958 reviews
Official material from EvoHeat.
Jezteck Plumbing were professional, competitive and patient whilst I researched the heat pump I needed. My bill has been reduced by 65% by moving from gas heating to a heat pump. My actual gas usages was only 7% of the bill, the rest was connection and admin fees from the energy company. The EvoHeat 270 is quite and efficient and the perfect choice for our needs. 5 stars all around for Jeztech and the EvoHeat 270. Show details · 1
We had an EvoHeat EVO270-E hot water heater pump installed in March 2026 to replace our two instant gas hot water systems. We dealt with Ben from SunPak Hot Water on the Sunshine Coast. From the initial quotes, on-site inspection and subsequent advice Ben provided, through to the follow-up he did, we have been extremely happy with the product… Read more
and services delivered.
The EVO270-E was an excellent product for our requirements and coastal location. The addition of the WiFi option has been very useful and the installation was done in a very professional manner. We would strongly recommend putting EvoHeat as a must consider on your heat pump shortlist.
I had this unit installed in June 2022 and it has been performing flawlessly! It was the last gas appliance at the premise and costs savings have been great. 4 years in we have seen small surface rust appearing on the connection from rain/condensation but I hear this is to be expected as the metals are dissimilar which causes galvanic corrosion.… Read more · 1
This is wear and tear and connectors should be replaced every 5 years so will do that soon. Overall we are happy with the unit and recommend it.
Reviews with attachments
Great unit. Amazing hot shower 2 hours after install. Energy efficient and a great warranty as well. Show details
Wow! asked for info at 11pm Thursday night via online form, it was installed Friday 2pm, it is quiet and running smoothly, installation was in a very hard to get to spot but Speedy Hot Water did it with ease. The machine is impressive and made local so more ticks, quality looks above average. More than enough hot water for our grubby lot. Show details · 1
My 10.5 year old Quantum heat pump died on Saturday afternoon. Matt and John from Speedy Hot Water arrived lunch time Sunday and our new EvoHeat pump was installed and good to go! LCD display panel gives you full control of the system. It will be another 30% more effecient than my old heat pump. Show details · 1
We are very happy with the performance of our newly installed Evoheat 270E Heat Pump which replaced a solar boosted gas unit here in Melbourne. Very happily surprised by its efficiency and performance. Our electricity consumption has not changed much since its installation and our gas consumption has significantly reduced. It is very quiet, much… Read more · 1
better than expected. There are 4 adults in our house with 2 having late night and/or very early showers, so it took a little bit of fine tuning with the on/off timer to ensure there was a full supply of hot water at all times. Super happy with our purchase & installation with Darebin Trade Services. Thanks to the Victorian & Federal Governments for the subsidies which made the whole process much more affordable
Fantastic heat pump with absolutely great plumbers who installed and looked after us. I stalled in one day with no fuss . Unit is very quiet and delivers heaps of hot water. Looks amazing too, so fits in. Show details · 1
Had our EVO Hotwater pump installed by Merritt Plumbing today and it was a smooth transition from gas to instant with our new EVO system , looking forward to many years of hassle free hot water at no cost !! Thanks EVO and Chad Merritt plumbing . 2 weeks in instant hot water better than B4 Hoping it continues for years to come ! 2 months in no problems hotter water than before no gas or electricity bill either !! Fingers crossed ! Show details · 1
Excellent service delivered by Same Day Hot Water Service when installing our Evo Heat 270E Hot water system. This product is so sleek in design and so energy efficient. Show details
Quiet operation and does what it says. Wifi module makes it so simple to operate. Love the vacation mode. Cheap to run! Show details
Excellent and very tidy installation of our brand new EvoHeat 270-1 Hot Water System by Hot Water Heroes on the Sunshine Coast. Only took a few hours for it to heat up. Noise does not impact the 2 bedrooms on either side of it. It looks great and seems the build quality is good. Did a bit of research and decided on the EvoHeat as the company seem to be invested and progressive in energy efficient heating of water. Show details
Find out how EvoHeat EVO270 Hot Water Heat Pump Series compares to other Electric Hot Water Storage Systems
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Brilliant, replaced our Evo270 with extended warranty from 2019 due to fault and replaced with Evo270-1. More intuative keyboard to set time to minimum required and even runs quiter. Thanks to John the installer for taking time to explain the keyboard Show details
Update April 2026 The installer visited and then said call the company. The company sent out a technician (no charge). He opened the cover to the auxiliary element and water poured out ..the reason the CB tripped. Amazing however the company told him to seal it up and leave site! If this tank gets to year 5 I will be amazed. Update March 2026… Read more
This unit was installed in August 2023 and in March 2026 - 2 1/2 years. Now an intermittent fault as developed where it trips the CB once the heating cycle starts. Initially the company said that as it is more than 2 years old they want $348 for 1 hour on site and $145 for each subsequent hour just to look at it. Subsequently they rang back and said in NSW and VIC the warranty is 5 years parts and labour. None the less I am going to have the installer check it over as it may not be the unit at all …perhaps the CB is going US. However there looks like there is a rusty leak coming from the Mg anode.
August 2025 When it was first installed I was impressed by the low noise level. Two years old now and whilst it’s working OK it’s noticeably louder. At times it sounds like an old air conditioner with an over worked compressor. We run it during the day so it’s less of a problem for the neighbours. Would not recommend the product for this reason only as it heats water to target temperature.
Latest follow-ups
Purchased an Evoheat 270 after much research. Evoheat arranged a local plumber for the install and all has gone seamlessly. The unit is functioning as advertised and I have had a callback service to check that was well. It took a little work to understand all the controls as the manual was brief and the online YouTube fragmented but I got there. Show details
Follow-up · Thé first month of operation has been seamless. Once setup, it runs like the previous gas unit except you can hear it working between the allocate hours. I set this to 12 noon and 5 pm when it can best use the solar and we are out. That said the noise isn’t that bad and it only takes a maximum of 2 hours. The hardest control was setting up the… Read more
16/7/25 - I bought this 6 weeks ago to replace an old gas instant hot water system. It does what it says on the box and heats the water quickly and efficiently. As this is installed at my holiday house, having the WiFi module and App is a big… Read more
bonus as I can remotely turn it off and on. I have also set the timers to heat during the day off solar and again late at night. However the App needs some work and I'm still struggling to get the app to work properly. I have contacted Evoheat tech support and will update this later.
Follow-up · 16/8 Update: I’ve pretty much given up on the App. It can be used to tell you what the temperature of the water is, but that’s about it. The timer function doesn’t appear to work at all and the Vacation mode is also flawed. It doesn’t end vacation mode at the date requested and, even though you’ve effectively told it that you are not there,… Read more
After 4 weeks battling with the supplied App, I now fully agree with the productreview of Adrian L.… Read more
In-depth reviews
Disappointing customer support experience and buggy, unfit for purpose wifi module – If you’re expecting the EVO270-E to function at all like the EVO270-1, you’d be dead wrong! Since the unit was installed back in November 2024, their service support is still under the impression that Intelligent Heating Mode heats water once bottom tank is 5 degrees below set temperature (just like the EVO270-1) but this is more like 10 degrees!… Read more
Support still to date hasn’t heard from the engineers about exactly how this replacement to the EV0270-1 unit in Victoria is meant to operate under all the different modes. As a result. It’s highly questionable just how efficient the new EVO270-E is compared with the EVO270-1, and I’ve had quite a few nights where the unit refused to heat up until bottom tank was 10 degrees below set temperature, and thus missed the optimal solar-aligned timer periods window for heating, resulting in less then sufficient hot water to last thru the night.
I was initially considering between the iStore270 and this unit and eventually paid much more for the EVO270-E thinking the ability to remotely set a lot of things remotely via the WiFi module would be so convenient, and then was greatly disappointed to find there were a great many bugs in the software, none of which had an eta for resolution, and I found myself having to set many things by physical going up to the unit’s front panel anyway!
The iStore probably costs around $1k less then the EVO270-E, and does more or less the same job, but unlike Evo, iStore were upfront about not having any plans to include a wifi module for their unit, rather then including one, then doing a less then half-baked job like Evo!
Hi Adrian, Thank you for your feedback. We understand… Read more (+2 replies)
EVO270 Review – My solar hotwater system had its last breath on Sunday 15th Sept. Monday did my research about what's the best unit to put in. Number of my friends recommended Heatpump. Every research lead me to come to a conclusion that Evo Hot Water Heat Pump was the best one out there. Rang number of plumbers to get their opinion as well. After all that… Read more
decided on Evo270-1. The main reason to change from Solar Hot Water system was to save on my electricity bill which averages around $1200/Quarter.
On Monday sent my message through Hipages and got number of installers call back. Decided on Speedy Hot Water to buy and get it installed. Finally it was all done today. A very nice technician by name of Daniel turned up and installed it.
So its all up and running. The unit looks awesome and so far giving me quite the hotwater that i need. Sound wise its pretty good. Hear nothing while inside the house. The unit looks quite impressive.
Happy to give a feedback when I receive my next electricity bill but quite confident it will drastically reduce my electricity bill.
- +1
What a great experience so far! – I recently had the EvoHeat heat pump model Evo270-1 installed, replacing my old off-peak hot water system. My previous system would run out of hot water after 4-5 showers, which was quite inconvenient. I was looking for a solution that could provide hot water throughout the day without consuming excessive electricity, and the EvoHeat heat pump… Read more
seemed like the perfect choice.
After a little over a month of use, I am pleased to report that the Evo270-1 has exceeded my expectations. The compressor has operated for only 107 hours and the element for just 4 hours (for the hygiene cycle) over 39 days. This equates to less than 3 hours of operation per day, which is impressive. I am eagerly anticipating the positive impact this will have on my electricity bill.
One of the standout features of this heat pump is the WiFi controller, which I purchased additionally. It allows me to monitor the system's performance and usage in real-time. However, there is one area where the WiFi app could be improved. Currently, it does not allow users to input their cost per kWh to measure the electrical usage in terms of actual cost. This feature is available in many other WiFi-controllable appliances, and it would be a valuable addition to the EvoHeat app.
Overall, I am very satisfied with the EvoHeat heat pump model Evo270-1. It provides reliable hot water throughout the day, operates efficiently, and has the potential to significantly reduce my electricity costs. I highly recommend it to anyone looking to upgrade their hot water system.
Positive reviews
EvoHeat EVO270E was installed quickly and efficiently. Excellent product, quiet when in operation, and very happy with results so far. Excellent instal by Matt from Speedy Hot Water. Show details · 1
Replaced ageing electric solar boosted system. Install was performed without any issues. Time will tell how good this unit is as last hot water system ran for 20 years before this replacement Show reply
Find out how EvoHeat EVO270 Hot Water Heat Pump Series compares to other Electric Hot Water Storage Systems
Know better, choose better.
We had our EvoHeat EVO270 Hot Water Heat Pump installed by Matt from Speedy Hot Water he was on time cleaned up and took away ALL the rubbish ,happy with the end result Show details · 1
Negative reviews
Amazing highly recommend – ⭐️ I am updating my review as we have only had this hot water system since Christmas it has now stopped working and we have been trying to get it fixed for over three weeks but keep getting told that it’s a different problem. We need to contact someone else. They’re just pushing the blame and have not actually fix the problem yet, so we still… Read more
don’t have hot water…….
We couldn’t be happier with our Evo water heater! The quality is absolutely top-notch, and it’s been a total game-changer for our household. The water heats up quickly and consistently, which is perfect after a long day out in the surf. There’s nothing better than stepping into a hot shower that stays hot every single time.
Not only is the performance incredible, but we’re also saving so much money on energy costs! It’s clear that Evo has designed this system to be efficient without compromising on quality. The installation process was smooth, and the build feels solid and reliable.
If you’re looking for a water heater that combines amazing performance, energy efficiency, and durability, Evo is the way to go. Highly recommend it to anyone—it’s worth every cent! No it’s not.
Hi Rebecca, sorry to hear you’ve had some ongoing… Read more
EvoHeat EVO270 is terrible. Big mistake buying it! – Run a million miles from the EvoHeat EVO270 ! I had one installed by Speedy Hot Water on Gold Coast and it has completely failed within 3 years. EvoHeat sent a tech and told me unit had developed a gas leak and is unrepairable and told me only option is to spend another $4,400 for a new unit. Clearly it’s a terribly poor quality piece of… Read more
equipment that has failed prematurely and EvoHeat failed to assist with any goodwill repairs or discounted new unit when they knew the unit shouldn’t have failed this quickly. Touch screen also started to freeze from first month of installation. Don’t make the mistake I did, DO NOT buy an EvoHeat EVO270.
Hi Jack, thank you for bringing this to our attention. We… Read more (+1 reply)
Good product but poor after sales performance – Great pool heater Impossible to get annual recommended service - evoheat absolve responsibility to 3rd parties with no audit of this non existent service - after 5+ years we have still not had a service Show details
Hi Tony, Thankyou for taking the time to speak to our… Read more
Recent reviews
We had our hot water system installed about 2 months ago and have had unlimited hot water since - after constantly running out of hot water in our house it is a very welcome change! We had some trouble with our hot water system and were able to get a same day replacement which took out the stress completely. Show details · 1
I have an EvoHeat 270-1 heat pump installed at my property, built in 2021. In 2025, the pump suddenly stopped working and I wasn’t sure what the issue was. I contacted EvoHeat, and they promptly arranged for a plumber to inspect the system (the testing cost was covered by me). The plumber identified a tank leak, which fell within the replacement… Read more · 1
warranty period. EvoHeat immediately organised a replacement unit (EvoHeat 270-E) and I had it installed very quickly. My only costs were for delivery and installation, the entire system replacement was free.
I’m really impressed with their customer service, responsiveness, and how smoothly the whole process went. Highly recommend EvoHeat for both their products and their after-sales support!
Much quieter than I imagined and works as described. The additional wireless connection makes configuring it very easy. Temp has been steady and I've had no issues Show details · 1
Efficient hot water generation. System has a low noise footprint. Installation by Hot Water Heroes Sunshine Coast was very professional. Touchscreen display with protective weather cover is simple to use. Handles a family of 5 easily. Show reply
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Hi Matt, we’re sorry to hear about your experience. Our… Read more