As of March 6th 2019, Dux is offering each reviewer a Parts and Labour Warranty Extension from one year to three years to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
Reviewer Photos & Videos
So Far, So Good
Only had about 1 month, and all's well. Likely better to be asked for a review after 12 months or more after any possible problems could be expected to be revealed. Installation service was seamless and efficient.
Purchased in June 2021 at Bunnings Warehouse for $420.00.
Perfect Hot Water experience
Perfect HWS we never run out of hot water, installation was professional and very easy to arrange, they even took old unit away. Installer explained everything and very helpful. Buying through Bunnings was very easy and reassuring. The written quote listed all parts/fittings required with prices. The only extra we had was a new base was required to conform with council regulations $60 not a big issue. Would recommend the DUX, I paid $66 for a quote from another plumber and it was $1200 more expensive, plumbers want call out fee for quoting, with this process , no charge for quote and much cheaper.
Purchased in June 2021 at Bunnings Warehouse for $1,580.00.
This is perfect product
The service was quick and efficient. (Great service). Great price, great people. The hot water system works just perfect, we are very happy with the product. We totally recommend DUX.
Hassle free. I never run out of hot water and it’s always hot. Highly recommended product for anyone in the market looking for mid range hot water system, and also readily available a Bunnings.
- Proflo 250T1 (250L)
Amazing service, great price and excellent hot water
Great service and price from dux replaces our original 18 year old unit. Easily copes with a household of 5. Didn’t hesitate to replace with same dux brand yet again.
Purchased in June 2021 at Bunnings Warehouse Online Store for $1,639.00.
Dux everhot 315lt in late 2018 already failed. one person shower only before hot water running out 2yr failed DISAPPOINT
Hot water runs out with one shower. Clearly top elements & thermostat is working & bottoms has failed. Was having trouble for a while with being able to regulate tempature correctly clearly was related
Purchased in December 2018 at Reece for $1,300.00.
What a waste of money
We purchased two hws both dux they were replaced the first one seven years ago and almost to the day after the warrant was void. The next one which was the same unit, put in at the same time went after two years this was fixed under warranty but today it has gone needing a replacement and we have been told the warranty takes effect from the original purchase how can this be when supposedly the replacement was new and therefore has only five years. Then the person on the other end of the phone at Dux asked us if we would like to replacement it you have to be joking. Go with Braemer not much difference In Purchasing priced but a whole lot longer on warranty. Do yourselves a favour and save your money do not purchase a Dux
Purchased in June 2016.
Great heating till now (10 days)
Replaced my 10 year old Vulcan water heater with dux proflo 80 L about a week ago. It’s perfect. Water is heating up nicely. I hope it will last me 10-15 years.
Question for dux - do you still offer extended warranty for providing reviews here or elsewhere? This is mentioned at the top of this page!
Purchased in June 2021 for $1,100.00.
No Problem with Hot Water Delivery but my second one is leaking after 7.5 years
Our first one of these lasted the exact length of the warranty which was seven years. Current one was installed December 13 with anode changed June 18. It has started leaking after 7.5 years. Seems like they have built in redundancy. Trouble free for 7 years so not all bad but I would except them to last longer.
Purchased in December 2013.
Broken system after 1 year.
Broken system after a year and a half. Dux representative was rude and uncaring. Warranty not honoured after 1 year. Their recommended repair person said that these things happen. I suspect they happen if you buy a Dux. My Rheem systems have always lasted without problems. Never trust Dux.
Purchased in October 2019 at Bunnings Warehouse for $1,100.00.
Would highly recommend purchasing DUX Hot Water Service from Bunnings
Ordered via the number listed on Bunnings website for "Hot Water System Installation" it was a very easy process. The installation was to replace an old system that was leaking, my install was not a like for like and I was surprised by how neat the finished job was, the installer did a fantastic job. The biggest surprise was that this unit installed via Bunnings was almost half the price I was quoted for an equivalent system to be installed by a local plumber.
Purchased in April 2021 at Bunnings Warehouse.
Fast service and a great product we have hot water again
The installer arrived within 3 hours of the call out and installed the unit and was gone. We now have seriously hot fast hot water again the last Dux lasted 14 years so hopefully this one will be as reliable: why change product when your already onto a winner: thanks Dux
Purchased in May 2021 at Bunnings Warehouse.
Essential to our lives.
Hot water has become essential to our lives and as a household, and we have found the Dux Proflo 250TI has given us the ample hot water we use daily.
Very happy with it and recommend it to anyone
Bough5 from Bunnings through special order and girls were very friendly and efficient and the hot water system was delivered next day. The technician was friendly and very professional and I am very happy with the purchase and recommend it to anyone…
Purchased in April 2021 at Bunnings Warehouse for $1,600.00.
Bought this unit through Bunnings, and was informed there could be additional costs depending on the installation. The installer Blair arrived when he said he would and did a very professional installation with no additional charges and the 10 year warranty gives me piece of mind.
Purchased in May 2021 at Bunnings Warehouse.
Questions & Answers
How long does the unit take to heat up the water when tank is completely empty
Thank you for your question.
The heater on average will take 4hrs to heat from cold to hot.
The Dux Team
Hi dux team. Do you still offer extended warranty for writing reviews on this website or elsewhere?
Thanks for asking.
Please refer to the Parts and Labour Warranty Extension statement at the top of this Product Review page. We love customer's feedback.
The Dux Team
Get an answer from our members and Dux representatives
|Category||Electric Hot Water Storage Systems||Electric Hot Water Storage Systems||Electric Hot Water Storage Systems||Electric Hot Water Storage Systems|
|Release date||Apr 2008||Apr 2008||Apr 2008||Apr 2008|
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