2Samsung Galaxy Buds

Samsung Galaxy Buds

 VerifiedMPNs:GB2-R175-CA-BK, KHSMR170BLK, KHSMR170BLKAU and 8 more
2Samsung Galaxy Buds
3.3

49 reviews

PositivevsNegative
57% · 2817 · 35%

Build Quality
4.1
Value for Money
3.3
Sound Quality
3.7
Bass
3.4
Comfort
3.8
Battery Life
3.9
Bluetooth
3.7

Reviews

49 reviews
Julian
JulianMelbourne8 posts
 

Causes Ear Irritation and Allergic Reaction

The materials used in the Galaxy Buds2 Pro have caused me ear irritation and an adverse allergic reaction, when left untreated can lead to infection. I have contacted Samsung Customer care regarding this issue, and they have refused to help or provide a refund on my purchase. This is disappointing behavior from what is supposed to be a flagship company.
Samsung
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Hi Julian, We're incredibly sorry to hear this is happening! I have sent you a private message to assist you with this if you could please review when you get the chance. Thank you.

Rivdude
Rivdude
 

Bad battery life

Buds have defective batteries fail to recharge soon after purchase hoped it was a fluke bought another pair same thing on first day of use left bud died after only 15 minutes sad so many of us can't get a refund can we class action suit
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Hi Rivdude, We're very sorry to hear about your experience so far and is understandably frustrating. We have sent you a private message and look forward to hearing back from you.

kirbrit
kirbritSydney, NSW41 posts
 

expensive failure

I had read that the buds didn't stay in and that is right. The earbuds fall out without any extra effort. I lost one on a walk. A VERY expensive trip that was. Never will I buy buds again Show details
Bass
kbrtt
kbrttSydney, NSW
 

Good quality earbuds for androd

A little over my budget but the overall quality is good. No defects with the product. Sound quality is good as well. Perfect for taking calls and listening to music. Show details
Sound Quality
Leeanne
LeeanneNorth Queensland, QLD3 posts
 

Won't buy again

Purchased November 2019, worked okay for almost two years. Had to have the volume on highest possible if there was any background noise. Hopeless on a plane as I couldn't hear a show or music with the engine noise. This week right bud won't charge tried all of the suggested fixes but nothing works, looks to be a common problem. Samsung customer support recommended trying another Galaxy Buds cradle to charge both buds, did this with my husbands cradle still didn't work. Warranty was only 12 months so I will be throwing them in the bin. For $200 I expected more, I will not buy Galaxy Buds again. Show details
Value for Money
Bass
Comfort
Battery Life
Bluetooth
Modesty B
Modesty B3 posts
 
Kerry
Kerry Sydney, NSW
 

Do not buy Galaxy Bud Pro/SM-R190 Earbuds!!

These earbuds DO NOT stay in your ears. They tout them as being wingless and that they'll stay in your ears - but they don't. You constantly feel the need to push them back in & as you do so, your music stops or you hang up on the person you were talking to. They're not worth the $300+ that Samsung charge you Show details
Sound Quality
Bass
Comfort
Battery Life
Bluetooth
Lizzy R.
Lizzy R.
 

Don't Buy

I've been using these earbuds with my MacBook.
I find these earphones very unsuitable. The earbuds will constantly pause what I'm listening to. Sounds is good but it doesn't make up for the constant disconnection issues. Whenever adjusting the earphones they disconnect. There's no clear way to pause, play and turn up the volume. I understand that the earbuds are not exactly for Apple users. However, they aren't usable and I doubt whether it's just an Apple issue. Show details
Build Quality
Sound Quality
Battery Life
Kirsteb
KirstebMid North Coast, NSW4 posts
 

Great headphones

Easy to connect, great sound quality, great for making calls. Comfortable to use. Charging is quick and battery life is good. Charging case is also really handy. Price down to $150, bargin. Great product  Show details
Bass
Rosie Z.
Rosie Z.
 

Very uncomfortable to wear

Unfortunately I find these very uncomfortable to wear. The sounds good but not amazing. Noise cancellation doesnt seem to work. I'm pretty disappointed with this purchase and wish I spent the money on the Buds+ instead  Show details
Value for Money
Comfort
Bluetooth
Theresa Arnold
Theresa ArnoldCentral Highlands and Goldfields, VIC
  Verified

Appalling function

From day one, everyone I spoke to using these buds said I sounded like I was underwater. They can't be sent for repairs as the serial has worn off the case - keep the box!!!! Optus (place of purchase) can't help as they don't record the serial number on the invoice. Samsung can't help without a serial number - Not Happy Jan Show details
Build Quality
Comfort
Battery Life
Bluetooth
karen
karenPerth, WA6 posts
 

Terrible product and even worse service. Do not buy these buds

I loved these buds but after a while one ear's volume wouldn't go up, so returned them lucky the place I purchased them were really good about it and replaced them. Then that pair did the same, this time I had to send off to Samsung, with a pair my husband had that also did the same thing, only after a couple of months use! Samsung were so difficult and ended up returning both pairs unrepairable even though they were was under warranty, and basically said tough luck there nothing they can do even under warranty. Show details
Comfort
Battery Life
Bluetooth
Jane
JaneSydney, NSW
 

Nice and simple

Normally have a hard time finding earbids that are comfortable and fit my ears well. These sit nicely and don't fall out. Nosie is nice and clear, they pair easily enough Show details
Value for Money
Bass
Comfort
Battery Life
Bluetooth
Ralph
Ralph3 posts
 

In for repair yet again

I received these as a redemption with a new phone. They have been very underwhelming. I have had them repaired twice and I'm trying to get them repaired for the 3rd time. The sound quality is average at best but most of the time the sound levels are different in each level, I have tried using them in different phones and had the same problems. For the retail price I would expect them to be much higher quality. Samsung repair portal is very buggy and frustrating. I have spent way to much time trying to get the head phones repaired. I have a lot of Samsung products that are good but these are terrible. As is the repair portal! Show details
Battery Life
Bluetooth
Nick off
Nick off10 posts
 

Bass...How low can you go?

Not far enough apparently. Even with the Samsung app cranked up to "11" for bass boost, and Dolby Atmos in effect, sound is gutless, thin and tinny. Also volume is weak and needs to be pushed well into the red. I was expecting more from something in this price range. Comparing them to my old 2013 Jaybird X and my $49 Awei cheapies. Both outperformed in sound quality, bass, and volume. Disappointed. Wanted to love these but can't when the thing you want most from headphones, has been sacrificed for sexy good looks and ergonomic design it's time to look elsewhere unfortunately. Show details
Build Quality
Bass
Comfort
Battery Life
Bluetooth
Samsung
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Questions & Answers

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Details

CategoryWireless Headphones
Price (RRP) $249
TypeIn-Ear
FeaturesCharging Case, Microphone Included and True Wireless (Earbuds Only)
Weight12 g
Battery Life6 hours
ConnectionsBluetooth
Colour / FinishBlack, White, Yellow
Release date
Replaced bySamsung Galaxy Buds+
  • GTIN14: 08801643652593
  • GTIN13: 8801643652593, 8801643678623, 8801643745585, 8806090059476 and 8806090198663
  • GTIN12: 887276319667
  • MPN: GB2-R175-CA-BK, KHSMR170BLK, KHSMR170BLKAU, KHSMR170SIL, KHSMR170WHT, KHSMR170WHTAU, KHSMR170YEL, KHSMR175PLUSWHT, SM-R170NZKAXSA, SS-R170-WH and SS-R170-YL

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