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Rheem Electric Water 491/492/493 Series

Rheem Electric Water 491/492/493 Series

491315 (315L), 491160 (160L), 491250 (250L), etc...
3.0 from 4 reviews

Reviews

3.0

4 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(2)
  • Build Quality
    3.7 (3)
  • Value for Money
    3.0 (4)
  • Cleaning & Maintenance
    4.5 (2)
  • Noise Level
    5.0 (2)
  • Temperature Consistency
    4.3 (4)
  • Heating Speed
    3.8 (4)
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pauline

paulineSouth East Queensland, QLD

  • 6 reviews
  • 8 likes

Happy with this purchase

published

I would just like to say thank you to (. Same day hot water service ) excellent service ordered hot water system Monday and received my system next day I would recommend this company great service,delivery person very nice and polite ( Jimboomba )

Purchased in July 2020 at Tradelink for A$910.00.

Build Quality
Value for Money
Household Size 3 person(s)
Functionality
Temperature Consistency
Heating Speed
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Rheem hot water system 315 (491345) failed after 12 month when out of warranty

published

Rheem hot water system 315 (491345) lasted just over the 12 month warranty period and then ceased to function. Not a power supply issue. Now I've been advised by Rheem ill have to organise a repair persona and pay for parts. Such bad warranty periods on a product that has been around for years. Would easily switch to a more reliable company that uses better components to enable a longer warranty.

Purchased in January 2019.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 5 person(s)
Functionality
Temperature Consistency
Heating Speed
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1 comment
Rheem
Rheem A.Rheem
Honest Bob

Honest BobSydney

  • 16 reviews
  • 8 likes

Perfect hot hot water all day and night

published

Installed a new 160 litre Rheem electric hot water system (model 421160R7) on 23rd August 2019 (by Inline Plumbing & Electrical) for $1560 with new AVG tempering valve, delivery & removal of my 15 year old Rheem that still worked perfectly but was starting to produce rusty water. No complaints - it works. We have hot water all day and night with 4 adults in the home.

Purchased in August 2019 at Inline Plumbing & Electrical for A$1,560.00.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 4 person(s)
Functionality
Temperature Consistency
Heating Speed
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Electric Hot Water Storage Systems

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Jos

Jos

  • 3 reviews
  • 2 likes

315lt electric Rheem hot water system

published

Purchased in June 2018 for A$2,400.00.

Value for Money
Functionality
Temperature Consistency
Heating Speed
2 comments
Rheem
Rheem A.Rheem
Jos
Jos

I have been waiting to see how many more times it has done this. I shall be contacting Rheem shortly.

Questions & Answers

Basso

Bassoasked

Electric Water 491/492/493 Series

So how long are your showers for each adult to put things into context?

And has there been any change to your electricity consumption (kwh) or bills when switching from Vulcan to Rheem?

4 answers
Jos
Jos

Since the 'cold weather' has arrived from down south, in the past 3 months we have 'run out' of hot water by 11pm at night, 9 times, and we live on the Gold Coast, Queensland, where we have allegedly had the coldest early winter since 2007. There are 3 adults, 2 who take about 15 mins each, 1 who takes about 40 mins, 1 sink almost daily of hot water for dishes that can't go in the dishwasher (now cold water whereas the previous dishwasher was on hot water only). I don't know about the electricity use in our bills as the electricity prices keep going up and we also have solar. This hot water system does not seem to cope with temperatures outside which are about 6-7 deg C - this is especially noticeable when my family have had much less usage at times when someone has not been home much. It is shorter in height and slimmer in width than our previous Vulcan 315lt hot water system. We can't use the spa or have baths anymore, we used to have 4 waterbeds, had about 12 Japanese students and 2 tour guides at different times stay, family can no longer stay overnight if they want to have a shower as well. It has been a huge financial mistake and I only bought it because Rheem is supposed to be of good quality. It is not suitable for 3 adults let alone 3-4.

Rheem
Rheem A.Rheem

Dear Basso

Thank you for your feedback. In regards to your question, we highly recommend that you contact our customer service on 13 10 31, our customer service team will be able to advise accordingly

Kind Regards
Rheem Australia

Honest Bob
Honest Bob

The problem is the showers are too long. 70 minutes at 9 litres (or more) per minute with 50% hot water uses at least 315 litres of hot water per day (the whole tank!) which isn't reheated during the day due to your reliance on off-peak power. Get off the off peak rate and then you'll have hot water all day and night. I have a 160 litre Rheem and never run out of hot water with 4 adults in the home.

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