Best Electric Hot Water Storage Systems

After one month having the product at our home, I can say it's quiet, durable, very energy efficient product and I'm happy with moving from gas to… Read more

the heat pump with this product. only down term is the big diameter which cause taking more space compare to the old gas water heater I had.

I’ve only had it for three weeks, but so far, so good. The water gets warm enough for a comfortable shower without being so hot that it burns your… Read more

skin. It has been working well during winter, and I’ve noticed my electricity bill has gone down significantly.

Another happy customer of "Haier ". We recently purchased and installed by a reputable company a Haier Monoblocked Heat Pump Water Heater HP250M1U1… Read more

(250L) in NSW, Australia. As of now, no issues have been encountered since it was installed. Working well and gives us peace of mind, especially this winter, compared to our old water heater system. Easy to operate, especially the apps on the mobile; it is a user-friendly system. The unit looks good. It is a very quiet system and, cost-wise, is very affordable. Significantly reduced my power usage.

I cannot really overstate just how poorly this product has performed since we purchased it around 3 years ago. Here in S.E Queensland, throughout… Read more

most of the year when its above 30deg it works ok. Not that you really need much hot water during those 6 months of the year. Around mid may every single year. Every morning I hear "There is no hot water again". Every night "There is no hot water again" From my wife and two young kids.

For all the emails and phone calls I have made to try and rectify the problem. The only attempt to do so was to send a plumber out to reset some thermostatic something or rather in the software which did nothing at all.

The only way I have to ensure there is any hot water, is to go out twice a day and make sure it is forced into the on position in either hybrid or hybrid 1 mode.

The 15 year old Saxon this unit replaced probably didnt even get looked at twice in 15 years. Yet here I am baby sitting this POS appliance twice every single day to ensure the missus and kids can have a hot shower when they want one.

All these pics are after the system has run all day long consuming between 6-10kw/h. Considering the old system used around 9kwh per day and we were told this new system would be around 2.5kwh.....

The company that did the installation did a stellar job I might add, Could not fault their workmanship and they tried to assist as much as they could when we started having issues. But Im not going to continue wasting their time trying to rectify an issue with the product itself. The only real option we have going forward is to move to an IStore or go back to a traditional HWS.

We’ve always had Dux hot water systems we are very happy Show details

I was recently convinced to convert to heat pump technology as it would use less energy than my twin element 305litre Rheem system, which has been… Read more

now proven to be correct. We purchased the Emerald system through Carbonsavers Melbourne because of the good reviews we saw on both Carbon Savers and Emerald on Product Review and other sites highlighting the high quality of the product, the backup service and the standard of the installation. This too proved to be correct, starting with Ella from Carbon Savers who oversaw the purchase and planning and Martin also of Carbon Savers who ensured that the installation complied with all specifications. This was followed by the installation team of Brady and Ryan who were punctual, knowledgeable, efficient and obviously took pride in their work. Seventy minutes after their arrival the only obvious sign of their visit was a new 320 heap pump heating our water. Thank you team

Put this in a couple of years ago for a family of 4 and have never been short of hot water. We are definitely saving energy dollars and have set the… Read more

timer to not heat during peak 3-9pm period.The compressor above the tank is very quiet. I added a white drain pipe from Amazon to drain excess water from the compressor away from the tank and onto the ground. Maybe I should have bought the wi fi option as I need to reset the clock on the timer for each DST changeover but this is hardly an inconvenience. Actually changing the time also reminds me to purge the tank as well.

The EvoHeat Evo150-E unit was delivered as advertised and they also arranged for their approved installers to be onsite shortly after it arrived. … Read more

The installers performed all required tasks in a pleasant and professional manner; nothing seemed to be a bother. The hot water heat pump has been running without a hitch from summer to winter. The power costs and performance have been everything I had hoped for and the capacity has been excellent for a household of three. We've never come close to running out of hot water. More than satisfied with the product and service provided.

We've had the Aether 270L hot water heat pump for five days so far, and it has been working as intended. The unit has been providing consistent hot… Read more

water and appears to be efficient. The unit is quite loud but as it is installed away from common areas and bedrooms, it is not an issue for us.

While it's still too early to comment on its long-term reliability, our initial experience has been positive, and we're happy with its performance so far. We'll continue to monitor how it performs over the coming months, but first impressions are good.

Very happy with the new heat pump, the installer has done professional work! Show details

Incredibly impressed how efficient and quietly it operates. Easy to setup to WiFi or use the onboard control panel for scheduling

Sanden 315L heat pump 10 years old and broken down. No support over the phone. Manufacturer insists service can only be conducted by registered… Read more

dealer who isn’t available anyway - a requirement illegal under consumer law. Very disappointing for such an expensive product.

Apricus heat pump was installed in August 2025. Had no issues operates as expected, plenty of hot water. Show details

Quick and effective installation well done and thank you very much.

This hot water system is awesome! Best thing we have added to the house by fat. Highly recommend the guys form JR Gas & Water. On time, their… Read more

workmanship was top was top class and we are extremely happy with the heat pump installation. Use these guys, you won’t be disappointed.

Absolute piece of junk lasted one year says 7 year warranty which is not worth anything as the company has gone bust do not buy or you will regret it Show details

Tye and Josh & the installation team were professionals. The Omni X been running on solar, with timer set between 10AM to 4PM. We're a family of… Read more

four, we run four showers back-to-back in the afternoon. Never run out of hot water. Also, our unit is very quiet and haven't noticed any temperature fluctuation. Thank you

You're Rolling the Dice Here – I've seen a lot of these units (very popular) and the design and layout is very good - simple and elegant. The problem is the manufacture quality,… Read more

which Rheem don't seem to manage well. On mine the welding on the heater flange is VERY poor, causing it to fail and leak just on the 7 year warranty (I don't think 7 years is awesome for a tank with wires connected to it - I've had gas ones that have done 4 times that). So it's not inherently terrible - if you get one that was made by the good welder it would be great, but how would you know?

The Haier Heat Pump heat the water to 55 degrees with its compressor in a very effective way. It consumes much lesser energy than by my old water boiler. Besides, I can use its ECO mode to set the preferred time of operations. Good value for money! Show details

Great most of the time (but some quality control issues) – This heat pump water heater works well when it works but there are clearly quality control issues which affect the operation of the unit in the… Read more

Australian environment. This unit has failed twice - the first within the warranty period (a faulty seal and heating element) and the second just outside (but still covered by consumer law) being a faulty sensor.

The good news is the service department is responsive and they have a local plumber who can get to the unit quickly. But make sure you have those contact details handy. The first time this unit failed, it took three days for my plumber and the plumbing wholesaler to track down how to get repairs under way.

Note that my unit is now five years old. I hope that the current generation has addressed the quality issues.

Really happy with our Envirosun heat pump HP plus 200 L Supplied from URECO solar & Hot Water. The team there were great and really helpful. Have… Read more

definitely noticed a drop in the electricity usage. Don’t use the app, nor have I changed the original settings as everything is working great and waster is very hot

Excellent water heater!!! – Hot water anytime, no noise at all, highly recommended for families. Show details

New hot water system installed 02/09/2025 and is going great so far with no issues. Recommended by plumber who has been amazing. Show details

Unit installed May 2024, no problems in the interim. Power usage fine since install, noise much quieter than prior unit...install was good at the time. Just had to lodge a service call as pressure valve not functioning last couple of days. Show details

We are completely off grid, and this system has been brilliant so far! December marks two years in our new house, and despite my partner’s best… Read more

efforts, we have never run out of hot water yet! Our solar system consists of 42 panels and 2 lithium batteries, and even on dreary old days it keeps up with the system well. My hair super light blond hair showed some copper deposits from the water, so I contacted Reece about that. They put me in contact with their water specialist who called me straight away, asked all the right questions and came up with a great plan for me straight away. Super happy with the service and the system!

Just replaced a Rinnai hotflo 250l electric storage hws. Terrible quality water heater, less than 5 years old and already totally rusted at the… Read more

anode. I called the Rinnai service line as the tank is under warranty. Unfortunately the warranty is worthless. The customer service from Rinnai is absolutely terrible, they have zero interest in helping, nothing but massive charges to even have someone come out to inspect. Buyer beware.

My Rheem hot water system is only 4 years old and has already stopped working. I chose Rheem because of its long-standing reputation for quality and… Read more

reliability, but unfortunately that has not been my experience.

After looking into the issue, I have found that many other customers have reported premature component failures as well. A hot water system is a significant investment, and I would expect it to last far longer than four years before experiencing major problems.

Rheem has built its brand on quality, but based on my experience, the product has fallen well short of those expectations. I hope Rheem takes these concerns seriously and improves the reliability of its products moving forward.

Update 10/06/2026:

I contacted your Customer Service team last Friday regarding my hot water system issue. During the conversation, I was advised that the call-out fee for a Rheem service technician would be approximately $300, which did not include any further investigation, labour, or replacement parts. As my hot water system is only four years old and only the cylinder remains under warranty, I would have been required to cover these additional costs myself. Unfortunately, this was beyond my budget, and I had no option but to decline the service.

As a result, I engaged a local plumber who was able to restore the hot water system and get it operating again. However, he was unable to identify the underlying cause of the fault, explaining that his investigation was limited to the scope of his expertise and the information available at the time.

In the meantime, I have also raised my concerns through ProductReview. Unfortunately, the outcome remains unchanged: the costs associated with having the unit investigated by Rheem are significant, cannot be determined in advance, and ultimately fall entirely on the customer. It appears that Rheem accepts no responsibility beyond the two-year warranty period for the components most likely to fail.

The hot water system is only four years old, and the need for a detailed investigation to determine the cause of the failure raises serious concerns about its reliability. A reasonable consumer would expect a quality hot water system to provide many more years of dependable service before experiencing a significant fault of this nature.

It is therefore extremely disappointing that a product marketed as a quality, reliable system has failed so prematurely, while the customer is left to bear the cost and uncertainty of diagnosing the problem. My experience has left me with very little confidence in the durability of Rheem products or in the level of support provided once the initial warranty period has expired.

We had this dux heat pump installed on 16 th Sept 2023 . In our previous house we had a solar water heater from Solarhart and it was far superior to… Read more

this heat pump . No noise , used less power and the water temperature was much more constant. The Dux android app has no control of the heater ( or it appears not to have any control ) and is very basic. Try and set the temp and the heater ignores it , try to set hours of operation ( so the noise doesnt wake everyone late at night) and the heater ignores it . I am all for buying Australian made product but it needs to function properly. Looking back we will def go back to solar hot water

Please avoid Quantum energy heat pumps - Bought the 270L hot water heat pump in June 2022 to replace a really old solar system. It was working well… Read more

for 3.5 years (until Jan 2026) when the compressor failed. Email Quantum and was received with their standard reply: 2 year warranty on electrical and compressor part, 5 year on tank. The challenged reply remained unanswered (terrible service). Just had the compressor changed for half the price of a new hot water heat pump system. I hope I won't regret this decision. One advice: stay away from Quantum Energy. Even the plumber who installed it said he has now learned the lesson with this company.