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Hydrotherm
4.6 from 221 reviews · View Statistics
See the Best Electric Hot Water Storage Systems in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Hydrotherm

Pros

Economical
Reliable for larger households
High build quality

Reviews

  • Build Quality
    4.7 (135)
  • Value for Money
    4.7 (138)
  • Cleaning & Maintenance
    4.7 (123)
  • Noise Level
    3.9 (133)
  • Temperature Consistency
    4.7 (124)
  • Heating Speed
    4.5 (126)
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Paul T.
Paul T.South East Queensland, QLD

Excellent, friendly service.

published

The Hydrotherm Heat Pump unit was installed about eight years ago and it has saved us a lot of money in ongoing electricity costs, without any doubt. There have been occasions when we have had to contact Hydrotherm, for service and guidance. The staff have always been helpful, friendly and efficient in their response. Recently, a problem occured and Simon responded immediately and went over and beyond in assisting us to get our unit up and running again. Thank you very much, Simon.
Regards Paul and Michelle Thompson

  • Incentivised Review No
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Best hot water I’ve had in years

published

I replaced an old solar hot water with the Dynamic X8. Best hot water I’ve had in years. Fast and consistent delivery. Highly recommended.

  • Incentivised Review No
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Review collected in partnership with Hydrotherm

Kara
KaraSydney
  • 5 reviews
  • 1 like

It's been rock solid, quietly and efficiently producing hot water every day

published

I have the timer setup to only produce hot water from 11am to 4pm to ensure i get the most out of the solar panels on the roof and also it's the warmest time of the day. Usually it will be complete by 1:30pm.

4 showers in the evening and by morning there is still hot water to brush our teeth with.
In the middle of winter in Sydney, it consumes 2.4kwh of energy per day, it summer it averages around 1kwh per day.

Purchased in at hot water in a hurry for $2,400.

  • Build Quality
  • Value for Money
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Adam
AdamGreater Melbourne (Metropolitan), VIC

Good value unit - some families may want bigger tank

published
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Purchased in for $2,665.

  • Build Quality
  • Value for Money
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Con S.
Con S.Greater Melbourne (Inner), VIC

Great system, performing well.

published

Purchased in .

  • Build Quality
  • Value for Money
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Great hot water system

published

Very good hot water unit, it is very power efficient and seem very reliable. the touch screen is a great way to setup. This thing runs when i have solar during the day.

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Purchased in for $2,400.

  • Build Quality
  • Value for Money
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Economical

published

Power consumption for a two adult household for the first few weeks is averaging 2.2kWh per day. Gotta be happy with that. The heat pump is installed indoors (albeit an aircraft hangar so a huge space) where the average inside ambient temperature for June was 18 degrees. Supply and delivery were very professional with the unit arriving within 30 minutes of when they said it would. Build quality is on par with units that I have seen from brands established in the Australian market. I used my own plumber for the install and he was very happy with the installation process. Hydrotherm is about the least expensive heat pump unit on the market but I do not think that equates to least quality.

Will report back in five years...

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Purchased in at Aquatech Solar Technologies for $1,156.

  • Build Quality
  • Value for Money
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Review collected in partnership with Hydrotherm

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William
WilliamGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 3 likes

Best Investment for a entire family

published

We are so pleased to decide to go for this new technology with a reputable brand and professional trade supplier. The entire process was carried out without any fuss. The built quality of the unit is of top class and the craftsmanship in installation was outstanding when the job completed.

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Purchased in at Adelaide Heat Pumps for $2,645.

  • Build Quality
  • Value for Money
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The reviewer stated that an incentive was offered for this review

Incredible system, works like a charm

published

We have the unit for 9 months or so and it has performed very well in summer. Now winter time it takes a bit longer to recover but is still working to our full satisfaction. The timer on the unit is invaluable as we have a offpeak charge and the unit is set to heat within the 5 hour time frame.

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Purchased in for $1,695.

  • Build Quality
  • Value for Money
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monos111
monos111PAKENHAM
  • 10 reviews
  • 3 likes

tHIS IS REALLY GREAT

published

It's working perfect, relayable and economicllay running cost.
During winter in Victoria, we didn't face any issue, all running very normal till now (mid winter)

*** Still waiting for the phone control app. !!!!

Purchased in .

  • Build Quality
  • Value for Money
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Review collected in partnership with Hydrotherm

Warren and Val
Warren and ValGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Very happy with Product - Thrilled with Service

published

Just installed but so far no problems at all. Exceptional advice, service & Installation was provided by Gavin at Melbourne Heat Pumps. His guidance on available rebates saved us $1600. Availability of service and help from Hydotherm is a great reassurance moving forward. Hydrotherm manual provided with the unit and available to download online illustrates a different control panel than the one we have on the unit, but is easy to follow anyway.

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Purchased in .

  • Build Quality
  • Value for Money
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Bolex
BolexGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Hydrotherm Dynamic/X8 - May 2022 Install (VIC 3750)

published

This is currently the most cost justifiable Heat Pump system on the market, about half the cost of Sanden or Reclaim Heat Pump. Hydrotherm has labour & parts warranty of 6 years similar to Sanden.
Reclaim has only 2 years labour warranty which is also capped at 25km and the parts & system warranty is 6 years.

Hydrotherm Dynamic/X8 supply cost around $2.8k
less $1.1k STC, less $1k if you qualify for heat pump hot water system rebate
labour was $800+ which includes removal & disposal of existing gas HWS and capping existing gas line.
With the current market these numbers may have already changed.

Our installer covers greater Melbourne and Geelong area.
[Name, contact details and email address removed]

Purchased in .

  • Build Quality
  • Value for Money
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Tom W
Tom WSouth East Queensland, QLD
  • 2 reviews

Works well, 3 months old

published

Our original Hydrotherm was replaced with the new Dynamic/X8 under warranty. Very good after sales service. Solar power and the timer helps to reduce heating costs. The unit always copes with our family's needs.

Purchased in .

  • Build Quality
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Very Good

published

No problems with install and was a simple changeover. Had the smaller old model Volt for a round 6 years and changed it over for a new model for a good price. They have a very reasonable running cost and would recommend them.

  • Incentivised Review No
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Amazing Service and Warrenty

published

Our original system had a leak under warranty. We contacted the Hydrotherm team and the were on the job straight away. The replacement arrived and was fitted by experts. The team took us through the step by step of what to do for our new warranty. It all went very well and we have had follow up call to ensure all is well. What more could a customer ask for? We were treated like royalty.

Purchased in at My Private Sale.

  • Build Quality
  • Value for Money
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Questions & Answers

Lloyd10
Lloyd10asked
Hydrotherm

Do you supply and install in Melbourne Victoria. What is the cost after Vic govt rebates. Thanks

No answers
graeme d.
graeme d.asked
Hydrotherm

How is the government rebate attained
Does a form come with the unit on delivery
Do you handle the paperwork for the rebate
do I have to send the paperwork to the rebate governing body

1 answer
Hydrotherm
HydrothermHydrothermSend a private message
Anthony Higgs
Anthony Higgsasked
Hydrotherm

The unit was beeping with ALM (alarm?) and HTG flashing. Was does it mean? It is on auto mode with set temp at 60 and water at 51.

No answers
See all Hydrotherm questions

Get an answer from our members and Hydrotherm representatives

Hydrotherm

Details

Features:

  • The Hydrotherm uses heat pump technology to pump heat from one source to another, making it efficient to run and environmentally friendly.
  • The hot water system uses dual heating technology and has an inbuilt electric element, letting you have hot water up to 70°C.
  • It’s a Registered Clean Energy product with an annual carbon reduction rating of 3 tonnes.
  • With a 260L storage tank and a 4 hour heat cycle, it’s suitable for large homes of up to 6 people.
  • This product has a 6-year warranty.

Points of praise:

  • Most reviewers said that the Hydrotherm was an energy efficient system, which meant it was also economical to run.
  • They also said that it was a reliable unit. Reviewers in households of 4 to 6 people said that they never ran out of water.
  • Reviewers also praised the build quality of the system, with one user saying that it was “top class”. The seamless installation process was also praised.
Compare all 4 Hydrotherm
Hydrotherm Dynamic-SS/X8/OP
  • Discontinued

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4.6
(115)
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  • Discontinued

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CategoryElectric Hot Water Storage SystemsElectric Hot Water Storage SystemsElectric Hot Water Storage SystemsElectric Hot Water Storage Systems
Price (RRP) $1,495.00$1,795.00$1,795.00$1,795.00
Release date
Discontinuation date
Compare all 4 Hydrotherm
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