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Thomas H.
Thomas H.2 posts
 

Cooktop with 2 large burners on side and one small in between with auto timer shutoff. Significant power for all your stir fry need at home and control knobs feedback are precise and tactile. Glass surface looks good but are difficult to keep clean compared with conventional stainless steel. 5 months into ownership the electric igniter and timer… Read more

stops working intermittently, on average 4-5 times a week. The electric part of the cooktop would stop working all together then comes back after a while. However we can still manually lit the burner with a lighter. The after sales support attitude conveyed by the shop from Robam Australia isn't very promising, asking for call out fee despite describing what sounds like a warranty situation with video recording. Although we are mostly happy with the performance of the cooktop, we can't really make recommendations based on the support we experienced.

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