707 reviews
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Pros
Cons
Verdict
Consumers express overwhelmingly positive sentiment regarding the Haier Monoblock Heat Pump Water Heater, praising its high energy efficiency, exceptionally quiet operation, and reliable hot water delivery. Many users note significant reductions in their utility bills, particularly when integrating the system with rooftop solar panels during daytime hours. While a few reviewers point out minor limitations with the mobile application and setup documentation, the overall feedback highlights a well-performing, cost-effective, and modern hot water solution.
Large capacity and reasonable heating time means we don't run out of hot water. Low power draw and easy-to-use timer function allow this to run entirely on home solar. Display makes it easy to see current temperature and status. Show details
The new Haier HP330M1-U1 330L is so much better than our old system. It’s far and away more efficient and gives us all the hot water we need. Highly recommend.
Great heat pump hot water system. We had the Haier HP250M1U1 (250L Monoblock) installed and it's been working well since day one. Runs very quietly, recovers quickly, and the SmartHQ app makes it easy to check and adjust settings. The 250L size is a comfortable fit for our household. Installation by Sunpak Hot Water was fast and professional. Happy with the purchase so far. Show details
Reviews with attachments
We replaced a 20-year-old gas storage hot water unit that had started leaking at the pressure valve, with the Haier Monoblock 330L. For a household of 5 with morning-only, staggered bathing, the 330L capacity has been more than sufficient so far — no issues with hot water availability. The unit itself is genuinely quiet in daily use — noticeably… Read more
less intrusive than I expected given it sits close to the house. Installation was straightforward, using the existing plumbing location with no major modifications needed. We've set it to run on a daytime-only schedule (off overnight) given our morning usage pattern, which has worked well. The SmartHQ WiFi app has turned out to be genuinely useful, not just a gimmick. Being able to switch to Vacation mode remotely before a trip — rather than needing to physically get to the unit beforehand or leave it running unnecessarily while the house is empty — is a small but handy feature we didn't fully appreciate until we actually used it. The warranty coverage is a strong point — 7 years on the tank, 5 years on parts and labour for other components — genuinely reassuring compared to some competitors we researched with shorter labour cover. It's early days for us in terms of long-term reliability, but the initial experience — performance, quietness, ease of use, and the app control — has been very positive. Would recommend for a family-sized household looking to move off gas.
Upgraded to this water heater recently and it’s been fantastic. It operates so quietly you barely even notice it's running, and its thermal insulation is top-notch—it retains water temperature amazingly well throughout the day and night without constantly cycling back on. The app integration makes monitoring live water temperatures effortless.… Read more
Best of all, the built-in scheduling allows me to time the main heating cycles for midday when our solar system is producing peak power.
Very happy with the unit so far. I’ve had the Haier heat pump for about 2 weeks and in that time it has performed really well. There has been plenty of hot water for normal household use and I haven’t noticed any temperature fluctuations. It has been reliable during the cooler, cloudy weather and Its also very quiet. My experience so far has been… Read more
excellent. I’m very pleased with the product and company. Staff arrived on time and were proffessional and courteous and maintained great communication throughout the process. I Highly recommend.
Water is now hotter than previous gas water heater. Big capacity and energy efficient. Very happy with the product. Show details
Really good pump …energy efficient…low in noise …we can control through app as well
Great service cleaned up after themselves and now we will see how it will go from here it’s only been a few days Show details
I’ve installed my new Haier Monoblock heatpump for nearly a month and I’ve noticed a significant drop in household energy usage, even though during winter. The heatpump works perfectly as expected, quietly and consistently providing hot water. I’ve also tried using the Boost function a few times and it still draws less energy than the old system. Show details
We recently replaced our antiquated electric hot water system with the Haier 330L system. Our old system struggled to provide enough hot water for our large household, sometimes we had to resort to filling our bathtub from our kettle just to have a warm bath! Our water usage has decreased as we no longer need to run the tap as long to get hot water and our power bills have also decreased substantially. Show details
Quiet. All in one package. App connected. Suits my solar and battery setup. Sure I may get a gift card for this review, but it doesn't change my opinion. Show details
Find out how Haier Monoblock Heat Pump Water Heater compares to other Electric Hot Water Storage Systems
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After quite a bit of research comparing different heat pump systems, capacities and running costs, we settled on the Haier 250L Monoblock Heat Pump to replace a 16-year-old solar hot water system in our three bedroom apartment in New Farm. The combination of energy efficiency and smart features appealed to us. Haier states that it can use up to… Read more
70% less electricity than traditional electric storage. So that beats the slightly cheaper but more expensive to run electric HWS models we looked at. As we are in an apartment building, it was also crucial that the unit runs quietly, which it does.
I particularly like the built-in Wi-Fi integration so I can remotely check up on things. Eco Mode allows us to schedule heating to make use of our solar PV generation, while Boost Mode provides faster recovery when there’s unusually high hot-water demand when we have guests.
Installation was completed today, so it’s early days, but the unit feels like a much more flexible and efficient replacement for the old rooftop solar hot water system. Very pleased with the choice so far.
Good initiative Water is hot. Waiting on my first bill to know energy efficiency Show details
Got this hot water unit installed recently after a family member recommended a heat pump unit, has been working wonderfully since. Keeps water perfectly warm in harsh Canberra winter and runs really efficiently, almost 1/6 the power usage of our old unit Show details
Replaced a gas instantaneous hot water system with a Haier 330L heat pump 1 month ago. No issues, and it has been supplying our household of 4 during the peak of Adelaide Winter without any trouble. We particularly like the app to control the system. The app could include more information and parameter settings would be our only feedback. Would recommend this unit. Show details
I have got it installed to replace my old gas hot water system and have been using it for a couple of months. It has been great. Reduced my gas bill and has never caused an issue yet. Show details
We recently installed the Haier HP250M1U1P 250L Heat Pump and have been very happy with it. It provides plenty of hot water for our family of three, runs much quieter than expected, and the Wi-Fi app makes it easy to monitor and adjust settings. The biggest benefit has been the noticeable reduction in electricity usage compared with our old… Read more
electric storage hot water system. Installation was straightforward, and the unit looks modern and well built. Too early to comment on long-term reliability, but based on our experience so far, it offers excellent value for money and I'd happily recommend it.
Latest follow-ups
This review is incentivised We are so pleased with Haier heat pump 250l water heater. The unit has performed well considering we have had visitors and water was on high demand. We are in winter and the temperature of the water has never wavered. Would highly recommend this unit to anyone. Show details
Follow-up · We are so pleased with our Haier heat pump, it is not only economical, it is situated on our patio and noise from unit is barely noticeable.
I had my Haier Hot Water Heat Pump for a week now, replacing instances gas ones. As compared to gas, the water heats up faster. Also, I was able to control my heat pump using the Smart HQ app. I set it to Eco, which runs from 11am to 3pm. Got free electricity to power that at this time.
Follow-up · It's not really loud. Takes half day to install. Takes about 2kw per hour
uses less pawer than the old storage heater .it is quiet . water temperature is very good as we are experiencing a cold winter. the unit looks well made. Show details
Follow-up · Six weeks since installation and the heat pump has been faultless. Consistent hot water during some very cold nights. The unit is very quiet and the initial installation was professionally done. Very neat and tidy. No maintenance needed.
Find out how Haier Monoblock Heat Pump Water Heater compares to other Electric Hot Water Storage Systems
Know better, choose better.
Positive reviews
I am very happy with this heat pump. I was worried about the noise level of heat pumps but this model is very quiet. I run it on Eco mode at 60C between 10.00am and 3.00pm each day. The next morning the temperature is still over 50C. Excellent value for money and installation was without hassle.
We just installed our haier water heater pump and i must say this unit is excellent. Being from a large family the unit handles our usage easily and we have no problem with decreasing water temperature or pressure. I would highly recommend this unit because it simply does what it’s supposed to. Show details
just got Haier heat pump water heater unit in home installed by professional plumber, to replace the current old gas heater, surprisely the unit is very quite and you even cant feel it is on. energy efficiency is very good, just witch on, on boost mode to set temp, only show 2kw/h, later back to eco mode then will use less power, definitely will… Read more
save lots of energy bill. haier gives 7 yrs warranty which gives us peace of mind. highly recommended for this haier heat pump water heater. very satisfy.
Negative reviews
Horrible user interface. You can do very little from the app, and setting the timer is a nightmare. I am a techhy person and it has taken me two weekends to get the timer working how I want it. The unit itself works well, is good value and is reasonably quiet, but big thumbs down for the UI.
I had my heat pump installed in August. I had an issue where the unit was making a lot of noise (would wake me up on the other side of the house) so I contacted the installer who sent Haier technicians around to fix. It took two attempts to get it fixed which took over a month to organise and they ended up sending a third party repair plumber.… Read more
There was a cover to a pipe which wasn't pushed in properly which apparently is a known issue. This has reduced the noise but the unit is not quiet. The real test will be in winter when it runs for a longer time. The heat pump heats water as intended and is very quick in summer. During winter it takes about five hours to heat the whole tank. I had an issue with running out of water in the first week but adjusted the temp of the unit higher which solved our problems. The app is extremely limited and slow, it's easier just to go outside rather than wait for it to connect. If you are looking for app functionality, this is not a good unit.
I'm pleased to say that the unit is now working very well. Very quiet and great that we can set timers to make use of low price tariff. However, this is our second unit as the first one did not work and had to be replaced. The compressor was running but the water was not being heated. Thank goodness for out plumber Jace of Adelaide Hills Hot Water… Read more
as he was key to us getting a replacement so quickly. There is also another star lost because of the Smart HQ app, which anything but smart! It continually shows the unit as being off line, sometimes for up to a whole day. Also, on more than one occasion has shown a different temperature than what is actually displayed on the unit itself which is very misleading., There is also a bug that means that if I turn on boost from the app it does not switch off in the app once the temperature has been reached which again is very misleading. It's also very frustrating that I cannot adjust the timers from the app but only on the unit itself. On another occasion the set temperature on the unit dropped from 65 to 60 and we have no idea why but it's only happened once
Recent reviews
I have had a very good experience with my Haier 250L mono block heat pump water heater. I set it to always run in the most efficient "ECO" mode every day between 9:30 AM and 1:30 PM which coincides with when my solar system is producing enough… Read more
power, even in winter, to run the heat pump for free. It ramps up over this time in order to recover from the hot water used in the evening and from morning showers. Running it during the day also means it doesn't make any noise at night. Which is good because I live in a unit so need to be considerate of noise concerns. There are other settings for the heat pump to turn on when an inverter tells the system that solar is producing, or using a controlled load circuit for cheaper overnight power tariffs, but for me just using the timer function works well. When using the timer function, make sure you make settings for both Monday to Friday (L1 and L2) and the weekends (L3 and L4). For my use case, approximately 110 - 130 Litres of hot water used in a day, I only need 1 X 4 hour heating period per day, so I don't need to set L2 and L4 which are for a second heating period in the same day. As an example of the unit's efficiency, on one cold winter day in Adelaide where it was 10 degrees when the heat pump started at 9:30 AM, and just 12 degrees by 1 PM, the system used about 1.8 KWh to increase the water temperature from 45 to 62 degrees and finished with 15 minutes to spare. It seems if the system is designed to run the heat pump as efficiently as possible within the set time rather than running flat out which would reduce the efficiency and increase electricity use. I have only ever used gas instantaneous systems, so moving to a storage system is new, but I am very impressed with such good efficiency on what was a cold day with low ambient temperature. I was expecting more like 2.5 KWh of electricity use, so less than 2 KWh is excellent given such a cold day, and all of this was provided by my solar panels, so I truly feel I am saving money while making a good use of solar resources and without burning a fossil fuel. Very strongly recommended!
Follow-up · I had the system installed in Winter. It is now Spring so I don't have any experience using the device in Summer. My expectation is as the weather warms up the system will run for less. Remember I have it set to run between 9:30 AM and 1:30 PM every day and it tends to finish heating by around 1 PM. The space it takes are basically the dimensions… Read more
The Haier Heat Pump is great water heater. It uses little electricity and the 200 l is more than enough for 3 people family. I would recommend it if you are looking for alternative to gas or other electrical water heaters. Show details
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