SMAART Recruitment
54 reviews
Positive reviews
Amazing recruitment agency – Riona and Ishmael have been absolutely wonderful! I applied for a job which I wasn’t aware wasn’t suitable for me but I was assured they would contact me if anything come up in the future, the next day I got a call saying there’s a job position that matches me so I applied, done the interviews and am now employed in my first ever job! Thank you so much I can’t express how much this means to me- from Sammie-lee
Recruitment – I can only give nothing but praise my dealings were with Ishmael who went above and beyond he was so helpful, encouraging & supportive. You could really see he is very passionate about his role. I would have no hesitation recommending your service its so refreshing to deal with people who really care. Thank you for helping me secure my new role. Jenene.
Excellent Recruiter – Matt, Ishmael and Farra work tirelessly to find you that right job!! Thanks to their efforts, they found me a role that suited my needs and aspirations. The team supports you through the recruitment process, which can be tricky but they make it easy.... thanks team
Negative reviews
Recruitment – I like the Recruitment Process from Monica but there was an issue at the place I was working at with Bullying and Training Methods not up to the Australian Working Standards and I was in training and she could not help me with finding me another job. Because that is the process. so they can find you a job at the start but when you let them know… Read more
your concerns and the company wasn't right in what they did it doesn't apply. A bit disappointing really. I was let down. From the Company I was working at and at Smart Recruitment. I will be applying for my own jobs from now on. thanks.
Unprofessional Process – Was made to wait 2 hours for one phone call appointment with a prospective employer and the second time waited 4 hours to receive a call from the employer. The recruitment person did not properly relay information to the employer on when to call me and then did not follow up with me either, in fact I had to email, call and text them. After… Read more
explaining how unprofessional the whole process was, I never received a final email explaining what had happened, nor an apology for wasting my time.
Full of promises no follow up – I have applied for many jobs through Smaart, and always received an generic email. I finally secured an interview which I was unsuccessful for, these things happened. Got an email back from Jade saying she would support any job I applied for. Never heard anything. Recently applied for a job with them again 3 weeks ago and my resume never got looked at.
Recent reviews
Above and beyond – SMAART were fantastic to deal with. The communication was consistent and kept me updated every step of the way. I felt well supported throughout the employment process which is exactly what you want. Thank you Farra and smaart
Best recruiting process by far – My experience with smaart recruitment was amazing, extremely reassuring knowing I was in capable hands. The process was smooth and personable. My recruiter Farra was so lovely. Best experience I’ve had so far.
Smaart Recruitment— Highly Recommended – I have been with other agency before but they are far from the service that Smaart does for you. Farra was so helpful and accommodating to all my queries and ensured that i get the right job for my qualifications. Couldnt be thankful enough to make me land my first job when i thought i couldnt get any coming from overseas. This means a lot. Thank you guys. Thank u Farra!
Lovely people and fantastic service! – Farra and Ishmael from Smaart Recruitment were so lovely to work with, especially during such a trying time (Covid-19) when I'm sure they were extra busy. They always had time to speak with me, answer my many questions and they were very helpful. The interviews (in advance of the employer interviews) were smooth and comfortable and the overall… Read more
process was made very easy for me. I now have a new full time job and I can't thank them enough for their help.
Excellent Recruiter – Post and pre recruitment process by Farra and SMAART Recruitment team was wonderful. From the initial contact up to resumption. Clarity of steps and feedback was awesome. I greatly recommend.
The pressure off finding your next role – Thank you to Theo Va'a. From the initial meeting, which was thorough and concise and having a great understanding of the role, to ensure I was prepared for the interview and no surprises. He was open to listen to my needs and matching me up to a role that seemed a good fit. High integrity with lots of action to back up the conversation. Very professional and when job searching it's great to have that extra care factor.
Excellent customer service! Professional! Excellent communication, kind and humble! – First service encountered. Happy I have made contact with SMAART recruitment! Hoping I will continue my service for a long time and that the service given wont change. Kind, professional and humble people! Credit to Lauren May (She was a lovely person to meet with and very approachable!)and the rest of her crew! Keep it up guys. :)
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Riona Canavan is the epitome of helpful!!!!! – SMAaRT as a WHOLE was great, professional and all around a pleasant company to work with. But the reason that I'm taking time out of my day to write this review is because of one person. Riona Canavan was without a doubt the most positive, helpful and generally pleasant recruiter I've ever had the pleasure of working with. I applied on Monday,… Read more
went to my SMAART interview on Tuesday and met the employers on Wednesday.
quick, easy and efficient. With a personally to match. Thank you guys for the job AND the experience.
10/10, 5 Star, two thumbs up etc. etc.
Professional – I can't recommend Riona Canavan enough, I got in contact with her on a Friday and she had me working by the Monday. She was so helpful and easy to approach, an absolute dream! I would definitely recommend this agency. Thanks so much Smaart Recruitment! :)
Professional and personable! – I would highly recommend the expertise of Aaron Ergin. From the initial meeting, Aaron knew where I he felt I would grown with his strong Client base. He was honest, knew the Company, the Directors and the culture of the Business. He answered any query I had honestly and always came back to me with answers when he said he would. 10/10
Best Customer Focused Agency – Was greeted as soon as the elevator doors opened. Met with Abbie and Theo who were extremely accomodating. The service was just phenomenal! I felt so relaxed and well looked after! Would definitely recommend this agency.
10/10 – I have had a really good experience with Smaart recruitment, especially with Riona! She is super helpful, welcoming and really informative. I would definitely recommend this agency if you are trying to find work
Great experience 10/10 – Just moved to Melbourne and was finding it very hard to get work and was lucky enough to come across this recruitment company . I was dealing with Riona and jade and couldn’t recommend them enough so friendly and easy to deal with.
Fantastic Agency! Highly Recommend – Justin and the crew at Smaart have been fantastic. Very welcoming and do everything they can to help and point you in the right direction.
Excellent level of service, professionalism and humor – The team at SMAART were helpful, organised, informative and enjoyable to be around. They made us feel comfortable and welcome and provided a detailed introduction about the role and what it intales.
Fantastic Recruitment Agency/Service with Brilliant Staff – Exceptional Agency that takes care of its applicants. 10/10, i would reccomend this organization to any young professional seeking employment.
Find out how SMAART Recruitment compares to other Employment & Recruitment Services
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Amazing Recruitment Agency!!! – Smaart are brilliant! They’ve been so attentive from the minute they first called me right through to the first day of my job. Justin was super friendly and helpful and couldn’t have put me any more at ease! They really care about the people they’re job hunting for and do everything they can to make sure you’re prepared! Couldn’t recommend them enough!
Reliable and efficient! – Justin was great, really gave me detail about the role I'd applied for, within less than 24 hours I was involved in a group interview. I was told everything I wanted to know and was really impressed with the way him and Stephanie directed the interview process.
Attention to Detail and Excellent Customer Service – The challenging journey of finding a new position has become a positive experience with the help from Smaart Recruitment. Justin is a highly motivated, enthusiastic and client focused professional, demonstrating attention to detail and excellent customer service.
Great Company – Justin provides a great experience throughout all aspects of the recruitment process which made for a excellent experience, all process where explained clearly and contact was made at every step.
Professional and friendly – I have been looking for temp work to supplement my self-employment, and after calling SMAART, I was brought in for an interview almost immediately. A job was offered to me within a fortnight and the whole process has been professional, friendly and welcoming.
Very professional – I was looking for a particular role which Justin helped me secure . At all times he was professional and kept me up to date with where my application was. This is very unusual and shows the true dedication he has to his job. Thank you and well done. A great experience
pretty ordinary – polite but lot of talk and no action and heaps of promises, yet no follow up, wouldnt recommend and wouldnt use to hire for my company either.
Very professional, helpful service! – Applied for a job via Seek, got contacted by a SMAART recruitment agent and through this agent I got interviews and the job. Very professional service. Very bubbly and friendly agent. Thank you!
Best recruitment agency I have had the pleasure of dealing with – Smaart Recruitment is the best agency I have ever used. A particular thanks to Justin G who has been incredibly professional and hard-working. Constant feedback and updates were provided to me throughout the process. I can't recommend Justin and Smaart highly enough.
Don't Bother – I don't even want to give these unprofessional people 1 star. They make you attend an interview, don't follow up, ignore you and make you feel like an annoying insect buzzing around their heads when you call for an update on anything. The Melbourne CBD team is pretty shocking. One particular guy told me he'd call back the next day and I'm still waiting to hear back 6 weeks later. They really do not care.
There is a reason the agency is called SMAART. Be smart and call these people if you need a job – I had the pleasure of using Smaart for an International Fintech role that I applied for. The level of service was fantastic and professional with actual "follow-up" which no other consultant had provided to date. I will be using them for further recruitment, as I look to expand my team.
Still remember the interview after 5 years! Cringe when I see Smaart recruitment – Received a call from one of their recruitment consultants for a potential SALES role. Advised I could only visit them at lunch for an interview and I could only spend 30 minutes in the interview as I was travelling from my current role which was in North Sydney which initially they were happy with. Got to the interview with 5 minutes to spare,… Read more
their reception had advised they are running 10 minutes late which was fine. 40 minutes had rolled by until their consultants had pulled me into the room. During the meeting i realised I had wasted another 30 minutes as all their recruitment consultant were bombarding me with I.T. support roles even though the initially conversation was to come in for a particular sales role I had applied for. After explicitly advising I had no interest in a support role i was met with strong negatively based on my experience and advised I was getting overpaid in my current role and that I should get this role due to it being larger in scale. After leaving the meeting and getting back to work (Late) I had wasted more than $60 on taxi's for no reason at all. I've dealt with a few recruitments agencies in the past which majority were great, these guys not one of them.
Excellent! – I would definitely recommend SMAART. Duane gave me some great advice and was professional and easy to deal with . Highly recommend!
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