1,426 reviews
Chose this Aqutech heat pump due to its cost Competitiveness and impressed current corrosion protection which should enhance reliability and life span. Wifi is easy to set up and manage settings and monitor operation Quite quiet such that noise is not an. Issue The unit has performed reliably and kept us in hot water. Show details
From start to finish I was very satisfied I was notified they were arriving shortly . Friendly and thorough communications and the installation was professional . Show details
I've decided to choose Aquatech Rapid/X6 after comparing similar products on the market, based on the actual needs of my house. I like the metal cover of the appliance and the its use of a current anode. It should last longer than some competitors. Hot water system is an important appliance that we don't have to have it replaced and broken down… Read more
easily.
I'm not sure about the wirings being next to the compressor, because I saw some water inside. I am a little worried about the rain, because the appliance is placed outside. Hopefully it'll be fine, since it's supposed to be an outside appliance. Despite Aquatech has a good reputation, I had some trouble when I tried to register for the warranty. There wasn't a link in their website/manual, where I can go and register my appliance. I emailed them, but didn't have their reply. I tried to call them but had a little trouble calling their 1300 no. The system asked me to press either 1,2,3 for different services, but it said there was not such an option after selecting all of them. I've tried twice, but the system still said no such options except for 9-listen to the options again. The good thing was I was allowed to leave a message and their call centre rang me back pretty soon. They helped me with my questions and emailed me the links.
I would have given a 5 stars rating if the process was smoother. I will keep an eye on the machine and give a follow-up review later. Hopefully, it'll be a reliable and efficient heat pump that customers can trust. Hope my experience will help the company improve mire and the potential customers when it's time for them to choose a reliable heat pump hot water system.
Reviews with attachments
I had an Aquatech Rapid X6 heat pump installed on 20/02/2026, replacing my previous heat pump, which was only eight years old but had begun to show signs of internal rusting. The installation was excellent, organised by Tye from Same Day Hot Water Service in Melbourne, and I also received very good customer support from James at Aquatech’s Head… Read more
Office in Brisbane. It is, of course, too early to fully evaluate long term performance, but so far, the Aquatech Rapid X6 runs beautifully. I’m very happy with the hot water output as well as the low noise level of the unit. One of the key reasons I chose an Aquatech heat pump was the use of an impressed current anode to protect the tank, rather than relying solely on a sacrificial anode like many other brands. This means less maintenance and only a major service required every five years. So far, I’m very happy with the performance of the unit.
After deciding on the Dynamic X8, I contacted a couple of installers for quotations and found there was a significant price difference for the same product and I decided to go with Same Day Hot Water. My choice did not disappoint because Andrew from Same Day Hot Water did a fabulous job and even replaced a faulty power point at no additional… Read more
charge.
I’m very happy with the Aquatech Dynamic X8 heat pump so far, except for the app and Wi-Fi connection. I also found that the temperature and operation time setting procedures are not identical to those in the owner’s manual, which made it a bit frustrating to complete.
However, I didn’t bother connecting the pump to the app, as my phone already has too many apps.
After researching many different heat pump hot water brands, I finally decided to go with the Aquatech Dynamic X8 and I’m very happy with my choice. I have only had the system installed for about 10 days so far, but my experience has been very positive. The unit runs very quietly and provides excellent hot water. I chose Same Day Hot Water… Read more
Service to install the system and the whole experience was great. The team was friendly, professional and very efficient. The installation was completed quickly and smoothly.
Overall, I’m very happy with both the product and the service and would happily recommend them to others looking for a reliable heat pump hot water system.
Ordered it from the company Gaschill on the 23/02 and had it installed the next day, very happy with how quick they are. The installers (Liam and Jack) were very professional and communicated well with me. The installation itself was smooth and afterwards left the area very neat and tidy. The unit looks great, very happy with it. Show details
Although I expect to receive an incentive (a warranty extension) for submitting a review, to Aquatech’s credit there are no restrictions on the content — whether positive, negative or neutral. I deliberately waited nearly three months after installation (2 December 2025) before writing this review to allow sufficient time to assess performance. … Read more
### Pros ###
* I paid $1,450 after all discounts and rebates, compared to the full price of $3,780, for supply and installation of a new unit. * The system replaced an 18-year-old gas heater that was still operating reliably. However, given its age, replacement was likely inevitable and could have required an urgent action without access to rebates. * I noticed improved water flow (stronger shower pressure), although a heat pump is not expected to affect pressure. This may be coincidental or related to pipe configuration. * Hot water appears to reach outlets faster than with the previous system. So far, usage has been during summer months; performance in colder weather remains to be seen. * Since gas is now used only for cooking, my gas consumption has dropped significantly. At present, the bill largely consists of the daily supply charge. * The most significant benefit is the ability to schedule heating during peak solar generation. I set the timer to operate between 10:00 am and 4:00 pm. Once the tank reaches 60°C, the unit stops automatically. Based on summer performance since early December, I believe the system has had negligible to no impact on my electricity costs. This is largely due to solar generation; I do not expect the same outcome during winter. * We went for a slightly larger than recommended water tank capacity (X8 instead of X6) and have not run out of hot water once. * Noise levels are very low. Even in a quiet house, the unit is not noticeable. * Timer settings can be configured directly on the unit, without requiring Wi-Fi or a mobile application.
### Cons ###
* Shortly after installation, I experienced an issue connecting to the unit via the Tuya mobile app. After contacting support, it was determined that the Wi-Fi controller was faulty. On the flip side, 1) the replacement process was straightforward — the new controller was mailed to me, no questions asked and 2) the replacement process requires no technician visit. * The mobile application itself is not particularly user-friendly and can be unreliable. * The installer provided the owner’s manual and Wi-Fi setup guide, but did not offer verbal instructions. While this may not be an issue for someone comfortable with technology, less tech-savvy or elderly users may find initial setup challenging.
Overall, I am extremely satisfied with the unit’s performance to date and would recommend it based on my experience so far.
The Best supplier ever ! Friendly and helpful. And Rob, the installer Hes so passionate, clean , tidy and detailed. So happy ! Thank you Show details
Powrhouse process was smooth right up to installation of our AquaTech Dynamic X8, installers were on time, efficient, friendly and experienced, clean up after all work done. Recommend AquaTech & Powrhouse anytime, in fact 2 of my neighbors were interested after witnessing the installation, told them to contact Rob of Powrhouse. Show details
I’m very happy with this heat pump system. I can’t commebt on the customer settings available as I am happy with the default settings. But I can attest to its affordability and price point. There are many cheap heat pumps in the market which are poorly made and there are several high end systems that are rather over engineered. Aquatech seems to have found the sweet spot in the middle. Highly recommended. Show details
I am very happy with my aquatech heat pump after replacing a gas storage water heater. It’s been 2 months and is on eco mode since, I have noticed the energy consumption to be impressively low, and have had no issues with hot water supply for a household of 3 and additional 2 visitors for a couple of days during Xmas. I had heard concerns about… Read more
noise, but I must say this model is remarkably quiet. Rob did an excellent job with the installation, left the place very clean and tidy.
Find out how Aquatech Heat Pump compares to other Electric Hot Water Storage Systems
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Absolutely loving this so far. Our old instant gas hot water system finally died and we were in a rush to get a heat pump installed. We managed to get the X8 installed and so far so good. It's keeping the water warm and no cold showers yet for 2 adults and 2 kids. Show details
Last week I bought an Aquatech Dynamic/X8 heat pump hot water system from Same day Hot water service for $2,450. We are extremely happy with the product. The system works perfectly, easy to program when you want the heat pump to set timer for temprature control, on off and other control. It is Highly recommend. Purchased in 3/02/2026 Show details
I had Aquatech Dynamic X8 installed in December 2025. I did lots of research before finalising this unit and I am really happy with my choice. It has really good connectivity via Tuya app and you can control everything from your phone. You can set the timer to turn it on and off. I was using instant gas hot water before switching to this unit and… Read more
my gas bill has been reduced significantly. I think I will recover the cost within 2 years. It is ready good unit without premium price tag. I am happy to recommend it to anyone who is looking for heat pump hot water system.
I'm really happy with my Aquatech heat pump. It was installed in mid December 2025 by Powrhouse. It replaced an old style gas HWS which was on its last legs. The unit provides plenty of water for me and I've set it to heat daily at 12 noon to maximise my solar output. This way I'm getting practically free hot water. The unit is relatively… Read more
quiet although I can hear it running from an inside bedroom. This isn't an issue for me but could cause disturbance for light sleepers if you either have a baby or need to run overnight. I did a fair amount of research before deciding on this unit. So far it's exceeded my expectations and I would highly recommend the unit together with my installer Powrhouse
We just had install of Aquatech X8 system through Hitech Hotwater. We did quite alot of research and decided on Aquatech. Regarding System. We got an X8, about 3 hours after install got hot water. Have had showers and all works. Water Pressure is the same and shower is as hot as before with electric system. Noise level - sounds like Air… Read more
Conditioner working, we installed in pool yard next to filter, so noise level is no problems. In summary, we are happy - got hot water system out of the laundry which created space, system makes hot water so happy camper. Also, installers said they are doing lots of Aquatech, so I think we made the right decision.
On Christmas Day our gas storage hwu died! I did some research and aquatech heat pumps made the cut in terms of specifications. We selected the Dynamic x8 model. One of my main concerns about heat pumps is the noise factor, but I'm please to report that the noise (when it is actively heating) is not a worry to us at all. We had our unit installed by Darebin Trade Services who were great to deal with. Show details
Latest follow-ups
We've been very pleased with this heat pump. It's got a relatively small footprint in our courtyard, we never hear it running when we're inside, and it's reliably delivery hot water for 18 months. Show details
Follow-up · Just had a great customer service experience with Aquatech. I noticed some buildup of water around the condenser, which was spilling out the side, and wrote to Aquatech about service options. They replied promptly that the condensation outlet was probably blocked and I could likely fix it myself, and provided me with very detailed instructions with visuals. Sure enough, that was the issue and I was able to address it in minutes.
Very happy with this Heat Pump. The installers, thru Powrhouse, were great. Very tidy job and no mess. The water flow is great and the water hot and it is quiet and using the power from the solar panels! Good follow up in answering questions Wins all around! Show details
Follow-up · Still very happy. I have solar panels so they supply the power for the heat pump. I previously also had solar hot water with a gas boost. The last gas bill I had for 70 days, was $88.45. $14.64 for usage and $73.81 for the supply charge. I just have to replace my gas cooktop and disconnect the gas and I will be saving, at least, $443, annually, in… Read more
We replaced an old gas hot water system in December last year with an Aquatech X8. I had done some research into good quality heat pumps in the medium price range. I ended up choosing between the Aquatech and the Istore. I was happy with the… Read more
Aquatech reviews, impressed by the specs, and keen to reduce maintenance with the system it uses to do away with the sacrificial anode. I was also impressed with the 7 year warranty offered if leaving an honest review (regardless of good or bad). Our system was installed by Same Day Hot Water Service. They were great to deal with. Two months on and I am happy with our choice. The water is hot, plentiful and we are operating mainly off our solar panels and the system is quiet.
Follow-up · We haven't had cold weather since installation, so cold weather performance is yet to be seen. The installer removed old unit and did an excellent job of leaving the site neat. I haven't analysed power consumption. We have also had ducted electric heating and cooling put in to replace a gas heating and evaporative cooling system which will impact our electricity bill as well.
Find out how Aquatech Heat Pump compares to other Electric Hot Water Storage Systems
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In-depth reviews
I got Aquatech Dynamic X8 installed on the 20th of January. The installation team from the Same Day Hot Water Service contracted by 'Go Get a Heat Pump' - the dealer, did the installation quite efficiently in the morning between 8.20 and 11.10 am. The heat pump is running well with no issues so far. The heat pump runs only once in a day and the… Read more
water gets heated to 60 C within 2 hours and 20 minutes between 9 am to 11.20 am, now being the summer season in Melbourne. I am told it will take a bit longer to do so in winter. Since I have both solar panels and 20 kWh TNK battery installed, my usage from the grid is absolutely nil. If I keep the windows closed, I can't hear any noise at all from the running of the heat pump compressor. Even when the windows are open, the noise during the day time is not a negligible. I am quite happy with the way things are going right now. We get 5 year warranty on the tank, parts and labour plus an additional 2 years of the same following a review, either good or bad. As of now it all All Good. If there are issues cropping up in the future and are not addressed by the company promptly, I can probably give a revised version. Three people can take a shower and there is still hot water available the next day morning. Thanks Aquatech for a great product which did not cost me too much after rebates., $1600 all up, $150 more than the actual cost because I got a dedicated circuit installed along with the heat pump.
We are new to Electric hot water, having been on gas hot water forever. So far the heat pump has been better than expected. Hardly notice a difference. Plus electricity consumption has not increased after the initial installation day. Plus it is reducing our Gas consumption for which prices have increased significantly in recent years. We have… Read more
solar, so it made sense to give the Heat Pump a go. After much research the Aquatech Dynamic x8 made sense for us. We’ve survived on a gas 125lt hot water system for forever. Plus long showers in the evening by the tradie’s living here, and showers again in the early morning, made the Aquatech dynamic x8 the perfect solution.
Being able to view the temperature of the heat pump and change the heat options from your phone or tablet was a big win. It definitely reassured us that the system was working as it should. We could change settings if needed for those days when additional hot water was needed from our phones.
I can also recommend Geelong Heat Pumps as even though there was an issue on the initial installation, they were back first thing the following day to fix the issue. Very easy to deal with and made the install an uncomplicated experience.
You really can’t go wrong this this Heat Pump system. If you are considering the Aquatech, no hesitations are needed. You will wonder why you didn't purchase one sooner. Especially if you have solar already and or a good energy provider that will make it barely cost a thing to run this heat pump.
Just do it!
I chose the Rapid/X6 nearly 2 years ago when I was planning my new home. I wanted all electric appliances that were also very efficient and a Heat pump HWS fit the bill. The price point of the Rapid with the features and complete ease of maintenance made it a strong candidate. The COP and operating range then made my mind up. It was installed… Read more
just over a week ago and my energy usage is very low. I have it running between 10am and 3pm whilst im awaiting my solar and battery, and its daily cost is so minimal that once its on solar, it will run on solar completely making free hot water. The water pressure is just as it should be with a nice steady temperature even with water saving shower heads (my last instant gas couldnt handle low water flow and would shut off minutes into my shower). The materials and construction quality seem very high with lots of metal and inslulated valves etc, and the dual sided plumbing means it can go in a range of places. I was ready for it to be as loud as a split system outdoor unit, but its quieter than that. Ill wait till a bitterly cold winters day to see what the volume is then, but I doubt it will be much more than now. After 2 showers in the evening and kitchen hot water usage, it only drops 10c in 24 hours, with a recovery time in this nice weather of under an hour. The Tuya app needs a little simplification to add devices, but thats Tuya not Aquatech. I got it set up and on wifi relatively quickly, but it needs refining. Im very glad I chose the Aquatech - its already meeting my needs.
Recent reviews
After doing some extensive research on heat pumps, I settled on the Aquatech Dynamic X8 and have not been disappointed. It was efficiently installed by Bosse Gas (Traralgon) and has provided excellent hot water at all times, with its heating cycle tailored to our solar panels and battery to minimise costs. It is certainly superior to the old… Read more
"instant gas" unit it replaced, which was expensive to run and very wasteful of water. Our only problem after installation was "water hammer" in the house pipes when taps were turned off quickly. After contacting Aquatech and Bosse Gas about the problem, Bosse Gas fitted a pressure limiting valve on the cold water inlet which has eliminated the noise on the cold water, but we still get some water hammer on the hot water.
I’ve been using the Aquatech Dynamic/X8 for a while now, and I’m genuinely impressed with how well it performs. The service was excellent from the very beginning, my old unit was removed efficiently, and the area was left clean and tidy. A special thank you to Adam for handling everything so professionally. Show details
I have been using the Aquatech Dynamic X8 for a week now, and I can confidently say that it’s the best investment I’ve made since upgrading from a gas heater. It works well with my solar battery setup, and the running costs are quite low. The accompanying app is very helpful for scheduling heating modes, which optimizes its operation. Additionally, the noise level is extremely low—almost silent. Most importantly, the water is always hot. Show details
Good experience to date - two months since install. Waiting to next power bill to see the savings over standard electric that it replaced. The option for left side plumbing was good for a tidier set up in my location. Noise on pump operation is probably a bit more than I expected and may be too much for some people. Supply and Install by Hot… Read more
Water Heroes Sunshine Coast went smoothly - recommended. Temperature and supply running well so nil concerns about performance. Was good value unit on my price comparisons at the time.
From the initial sales contact to installation and wiring, could not fault the excellent service provided by the team. The heat pump was installed very professionally and works better than expected. After just over three hours the tank had achieved its rated temperature and provided a steady flow of hot water without any temperature fluctuations.… Read more
The power consumption is only a quarter of the old electric unit it replaced and is able to be easily powered from either the solar panels, or backup battery during the night. Am extremely pleased I chose to upgrade to this modern and efficient unit.
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