Worst hair cut ever. AVOID!!!
I had my hair completely butchered here. Went in for a cut and wasn't even offered to have it washed. The woman didn't ask what i wanted just the length and then started hacking away at my hair. The end result was the worst I've ever had, uneven lengths and awful shape. I ended up crying about it when I got home, it was that bad. That was the first and last time I will ever visit that salon!!!
Not what I was expecting.
I wish I had read the reviews before trying Salon Express. I went to the Booragoon store and the place was jam packed. Id honestly rather book an appointment than walk in and see that chaos. People were sitting waiting, no one was at reception. I was under the impression that it was a place you walk in and get service relatively quick. It may be a cheap salon but I'd rather pay more and book into a place that is more organized. Having no appointments is a bad idea. After standing at reception for five minutes being ignored I left. They are too busy for me.
My go to salon
I have been a salon express customer for a very long time. I have never felt that I could get a better job less elsewhere
I started at SALON EXPRES Wanneroo and when ownership changed i changed to Kingsway
The reviewer stated that an incentive was offered for this review
Needed great outcome for special occasion
Great friendly atmosphere good advice well organised and prompt service. Looking forward to the outcome. Clean tidy salon and welcoming. Given choices on colours and overall cost with no surprises.
The reviewer stated that an incentive was offered for this review
Looking for a trim for my 4yr old. Told to come back in half an hour even though it was not busy. Came back. Lady on reception did acknowledge my presence but then went out back. I was left standing with my pram/baby and my 4yr old. Nowhere to sit and no indication of how long I might be waiting. At this stage there was one lady doing a haircut and the rest of the salon was empty. I waited, standing, for about 6-7 minutes then high tailed it out of there. No way I was paying for this kind of service.
Used to be great but not anymore!
Turned up 8.30am Monday 15/4/19 to get my hair done. Salon opens at 9 am. Was happy to wait till it was open as i had a 10.30 am appointment in Midland. At 8.45 am my hairdresser walks over to tell me she wont be able to cut my hair till 9.20 am. She had apparently had someone turn up at 8.30 am and had "booked" them in?? As its a first come first served salon and there are NO bookings EVER! i asked her how can this be? She replied that they got here first. By the way this customer wasn't even there? As i also had a terrible dye job 4 weeks previously (not the same stylist) i will not be going back. I have been going to this salon for years but its slowly going downhill. I tried Garden City and MUCH prefer it. Will use them from now on.
cannot do what you ask for
If I could, I would not give any stars! I have very fine hair and asked for a colour that had no brown in it, as last time it turned orange. The lady was really lovely but had no clue what she was doing. After the rinse removed the colour, it was like an orang utan! I could not even leave the salon as it was so bad, One of the senior girls put in some darker streaks in but these washed out within a week. I had a passport photo taken and it looks like I have no hair at all. I paid $208 for this and feel totally ripped off. I also did a revi...ew which popped up on my phone. No one has ever contacted me so I would never recommend them again. The girls are very pleasant but don't do what you ask. I am very disappointed with the result and now have to pay more to get it fixed.
I wouldn't recommend these guys. They are convenient as you can just walk in, and they do do good head massages when shampooing your hair. But they're majorly over priced (Cost me $55 just for them to dry my hair and my hair is only to my shoulders it's not long) and they're not to good at colouring. Asked for a warm brown and got a dark nearly black colour. Maybe if you're only looking for a cut they may be worth it but otherwise it's better to spend your money elsewhere
Midland gate - salon express (never AGAIN)
Never again shall I go back, midland gate salon express has considered to ruin my hair. Every visit to this store has made my heart raise when I watch then do my hair, I tell them what I want and it’s like they don’t listen. Today I went in and asked for a trim, my hair is very long almost to my lower back, my hair needed about 2 inches cut off but she ignored my request of a trim and processed to cut 4 inches off. After she was done the lady doing my hair asked another colleague if she had done okay, and she answers back saying that she need to fix and make my hair even and proceeded to cut another inch of the side. Turns out she’s an apprentice and the salon did not even inform. My hair is now just below my shoulders.............
- Verified customer
Avoid Salon express Wanneroo Central!
No stars would be more appropriate!
I would avoid this "salon" at all cost!
Asked for my blunt cut to be soften something I assumed any stylist could do! Boy was I wrong, what I am left with is a hack job! When I complained to head office about the Wanneroo store, The manager [name removed] from Wanneroo salon express emailed me back with a slandering email stating I wanted this haircut and went against advice from the 20 second consult prior to the hacking, which is furthest from the truth. Apparently I was rude which I think I had a right...
Best Salon Ever Frequented.
I’ve been a customer for over 3 years now and I’m never disappointed. It’s always easy to get an appointment, the staff are so helpful and listen carefully to what you want and always work out the best price for me. I’ve never come out disappointed, only always feeling like a million bucks!
Salon Express - Farce
What a Farce,
Salon Express advertise $23.50 for a mans haircut. But do not tell you until you sit down that should you have product in your hair such as gel or wax they need to wash it first for another $12 that being a Total of $35.50.
Excuses they used at Joondalup was it blunts the scissors, or they cannot layer it properly. Mount Hawthorn excuses are that they cannot cut it properly because of the wax.
I've been to many other hairdressers and barbers, not one of them have ever complained or even mentioned a problem with any product in...
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Questions & Answers
Is it true if you havnt washed your hair in 24hours they won't cut it
Salon ExpressSalon Express
Hi Maxine, thank you for your enquiry. It’s not that we won’t, but if we feel like it’s not suitable to cut and needs a wash and hasn’t been washed in 24hrs, we can request the customer to get a shampoo done or decline the service.
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