RightPaw
8 reviews
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I cannot recommend RightPaw highly enough!! This is the perfect place for anyone seeking a verified, ethical breeder in Australia. The process was seamless, with everything in the one place and great communication even after I brought my puppy home - I honestly can't fault their platform! They also have some fantastic educational resources, so as… Read more
a buyer I knew which questions to ask and felt confident in the process. I now have my beautiful girl from Jo at Monty’s Moodles and couldn’t be happier. Thank you Jo and thank you RightPaw!!
RightPaw made the process of finding a suitable dachshund breeder incredibly smooth and reassuring. The service is well thought out, informative, and genuinely focused on animal welfare and responsible breeding. The website is easy to navigate and provides clear, trustworthy information that helps you make informed decisions without feeling… Read more
overwhelmed.
The breeder matching process was excellent — thoughtful, transparent, and tailored to our needs — and the breeders themselves were knowledgeable, professional, and clearly passionate about their dogs. What really stood out was the follow-through: communication didn’t stop once a match was made, and we felt supported every step of the way.
RightPaw takes the stress and uncertainty out of finding a breeder and replaces it with confidence and peace of mind. Highly recommended for anyone looking for a responsible, ethical, and well-supported path to finding their next dog.
My wife and I love our little Luigi!!!! <3
RightPaw has made the exciting journey to purchasing my new puppy, our new family member Slinky, easy, reliable and trustworthy! I was able to talk with different breeders who were all great and very responsive. RightPaw is an amazing resource to connect with responsible and vetted breeders. I felt supported every step of the way!
As a breeder or as a puppy purchaser I would say that you should avoid this site at all costs. Constant errors. My three pups are currently appearing as follows on the site: 1 appears with only 2/3rds of his face visible when I log in as a guest, though his face is fully visible when I log in 1 appears showing her full face. 1 no image is… Read more
visible when I log in as a guest yet she is visible when I login.
I have also experienced difficulties with buyers making payment for the puppies. They have now opted to pay me directly and I will be refunding them the $88.61, a pay through RightPaw fee. Please see attached email screenshot to RightPaw.
I have found the above extremely stressful and still have 3 puppies unsold and not properly advertised on the site.
Though I contacted RightPaw 4 days ago they have failed to respond. I am now taking them to NCAT tribunal after having payed $199 for my annual membership fee. I will claiming my annual fee and other losses incurred in the failure to provide services expected and to respond to requests for help.
I encourage you to also look at reviews on Trustpilot.
First experience with Rightpaw – Was looking for a breed of puppy with known, potential hereditary issues. Was able to find a breeder (be it 1600km away) who had DNA tests to help alleviate majority of that risk. You may pay more than you would on other platforms but your payment is insured. You're set up with video calls to confirm puppies are real, your home life is compatible before the breeder can offer you a puppy.
As very experienced breeder I didnt join – Update. I have had some favourable comments from breeders I respect and am going to try the platform out, as I believe some of the problems I perceived have been addressed. As a breeder with more than one registration, I came across this platform and looked at it from a view of joining, but I find its really for the beginner breeder. First it… Read more
takes $50 from every payment, that is at least 100 per puppy ie 1000+ per litter. More costs. Secondly it assumes I do none of the steps of questioning and verifying purchasers, information sessions, teaching buyers everything they need to know. Etc. So it hijacks my processes. Thirdly we feed raw and avoid kibble with any ingredients from China. But this platform is associated with a brand. I am sure it has good features too. I didnt get to try them because of the above. Finally I do advertise on Gumtree etc very occasionally and this platform slams Gumtree which is very much easier to use than facebook in terms of workload. Why not properly teach buyers how to shop, though most dont want to know, rather than criticise a platform. The registration of breeder has nothing to do with whether a breeder is a puppy mill. Some of the worst mills are pedigree registered Also there is nothing I can find re membership numbers, or ptrotecting breeders against malicious complaints.
Outstanding benefits and customer support – The best breeder platform you could ask for and best source for customers where they can actually read a lot about the breeder, see history, verified health checks, practices, audit, puppy curriculum and galleries. You get to know the breeder and make informed decision in your purchase. From breeder point of view it's fantastic to have the… Read more
platform that allows us to write about everything in our breeding programs and our practices, the platform that showcases our dogs, litters, pass pups, platform that manages our enquiries, waiting lists, applications and if wish so even our puppy contracts and payments The customer service is very responsive, open to suggestions, frequently takes breeder's feedback on board and I can not fault them. The company also spends fair amount of money on advertising the platform and so the breeders. Worth every penny we pay for membership.
- +3
Solid idea, fair execution – Streamlines the payment process and makes it easy to find reputable breeders, but the fees associated with payment are steep. To pay for a $3000 puppy, for instance, there is a “payment protection” fee of 63.66 if you pay by credit card or 12.77 if you pay by bank transfer. Paypal is not offered. This is really just RightPaw’s commission being… Read more
passed onto the buyer as well rather than just the seller. I would be far more comfortable if Paypal was available given the large sums being paid to sellers.
RightPaw offers a Puppy Parent Club, but this is a payment of $99. The club has coupon offers - most require you to email RightPaw for a voucher code, a few have a code embedded and the rest are available for anyone, not just RP customers.
The club also includes a course for new puppy parents, but the website has some kinks, since clicking on it logs you out and tries to make you pay for it a second time. If you aren’t paying attention it would be quite easy to accidentally buy it twice.
The club includes a smart dog bowl from Purina. This probably was originally quite the boon, but Purina’s Petivity app does not work (new accounts can’t be created or logged in, so I think Purina has discontinued the bowl - try to find anything that mentions the bowl past 2021 that isn’t just reselling a used bowl). So, really, it’s just a plastic dog bowl. And I wouldn’t buy a plastic dog bowl because some dogs can be allergic, leading to pyoderma. There’s a puppy starter kit that’s part of the club too. It reportedly contains food as well as the bowl. I received the bowl separately when I paid my deposit weeks ago and no sign of the remaining starter kit yet. Since they’re all Purina products, it would make sense to ship them together.
The health reminders section redirects to your applications page so it could have bugs or is not yet complete, while ‘pet care advice’ opens up a chat window with RightPaw that is available in business hours. I note that the RightPaw support link tries to open a new app, but I don’t know what the app is since Chrome won’t open it.
I think the larger issue is one of naming – calling it a club implies a degree of community with other puppy parents, but there’s no opportunity to interact.
Outside the club, the site interface is straightforward and it allows you to find breeders, filtering by breed, state and puppies available. It’s really up to each breeder to populate their page, but the site allows multiple litters - current, planned and upcoming - to be listed by the same breeder, with images for puppies, sires and dams. The breeder profile page has room to include membership to the state dog registries as well as comprehensive information about breeding practices, vaccinations, health tests and transportation options.
This site is certainly useful given the propensity for breeders to be hard to find in Australia. Only a fraction of breeders have a real digital footprint, and there’s always a concern that you might unknowingly buy from a puppy mill because you’ve resorted to Gumtree or trusted the stock photos on any websites you have been able to find. RightPaw is still building itself as a registry, so it’s not uncommon for a breed search to come up empty, but this isn’t really a problem with popular breeds.
The application process allows breeders to ask detailed questions of potential puppy parents. It may seem annoying to some but to me this is a good thing. I am more confident that I am dealing with a breeder who cares about their animals if I need to answer questions that talk through my background, home and reasons for getting a puppy. It’s easy to apply to multiple breeders and the process to cancel an application is also simple and effective.
I think once RightPaw irons out some low-level kinks their services will be top-notch.
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