8Samsung Galaxy Buds+

Samsung Galaxy Buds+

 VerifiedMPNs:KHSMR170BLKAU, KHSMR175PLUSBLK, KHSMR175PLUSBLKAU and 6 more
8Samsung Galaxy Buds+
3.1

16 reviews

PositivevsNegative
44%25%31%

Build Quality
3.9
Value for Money
2.9
Sound Quality
3.2
Bass
2.8
Comfort
3.3
Battery Life
4.1
Bluetooth
3.5

Reviews

16 reviews
Nick off
Nick off10 posts
  Top Review

One small step for Samsung

But No giant leap for mankind. After purchasing the original Buds ($199), I was appalled at their underperformance. These should have been recalled for their failure to receive calls that others can hear, and their sound quality, critically compared to the free headphones supplied with your phone, (and coming off second best). After 5 days I cut my losses. Unable to return it to the point of sale due to the box being opened, I pleaded with a pawn shop to buy it. They where very unwilling, saying they have a bad reputation and are hard to sell. Finally, I hagglled $70, and knew I was receiving a huge favour.
Sucking up my $140 overnight loss, Samsung will love to hear that I gave them a second chance. Reading much about the improvements made with Buds + I blamed myself for poor choice and forked out another $299 for what should have been standard on the originals. I am far from being a rich man, and this was painful. Compared to the "prototype" Buds initially sold to me, a reportedly 38% boost in bass means 38% more than nothing. A round of applause, no not really. Overall, I can now answer my phone calls and be heard (this should be a standard feature) and listen to music knowing every bass player on the planet wasn't captured in the Rapture.Needs improvement

Purchased in at JB Hi-Fi for $299.

Build Quality
Value for Money
Sound Quality
Bass
Comfort
Battery Life
Bluetooth
Review your last purchase on ProductReview.com.au
Samsung
Samsung   DM   
More

I'm truly sorry to hear of the troubles you have been facing with your Galaxy Buds+. Could you please reach out via either of the below methods for further support:

You can reach us via:
Facebook Messenger: m.me/SamsungAustralia
Phone: 1300 362 603
Live Chat: external link 
Email: external link 

Sara
Samsung AU

Nick off
Nick off  
More

Thanks for your response Sara, but support for dud buds won't replace my losses. Everything I wrote was true. Suck.

JxM
JxMMetropolitan Adelaide, SA5 posts
  Verified Top Review

Super comfortable, long battery life and finally an iOS app

I've been through many true wireless headphones over the past couple of years and have constantly run into issues after a few months with charging or connectivity. Before these I had JBL's and then the original Galaxy Buds. I did like my Galaxy Buds due to the comfortable design and that's stayed the same with these, as I can't stand the hard plastic design of Airpods or the like as they never sit right in my ears and have poor isolation. The only issue is I kept facing a multitude of problems, bugs and glitches, none of which could be fixed and after a lot of going back and forth with my retailer and a well-timed discount, I was able to swap to these for just a little more.

A minor detail, but I miss the Aura Glow variant on these new models, it did have a distinctive look. These Buds+ are as comfortable as ever and I can wear them for hours with no issue. Wireless and USB-C charging is still standard which is great as I have wireless chargers all over my house and I notice it charges way quicker than the old Galaxy Buds which is much appreciated. The battery is one of my favourite things about these, it says it lasts about twice as long as the old ones and with my intermittent use I do notice needing to charge the case less often with the same use. The hinge of the case also feels more durable.

Lastly, as I primarily use this with my iPhone, the addition of the iOS app is long overdue given other brands long made apps for both OSes. I'm glad I can now get an accurate battery percentage (of both the case and each earbud), adjust the equaliser (tip: Dynamic sounds great) and customise the touchpad controls. Overall I believe these punch above their weight and I think iOS users shouldn't discount them for AirPods given they've finally done good iOS integration. Plus I don't think any true wireless earbuds have gotten insanely long battery life like this (good headroom for the future given I don't think you can swap batteries once they get old on earbuds). I honestly have nothing to complain about, except the full RRP which is even more expensive than the old ones. These are great earbuds, I just recommend buying them when they go on sale for maximum value.

Purchased at JB Hi-Fi for $239.

Build Quality
Value for Money
Sound Quality
Comfort
Battery Life
Review your last purchase on ProductReview.com.au
Samsung
Samsung   DM   
More

Great to hear you are enjoying your Samsung Galaxy Buds+! We really appreciate the time spent to share your feedback on this product and I will be sure to pass this on to the team :)

If you have any questions, please don't hesitate to send us a PM via the link below as it is our main point of contact.

external link 

Kath
Samsung AU

Charmaine
CharmaineVictoria8 posts
 
Build Quality
Sound Quality
Comfort
Bluetooth
Seve T.
Seve T.Perth, WA21 posts
 

Horrible, just stop working

After 2 years using my earbuds few times a week, the left one just stop working. It's charging, but doesn't have any sound in any device I connect. I've googled and it seems to be a recurring problem. I've tried all the steps recommended to make it work. But nothing. The lifetime seems really low for the price I've paid to have it with my phone. It's a shame. Show details
Richard L.
Richard L.Sydney, NSW13 posts
 
Build Quality
Sound Quality
Bass
Comfort
Battery Life
Bluetooth
Kael
KaelPerth, WA17 posts
 

Absolutely incredible earbuds

I've had mine for roughly 4 months and I use them close to everyday and they are the best earbuds I've ever used.

- 8/10 Audio. The lows are solid and the highs are vibrant.
- 8/10 Fit. They are comfortable and light. I've never had an issue with them falling out.
- 10/10 battery. Can last ~1-2 weeks on a single charge with my level of use which is incredible for the size.

I've never had an issue with these earphones. They were inexpensive, have a subtle look and sound great.
I smirk whenever someone who has a competitors earbuds say they have issues with theirs because I have had no issues.

Bass
Comfort
Mesut O.
Mesut O.
 

Worst buds ever!

Right bud not working. I only used few times..If you lucky charged your buds fully only works 30 min.I am not happy with this product. No more Samsung products again. Show details
Build Quality
Jaffar
JaffarMelbourne2 posts
 

Pathetic service from Customer Service

Galaxy buds was booked in for not charging. It was sent back saying Its Wax and it working now. Found a Pin bent sent it back. was advised its charging and its working fine. sent it for third time now I have been advised there's physical damage and I need to pay $100 for this. Samsung Highpoint Tech didnt notice physical damage first 2 tech's didnt notice any physical damage. Each time I picked the device at Samsung store and returned it . Show details
Build Quality
Value for Money
Andrew Nguyen
Andrew NguyenPerth, WA119 posts
  Verified
Sound Quality
Bass
Comfort
Battery Life
Bluetooth
Samsung
Samsung   DM   
More
Qingyi Hua
Qingyi Hua6 posts
 

Not a good option if you want to buy earbuds

The only advantage is that it can pair with several equipments. And I got it free while I pre-ordered my Galaxy S20+. I have got an airpods pro, but it cannot work with my Surface laptop. My galaxy buds+ is the only equipment I have to work same time with my laptop and mobile. But sometimes, it fails to transmit the sound properly. Laggings or even distorted sound happen quite often, especially you are several metres away from the equipment it links to. And its noise cancelling is almost useless on the streets only if you want to maximise ambient sound, which is also quite uncomfortable. Overall, I don't think this product worth more than $100. Show details
Build Quality
Sound Quality
Bass
Battery Life
Bluetooth
Samsung
Samsung   DM   
More
Mark S
Mark SSouth East Queensland, QLD3 posts
 
Build Quality
Bass
Comfort
Battery Life
Bluetooth
Samsung
Samsung   DM   
More
Aimee C.
Aimee C.Greater Melbourne (Metropolitan), VIC4 posts
 

Design is great

I use the headphones primarily to listen to online lectures and they don't hurt my ears even when I use them for hours. I don't however recommend them for running because they are not very secure especially when you have sweaty ears like mine. I haven't tried changing the "hooks" to large though so maybe that would help. The ambient sound is good and it does the job. I love that I can easily switch to ambient and (passive) noise cancelling because the house is full of noisy kids. I also love the blue design because it's unique. Show details ·  1
Build Quality
  • Thumbnail
Taf
TafHunter Region, NSW36 posts
  Verified
Value for Money
Sound Quality
Bass
jaouhara b.
jaouhara b.3 posts
 

my new buds plus

after purchasing my note 10 plus i choose the samsung buds plus. i don't regret having them they make my life easy and i just love them. they easily get paired with my phone and laptop, the sound is very clear and the battery life is impressive. Show details ·  2
Comfort
Kezz F.
Kezz F.Sydney, NSW5 posts
  Verified

Over priced but a good product

I upgraded my phone and got suckered into adding these to my contract for a small monthly fee. I use them with Spotify (which is mostly all I listen to when I use headphones) and the sound quality is good, better than cheaper alternatives I have used in the past. I haven’t had any problems with connecting them and them disconnecting while using. And as for the range who uses the headphones at a far enough distance for them to drop out? So I don’t think we need to worry about that.
Like most wireless headphones they’re a bit tricky to keep in your ears, you really have to jam them in. But when you’re buying wireless what more can you expect really? Show details ·  1
Value for Money
Sound Quality
Bass
Comfort
Bluetooth

Questions & Answers

No questions yet

Details

CategoryWireless Headphones
Price (RRP) $299
TypeIn-Ear
FeaturesCharging Case, Microphone Included and True Wireless (Earbuds Only)
Battery Life11 hours
ConnectionsBluetooth
Colour / FinishBlack, Blue, or White
Release date
Replaced bySamsung Galaxy Buds Pro
  • GTIN12: 011900822038 and 887276414638
  • GTIN14: 08806090198656, 08806090198663 and 08806090466823
  • GTIN13: 8806090198656, 8806090198663, 8806090198687, 8806090203428, 8806090203435 and 8806090466823
  • MPN: KHSMR170BLKAU, KHSMR175PLUSBLK, KHSMR175PLUSBLKAU, SM-R170NZWAXSA, SM-R175NZBAASA, SM-R175NZKAASA, SM-R175NZRAASA, SM-R175NZWAASA and SS-R175-WH

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.