Rinnai Electric Panel Heaters

Beeps constantly – Heater beeps constantly for no reason. Not sure why but the beeping only stops when we turn it off. It is driving us mad. Bought new in the box but from someone else so don’t have the receipt. Show details

On\ off switch has failed and clips holding feet have broken off – These panel heaters look great, and appeared to be well made, but..........the unit worked fine for a while, until the on\off switch failed, making it impossible to switch the unit on. Additionally, I moved interstate and the retaining clips on the feet were brittle and broke off. Junk!!! Show details

This heater has issues – Bought one from Good guys about a month ago. It was an ex display model and the last one left. At home I discovered the casters were the wrong ones as they didn't fit. The Good Guys found the right ones so I went back home and installed them. The heater worked for 1 night then it popped and stopped working. Took it back to The Good Guys a week… Read more

later( first available time for me) and after testing it, agreed it didn't work so replaced it with a new one as they had got new stock in. Have had this one for 2 weeks and was working fine until all of a sudden it has started cutting out after 1-2 minutes of operation. The whole family has studied the operating manual, and nothing seems to work. The troubleshooting on the Rinnai website is useless and only gives 2 options. 1. make sure it is plugged in properly and 2.Is the thermostat turned up or the heater timer not set? This was checked over and over again, but still nothing. I'm returning this rubbish and hopefully get a heater that works.

Great heater for a medium space – So you have an idea of the room this is heating, I'll let you know that I live in Queensland in a house with wooden floorboards, 8ft ceilings and insulation, but as we're on the second floor the house is usually colder inside than outside in winter. The room is roughly 6m x 4m with large windows and a glass sliding door. We do have a split system… Read more ·  1

in the room and while it'd great in summer, it's too small to handle the heating in winter.

I purchased this heater yesterday and it's made my house so cosy. The instructions were easy to understand and in no time I had it set to heat the living room at 24 degrees between 4am and 10pm (I work from home so the house needs to be heated all day). My husband gets up at 5am for work and although he wasn't happy that I went about $100 over budget yesterday, he said today that he was glad I had because not just the living room, but the whole house was nice when he got up for work this morning. He said the lounge room was very comfortable after the heater just being on for an hour and while it was still cold in the opposite end of the house, but it wasn't that horrible bitter, biting cold that he's been dealing with most mornings. When I got up a few hours later, my lounge room was warm and I didn't need to bring our bedroom space heater out like I've had to every day since the weather turned cold.

As it is a unit that can be wall mounted, I've found it can also be put well out of the way which is very handy. I have it with the back about 10cm away from a bookshelf and the books, storage boxes, and shelving are all cold to the touch. Appearance wise, ours is a floor model so it has a small dent in the front, but it otherwise looks very nice. While looking for a heater, I noticed a lot of the portable ones had cheap looking castors but nothing about this unit looks cheap or ugly to me. My only problem with this heater is my dog and cat also love it so I've also inadventantly acquired a large border collie and ragdoll cat shaped obstacle in front of it in the middle of our lounge room floor. At least the unit is white so it matches their colours!

I noticed someone mentioned noise being an issue, however I can only imagine they got a faulty unit. Apart from beeping when using the buttons and a small, barely noticable click when the heating elements turn on or off, the unit is totally silent.

Great Heater – I bought one of these heaters for my baby's room several weeks ago (1500W for 9m2 room). It works by convection and doesn't use a fan. It has a digital display for time and temperature/thermostat and is programmable. In regards to safety, it turns off if it overheats or tips over. It can be set up on castors or wall mounted. Also features a… Read more ·  1

seven year replacement warranty!

When I purchased it the salesman discussed with me the top brand heaters of the same type and they were $100 more expensive. I chose the Rinnai because the only real differences were that the more expensive heater had a dial (instead of digital display) for the temperature setting and it had a lifetime replacement warranty.

I was also told it costs approximately 10 cents per hour to run.

The first time you use it, you do have to run it for about 30 minutes outside or in the garage to burn off the anti-rust coating on the element.

UPDATE: 2016 - I have two of these heaters now in my kids rooms on castors and they work really well. They have started to make more noise when they heat up after kicking in. Clicking and creaking types noises. Technically I could take them back because they advertise silent operation and they have such a long warranty, but it doesn't bother my kids. Silent, efficient, digital display, good safety features, 7 year replacement warranty.

Had for 3 winters love it but now worry about fire risk! – I can’t understand the below reviews however the ones where it caught on fire worry me. We sleep with it on every night in our room set to 11 degrees and turn it up to a comfortable 17 for quite a few hours of the day. I’m sure if you run it at 23 plus it would suck the power but be responsible folks it’s winter put on a jumper and conserve the… Read more

environment. I have observed next to no change in the power bill and rarely actually notice it heating when run in this way. Rinnai can you give me a bit more info about the fire risk. We have it on in our bedroom with my husband and two dogs. The fire alarm is in another room????

Great and easy – This panel heater is one of the best I ever had very quick to heat a medium size room. Perfect for a small unit and or two bedrooms appartments. I have used two Rinnai panels heater during this winter every day and night, my electricity bill was slightly more compare to last year with a huge comfortable quality heater.  Show details ·  1

Rinnai 1500w panel heater – I bought this heater today for our sons room, and have already put it to the test. At first I was concerned about the clicking sound that people on here have mentioned, but I've had no issues at all. The heater is completely silent, looks good and warms up the room beautifully. We also have a Rinnai gas heater and never had any issues with it,… Read more

so I am pleased at the moment that we bought this one. Quiet operation, child lock, thermostat controlled, timer function and good value None found as yet

Piece of beeping crap – We brought 5 2200w Rinnai panel heaters and installed them on the walls throughout our brand new house. First night we turned them on and used them all they do is beep for no reason throughout the night Show details

annoying heater – This heater beeps all the time, so complicated to operate. Tilt button or timer button is always beeping, thoroughly irritating. May look good but the operation of this heater poor. Not recommended. Show details

A few problems i found with this unit – Be careful the sticker they place inside dry out and full off which can catch fire, best is to remove it by taken out the screws and slide off the side cover. Ticking noise you will find that the heater core element bar fins are cracked because of expansion while heating and cooling all the time, remove side cover ( easy to remove a few screws… Read more

then slides off ) snip off any loose fins or just wiggle a bit they will fall off, you can tell by moving them a little, mine were the top ones on both ends about quarter way along, the outer flat stable bar is the main problem it will be detached from the fins just bend it till it joins to the fins again but be gentle its only thin then just snip it off out of the way, no more ticking. Poor quality parts, the good is the digital temperature control but is a tad loud when turns on and off. Wont buy again from Rinnai.

i received my $1800 electric bill after using Rinnai heater for 2 months – The electric company was extremely helpful, after going through my household appliances one by one and doing isolation tests they were able to gather accurate results of power use and the wattage used. I shall be sending Rinnai a copy of this report from the elecctic company via email shortly. I had always thought that Rinnai was a great… Read more

brand to purchase, i no longer think that and would never recommend a heater by this brand after my extortionate electric bill.

I dont think it really matters when the heaters were bought. the fact is that Rinnai are selling a product that people can afford but simply cant afford to run.

I bought my heaters one year ago but never used them

Not Bad – We had this heater for a while now. it does heat up the room quickly but power consumption is not that great. It is better if you are comparing it with the oil heater as they take time to start heating up the room. Rinnai make good heaters with their 7 years warranty.  Show details

absolute heap of crap – We are a hotel in the snowy mountains and have bought quite a few of these heaters and they all have problems, they only go for about two minutes and then shut off, they shut off at 21 degrees even when set higher, have tried everything, all going back for refund  Show details

Absolute Junk – I have read other comments that i have to agree with. Rinnai must have no quality control otherwise they wouldn't be releasing crap like this. Clearly just trying to make a dollar. Loud ticking noises. In middle of winter here minus four degrees....last night i took a hammer to my unit.....permanently put the thing to sleep....all i can say is… Read more

dont pay for junk.....off to Aldi, better quality control and a fraction of the price. Thanks Rinnai you guys sell some amazing shit.

Extremely loud ticking noise – Heater works fine to heat up the room but continually makes a loud ticking noise. It's so loud and constant that we have to turn the heater off, we can't sleep with it on. Very disappointing I wish I read the reviews before purchasing as this seems to be a common problem.  Show details

Caught on fire – Was watching TV then all of a sudden, heater sparked and caught fire with large flames. Put fire out but with large amount of smoke and now burn marks on carpet & can't get rid of the smell. Thank god we were awake & in the room when it happened or this could've ended VERY badly. Not happy...IMG_0191.JPG IMG_0189.JPG  Show details

Caught Fire!! – Worked fine for 1 full winter to keep my young kids room warm. It failed spectacularly this weekend, sparks bright white white light followed by fire!! Thankfully I was in the room when it happened and was able to remove the smoking heater from my kids room before it burnt the house down!!

Great heat, became noisy after about 6 weeks – I really liked the heat this gives off and was awesome for the first 6 weeks.....then the clicking kicked in when warming up and when switching off. The noise was too loud to sleep and the first night I though it was something on the outside of the house. So Rinnai the heat is awesome.....but it's the loudest "silent" panel heater I've heard. Shal try to find the receipt to return.

Perhaps 3rd time lucky! – Purchased from Harvey Norman Erina. Worked well for a month then started clicking, to a point when you could not sleep with it on. Called Rinnai customer service who were great and told me to return it to place of purchase for an exchange. Did so though Harvey Norman were not happy about it. Second unit carried us nicely through the rest of… Read more

winter. The following winter it started with the clicking sound. Called Rinnai who told me once again to return it for exchange. Again I'm faced with having to deal with Harvey Norman staff not wanting to do the exchange and will this issue continue with the next heater or is it 3rd time lucky.

Lasted 1 year – I bought mine just over a year ago (June 6, 2015). Was fine through last winter, in fact couldn't fault it, heated the room really well. This winter it started making really loud noises as it heated up and cooled down, the noises were so constant throughout the night it kept us awake. So we ended up just turning it off altogether. However… Read more

with this cold snap, it's just too cold without it, turned it on and now it doesn't work at all!! The Trouble Shooting on the website is useless. Took it back to the retailer (Harvey Norman) who were really helpful but the problem is they have to send the unit back for Rinnai to check and repair. Could take weeks, so now in the middle of a winter cold snap we are without heating at all until this is resolved. It's a shame you just can't rely on a product to work when you buy it, and like others posted, if I'd had the forethought to read these reviews I wouldn't have purchased it either. Disappointed and frozen stiff!

Started to make loud ticking noise after few months. Works well though – Heats up the room pretty quickly and saved us a lot of money. Only issue is that it started to make loud ticking noise after few months. Sometimes the noise is too loud and wakes us up. Apart from that there is not issue with the heater at all. I

Load of crap – This heater began to switch itself off after about a month. Nothing seems to fix it. I live in a cold area of NSW and this is NOT worth the money I paid which was $200. I might as well have flushed it down the toilet. Put me off Rinnai products forever. My suggestion? Stay away from these products!

Circuit Board died – Bought this 2 years ago as a second-hand unit. It was only 1 year old at the time. Was great until end of last winter, when it stopped working. Circuit board developed a fault. I am not sure if this is a common occurrence or not. Reading some other reviews, that seems to be the case. I called Rinnai and they said it is no longer covered as I… Read more

bought it second hand and had no proof of purchase or original invoice.

This winter, I pulled control box apart, by-passed all the computer circuit board rubbish and wired it direct to main power switch on side, retaining tip-over-safety-switch and over heat cut out. It is on full power only now but it does work and warm the room well.

Cost me a fortune – I found this heater took ages to heat my very small apartment and was not worth the $400/month electricity bill. We only used the heater for an hour or so in the morning and a few hours in the evening before turning off when we went to bed. The $1200 electricity bill for our tiny place came as quite a shock. Not worth the money at all and we ended up tossing after a season.

Great for the bedroom – Design - being wall mountable and slimline it saves on floor space. Looks ok and doesn't stick out like a sore thumb on the wall. Function - operates really well. We use it to heat up our bedroom using the timer and auto temp setting. The heat is great. As most have stated, it does click on and off creating noise when maintaining room temp. … Read more

Cost - Running cost hasn't been an issue as its not running 24/7. I don't notice it on the bill.

Overall - it does what it should and heats a room up well. I would buy another unit if the issue with the clicking noise was solved.

Not quiet at all! – I bought this heater for my toddler's bedroom, under the belief that it was quiet running and efficient heating. Not so! It clinked and tinked and clunked every time the thermostat kicked in, waking the poor guy up several times a night, crying and complaining about "What's that noise?" Needless to say, it's not a happy purchase for us, waking… Read more

everyone up with the noises. On the up side, it does heat well. However the panel gets quite hot to touch so watch out for burnt fingers. Unfortunately I didn't read all these reviews, because I wouldn't have bought it. Luckily for us, The Good Guys took it back for a store credit, (with receipt and under 12 months warranty) until I figure out what type of QUIET heater to get for my toddler. Any suggestions would be appreciated!

Poor Quality – This heater (Rinnai - jeph22dtw) comes with a 7 Year warranty and it broke after 2 years. It was never abused as it is mounted directly to a wall. It puts out a reasonable amount of heat, but not that great for 2200 watts. However it does offer quiet operation and doesn't take up much space. If I had my time again, I would not have bought this heater. there are much better ones out there.

Noisy – This heater was advertised as being quiet, but it is noisy. We have it in the bedroom and it ticks and creeks all night, and keeps us awake. It seems to be getting worse and it is only six months old. If you want a quiet heater, don't buy this one.

Not worth the $195 price tag – I bought this heater over a year ago to use in both the living room and the bedroom. The heaters digital timer and temperature setting were the what made me choose this heater. The first one did not work, it kept coming up with a fault code and switching off. Good Guys replaced it, no questions asked. The Good: Room temperature is maintained… Read more

to desired temperature very well.

The Bad:

It makes a lot of ticking and banging noises while operating, Its been getting worse over the last couple of months. I no longer use the heater in the bedroom as it wakes me up.

The timer is a pain because the clock and timer settings are lost when it is switched off or is unplugged so I have to reset them every time I move the heater from one room to another.

There is also no override for the timer so if you want the heater to come on outside of the hours you have set the heater to come on, you lose your timer settings.

If I knew what I know now I would have bought a cheaper heater and plugged it into a 24hr timer. I really cannot work out how Rinnai can justify the price of this heater.

Starting being noisy again – We bought this heater one and a half months ago. The first one was getting terribly rattling more and more so we took it back to Good guys one month after we purchsed. They swiped to new one but this is getting noisy again from 2 weeks after we got. We love this idea that turing on and off automatically to keep the temperature we put. It… Read more

actually works very well as a heater.

However, this heater is keeping to wake my baby up while keeping our bedroom warm at the same time. We might go back to Good guys again soon as we are on 7 years warranty.

No body can sleep with this sound. So if you reckon to buy a heater for night, in a bedroom, keep away, this is not yours. But for daytime, or may not in a silent place, this will be a great spending.

Heats well, however not silent operation as box states – We were looking for a heater that was cost efficient as our gas ducted heating is really running up our gas bill during winter. Our bedroom is approx 4m x 4m and the 2200W seemed like a decent heater. We wanted to be able to use it in other rooms as well so we went for the bigger model. This heater does heat the room very quickly and is very… Read more

comfortable to sleep set at 18 degrees. We haven't used the timer, we just set it to 18 and let it keep the room at a steady temperature.

The castors on the bottom make it very easy to move around which is handy.

Now for our issue with this heater. Looking at earlier reviews, there weren't any having the clicking/tapping issue, however more recent reviews do. A product with a 7 year warranty gives you that bit of confidence that this is a quality product, so we decided to buy it and see what happens.

We had a slight tapping sound which would happen while the heater is warming up. Not a problem to begin with, we could still sleep. 3 months on and it is the most annoying sound, it has gotten louder and is on constantly clicking away while the heater is on. My husband is a heavy sleeper and he even notices it now.

We have now the reached the point where we can't use it so we will return it. Should you buy it? Depends if you need it in a bedroom. Unless Rinnai can confirm that this issue has been fixed, I would not recommend it for use in a bedroom.

Noisy but warm – Bought one for our baby's room. I recommend turning on for first time in garage or outside because of the smell. It warms well, a nice heat but after a few months becomes noisy - clicking and rattling. Exchanged it but replacement wa the same after a while. The noise scared our son so returned it to good guys. My parents have a nobo which runs silently.