Best Electric Hot Water Storage Systems

I had two Hydrotherm heat pumps that decided to turn tail up - fortunately just before the warranty period expired. One had been playing up for a… Read more

while, the other just dropped its bundle (of water) overnight. When I first searched up the contact for Hydrotherm, I was very concerned to find out they are now Aquatech. Well, frankly, that turned out to be very fortunate. I had dealt with Hydrotherm a couple of times during the life of my systems and they weren't that helpful. Enter Aquatech who were very responsive in trying to help with the first system's issue, walking me through troubleshooting on the phone. When it turned out both systems were faulty and not recovering, they arranged a plumber (Adam) to attend and replace both units. I wasn't expecting that - I would have been happy with a repair, but it turns out they knew better and didn't try to pretend otherwise, which is refreshing. I had a bit of an issue getting things organised in the short timeframe I had - I was unaware the plumber was having to factor in a replacement, not a repair, so I was a bit annoyed at what seemed like unnecessary delay - but it was all handled with urgency and excellence in the end. Super-impressed with Aquatech's service and Adam worked tirelessly to get it done on the day. Thank you - very appreciative of coming across a business with integrity and will be keeping this mind for any future HWS needs on other properties.

Spoke to John at Speedy hot water yesterday morning. By 12:00 today we were fully installed with all installation, including electrics and plumbing… Read more

done. Great service from Matt and John and looks like the unit is going to be just what we needed. They even set the heat up time say that it matches with our solar.

Whisper quiet - our Haier is significantly quieter than our neighbour's heat pump. Connectivity and features are useful. The system has allowed us to take better control of our energy use. Show details

Be VERY VERY wary of this product. I have been having issues with my hot water system for 2 weeks. I have called their service department several… Read more

times and each time was promised some one would be here shortly. 2 weeks still nothing. They are happy to take your money but after sales service they really don’t want to know about. Be very way

We’ve always had Dux hot water systems we are very happy Show details

Excellent unit .Saving on electricity. Instant hot water. Wi fi connectivity

Glad to switch to this Reclaim system. Had this installed a month ago by Atomic Hot Water in Sydney. We are a family of 3 and purchased the 315 litre… Read more

stainless steel tank V2 heat pump. We have it programmed From 10.00am to 4pm as we have solar panels. Works like a dream with plenty of hot water. We expect significant savings as we now have switched off the gas as this was the last item connected to gas.

Matt from SPEEDY HOT WATER great service:good installlation and tidysite .slightly expensive but you get what you pay for will recommend this company Show details

So far so good! Unit looks great, is relatively quiet and does the job well. Also like that the app is easy to use. Thanks to Rujal and the team at Sunline Energy for the easy installation process.

Very happy with the new heat pump, the installer has done professional work! Show details

Sanden 315L heat pump 10 years old and broken down. No support over the phone. Manufacturer insists service can only be conducted by registered… Read more

dealer who isn’t available anyway - a requirement illegal under consumer law. Very disappointing for such an expensive product.

Apricus heat pump was installed in August 2025. Had no issues operates as expected, plenty of hot water. Show details

Neo power supplied and installed a Neo Power hotwater service. The hotwater service is fantastic and the installation was done promptly and professionally. I can recommend Neopower. Show details

Quick and effective installation well done and thank you very much.

Installed the Stiebel Eltron OH300 after getting solar panels and batteries. The system is working beautifully - excellent quality, quiet and energy… Read more

efficient. First time I’ve looked forward to receiving an energy bill. Installed by JR Gas and Water who did a great job.

Absolute piece of junk lasted one year says 7 year warranty which is not worth anything as the company has gone bust do not buy or you will regret it Show details

Purchased a 420 2 weeks ago. It has operated flawlessly. It provides huge quantities of hot water. Our family of 6 has not stretched it. It is… Read more

also nice and quiet. We bought it due to capacity, top quality components (eg high grade stainless steel tank), long warranty and no need to replace anode every few years. Value for money is exceptional. We use our solar to run it so electricity cost is nil. Very happy with it.

You're Rolling the Dice Here – I've seen a lot of these units (very popular) and the design and layout is very good - simple and elegant. The problem is the manufacture quality,… Read more

which Rheem don't seem to manage well. On mine the welding on the heater flange is VERY poor, causing it to fail and leak just on the 7 year warranty (I don't think 7 years is awesome for a tank with wires connected to it - I've had gas ones that have done 4 times that). So it's not inherently terrible - if you get one that was made by the good welder it would be great, but how would you know?

The Haier Heat Pump heat the water to 55 degrees with its compressor in a very effective way. It consumes much lesser energy than by my old water boiler. Besides, I can use its ECO mode to set the preferred time of operations. Good value for money! Show details

Great unit but the manufacturer should have put better grids on the outer casing. We have lots of wasps that build clay nests to lay there… Read more

eggs/larvae around our house. They can easily enter through the grids on our new unit. It has only taken a few days and we can already see wasps visiting. We now have to buy and make a fly screen barrier to block them off

Great most of the time (but some quality control issues) – This heat pump water heater works well when it works but there are clearly quality control issues which affect the operation of the unit in the… Read more

Australian environment. This unit has failed twice - the first within the warranty period (a faulty seal and heating element) and the second just outside (but still covered by consumer law) being a faulty sensor.

The good news is the service department is responsive and they have a local plumber who can get to the unit quickly. But make sure you have those contact details handy. The first time this unit failed, it took three days for my plumber and the plumbing wholesaler to track down how to get repairs under way.

Note that my unit is now five years old. I hope that the current generation has addressed the quality issues.

Excellent water heater!!! – Hot water anytime, no noise at all, highly recommended for families. Show details

New hot water system installed 02/09/2025 and is going great so far with no issues. Recommended by plumber who has been amazing. Show details

Unit installed May 2024, no problems in the interim. Power usage fine since install, noise much quieter than prior unit...install was good at the time. Just had to lodge a service call as pressure valve not functioning last couple of days. Show details

We are completely off grid, and this system has been brilliant so far! December marks two years in our new house, and despite my partner’s best… Read more

efforts, we have never run out of hot water yet! Our solar system consists of 42 panels and 2 lithium batteries, and even on dreary old days it keeps up with the system well. My hair super light blond hair showed some copper deposits from the water, so I contacted Reece about that. They put me in contact with their water specialist who called me straight away, asked all the right questions and came up with a great plan for me straight away. Super happy with the service and the system!

Ballina Hot Water Specialists installed this unit for us in Northern NSW. This review is more about the business than the system they installed… Read more

(that will follow). Ballina Hot Water Specialists were excellent from start to finish. Dane was clearly more concerned about me getting value for money than them making a profit. They made sure they extended the life of my old system as long as they could before replacing it. I cannot speak highly enough about them, their prompy response and support, clean and efficient work, everyhting we asked and hoped for and finished the job well inside the allocated time frame. Also, excellent pricing (and I was prepared to overlook any variance in return for the high service level, but they came in as Best value as well. If your in this area, look no further.

Warranty is totally a fake. The system stopped supplying hot water a few years after installed. (within the 10 years warranty period) Called the… Read more

number on the cylinder, was told $275 call out fee would be charged plus the actual labor. Faulty product but want customer to pay for it, you better rob the bank.

We had this dux heat pump installed on 16 th Sept 2023 . In our previous house we had a solar water heater from Solarhart and it was far superior to… Read more

this heat pump . No noise , used less power and the water temperature was much more constant. The Dux android app has no control of the heater ( or it appears not to have any control ) and is very basic. Try and set the temp and the heater ignores it , try to set hours of operation ( so the noise doesnt wake everyone late at night) and the heater ignores it . I am all for buying Australian made product but it needs to function properly. Looking back we will def go back to solar hot water

Please avoid Quantum energy heat pumps - Bought the 270L hot water heat pump in June 2022 to replace a really old solar system. It was working well… Read more

for 3.5 years (until Jan 2026) when the compressor failed. Email Quantum and was received with their standard reply: 2 year warranty on electrical and compressor part, 5 year on tank. The challenged reply remained unanswered (terrible service). Just had the compressor changed for half the price of a new hot water heat pump system. I hope I won't regret this decision. One advice: stay away from Quantum Energy. Even the plumber who installed it said he has now learned the lesson with this company.