation and think this organisation is already a massive joke. Never agreed to sign up to this gym and how unprofessional to do so against my will and to now have the audcaity to continually bill me for it. [Name Removed] and every single person I have spoken to from any Revo fitness have been unhelpful and financially driven to make me pay the fees despite the fact nothing was explained to me while I was overseas.

Now the staff are at the point where they're just bouncing my emails to clubs I have never been to such as Nunawading? I have never even been to this Crunch I live in the south? Pretty horrendous service and the club is just seemingly ducking what I want which was to never have been signed up in the first place. But thats just pretty standard now you have seen all these shocking reviews on trust pilot. I am not paying this money revo fitness and you guys should have never signed me up unwillingly nor ended my memebership freeze with crunch before it was agreed on with previous owners.

absolute trash show of a company , took over crunch with no warning to the customers then started trying to force direct debits out of my account that bounced for months then all of a sudden direct debits came from my account , when confronted over this they would not honour my cancellation and still decided to go ahead and charge me a further month before cancelling