Robert Walters

Robert Walters/ Melbourne branch- hiring recruiter/ Ali Alpe & Bianca - the experience is beyond poor- we take time out and attend the interviews- and let alone them providing you with a response, it’s us following up with them that goes to deaf ears. They need to know they have a job cos of us . Hopefully you loose your job and no one responds to… Read more

the interviews you attend. The worst hiring agency experience ever/ do not recommend to the employers! The worst

Lol. I literally reached out to them to help me in my job searching, thinking it was time to try and get a recruitment agency to help me as I was struggling to land a job. Their advice? Go to job search websites. I mean, if that's what they provide in services to someone making an enquiry to get assistance, I would hate to see what they would do… Read more

to their actual clients. Or maybe if that's what they make money off, I will start a business directing people to captain obvious answers. What a joke.

Inflexible, incongruent & difficult – I was applying for a job Robert Walters (an employment agency) was managing. Prior to submitting my application, I attempted multiple calls, on multiple days to the listed contact. The listed contact never picked up. I submitted my application on 5 September 2023. Job applications closed 17 September 2023. I was sent a link on 6 September 2023,… Read more

stating that pre-recorded video interview needed to be conducted within 24hrs. The link then said the video was due by 2 October 2023. When I told Robert Walters I was on holiday and could not complete the interview within 24 hours, but could comfortably complete it by 12 September 2023, I was told I would be ineligible for the role if I failed to record it within 24hrs. Given applications closed 17 September 2023, in my personal opinion, this approach defies logic and demonstrates the level of inflexibility and incongruence of Robert Walters.

Later they required me to upload sensitive identity documents before attending a face-to-face group interview on 27 September 2023. The email requesting these documents did not contain contact details for any privacy-related questions. The employee I spoke to could not confirm whether these documents would be deleted upon request after the process. Despite Robert Walter’s confirming my attendance to the interview, 24hrs prior they stated they would reject my attendance if I did not upload sensitive documents. The email requesting the sensitive documents stated a 3 October 2023 deadline. I had previously worked for the employer I was applying for (and made this known), and this employer could confirm my right to work. Despite this, Robert Walters reiterated I would be rejected from the process if I did not upload the documents before the face-to-face group interview. They did not seem to accept any other form of verification such as bringing my physical passport to the group interview, uploading a passport with redacted information, requesting the sensitive document upon any potential job offer, or accepting an email confirming my right to work by the government. In my personal opinion, this demonstrates Robert Walter’s continued lack of flexibility and inability to provide anything other than a “cookie-cutter” approach.

09/10/2023 Update: On 9 October 2023, I was told Robert Walters could not reach my referee. I understand my referee was away for the 9th & 10th of October 2023. Robert Walters said my referee was not unavailable until 11 October 2023. They said they needed to complete the referee process by 10 October 2023, and I should therefore provide another referee if they could not contact them by 10 October 2023. In my opinion, such a request is absurd, if a referee is not available for 2 days, the recruitment company should just wait until the 3rd day, not demand I produce another referee.

NB #1: In my person-to-person interview on 14 September 2023 I asked two questions 1) regarding full-time or part-time availability of the role, and 2) what team the role was placed with. Robert Walters said they'd find out the information and get back to me in 24 hours. As of 9 October 2023, they have not provided a response.

NB #2: In my discussions with Robert Walters on 26 September 2023, they said they would provide the response back from their compliance team in approximately 3 days regarding the deletion of stored personal information. As of 9 October 2023, they did not forward the response.

Summary: In my personal opinion, Robert Walters behaviours resulted in a personally bad experience and could potentially eliminate suitable candidates.

I would not recommend using their services.

Appalling Recruitment Agency ever dealt with – If there is a zero star, I would give them. Worst recruitment agency I have ever dealt with, unhelpful, and always be sided with client (obviously as they are the ones paying the commission). Had a very poor experience with Cole Morgan. Did not want to listen to candidate feedback. Treat candidate as disposable goods. Job market is fast moving at… Read more

the moment due to shortages, hence numbers are priority for this recruitment agency over relationship with candidate. I would not recommend AT ALL for any one who wants to look for a job through them.

Professional & Having High Regard to OHS in Work Place Environment – My sincere thanks to Staff at the Perth & Brisbane Offices throughout 2021. Your support and Professionalism was outstanding during last year, while I undertook a Project Managers role at Western Australia's largest Laboratory Medicine and Medical Research Facility. I am extremely grateful for the support I received and the weekly follow ups… Read more

during this period particularly, during periods of challenging times. I would have no hesitation in recommending Robert Walters Recruitment Agency to prospective Employers or applicants seeking employment/recruitment opportunities.

Not very professional with applicants – I applied for a role that I've been performing for years and when I called them up, the consultant was very cold and didn't give me a chance to support my application even though he had his phone number in the ad suggesting applicants can have a confidential discussion. I went for the same role with another agency and got shortlisted immediately.

Extremely poor recruitment consultancy – Here is an email I sent to one of their Consultants Dominic Jennings. Over the years I have emailed you Job Applications for many roles and have tried to make contact with you many times. Unfortunately never had the courtesy of a call back from you or Robert Walters. I see two things being an issue here. 1. Your job advertisements state to… Read more

give you a call for discussion. If you do not intend to respond please do not have this statement there. Now, I do understand that there may be an overwhelming response given the circumstances but even in the past I have never been able to develop a contact with you or someone at Robert Walters.

2. We as applicants - especially contractors try to build a relationship with recruitment agents so that we can build our network, not just for this role but for the future roles. This works in two ways. One is that the agents that I have developed a connection with tend inform me when roles become available. Also, I as a senior level program manager I tend to reach out to the agents that I do have a relationship with when I am seeking to fill a role in my projects or programs. In fact I have set up a procurement panel for service providers at Defence before.

Chatswood Recruiter – Just wanting to share my awful experience with a recruiter in Chatswood in late 2019, sorry I can't recall her name. I was qualified for the job and showed her I have amazing experience and a great attitude. After a long 1 hour commute to reach their Chatswood office, a 30 minute discussion and interview... she said in the worst and tone ever "I… Read more

can see that you really want to convince me that you are capable for this job, and because of that I will do my best to forward your CV to the client" Are you kidding me? How pathetic and stupid can they be to talk down to an applicant like that. Trust me, they are not any better than you, stay away. Do not let anyone disrespect you like that. I am happy that she didn't even reach out or give a call back as I am currently in a more successful job than she has. Please do not trust the stupidity that exists at Robert Walters.

So far so good – Although still awaiting job placement, I find the recruitment consultants in the Melbourne office very friendly and easy to talk to. They took the time to discuss my work experience, personal needs and career goals. Internal communication seems good as multiple consultants will contact me for opportunities that match my profile. Fingers crossed I will find something good in the end!

Horrible – It's not like me to leave reviews but Iniri at Robert Walter's was disrespectful and rude. Unprofessional and lazy, do not waste your time with this agency. They will leave you feeling defeated.

Pathetic Company – Maia is the laziest and most despicable person I have ever encountered. She gets paid to cut corners, be lazy, rude and inconsiderate to those applying for jobs. She won't respond to correspondence because it means she actually has to use her peanut sized brain and not a generic response. Hope you get fired.

Horrible agency – Poor standard of recruitment and poor standard of communication - "copy and paste" at it's worst. I will now always gloss over any jobs they post - I wonder if the jobs are even real or merely fishing for CV's to "up the recruiter profile"! Never again, much prefer applying directly to companies for this reason.

Disgusting service – Really disappointed in their service. I was contacted by their consultant for a interview and when I followed up with calls and emails, the consultant could not even be bothered to reply back to say that I was not going to progress. As it turns the job went to another recruitment agency - so what does that tell you.

Unprofessional – Robotics in their attitude and totally unprofessional in their communication. My recommendation is that professional HR with communication training is required for this organization

Very disappointing agency – Was so disappointed with this unprofessional outfit. Expected much better from them. They do not care about you. Communication and attitude is appalling.

Lovely Recruiter – I interviewed for one role in Melbourne and had Georgia Atherton as my recruiter. The first interview was relaxed and informative. She gave me tips on what she thought of my CV, dress and what the employer was looking for. Once i secured an interview, Georgia called me for a practice interview, checking my answers and providing me feedback on… Read more

what information to expand on. I must say, thanks to the practice interview, I flew through the actual interview with ease - and these guys grilled me hard!

I had received another offer for a great role i couldn't pass up, so had to cancel my final interview with the company.

Im not sure about the rest of the company, but if you are using Robert Walters and get Georgia, you will be well looked after. She is a wonderfully friendly person who genuinely wants to give you the best chance of success.

Robert Walters is very lucky.

Unprofessional and pathetic outfit – I had the displeasure to work for this outfit a while back, prior to being placed on the assigment, the higher level/senior recruiter/grunt (you know who you are) that is based in Parramatta was sweet talking the role to me so I can help them make money off my back (as all recruiters do), fast forward to the moment the employer calls them and… Read more

tells them to terminate me... I endured a tirade the likes you would expect from a 'sweat shop operation'! As ALL recruiters do, they always side with the highest bidder, except most agencies do it graciously and respectfully, unlike this Mob. I have already spread the word to others as to avoid this outfit like the plague.