Fantastic Agency! Highly Recommend.
Justin and the crew at Smaart have been fantastic. Very welcoming and do everything they can to help and point you in the right direction.
Excellent level of service, professionalism and humor
The team at SMAART were helpful, organised, informative and enjoyable to be around. They made us feel comfortable and welcome and provided a detailed introduction about the role and what it intales.
Fantastic Recruitment Agency/Service with Brilliant Staff
Exceptional Agency that takes care of its applicants. 10/10, i would reccomend this organization to any young professional seeking employment.
Amazing Recruitment Agency!!!
Smaart are brilliant! They’ve been so attentive from the minute they first called me right through to the first day of my job. Justin was super friendly and helpful and couldn’t have put me any more at ease! They really care about the people they’re job hunting for and do everything they can to make sure you’re prepared! Couldn’t recommend them enough!
Reliable and efficient!
Justin was great, really gave me detail about the role I'd applied for, within less than 24 hours I was involved in a group interview. I was told everything I wanted to know and was really impressed with the way him and Stephanie directed the interview process.
Attention to Detail and Excellent Customer Service
The challenging journey of finding a new position has become a positive experience with the help from Smaart Recruitment. Justin is a highly motivated, enthusiastic and client focused professional, demonstrating attention to detail and excellent customer service.
Justin provides a great experience throughout all aspects of the recruitment process which made for a excellent experience, all process where explained clearly and contact was made at every step.
Professional and friendly
I have been looking for temp work to supplement my self-employment, and after calling SMAART, I was brought in for an interview almost immediately. A job was offered to me within a fortnight and the whole process has been professional, friendly and welcoming.
I was looking for a particular role which Justin helped me secure . At all times he was professional and kept me up to date with where my application was. This is very unusual and shows the true dedication he has to his job. Thank you and well done. A great experience
polite but lot of talk and no action and heaps of promises, yet no follow up, wouldnt recommend and wouldnt use to hire for my company either.
Very professional, helpful service!
Applied for a job via Seek, got contacted by a SMAART recruitment agent and through this agent I got interviews and the job. Very professional service. Very bubbly and friendly agent. Thank you!
Best recruitment agency I have had the pleasure of dealing with
Smaart Recruitment is the best agency I have ever used. A particular thanks to Justin G who has been incredibly professional and hard-working. Constant feedback and updates were provided to me throughout the process. I can't recommend Justin and Smaart highly enough.
I don't even want to give these unprofessional people 1 star. They make you attend an interview, don't follow up, ignore you and make you feel like an annoying insect buzzing around their heads when you call for an update on anything. The Melbourne CBD team is pretty shocking. One particular guy told me he'd call back the next day and I'm still waiting to hear back 6 weeks later. They really do not care.
There is a reason the agency is called SMAART. Be smart and call these people if you need a job.
I had the pleasure of using Smaart for an International Fintech role that I applied for. The level of service was fantastic and professional with actual "follow-up" which no other consultant had provided to date. I will be using them for further recruitment, as I look to expand my team.
Still remember the interview after 5 years! Cringe when I see Smaart recruitment
Received a call from one of their recruitment consultants for a potential SALES role. Advised I could only visit them at lunch for an interview and I could only spend 30 minutes in the interview as I was travelling from my current role which was in North Sydney which initially they were happy with. Got to the interview with 5 minutes to spare, their reception had advised they are running 10 minutes late which was fine. 40 minutes had rolled by until their consultants had pulled me into the room. During the meeting i realised I had wasted another 30 minutes as all their recruitment consultant were bombarding me with I.T. support roles even though the initially conversation was to come in for a particular sales role I had applied for. After explicitly advising I had no interest in a support role i was met with strong negatively based on my experience and advised I was getting overpaid in my current role and that I should get this role due to it being larger in scale. After leaving the meeting and getting back to work (Late) I had wasted more than $60 on taxi's for no reason at all. I've dealt with a few recruitments agencies in the past which majority were great, these guys not one of them.
Best agency I’ve ever worked with
I applied. They answered. The communication between the recruiter and me was impeccable. I was always updated. And took me a week to get into the workforce. Special thanks to Wallis!!
Best agency I've used
I'm an employer and I've been recruiting staff for over 10 years. I have used a variety of agencies in the past, and SMAART Recruitment is head and shoulders above the rest. They provide high quality candidates, take the time to understand my business and are great to deal with. Highly recommended!
I wish their was a lower rating than 1 I could give
Applied for close to 20 jobs with them but have not heard on most occasions. I had given few face to face interviews here in Melbourne but they don't appear as professional at all by any standard. No follow ups on outcome, no feedbacks given, consultant who looks after particular role is never available to discuss - yet they send an auto generated email advising job seekers to call the consultant below for further information. Absolutely terrible recruitment agency I've ever dealt with hands on heart. Glad I went with different recruitment agency who were on the ball at all times and secured a job much quicker.
Horrible horrible horrible
Horrible to deal with!! Never again!!!!!!! I have been called for an face to face interview after a phone interview with them. It all seems smooth. On the interview day I called them up prior to inform that there was a disturbance on the road n train has cancelled but will be there within 20 mins. The agent on the line told me it's ok. Will let the team knows and will see me soon. After I arrived within time, I can't believe that they told me the interview is almost over and they are not taking or seeing anyone anymore. Then the rest in the room just look out, make me like I m a fcuking fool!! And I tried to explain the situations again, they don't even bother listening to me but only asked me to LEAVE!!! My god I feel like I have just been playing like a game or even feel like a pest?? What a joke?! These people are the worst worst worst agents I have ever dealt with in my whole life!! I have never been treated like this before! Please save yourself by going to a descent agency!! I can't even explain how upset I was!
Terrible! No chase.
I dealt with a staff member called [name removed]. She sets up an interview and never follows through with the company to see what the progress is. I was told by the company that I applied with that they would let me know through [name removed] about the outcome of the role and she has no clue. I've had to constantly call to set up my own interviews and ask for feedback. Very poor service and a disgrace to her company.
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